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social software

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By: IBM     Published Date: May 12, 2017
In today’s world, the data is flowing from all directions: social media, phones, weather, location and sensor equipped devices, and more. Competing in this digital age requires the ability to analyze all of this data, and use it to drive decisions that mitigate risk, increase customer satisfaction and grow revenue. Using a combination of proprietary software and open source technology can give your data scientists and statisticians the analytical power they need to find and act on insights quickly. IBM® SPSS® Statistics provides all of the data analysis tools you need, and integrates with thousands of R extensions for maximum power and flexibility. In this next Data Science Central Webinar event, we will show how SPSS Statistics can help you keep up with the influx of new data and make faster, better business decisions without coding.
Tags : ibm, spss, data analysis, statistics, risk mitigation
     IBM
By: SAP     Published Date: Nov 17, 2016
SAP Jam is a cloud-based social software platform that transforms the way people work by bringing together people, data, and decision-making capabilities when and where workers need them. In this Forrester Total Economic Impact (TEI) study commissioned by SAP, learn about the potential return on investment you can realize by deploying SAP Jam.
Tags : sap, human resources, employee, sap jam, total economic impact
     SAP
By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
Tags : case management, forrester, dynamics, enterprise
     Pega
By: IBM     Published Date: Oct 03, 2012
This white paper from IBM showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.
Tags : social business, ibm social software, global workforce, collaboration, social technology, online experience, web experience
     IBM
By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
Tags : contact center, customer service, social media, mobile, sip, technology solution, technology
     Genesys
By: Peoplefluent     Published Date: Apr 02, 2013
Today’s “connected” generation is comprised of tech-savvy workers whose strengths must be harnessed for competitive advantage. Read how to reach “Gen C” and develop talent management strategies to attract, engage and retain this workforce segment.
Tags : collaboration, generation c, talent management, mobile, social, social hcm software, talent management software, talent management strategies
     Peoplefluent
By: Peoplefluent     Published Date: Apr 02, 2013
HR has an important opportunity to drive enterprise social collaboration. Read how social technology enables employee productivity, how HR can add value to social communication, and how social tools can improve HR functions.
Tags : social, collaboration, social collaboration, enterprise social collaboration, social technologies, enterprise communication, social communication, social hcm
     Peoplefluent
By: Peoplefluent     Published Date: Apr 02, 2013
As competition for talent intensifies, take advantage of social technologies for recruiting. Learn how social and collaboration tools enhance, improve and reinvent recruiting processes, and best practices for developing a social recruiting strategy.
Tags : recruiting, recruiting software, social recruiting, social recruiting software, social collaboration, collaboration, social hcm, hiring software
     Peoplefluent
By: Peoplefluent     Published Date: Apr 02, 2013
In today’s economy, you must be able to simultaneously train your employees to execute more effectively and increase retention. Learn how to accomplish this by tying learning directly to performance, and about the benefits achieved.
Tags : integrating learning and performance, performance management system, learning management, talent management, lms, performance management, succession planning, training
     Peoplefluent
By: CA Technologies     Published Date: Jun 04, 2015
Three key market dynamics are currently driving the need for transformation in almost every industry: 1) The need to leverage digital technologies to drive the core business 2) Next generation online consumers and socially networked buyers 3) The financial crisis Companies are under tremendous pressure to bring digital technologies at the center of their business to remain competitive, innovate, create new revenue streams, and drive greater customer intimacy. As a result the need to leverage technology to significantly reduce the cost of going to market while driving growth has led to increasing interest in software-based business models.
Tags : 
     CA Technologies
By: Epicor Software Corporation     Published Date: Nov 03, 2016
Download The Business Benefits of Social ERP eBook, unlock the potential of your people and drive innovation and build stronger relationships with collaboration.
Tags : erp, erp system, enterprise resource planning, collaboration, social erp, supply chain, scm, customer support
     Epicor Software Corporation
By: McAfee     Published Date: Sep 15, 2014
Attacks today incorporate increasingly sophisticated methods of social engineering and client-side software manipulation to exfiltrate data without detection. Some attackers leverage so-called spearphishing to entice employees to give up access information and spread their attacks to other enterprise systems; others use password crackers against compromised applications in order to gain further access rights to the network. The attackers might also set up channels for command and control communications with the compromised systems, as in the case of the Zeus or SpyEye bot infections.
Tags : network protection, it security, firewall, hacker detection, security management
     McAfee
By: EngageSciences     Published Date: Nov 04, 2014
Discover the latest research on the fundamental impact UGC is having on brands, and how it can drive audience acquisition, boost engagement and optimise commerce.
Tags : user generated content, ugc, advocacy marketing, content aggregation, content curation, social commerce, social media marketing, the power of user generated content
     EngageSciences
By: EngageSciences     Published Date: Nov 04, 2014
This infographic illustrates the power of the user generated content and the 4 main ways this can work for your brand.
Tags : user generated content, ugc, advocacy marketing, content aggregation, content curation, social commerce, social media marketing, the power of user generated content
     EngageSciences
By: Red Hat     Published Date: Sep 25, 2014
Today’s mega IT trends – cloud computing, big data, mobile and social media –have dramatically altered how enterprises work, requiring datacenters to find new, more flexible and cost effective ways to meet computing demands. For most datacenters, the path toward tomorrow's compute paradigm mandates an investment in standardization and consolidation as well as a more robust adoption of enterprise virtualization software, along with cloud system software to extend that virtualized infrastructure into a true private cloud environment. Linux has emerged as one of the key elements to a modernization program for a datacenter.
Tags : datacenter, modernization, enterprise virtualization, infrastructure, private cloud enviornment
     Red Hat
By: MuleSoft     Published Date: Jan 25, 2016
IT used to be so simple. Companies owned their own technology equipment and purchased enterprise licenses for many of the applications anybody in the organization might care to use. But then the cloud emerged, and mobile, and social media, and IoT; the world of IT has never been the same. Today's businesses are software-driven enterprises with technology capability distributed throughout the company, utilizing countless third-party cloud-based applications. This new organization requires an cultural shift in the IT organization. Read this whitepaper to learn: -How businesses can reorganize themselves into lightweight, agile, modular businesses able to respond to innovations in SaaS, mobile, and analytics -How to build a technological architecture that can accommodate new technology yet still extract value from on-premises systems -The advantages of an API-led connected architecture vs. old SOA approaches
Tags : technology, enterprise applications, best practices, business optimization, technology architecture
     MuleSoft
By: Eloqua     Published Date: Jan 13, 2012
B2B purchasing in a Web 2.0 world has become an interactive process driven by customers. Learn how using clickstream data to target buyers' motivations allows marketers to trigger automated processes like lead scoring and nurturing to drive better leads for sales.
Tags : digital body language, sales lead management, lead management system, lead nurturing, b2b social media, b2b software marketing, marketing white paper, lead generation
     Eloqua
By: Jive Software     Published Date: Dec 05, 2012
In this webcast, HP and Jive Software will discuss how social business tools can enable valuable discussions between both customers and companies as well as among employees internally.
Tags : social business, social software, jive software, social collaboration, social business technology, collaboration, emerging marketing, social media
     Jive Software
By: Jive Software     Published Date: Feb 19, 2013
Social Business represents a fundamental shift in how businesses communicate. Don’t be the last to adopt the biggest innovation in corporate communication since email.
Tags : social business software, social business, employee collaboration, employee productivity, brand loyalty, customer support, internet marketing, crm solutions/software
     Jive Software
By: CA Technologies     Published Date: Jun 03, 2015
"Three key market dynamics are currently driving the need for transformation in almost every industry: 1) The need to leverage digital technologies to drive the core business 2) Next generation online consumers and socially networked buyers 3) The financial crisis Companies are under tremendous pressure to bring digital technologies at the center of their business to remain competitive, innovate, create new revenue streams, and drive greater customer intimacy. As a result the need to leverage technology to significantly reduce the cost of going to market while driving growth has led to increasing interest in software-based business models. "
Tags : 
     CA Technologies
By: Entrust Datacard     Published Date: Jan 16, 2015
If your company relies on passwords to prevent unauthorized computer access, or low-tech memory cards (e.g., swipe cards) for facility access, you have security on par with the average 1980s car. Smart credentials — embedded in plastic smartcards, USB tokens or mobile devices — offer companies advanced and versatile user authentication features. This white paper discusses the advantages of using smart credentials for multifunction access; describes the hardware and software components used in a smart credential environment; and provides questions to ask when searching for a smart credential solution provider.
Tags : entrust, security, certificate, b2b, application, browser, applications, saas
     Entrust Datacard
By: Jive Software     Published Date: Oct 08, 2009
Learn best-practices for implementing a social software strategy, as leaders from Nike, Cisco, and Forrester share advice and anecdotes in a Social Business Software Roundtable discussion.
Tags : cisco, jive, social software strategy, social media tools, online communities, internal social network, social business software, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn how the Air Force Medical Service connects 20,000 Department of Defense medical personnel on a highly-secure online community -- in hospitals, in remote stations, and on the battlefield.
Tags : highly-secure online community, social business software, jive, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn how T-Mobile's business sales team leverages an employee collaboration network to close deals faster.
Tags : jive, social business, business sales, employee collaboration network, feedback from sales teams, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 12, 2009
Priority Club Connect encourages members to talk directly with IHG management through a video blog on the community and to participate in special offers available only through the community. Listen to this webcast recording to get strategies and advice for your own social media initiatives.
Tags : social business software, social media, online community, customer loyalty, jive, social media marketing
     Jive Software
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