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By: Aspect Software     Published Date: Feb 07, 2014
Learn the importance of having all your contact options on one platform and see how having the contact center at the core of the customer experience will allow for customers to interact with your organization with minimal effort.
Tags : aspect software, contact center, customer experience, customer service, sms
     Aspect Software
By: Aspect Software     Published Date: Feb 11, 2014
Learn how to perfect your customer-company communications and see how doing so will allow you to keep pace with your customers who are constantly active through social networking outlets.
Tags : aspect software, unified communications, contact center, customer experience., customer service, acd capabilities, unified contact center
     Aspect Software
By: Aspect Software     Published Date: Feb 11, 2014
Learn the four reasons why proactive customer care translates to better customer retention and better branding for your organization.
Tags : aspect software, customer care, customer service, customer loyalty, customer service representatives, csr
     Aspect Software
By: Aspect Software     Published Date: Feb 11, 2014
Learn why Omni-channel customer experience has become the new gold standard and see how it will allow you to deliver service when, where, and how your customers want it.
Tags : aspect software, unified ip, customer experience, omni-channel customer experience
     Aspect Software
By: Aspect Software     Published Date: Nov 06, 2014
Get answers to common questions about deploying a cloud contact center and the potential impact on your business.
Tags : aspect, contact center, cloud, financial objectives
     Aspect Software
By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
Tags : aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction
     Aspect Software
By: Aspect Software     Published Date: Nov 06, 2014
Learn about the 7 critical capabilities to look for when deploying a cloud contact center solution.
Tags : aspect, cloud, cloud contact center, contact center, customer service
     Aspect Software
By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
Tags : aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel
     Aspect Software
By: Astute IT DACH     Published Date: Feb 28, 2018
Die digitale Transformation wird IT- und Geschäftsabläufe fundamental ändern. Sie erfordert eine einheitliche Datensicherungslösung, die in der Cloud ebenso zuverlässig funktioniert wie in virtuellen und physischen Umgebungen. Aber das ist noch nicht alles – Unternehmen brauchen eine Datenverwaltungslösung, die jederzeit für Datenübersicht und Verfügbarkeit sorgt. Durch die Cloud sowie physische und virtuelle Umgebungen werden Daten viel stärker fragmentiert. Nur eine Software definierte, technologisch unabhängige Methode sorgt für umfassende Schutz- und Verwaltungsoptionen für die Daten, unabhängig von deren Standort. Lassen Sie sich nicht von Ihrer Hardware einschränken!
Tags : datenmanagement, backup, software, konzentration, datenspeicherung, skalierbare
     Astute IT DACH
By: AstuteIT_ABM_EMEA     Published Date: Feb 28, 2018
Die digitale Transformation wird IT- und Geschäftsabläufe fundamental ändern. Sie erfordert eine einheitliche Datensicherungslösung, die in der Cloud ebenso zuverlässig funktioniert wie in virtuellen und physischen Umgebungen. Aber das ist noch nicht alles – Unternehmen brauchen eine Datenverwaltungslösung, die jederzeit für Datenübersicht und Verfügbarkeit sorgt. Durch die Cloud sowie physische und virtuelle Umgebungen werden Daten viel stärker fragmentiert. Nur eine Software definierte, technologisch unabhängige Methode sorgt für umfassende Schutz- und Verwaltungsoptionen für die Daten, unabhängig von deren Standort. Lassen Sie sich nicht von Ihrer Hardware einschränken!
Tags : datenmanagement, backup, software, konzentration, datenspeicherung, skalierbare
     AstuteIT_ABM_EMEA
By: Asure Software     Published Date: Jun 21, 2012
A school district in Missouri sought to optimize the booking and scheduling of its newly modernized conference and meeting spaces. Its old scheduling software was frustrating, as it was difficult to customize and configure. But after installing Meeting Room Manager, the schools are able to set specific room and equipment configurations, and post activities online as well as on a public viewing screen. Learn more.
Tags : asure software, human resources, technology, hr management, productivity, employee
     Asure Software
By: Asure Software     Published Date: Jun 21, 2012
A school district in Missouri sought to optimize the booking and scheduling of its newly modernized conference and meeting spaces. Its old scheduling software was frustrating, as it was difficult to customize and configure. But after installing Meeting Room Manager, the schools are able to set specific room and equipment configurations, and post activities online as well as on a public viewing screen. Learn more.
Tags : asure software, human resources, technology, hr management, productivity, employee
     Asure Software
By: Asure Software     Published Date: Jun 22, 2012
Meeting Room Manager now gives you the option to share your company's reservations and events with others via SocialView - an innovative new optional add-on that's essentially a public, shared online calendar, view-only interface that you control. Integrate this online calendar creator option into your internal or external website, and you'll be able to announce event information and room availability in an instant.
Tags : asure software, desktop, technology, business, content management, application integration
     Asure Software
By: Asure Software     Published Date: Jun 22, 2012
Organizations of all sizes also get a host of dynamic features that take productivity to dizzying heights - without complicated installs, headaches for your IT department, or long turnaround times.
Tags : asure software, microsoft, desktop, technology, business, content management, application integration, outlook
     Asure Software
By: Asure Software     Published Date: Jun 22, 2012
Staples Canada operates locations in ever Canadian province. The company was in search for a scheduling solution that met stringent requirements, while reducing costs. Meeting Room Manager met and exceeded Staples' requirements. Read to find out how Meeting Room Manager can help save you time and money.
Tags : asure software, microsoft, desktop, technology, business, content management, application integration, staples
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll read about American's search for a time and attendance system that provides much more than only time savings.
Tags : human resources, payroll solutions, payroll, xml, workflow management, workforce management
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn why ATCO Rubber Products, Inc, the world's largest manufacturer of flexible ducts used for heating, ventilating and air condiitoning systems for residential and commercial applications, upgraded to AsureForceT Time & Labor Management.
Tags : human resources, workforce management, time and attendance management, asureforce
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn why Mr. and Mrs. Evans decided to go with a more flexible and cost effective alternative for their human resources system, AsureForceT Time & Labor Management Solutions.
Tags : workforce management, time and attendance automation, human resources, payroll solutions
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how DPT's research into time and attendance systems lead them to Asure Software. After reviewing various vendors, DPT selected Asure Software as their vendor and partner because they knew AsureForceT Time & Labor Management Solutions would provide accuracy and room for company growth.
Tags : time and attendance systems, workforce management, payroll solutions, human resources, web-based applications
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
As a solution to the lengthy process of hourly employees manually filling out timesheets each day, Dresser Wayne turned to AsureForceT and experienced annual savings of more than $20,000.
Tags : asureforce, time and attendance management, time and labor management, payroll solutions, human resources, biometric clocks
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
Key financial stakeholders for Lowenstein Sandler were looking for a solution for tracking employee time that would eliminate paperwork and increase efficiency and productivity. As a result, they settled on AsureForce Time & Labor Management.
Tags : time and labor management, human resources, payroll solutions, web-based solutions, workforce management
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Nixon Peabody cut operational costs, improved efficiency within the HR department and improved employee productivity with self-service with the help of AsureForceT Time & Labor Management Solutions.
Tags : hr costs, human resources, payroll solutions, workforce management, benefits
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Round Rock Express resolved issues surrounding workforce productivity by implementing Asure Software.
Tags : payroll, human resources, workforce management, workforce productivity
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how Sears Methodist used Asure Software to meet all of their workforce management needs.
Tags : workforce management, time and labor management, asure software, payroll management, human resources, employee self service
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how AsureForceT Time & Labor Management offered a comprehensive solution to all of Security First Bank's needs.
Tags : workforce management, human resources, payroll management, time and labor management, web-based solutions
     Asure Software
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