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By: Oracle Social Cloud     Published Date: Jan 14, 2015
Social media allows consumers to be empowered in a brand new way, forcing organizations to change the way they traditionally do business. With unprecedented access to unstructured and structured data, companies have more information about the customer’s entire lifecycle than ever before.
Tags : customer experience, chief digital officer, digital, social marketing, social intelligence, cmo, oracle, research
     Oracle Social Cloud
By: Oracle Social Cloud     Published Date: Jan 14, 2015
The way companies listen and react to customers through social channels is crucial for businesses today. Social data is raw, real, uniquely insightful and the most authentic representative that marketers have seen in many years. Companies have the opportunity to take rich data and truly learn, understand and engage customers better than they ever have before. Hear how companies like General Motors are using Social Command Centers to improve their customer experience interactions and drive product innovations.
Tags : command center, social listening, influencers, digital, social marketing, social intelligence, cmo, oracle
     Oracle Social Cloud
By: Oracle Social Cloud     Published Date: Jan 14, 2015
Did you know that 97% of business executives want social integrated across their enterprise? According to a recent Oracle global study, respondents nearly unanimously sang the praises of becoming a social business. Social gives you a window into the consumer like never before, revealing affinities that allow your business to understand and personalize engagements that build stronger customer relationships. Consumers don’t see social as a “marketing channel”. They just view it as part of their communications; it’s embedded in their daily mobile and digital experiences. Businesses should be thinking the same way. As Altimeter sees it, social business is the deep integration of social media and social methodologies into the organization to drive business impact
Tags : command center, social listening, influencers, digital, social marketing, social intelligence, cmo, oracle
     Oracle Social Cloud
By: Adobe     Published Date: May 15, 2014
Adobe strives to help marketers not only collect and analyze data, but to turn data into relevant actions that reach customers in personal ways. Forrester has gathered the trends of big data and rich data to give you a sense of how they'll be used differently in 2014.
Tags : adobe, forrester, customer insights, big data, social media, mobile marketing, cross channel marketing, multi-touchpoint
     Adobe
By: K2     Published Date: Jun 10, 2015
Business process management (BPM) needs can vary widely, from top-down business transformation initiatives to smart process applications to enterprise resource planning, marketing, social and more. With this breadth and depth of reach, BPM – and BPA, business process automation – are more than a couple of buzzwords, they are absolutely mission critical.
Tags : 
     K2
By: IBM     Published Date: Sep 11, 2013
Learn how mining data from social media can be a significant way for your bank to gain insights into customer mindsets and behavior by using advanced analytics tools from IBM
Tags : social business, banking, mining data, social media, analytics, customer
     IBM
By: IBM     Published Date: Oct 10, 2013
The growth of cloud, mobility, social business and big data mean that botnets, credit card theft, cyber criminals and other external threats pose increasing risk to business continuity, financial stability and brand reputation. Read the white paper, “Preventing security risks in real time,” to learn how this new reality is forcing the evolution of organizations’ defenses to become more intelligent—using global analytics to scale visibility across broad data sets, both diverse and complementary, in real time.
Tags : ibm, cloud, mobility, social business, data, big dta, theft, cyber theft
     IBM
By: IBM     Published Date: Mar 12, 2014
Learn how to take your organization’s social media strategy beyond passive listening to truly engaging your audience to create business value.
Tags : ibm, social business, marketing, social media, marketing management, analytics, marketing research, trends
     IBM
By: IBM     Published Date: May 07, 2015
In this On Demand session learn about using cloud-based social collaboration tools to streamline key areas of your business, increasing time to invest in new product development. Hear how one manufacturer turned to an IBM Business Partner to implement IBM SmartCloud Connections.
Tags : cloud technologies, social collaboration tools, ibm, storage
     IBM
By: IBM     Published Date: Apr 09, 2015
The information explosion, the proliferation of endpoint devices, growing user volumes and new computing models like cloud, social business and big data have created new vulnerabilities. Data security is a moving target—as data grows, more sophisticated threats emerge; the number of regulations increase; and changing economic times make it difficult to secure and protect data. Because data is a critical component of daily business operations, it is essential to ensure privacy and protect data no matter where it resides. Different types of information have different protection requirements; therefore, organizations must take a holistic and systematic approach to safeguarding information.
Tags : ibm, cloud, social business, big data, data security, data protection, privacy, security
     IBM
By: IBM     Published Date: Oct 06, 2015
This paper explores the implications of cloud, big data and analytics, mobile, social business and the evolving IT security landscape on data center and enterprise networks and the changes that organizations will need to make in order to capitalize on these technology force.
Tags : networks, ibm, redefining networks, cloud, analytics, mobile, social, security
     IBM
By: IBM     Published Date: Dec 11, 2015
Social Technologies have the potential to transform businesses. By enabling new levels of speed and agility, they can drive innovation and shift the dynamics of how people interact with each other.
Tags : social media
     IBM
By: IBM     Published Date: Feb 29, 2016
This paper explores the implications of cloud, big data and analytics, mobile, social business and the evolving IT security landscape on data center and enterprise networks and the changes that organizations will need to make in order to capitalize on these technology force.
Tags : ibm, network, cloud, analytics, mobile, social, big data, it security
     IBM
By: IBM     Published Date: Mar 31, 2016
"Cloud, Mobile and Social are today's communication and engagement models for customers, employees and partners. And to support these models, your infrastructure needs to be simple, flexible, stable, scalable and highly secure. While the changing market dynamics provide growth opportunities for businesses, capitalizing on them requires organizations to build new capabilities that: Enable continuous delivery of new features Shorten product innovation time to market Bring the business value chain closer to customers, partners and employees
Tags : ibm, websphere application server, java ee 7, it transformation, cloud, middleware
     IBM
By: IBM     Published Date: Apr 06, 2016
The information explosion, the proliferation of endpoint devices, growing user volumes and new computing models like cloud, social business and big data have created new vulnerabilities. Data security is a moving target—as data grows, more sophisticated threats emerge; the number of regulations increase; and changing economic times make it difficult to secure and protect data. Because data is a critical component of daily business operations, it is essential to ensure privacy and protect data no matter where it resides. Different types of information have different protection requirements; therefore, organizations must take a holistic and systematic approach to safeguarding information.
Tags : ibm, data security, risk management, big data, security
     IBM
By: IBM     Published Date: Jul 20, 2016
Please join us to get answers to those questions and: - Better understand today’s enterprise email market and how to assess the value of different email solutions - Find out why IBM was named worldwide market share leader in enterprise social networks for the sixth consecutive year - Learn why customers who left IBM are coming back - Expand your understanding of IBM’s range of products, solutions and services in this area, including Notes/Domino and Verse
Tags : ibm, enterprise social solutions, enterprise email market, ibm social business, engagement social
     IBM
By: IBM     Published Date: Jul 20, 2016
In this white paper we discuss what hybrid cloud is, why it’s inevitable, and how to take advantage of it. We look at some of the barriers to public-cloud adoption, while we cut through unnecessary technicalities to get to the heart of the matter. We also offer a brief overview of the sponsor of this paper and their relevant solutions.
Tags : ibm, enterprise social solutions, enterprise solutions, business technology, hybrid cloud, hybrid
     IBM
By: IBM     Published Date: Jul 20, 2016
New research from IBM found that one-third of employees surveyed at Fortune 1000 companies are sharing and uploading corporate data on third-party cloud apps. Why? They’re tired of workplace apps that don’t perform like their personal apps: intuitively, on the go, and with some intelligence. Saying “yes” might feel good to your teams, but it can also turn your infrastructure into a Beast. You don’t know all the different apps being used, like file sharing or online meetings. Or how much they cost. Or if your content is safe and manageable. Can you give your teams what they want without getting trampled by the Beast? Yes you can. You can transform the Beast into a Beauty. But you need to consider three critical ways to make that happen.
Tags : ibm, enterprise social solutions, enterprise solutions, business operations, business technology, third-party cloud apps, workplace apps
     IBM
By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
Tags : 
     Cisco
By: IBM     Published Date: May 12, 2017
In today’s world, the data is flowing from all directions: social media, phones, weather, location and sensor equipped devices, and more. Competing in this digital age requires the ability to analyze all of this data, and use it to drive decisions that mitigate risk, increase customer satisfaction and grow revenue. Using a combination of proprietary software and open source technology can give your data scientists and statisticians the analytical power they need to find and act on insights quickly. IBM® SPSS® Statistics provides all of the data analysis tools you need, and integrates with thousands of R extensions for maximum power and flexibility. In this next Data Science Central Webinar event, we will show how SPSS Statistics can help you keep up with the influx of new data and make faster, better business decisions without coding.
Tags : ibm, spss, data analysis, statistics, risk mitigation
     IBM
By: IBM     Published Date: Oct 19, 2017
Customer engagement has emerged as the most critical competitive factor in the current environment. Fueled by widespread mobile access and constant social connectedness, customers are demanding that every interaction, across every channel, be simple, streamlined and seamless. High expectations mean high stakes. When options abound and patience is low, customers don’t stick around. Companies need to get it right the first time. This new customer-centric standard and the ability to connect directly with customers is fueling a depth and breadth of enterprise reinvention. Ensuring that every customer experience across every conceivable channel delights and adds value calls for a Smarter Process approach and a new perspective on business process management.
Tags : 
     IBM
By: IBM     Published Date: Oct 13, 2017
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned X-Force research, provides security intelligence to help organizations holistically protect their infrastructures, data and applications, offering solutions for identity and access management, database security, application development, risk management, endpoint management, network security and more. These solutions enable organizations to effectively manage risk and implement integrated security for mobile, cloud, social media and other enterprise business architectures. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 15 billion security events per day in more than 130 countries, and holds more than 3,000 security patents.
Tags : it security, malware, malware protection, virus prevention, ibm, threat intelligence
     IBM
By: Sage SalesLogix     Published Date: Oct 24, 2008
Did you know that most Americans believe companies should have a presence in social media?* That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are. *Cone 2008 Business in Social Media Study
Tags : crm, customer relationship management, socially empower, social crm, sage, sales tools, blog, twitter
     Sage SalesLogix
By: Bazaarvoice     Published Date: Jul 12, 2011
Learn what's next in social from thought leaders like Clay Shirky, Jeremiah Owyang, and Facebook's Dan Rose and brands like P&G and Best Buy.
Tags : bazaarvoice, social commerce trends, social media, customer centricity, digital democracy, consumer insights, input, business impact
     Bazaarvoice
By: Verio Inc.     Published Date: Oct 15, 2010
Download this guide for videos and demonstrations that show how to integrate social media into your business strategy for transforming prospects into customers.
Tags : verio, ecommerce, whm, vps, hosting, cpanel, vps, blogging
     Verio Inc.
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