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By: Zendesk     Published Date: Dec 10, 2018
Actualizaciones, actualizaciones, actualizaciones. Todo el mundo las hace, de modo que pregúntese: ¿debería también su negocio actualizar sus sistemas? Parece como si siempre hubiera una versión más reciente, o un mejor tipo de software. Es cierto que la implementación de sistemas nuevos y mejorados puede ayudar a su negocio a crecer y ahorrarle dinero, pero también es importante saber si de verdad merece la pena hacer la transición al nuevo software. Zendesk recientemente le encargó a Forrester Consulting que realizara un estudio para evaluar el impacto financiero de Zendesk en las organizaciones. Forrester entrevistó a cinco clientes y realizó un análisis financiero. En ese estudio, Forrester expone los beneficios y los costos de la familia de productos de atención al cliente de Zendesk, con resultados que indican que hay beneficios de más de $3,8 millones.
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     Zendesk
By: Zendesk     Published Date: Dec 10, 2018
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões de
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     Zendesk
By: Zendesk     Published Date: Dec 10, 2018
Atualizações e mais atualizações. Com todo mundo atualizando, você pode estar se perguntando se sua empresa também deveria atualizar seus sistemas. Parece que sempre há uma versão ou um tipo melhor de software. Ainda que implementar sistemas novos e aprimorados possa ajudar sua empresa a crescer e a economizar dinheiro, é importante saber se o novo software vale a transição. Recentemente, a Zendesk comissionou um estudo da Forrester Consulting, que avaliou o impacto financeiro do Zendesk nas organizações. A Forrester entrevistou cinco clientes e conduziu uma análise financeira. Neste estudo, a Forrester relatou os benefícios e custos da família de produtos de atendimento da Zendesk, e sua análise apontou benefícios de mais de US$ 3,8 milhões.
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     Zendesk
By: HERE Technologies     Published Date: Dec 10, 2018
How does over-the-air technology (OTA) enable innovative solutions for carmakers? How do OTA software and firmware updates work? This whitepaper looks at the benefits of OTA updates to drivers and manufacturers. It also examines how design challenges are overcome, how updates are secured and how OTA technology could be deployed across a fleet of vehicles. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is supporting auto manufacturers to develop the navigation services for the future and guide drivers safely and efficiently to their destinations.
Tags : ota, ota technology, location data
     HERE Technologies
By: VMware     Published Date: Dec 10, 2018
As agencies continue to modernize data center infrastructure to meet evolving mission needs and technologies, they are turning to agile software and cloud solutions. One such solution is hyper-converged infrastructure (HCI), a melding of virtual compute, storage, and networking capabilities supported by commodity hardware. With data and applications growing exponentially along with the need for more storage capacity and flexibility, HCI helps offset the rising demands placed on government IT infrastructure. HCI also provides a foundation for hybrid cloud, helping agencies permanently move applications and workloads into public cloud and away from the data center.
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     VMware
By: Epicor     Published Date: Dec 06, 2018
In their report—Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises—Gartner recognized Epicor as a “Visionary” in the cloud ERP marketplace. Epicor Cloud ERP is an economical, efficient, and reliable enterprise resource planning system that helps manufacturers simplify business operations, ease IT responsibilities, and extend visibility across the organization. We believe Gartner’s positioning of Epicor ERP reflects our focus on providing solutions that fit manufacturing businesses to drive growth with greater ease. Read the report from Gartner to learn more.
Tags : epicor erp, cloud erp, erp software
     Epicor
By: Epicor     Published Date: Dec 06, 2018
In our current technological age, it’s important for manufacturers to embrace digital transformation or risk getting left behind by the competition. LNS Research has been studying the industrial software market for years, and in talking with hundreds of successful manufacturers, they found one common theme—the importance of finding a starting point for digital transformation. Leveraging MES software can be a low risk, high-value entry point for manufacturers as they journey toward digital excellence. Epicor MES allows manufacturers to: • Gain real-time production information • Improve productivity • Lower costs Read the LNS Research study to learn why an MES solution from Epicor is an important component in reaching operational maturity and digital transformation.
Tags : manufacturing, epicor mes, digital transformation
     Epicor
By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Tags : location data, transport & logistics, location services
     HERE Technologies
By: Beqom     Published Date: Dec 05, 2018
In this guide, we’ll walk you through a few examples that illustrate the value of drilling down into data for better people decisions
Tags : compensation analysis, compensation analytics, compensation compliance, compensation management, compensation management employees, compensation management sales teams, compensation saas, compensation software
     Beqom
By: Beqom     Published Date: Dec 05, 2018
Download this free e-guide to gain an understanding of predictive analytics concepts, how to align your data sources to unlock the value of the data in your organization, analyze the correlations, and reap the benefits of analytics in optimizing sales performance.
Tags : salesforce compensation management, commission plans sales teams, compensation management, compensation management sales teams, compensation plans sales teams, compensation sales teams, deferred compensation, deferred compensation management
     Beqom
By: Veeam '18     Published Date: Dec 04, 2018
"The new EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 22 years and it will have a profound impact on every organization that relies on the storage and processing of personal data of EU citizens. Starting May 25, 2018, the penalties begin for noncompliance, with GDPR fines of up to 4% of annual global revenue or 20 million euros - whichever is greater. As this new regulation also impacts Veeam®, we wanted to share our insights on our road to compliancy. In a new executive brief, GDPR: 5 Lessons Learned, Veeam Compliance Experience Shared, we walk through these lessons and share how our software played a critical role within data management and protection strategies to ensure we remain compliant while delivering Availability for the Always On Enterprise™."
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     Veeam '18
By: HERE Technologies     Published Date: Dec 04, 2018
How does over-the-air technology (OTA) enable innovative solutions for carmakers? How do OTA software and firmware updates work? This whitepaper looks at the benefits of OTA updates to drivers and manufacturers. It also examines how design challenges are overcome, how updates are secured and how OTA technology could be deployed across a fleet of vehicles. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is supporting auto manufacturers to develop the navigation services for the future and guide drivers safely and efficiently to their destinations.
Tags : ota, ota technology, location data
     HERE Technologies
By: HERE Technologies     Published Date: Dec 04, 2018
How does over-the-air technology (OTA) enable innovative solutions for carmakers? How do OTA software and firmware updates work? This whitepaper looks at the benefits of OTA updates to drivers and manufacturers. It also examines how design challenges are overcome, how updates are secured and how OTA technology could be deployed across a fleet of vehicles. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is supporting auto manufacturers to develop the navigation services for the future and guide drivers safely and efficiently to their destinations.
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     HERE Technologies
By: B Channels     Published Date: Dec 03, 2018
Long recognized as the market share leader of enterprise backup and recovery software, Veritas NetBackup™ is built to protect the largest and most demanding multi-cloud and data center environments. NetBackup delivers breakthrough capabilities for virtualized and cloud-based deployments that go well beyond what traditional backup practices can achieve.
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     B Channels
By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
What is ransomware? Ransomware is a malicious software designed to hold a user’s files (such as healthcare records, financial contracts, manufacturing blueprints, software code, and other documents) for ransom by encrypting them and demanding the user pay a fee (often in Bitcoin) to decrypt them. How ransomware works Attackers initiate attacks using an array of tactics. Ransomware infections often first begin with an exploit kit — which are software kits designed to identify software vulnerabilities on endpoints and then upload and execute malicious code on the endpoint. Although variants of ransomware behave differently — there are many ways that Cisco can help. Download this whitepaper today to find out more.
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     Cisco Umbrella EMEA
By: Splunk     Published Date: Nov 29, 2018
DevOps allows teams to effectively build, test, release, and respond to your software. But creating an agile, data-driven culture is easier said than done. Developer and devops teams struggle with lack of visibility into application monitoring tools and systems, accelerated time-to-market pressure, and increased complexity throughout the devops lifecycle process. As a Splunk customer, how are you using your machine data platform to adopt DevOps and optimize your application delivery pipeline? Download your copy of Driving DevOps Success With Data to learn: How machine data can optimize your application delivery The four key capabilities DevOps teams must have to optimize speed and customer satisfaction Sample metrics to measure your DevOps processes against
Tags : devops, devops tools, continuous delivery, devops methodology
     Splunk
By: Splunk     Published Date: Nov 29, 2018
Gartner Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017 Splunk Jumps From #5 in 2016 to #2 in Top 10 Named ITOM Performance Analysis Software Vendors, Worldwide, 2017 Splunk is ranked #2 of overall ITOM Performance Analysis Software Vendors, according to Gartner’s report, Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017. This Gartner report also lists Splunk as one of several disruptors in the table “Market Share of Incumbents vs. Disruptors - ITOM Performance Analysis Software.” As a Splunk customer, are you utilizing your machine data platform to its fullest potential? Learn about newest trends in ITOM software tools across AIOps, APM, infrastructure monitoring and Network performance monitoring and diagnostics. Download this report to learn: 2017 rankings of performance analysis software vendors, overall and subsegments How digital business is driving demand for modern, agile monitoring tools via DevOps toolchains Shifts in
Tags : application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
     Splunk
By: Splunk     Published Date: Nov 29, 2018
IT organizations struggle with numerous challenges — hybrid environments, lack of visibility during cloud migration, multiple infrastructure monitoring tools, and reliance on manual processes. Yet according to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset. As a Splunk customer, you understand the power of running your monitoring and logging environment in a machine data platform. Are you utilizing your machine data platform to effectively run APM, infrastructure monitoring and Network performance monitoring and diagnostics? This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization. Download your copy to learn how to: Achieve end-to-end-visibility throughout cloud migration Find trends and root cause faster with automated investigations
Tags : application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
     Splunk
By: Sage Software (APAC)     Published Date: Nov 28, 2018
Manufacturing sector has suffered from a disruptive economic climate. One of the most disruptive forces in the global manufacturing sector is the Internet of Things - ‘IoT’. This is forcing change both on and off the floor, making manufacturers think outside of the box. Are you ready to take advantage of what IoT offers? Find out in this whitepaper.
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     Sage Software (APAC)
By: Sage Software (APAC)     Published Date: Nov 28, 2018
As a food and beverage processor or distributor, can you manage your suppliers from anywhere? Can you meet compliance regulations? Can you track all your operations? Can you solve unexpected demands? Read our eBook to discover all the right ingredients for your success.
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     Sage Software (APAC)
By: Sage Software (APAC)     Published Date: Nov 28, 2018
91% of shoppers research products online before making a purchase in a brick-and-mortar store. To remain competitive and grow, it's now imperative for retailers to deliver a seamless shopping experience across all channels. Download our new whitepaper to find out how an Enterprise Management solution can help you deliver the experience today's customer expects.
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     Sage Software (APAC)
By: Sage Software (APAC)     Published Date: Nov 28, 2018
Replacing your legacy ERP solution is easier than you think. In our Buyer’s Guide, you’ll find out how to choose the right solution, what to look out for and find out how companies like yours made the switch.
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     Sage Software (APAC)
By: Sage Software (APAC)     Published Date: Nov 28, 2018
Break free from the constraints of traditional ERP solutions and discover how Sage Enterprise Management can accelerate your business. Just complete the form to gain access to the report.
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     Sage Software (APAC)
By: T Systems     Published Date: Nov 28, 2018
The wait is over. Here at T-Systems, we are proud to present the findings of CXP Group - a leading independent European research and advisory firm in the field of digital, software and IT services. Their new “Digital Industrial Transformation with the Internet of Things” report examines the dynamic range of opportunities that IoT holds for businesses and explores the challenges of integrating existing data processes with those that are IoT enabled. The report is the result of the feedback cultivated from interviews with senior business and IT decision-makers responsible for creating and running innovation strategies at 250 large-scale European manufacturers. The data has been disseminated by region, strategies, pain points, IoT adoption, intention, investment etc. and provides readers with a detailed examination of what industrial businesses look for most from IoT. The report provides a fascinating unearthing of influencing factors for IoT readiness and digitization as a whole. Using
Tags : industrial manufacture, iot, internet of things, iot adoption, european, digitization, digitization strategy, value chains
     T Systems
By: Dell EMC Storage     Published Date: Nov 28, 2018
Powerful data protection in a converged appliance that is easy to deploy and manage — at the lowest cost-to-protect. The integrated appliance brings together protection storage and software, search, and analytics — plus simplified system management and cloud readiness. And, the IDPA System Manager, with its clean, intuitive interface, provides a comprehensive view of data protection infrastructure from a single dashboard.
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     Dell EMC Storage
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