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By: Concur     Published Date: Apr 17, 2013
This report explores how organizations can leverage technologies driven by cloud computing and mobile apps, and the benefits gained from integrating travel and expense management solutions with Customer Relationship Management (CRM) solutions.
Tags : cloud computing, mobile, social enterprise, crm, expense management, expense management integration, mobile for business
     Concur
By: Concur     Published Date: Apr 17, 2013
We’ve come a long way from DOS prompts and paper tickets. A new generation of business travelers is out on the road and embracing a new chapter in history. The Social Era has both transformed the way we do business, and the way we do business travel.
Tags : business travel, corporate travel, mobile travel, travel management, social enterprise, cloud travel
     Concur
By: Crimson Hexagon     Published Date: Jan 14, 2013
The numbers are staggering. The roar is deafening. The number of us speaking, and the noise we're making on social media, has taken on a scope that escapes accurate projections. Learn how brands are using social media data to make decisions.
Tags : leading brands, crimson hexagon, social media, strategic decisions, social media, email marketing, emerging marketing, internet marketing
     Crimson Hexagon
By: Crimson Hexagon     Published Date: Apr 18, 2014
In this webinar, we show you how a business case is made for social media analysis. Presenter, Dr. Natalie L. Petouhoff, will go through the ins and outs of social media analysis and what the future brings to the landscape.
Tags : webinar, landscape, social media, crimson hexagon, social media analysis, business case, emerging marketing, advertising agencies
     Crimson Hexagon
By: Advizex     Published Date: Sep 25, 2013
The challenge of Big Data is more than a question of size; it’s about time to insight and action. With the exponential growth of unstructured data such as social media, video and the raw data generated by smartphones and other “intelligent” machines, businesses are buried under an avalanche of data that renders even best-effort analytics slow and sometimes unreliable. As many businesses are learning in this age of Big Data, it’s not just what you know, but when you know it and how much you trust it. Download this white paper and learn that with SAP HANA, companies can react intelligently at the speed of thought to capture new opportunities.
Tags : sap hana, sap, real time analytics, raw data, generation, analytics, big data, business intelligence
     Advizex
By: BMC Software     Published Date: Oct 23, 2014
Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
Tags : saas, cloud, itsm, integrating itsm, itsm integration, saas integration
     BMC Software
By: eZuce     Published Date: Aug 15, 2013
Want to enable employees to communicate and collaborate socially on a secure internal network? Gain control of BYOD? Eliminate your aging PBX and replace it with a modern, software-only cloud solution? This exclusive research study from internationally renowned Wainhouse has identified the top barriers for UC projects: high costs and slow implementation, leading to high Total Cost of Ownership (TCO). But there are ways to easily overcome both these barriers and ensure UC success. Download the paper today and learn more about how to use UC to drive business business results for your organization.
Tags : tco, total cost of ownership, unified communications, virtualization, cloud communications, communication and collaboration, social collaboration, it costs
     eZuce
By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
Tags : logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support
     LogMeIn Rescue
By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
Tags : itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
     HP
By: Gigya     Published Date: Jun 08, 2015
Social login adoption is growing at a rapid clip as businesses come to understand social login as more than just a means to faster registration, and as a key for gaining access to rich, permission-based identity data that drives relevant user experiences. You’ll learn: About the state of social login and latest trends What benefits social login provides for users What value social login can bring to your business Best practices when implementing social login Case studies from leading brands that are using social login
Tags : social login, user experience, faster registration, social login benefits, best practices
     Gigya
By: SAP     Published Date: Feb 26, 2016
Work has evolved, so performance management should follow. SuccessFactors partnered with PwC to develop a paper that helps companies assess their PM programs and make PM more effective. Rethinking your performance management program addresses: • The critical importance of having separate but integrated processes to accurately assess past performance and to provide continuous coaching for the future • Techniques for embedding user-friendly social and mobile performance tools that reflect the real rhythm of the business • The pivotal role of HR to evaluate and evolve PM processes Our proven tips on how to adjust and nurture PM processes are food for thought as many managers and employees focus on the business of making 2014 a successful year.
Tags : sap, pwc, performance management
     SAP
By: Main Street Hub     Published Date: May 06, 2016
This guide will help improve your social media presence by learning how to attract more customers on websites like Facebook, Twitter, Yelp, Google+, and more.
Tags : local business, small business, business owner, social media for business, twitter, facebook, social media service, marketing
     Main Street Hub
By: Main Street Hub     Published Date: May 06, 2016
Learn best practices to engage with current and potential customers on your Facebook business page!
Tags : local business, small business, business owner, social media for business, twitter, facebook, social media service, marketing
     Main Street Hub
By: Main Street Hub     Published Date: May 06, 2016
This essential guide contains everything you need to know about using Twitter for your business. Learn how to attract new customers, continue conversations with existing customers, and keep them coming back!
Tags : local business, small business, business owner, social media for business, twitter, facebook, social media service, marketing
     Main Street Hub
By: Main Street Hub     Published Date: May 06, 2016
Check out our definitive guide for engaging with current customers, bringing new customers your way, and making sure your online reputation shows your business in the best light.
Tags : local business, small business, business owner, social media for business, twitter, facebook, social media service, marketing
     Main Street Hub
By: G/O Digital     Published Date: Sep 08, 2016
In this comprehensive research study, we break down the different aspects of social media advertising during the holiday season, so your business can shine bright during the holidays and beyond!
Tags : holiday shopping, social media, holiday revenue, social media optimization, brand identity, marketing strategy, holiday marketing campaign
     G/O Digital
By: ChannelAdvisor     Published Date: Nov 29, 2017
"Social advertising has become one of the best ways to connect with e-commerce customers and grow sales channels. Retailers and brands are clearly aware of this shift, as evidenced by the explosion of social-focused digital marketing strategies. Two of the world’s most-frequented social platforms, Facebook and subsidiary Instagram, have proven to be the most profitable. But with more than 5 million businesses advertising each month, competition is fierce. In this eBook, you’ll learn: - Why Facebook and Instagram are essential to e-commerce success - Which advertising options should be on every seller’s radar - How to maximize your presence on these top-performing social networks"
Tags : ecommerce, retail, advertising, selling online, online shopping, online advertising, social commerce, social media
     ChannelAdvisor
By: ChannelAdvisor     Published Date: Jul 20, 2018
"Social advertising has become one of the best ways to connect with e-commerce customers and grow sales channels. Retailers and brands are clearly aware of this shift, as evidenced by the explosion of social-focused digital marketing strategies. Two of the world’s most-frequented social platforms, Facebook and subsidiary Instagram, have proven to be the most profitable. But with more than 5 million businesses advertising each month, competition is fierce. In this eBook, you’ll learn: - Why Facebook and Instagram are essential to e-commerce success - Which advertising options should be on every seller’s radar - How to maximize your presence on these top-performing social networks"
Tags : 
     ChannelAdvisor
By: Infosys     Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
Tags : ceo, social, business
     Infosys
By: Plantronics     Published Date: Sep 27, 2013
We have all heard so much about the importance of social media, but it can be hard to know where to begin using these tools for your business. This guide cuts through the hype and shows you concrete uses of social media for your business.
Tags : social media, facebook, twitter, customer relationship management, youtube, linkedin, marketing, brand awareness
     Plantronics
By: Smarp     Published Date: Feb 22, 2019
By definition employee advocacy is the promotion of a company’s messages by its employees. Today, employee advocacy happens increasingly online, social media being the main medium for brand ambassadors. Employees have extensive networks of friends, followers, and connections on social media, and nowadays they can be reached and influenced with a click of a button. When empowered to act as brand ambassadors on social media, employees can share valuable content to their networks and build their professional brand all while increasing the company’s reach and credibility by generating meaningful conversations about the business.
Tags : employee advocacy, employee engagement, social media, social media visibility
     Smarp
By: Clearvale by BroadVision     Published Date: Oct 22, 2012
When implemented correctly, Enterprise Social Networks increase collaboration and productivity with customers, partners and more. For those deploying ESN in their enterprise, this guide gives an adoption process that will increase chances of success.
Tags : business social network, business social networking, collaboration software, collaboration tools, enterprise 2.0, enterprise collaboration, enterprise social, enterprise social network
     Clearvale by BroadVision
By: Clearvale by BroadVision     Published Date: Dec 26, 2012
After the swift and ubiquitous adoption of social networking sites like Facebook and Twitter among consumers,many businesses have been moving to recreate some of that success within their enterprise. Enterprise Social Networks are the result.
Tags : social network, broadvision, enterprise social network, facebook, twitter, social media, advertising agencies, traditional marketing
     Clearvale by BroadVision
By: Spredfast, Inc.     Published Date: Aug 06, 2013
Social business has emerged and accelerated into a bona fide business practice at an incredible pace. By their very nature, social media and thus social business are constantly evolving and social practitioners must sprint to keep up.
Tags : spredfast, social media, advertising solutions, blog comments, blog monitoring, brand loyalty, brand management, brand positioning
     Spredfast, Inc.
By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
Tags : jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management
     Jive Software
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