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By: Stratus Technologies     Published Date: Jun 16, 2009
"Time is money. You can't do business if you can't access your applications. I won't settle for anything less than 99.99% application availability." Steven Sommer, veteran CIO/CTO There is no aspect more critical to a business than the ability of its end users, customers, business partners and suppliers to have high availability access the corporate applications. If applications are unavailable, business ceases. And corporations know it.
Tags : c-level, stratus, itic, end users, customers, partners, high availability, corporate applications
     Stratus Technologies
By: Plantronics     Published Date: Oct 18, 2013
The following describes some typical UC usage scenarios, and how you can deploy products that will maximize productivity while minimizing downtime, excessive inventory costs, operational overhead, and unsatisfied users.
Tags : plantronics, solutions for uc users, solutions for uc applications, sound innovation, mobile and wired workers, web-based collaboration, voice communications, deploy products
     Plantronics
By: IBM     Published Date: Feb 18, 2009
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
Tags : ibm integrated data management, peoplesoft, business critical erp applications, daily operations, database archiving, data growth, archiving project, data classification
     IBM
By: DataDirect Technologies     Published Date: Mar 17, 2009
Since the SQL Access Group created the Call Level Interface, ODBC has become the most ubiquitous method for connecting to relational database sources. ODBC was developed to allow programmers to access relational data in a uniform manner, regardless of the database backend. ODBC translates those generic commands into the specific esoteric commands of the database backend, so the quality of the driver directly determines the performance of the database connectivity layer. Learn more today!
Tags : data direct, open database, sql, call level interface, odbc, drivers, rdbms, 64-bit applications
     DataDirect Technologies
By: WebEx     Published Date: Apr 02, 2009
The business of taking care of remote hardware and software has never been bigger:-Managed systems and services for retail, point of sale, hospitality, and other distributed operations are a hot growth area.- Enterprise help desks manage an increasingly dispersed array of hardware and software.- Enterprise software providers are moving to managed services and other value added support offerings to preserve margins in the face of increasing price pressure.
Tags : webex, virtual support networks, virtual support network, vsn technology, standard remote management, it server management, local area network, lan
     WebEx
By: Kaseya     Published Date: Aug 25, 2014
Although providing significant business benefits, recent technological advances in mobility, cloud computing and big data have also dramatically complicated the task of managing IT resources. Mitigating the challenges associated with these technologies allows IT organizations to satisfy existing SLAs and leverage technology to support innovative new services which are designed to improve productivity, collaboration and customer satisfaction. Download now to learn about Kaseya's solutions!
Tags : kaseya, hybrid it, business, big data, cloud, slas, technology
     Kaseya
By: Druva     Published Date: Aug 04, 2016
Whether your enterprise is on a journey of cloud transformation or you simply need to do more with less, moving backup to the cloud offers unprecedented cost savings. These 7 points will show you—and your CIO and CFO — how to dramatically reduce the overall storage footprint of your organization and slash costs while gaining the efficiencies of the cloud.
Tags : cloud backup, enterprise, cloud computing, best practices, storage
     Druva
By: Numara Software     Published Date: Jul 16, 2009
Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
Tags : footprints, numara, blackberry, mobile, service desk, on-the-go, slas, service level agreements
     Numara Software
By: Numara Software     Published Date: Dec 09, 2009
In this white paper, authored by Numara Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.
Tags : numara, itil, pink elephant, automation, consulting, slas, sla
     Numara Software
By: HP     Published Date: Jan 12, 2012
Once the cloud migration begins, finalizing SLAs with third parties, locking down the security of virtualized environments and investing in identity management, access control and reporting tools to support the new cloud business models will be essential steps to success.
Tags : cloud computing, cloud environment, virtualization, technology
     HP
By: Adobe     Published Date: Nov 10, 2015
With Adobe Document Cloud you can win and retain the best, slash costs and delays, and free everyone to focus on the projects that drive your organization forward.
Tags : ibm, human resources, talent, adobe, document cloud sales management, contracts, e-signatures, quote to cash
     Adobe
By: K2     Published Date: Jan 07, 2016
The business context for process excellence and business process management (BPM) has changed dramatically since the 2009-to-2010 recession. During the recession, BPM software and services saw impressive double-digit growth as a result of enterprises slashing costs and boosting worker productivity. Now, executive agendas have shifted to focus on growing revenue, expanding the customer base, and delivering new digital products and services. Enterprise and process architects are reshaping their business cases for BPM around these new drivers. This is not an easy task. However, process excellence will play a critical role for forward-thinking enterprise architects that invest the time to link BPM to new front-office drivers to help the organization drive digital transformation. This report replaces “Building The Case For Your BPM Initiative” in the business process management playbook and provides guidance on developing revenue and customer-focused business cases.
Tags : bpm, business process management, process excellence, best practices, security
     K2
By: Gomez IT     Published Date: May 24, 2011
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.
Tags : gomez, compuware, web performance management, idc, slas, service level agreements, end-user experience, multi-device
     Gomez IT
By: Gomez IT     Published Date: Dec 14, 2011
This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to assist in the evaluation of cloud providers and development of performance SLAs.
Tags : gomez, cloud computing, cloud risks, web, security, web management
     Gomez IT
By: Cisco     Published Date: Jul 11, 2016
Cloud adoption is growing, but relatively few organizations have advanced cloud strategies. Achieving greater levels of cloud adoption allows organizations to materially improve strategic allocation of IT budgets, lower IT costs, reduce time to provision IT services, increase revenue, and improve ability to meet SLAs. Private cloud adoption is greater than public cloud. Additionally, private cloud/OpenStack adopters are more likely to expect better business outcomes. IDC sees web-scale public cloud making way for enterprise-class “provider-based cloud”.
Tags : 
     Cisco
By: Kinetic Data     Published Date: Oct 15, 2007
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
Tags : itsm, service management, service, service catalog, service catalogs, bsdm, delivery management, service level agreement
     Kinetic Data
By: InMage     Published Date: Feb 18, 2009
Companies of all sizes realize that near real-time business recovery is no longer a nice-to-have – it is becoming a new corporate must have. Competition, regulations and the 24x7 nature of businesses all push for continual application and data availability under almost any circumstances.
Tags : inmage, service level agreements, slas, enterprise business continuity, dcig, continuous data protection, cdp, host-based
     InMage
By: Gomez IT     Published Date: Dec 04, 2009
Any business considering cloud computing to support its customer-facing Web applications must look beyond the cloud's cost savings and scalability and evaluate how cloud adoption will impact the end-user experience. This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to achieve world class Web performance and assist in the evaluation of cloud providers and development of cloud performance SLAs.
Tags : gomez, web performance, site performance, ecommerce, online shopping, web performance, usability, e-commerce solutions
     Gomez IT
By: IBM     Published Date: Oct 01, 2013
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
Tags : it-informatik, it solutions, virtualization, virtualization technology, virtualization solutions, ibm powerlinux, ibm powervm virtualization, ibm
     IBM
By: Cisco     Published Date: Dec 21, 2016
This study showed that as companies adopt cloud strategies for sourcing and building IT services, they are both expecting and achieving significant gains in business key performance indicators (KPIs) including revenue growth, strategic IT budget allocation, IT costs, quicker time to provision, and increased ability to meet SLAs. Further, our study showed that as businesses increased their orientation to cloud, these KPI benefits accelerated. IDC has identified five stages of cloud maturity: ad hoc, opportunistic, repeatable, managed, and optimized (in increasing maturity), and while there are immediate benefits from moving even from ad hoc to opportunistic, the benefits accrue and grow as you move up the adoption curve. Organizations studied are realizing $1.6 million in additional revenue and $1.2 million in reduced costs per cloud application.
Tags : 
     Cisco
By: IBM     Published Date: Oct 30, 2014
Filled with exotic terms like “Hadoop” and “Data Scientist”, Big Data, business intelligence and analytics have always been the domain of the biggest enterprises with huge teams to devote to analyzing data. But thanks to the latest technology advances businesses of almost any size can utilize tools to help inform every part of business decision-making. This SlashGuide looks at a recent Slashdot Pulse research study on BI/BA and discusses what’s really important when it comes to Big Data – and what businesses can do now to capitalize on the trend.
Tags : business analytics, big data, bi/ba
     IBM
By: Cisco     Published Date: Dec 28, 2015
Cloud adoption is growing, but relatively few organizations have advanced cloud strategies. Achieving greater levels of cloud adoption allows organizations to materially improve strategic allocation of IT budgets, lower IT costs, reduce time to provision IT services, increase revenue, and improve ability to meet SLAs. Private cloud adoption is greater than public cloud. Additionally, private cloud/OpenStack adopters are more likely to expect better business outcomes IDC sees web-scale public cloud making way for enterprise-class “provider-based cloud”.
Tags : cisco, cloud adoption, productivity, open stack, private cloud, public cloud
     Cisco
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
     ASG Software Solutions
By: HP     Published Date: May 05, 2014
Discover, map, and optimize assets to streamline global data centers, speed audits, slash costs: Using HP’s Business Services Management portfolio, GE Capital has realized an $8 million annual savings through data center consolidation. Find out how they addressed their key IT challenges of data center simplification, asset management and capacity management. GE Capital is the financial services unit of the American conglomerate General Electric. GE Capital provides commercial lending and leasing, as well as a range of financial services.
Tags : bsm, business service management, ddma, discovery and dependency mapping, it operations group, it performance suite, it case study, ge capital
     HP
By: Riverbed     Published Date: Sep 05, 2014
As enterprises have embraced IT trends like cloud computing and virtualization, their operational needs have evolved to make application performance more important than ever before. But operating applications at peak performance is challenging in the cloud. That's why many enterprise IT departments now have Applications Operations groups tasked with ensuring that applications run efficiently across these complex IT stacks. But, most tools designed to address these application performance management (APM) issues were never designed for this dynamic environment. To achieve smooth delivery of applications at all times, Applications Operations groups need APM solutions that can give them insight and analytics to manage their apps. This SlashGuide gives IT managers a scorecard to identify APM solutions that will deliver more efficient application performance.
Tags : apm, applications, operations, enterprise, stacks, dynamic
     Riverbed
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