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By: Velaro     Published Date: Jun 11, 2014
Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.
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     Velaro
By: Ounce Labs, an IBM Company     Published Date: Dec 29, 2009
Countless studies and analyst recommendations suggest the value of improving security during the software development life cycle rather than trying to address vulnerabilities in software discovered after widespread adoption and deployment. The justification is clear.For software vendors, costs are incurred both directly and indirectly from security flaws found in their products. Reassigning development resources to create and distribute patches can often cost software vendors millions of dollars, while successful exploits of a single vulnerability have in some cases caused billions of dollars in losses to businesses worldwide. Vendors blamed for vulnerabilities in their product's source code face losses in credibility, brand image, and competitive advantage.
Tags : source code vulnerability testing, independent model, centralized model, distributed model, software development life cycle, source code scanning, application security, source code security testing
     Ounce Labs, an IBM Company
By: AWS     Published Date: Jun 07, 2019
Respond to customer feedback faster Organizations are demanding greater flexibility from the software they use. Yet, most line-of-business applications are built on top of rigid commercial databases that make them difficult and expensive to deploy. By building applications on top of Amazon Aurora, a cost-effective database solution from Amazon Web Services (AWS), independent software vendors (ISVs) can get away from commercial databases and the hassles they create for end customers. In this webinar, AWS Partner Network (APN) Premier Consulting Partner Onica will show you how to leverage Amazon Aurora to make it easier for customers to operate your software, in turn increasing sales. You will also learn how to leverage the breadth and depth of AWS services to improve developer productivity and become more responsive to customer feedback as a result.
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     AWS
By: AWS     Published Date: Jun 07, 2019
Add more value to your business Independent Software Vendors (ISVs) are turning to the cloud to modernize their applications and get rid of their commercial database dependencies to improve application performance, lower total cost of ownership (TCO), and reach new customers. DB Best delivers the established processes and technology ISVs need to accelerate the modernization of applications still running on commercial databases to Amazon Aurora. This enables your customers to quickly get up-and-running on the cloud and drive greater business value through Amazon Web Services (AWS). View the webinar to learn how DB Best and AWS enable you to accelerate every stage of your application modernization journey – from evaluating the right migration path for your application, to following a proven and repeatable database migration process, to driving growth and reaching more customers.
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     AWS
By: AWS     Published Date: Jun 10, 2019
Reduce costs and scale to meet customer expectations Software-as-a-service (SaaS) delivery models are being adopted faster than ever to meet business and consumer demand, prompting organizations to move their customer-facing applications to the cloud. As a result, Independent Software Vendors (ISVs) need to modernize their applications to deliver the flexibility and scale customers expect, without the restrictions and high costs of running applications on commercial databases. mLogica provides deep industry expertise, backed by powerful engineering, to help ISVs quickly modernize their applications on Amazon Aurora and drive greater business value with Amazon Web Services (AWS). Register for our webinar to learn how mLogica and AWS can help you transform your business on the cloud, so you can deliver modern, high-performing solutions to your customers.
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     AWS
By: AWS     Published Date: Jun 11, 2019
Modernize your applications quickly Many organizations are finding their legacy technology to be inadequate due to its rigidity and high costs. In search of more flexible and cost-effective solutions, many are turning to the cloud. Most Independent Software Vendors (ISVs), however, still build their solutions on commercial databases that are expensive and time-consuming for their customers to deploy and maintain. This is a significant undertaking that can hinder adoption. To address these challenges head on, ISVs can modernize their applications on Amazon Aurora, a database offering from AWS that combines the reliability and performance of commercial databases with the cost-effectiveness and flexibility of open source solutions. In this webinar, you will learn how Virtusa, an AWS Partner Network (APN) Premier Consulting Partner, can accelerate your application modernization journey and help you grow your business. PTNR_ipc-database-migration-icon_245×155_Mar-2019.png View the webin
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     AWS
By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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     Zendesk
By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
WebRTC, web real-time communications, is one of the hottest topics in the video communications industry, and for good reason. In a nutshell, WebRTC enables a user to connect over video without having to download a software client or plugin, and no username or password is required. Basically, all you need is a webcam, an Internet connection and the right browser (for example, the latest versions of Mozilla® or Chrome™), and you can connect over video with colleagues, partners, vendors and customers.
Tags : web browser, video conferencing, communication, web apps
     LifeSize, a division of Logitech
By: Epicor     Published Date: Sep 20, 2017
Selecting the right enterprise resource planning (ERP) software often poses a challenge for many businesses in the manufacturing industry. With so many options out there, it’s difficult to break down each potential application and choose the one that’s the best fit for your business. This Gartner report explains how ERP selection teams can come to a consensus and establish an understanding of all options by jointly populating and prioritizing a hierarchical, weighted ERP evaluation model. A structured evaluation model helps put all the cards on the table by explaining and justifying to internal stakeholders, external auditors, and vendors how and why an ERP software decision was made. Read the Gartner report and establish your own ERP evaluation model to see if the Epicor ERP solution is the right fit for your manufacturing business.
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     Epicor
By: Pega     Published Date: May 25, 2016
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category. Download this Forrester Wave report and gain insight regarding how well each vendor fulfills the criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business’ critical content.
Tags : digital business, technology, best practices, forrester, enterprise
     Pega
By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
Tags : case management, forrester, dynamics, enterprise
     Pega
By: Adobe     Published Date: Aug 30, 2017
Web content management now constitutes mission-critical software to help drive successful communications with customers. Application leaders focused on enabling effective digital experiences should use this document to help them in selecting the most appropriate vendor and solution.
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     Adobe
By: Adobe     Published Date: Mar 27, 2018
Web content management now constitutes mission-critical software to help drive successful communications with customers. Application leaders focused on enabling effective digital experiences should use this document to help them in selecting the most appropriate vendor and solution.
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     Adobe
By: B Channels     Published Date: Apr 27, 2018
This white paper provides an overview of Cloud service providers and outlines three key learnings for dealing with them effectively. Discover what connects cloud service providers with traditional software vendors Download to explore 3 key differences.
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     B Channels
By: Dell EMC EMEA     Published Date: Feb 28, 2019
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations. Download this white paper to learn more about Dell solutions powered by Intel®.
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     Dell EMC EMEA
By: Adobe     Published Date: Aug 20, 2014
This report crtically evaluates digital experience providers and identifies the 13 most significant software vendors to research, analyse and score them.
Tags : digital experience, adobe, evaluation of software vendors, choosing your software vendor, content delivery, content management, marketing cloud, content management systems
     Adobe
By: Adobe     Published Date: Nov 10, 2015
This report reveals how well each vendor fulfills our criteria and where they stand in relation to each other to help application development and delivery (AD&D) professionals select the right partner for their digital experience platform needs.
Tags : top ten software providers, software providers, top ten vendor, digital experience, adobe
     Adobe
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jun 10, 2015
The majority of enterprise software is now consumed via SaaS or cloud deployments. Despite a perception of simplicity in software acquisition, many cloud contracts require all the rigor and due diligence of contracts for on-premises licensed software. The Enterprise Cloud Buyer's Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership.
Tags : business management software, cloud erp, erp, business software, accounting software, business accounting software, cloud financials, small business software
     Netsuite DWASF Leads Display Q1 2015
By: Red Hat     Published Date: Feb 25, 2019
Red Hat is a trusted partner to enterprise customers; cloud, software, and hardware suppliers; and the global open source community. A Red Hat® Enterprise Linux® subscription provides customers with direct access to innovation and advocacy—within the open source community and within a certified and trusted network of partners. Red Hat Enterprise Linux provides you with an innovative platform that serves as the foundation for your business. It is hardened, certified, and supported by the Red Hat Product Security team, support teams, and certified engineers. Red Hat supports your timelines and advocates for your requirements so you can focus on the work of your business rather than being your own operating system vendor. We use our leadership in the open source community to do the work that brings you the best of open source. Get direct access to: Technology-driven solutions Emerging technology Experience and support Continuous security Timeline support Download the whitepaper to lea
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     Red Hat
By: Intel     Published Date: Jun 15, 2017
Discover how Intel technology built into solution platforms from leading software vendors and open-source developers delivered orchestration capabilities for SDI to accelerate deployment of enterprise clouds.
Tags : cloud, business agility, enterprise cloud, software defined infrastructure, sdi
     Intel
By: CA Technologies EMEA     Published Date: Sep 11, 2018
Project and portfolio management or PPM software can make or break an organization’s ability to deliver. The recent growth in portfolio management as a strategic business function has led to many vendors of software related to elements of project execution “bolting on” project and portfolio management (PPM) modules. This is a clear attempt to try and get a piece of a growing, lucrative market. Twenty five years ago, PPM software was nothing more than project management software with the ability to publish or share information across projects. It was capable of doing a lot, but none of it was intuitive and therefore wasn’t particularly useful. Compared to today’s solutions, those products were dinosaurs. Since then, many vendors have invested a lot of money into their solutions, developing world-class offerings that can truly support effective management of the portfolio, and, more important, of the business that portfolio drives.
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 13, 2018
Il software di project and portfolio management o PPM può essere determinante per la capacità di delivery di un'azienda. La recente crescita del portfolio management come funzione di business strategica ha portato molti vendor di software correlato ad elementi dell'esecuzione di progetto a "lanciarsi" sui moduli di project and portfolio management (PPM). Si tratta chiaramente di un tentativo di mettere piede in un mercato redditizio e in crescita.
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     CA Technologies EMEA
By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
In the 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA technologies, Chef Software, Clarive, CloudBees, electric Cloud, Flexagon, Hewlett packard enterprise (Hpe), IBM, Micro Focus, Microsoft, puppet, Red Hat, VMware, and Xebialabs — and researched, analyzed, and scored them. We focused on core features, including modeling, deploying, managing, governing, and visualizing pipelines, and on each vendor’s ability to match a strategy to these features. this report helps infrastructure and operations (I&o) professionals make the right choice when looking for CDRA solutions for their development and operations (Devops) automation.
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     CA Technologies_Business_Automation
By: VMware     Published Date: Oct 12, 2018
With the benefits quickly stacking up, it’s easy to understand why Gartner stated HCI (Hyper-Converged Infrastructure) as one of the hottest trends in data centre infrastructure. HCI is intended to reduce infrastructure complexity and cost, whilst enhancing scalability, agility and operational efficiency. This consolidated infrastructure enables organizations to leverage the software layer by using low cost commodity hardware, while reducing concerns around vendor lock-in, to form a seamless software- defined IT infrastructure environment well suited to today’s IT challenges. Simple to use and manage, without specialists and more cost-effective than most traditional solutions, it’s easy to understand why more organisations are making the move from traditional architecture to Hyper-Converged Infrastructure. Submit the form to view the infograph to discover the benefits and whether this solution is right for you.
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     VMware
By: IBM UK&Ireland     Published Date: Nov 14, 2017
In Forrester’s 40-criteria evaluation of omnichannel order management (OMS) vendors, we identified the nine most significant software providers in the category — Aptos, IBM, Jagged Peak, Kibo, Manhattan Associates, NetSuite, Oracle, Radial, and SAP Hybris — and researched, analyzed, and scored each. This report details our findings about how well each vendor fulfills our criteria and where each stands in relation to one another to help eBusiness professionals select the right partner for their omnichannel order management needs.
Tags : omni channel, ibm, order management, forrester, partner, optimization
     IBM UK&Ireland
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