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By: Spredfast, Inc.     Published Date: Oct 22, 2014
During the busy holiday season, it takes exceptional marketing to stand out from the crowd. Make a statement with social integrations that place your customer at the heart of your campaign. It’s a timeless look. During the 2013 holiday season, luxury watch retailer Tourneau increased watch sales 57% by helping fans find the perfect gift with their omni-channel #TourneauKnows campaign. Just as in fashion, your brand should seek campaign inspiration further afield. Take a cue from tech sector giant, Cisco, who breathed new life into the banner ad by creating socially powered ad units. It was an arresting experience that aligned with readers of The Huffington Post, where the ads were displayed. If you are seeking new, innovative ways to capture your audience’s attention this holiday season—look no further—we’ve curated the top five social experiences for the holidays to inspire your efforts.
Tags : spredfast, holidays, social media, social experiences, creativity, instagram, daily deals, black friday
     Spredfast, Inc.
By: Kofax     Published Date: Oct 20, 2011
In this report, we look at the drivers for ECM investment, the adoption of collaborative technologies, use of outsourcing, user priorities, views of the future as regards cloud and open source, and spend intentions for the next 12 months.
Tags : kofax, business, finance, ecm, investment, report, technology
     Kofax
By: ZScaler     Published Date: Nov 21, 2011
Leveraging a combined view of billions of daily web transactions-spanning millions of enterprise users across over 140 countries - Zscaler ThreatLabZ delivers the State of the Web Q3 2011 Report.
Tags : blue coat, proxy sg, url filtering, web 2.0, cloud security, proxy av, xss, vpn
     ZScaler
By: LogMeIn     Published Date: Mar 01, 2012
Uncover the top eight reasons why you should upgrade your remote support. Don't let customer service fall by the wayside, upgrade to a state-of-the-art solution now!
Tags : remote support, customer support, technical support, technology, it support, customer satisfaction
     LogMeIn
By: Teradata     Published Date: Jun 12, 2013
In March of 2011, CFO Research Services conducted a survey among more than 200 senior finance executives primarily in the United States to explore how well companies' information systems are supporting finance executives' ongoing efforts to transform the finance function into a value-added partner to the business. Especially in the aftermath of a worldwide recession, do CFOs and their staffs have the information they need to deliver real business value throughout the organization? How well equipped are they to provide the kinds of critical and useful business analytics that can drive the company forward? Download this paper to learn the findings of our research.
Tags : financial analytics, teradata, it complexity
     Teradata
By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
Tags : liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
     LivePerson
By: Sitecore     Published Date: Feb 26, 2015
Discover the overall state of Web Content Management (WCM). This report echo’s other recent analyst publications, showing recognition of Sitecore’s leadership in the industry.
Tags : customer service, content management, vendors, digital experience, optimization, web page, hosting, business
     Sitecore
By: Red Hat     Published Date: Dec 15, 2015
If one technology has changed how companies have done business over the past decade, it’s server virtualization. Virtualization has allowed IT to “run faster and jump higher,” offering IT capabilities that are not available with physical servers. While server virtualization is continuing to advance, organizations are still not embracing virtualization whole-heartedly—perhaps not fully convinced that the benefits outweigh the challenges.
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     Red Hat
By: Red Hat     Published Date: Dec 15, 2015
A truly hybrid IT infrastructure should support any and all workload types, letting applications run optimally on their own natural footprints or environments, whether bare-metal servers, scale-up virtualization, Infrastructure-as-a-Service (IaaS), or Platform-as-a-Service (PaaS), from either private or public clouds. It should not be a singular environment that (unsuccessfully) attempts to handle all types of workloads, nor should it consist of separate IT infrastructures that cannot communicate with each other. The Red Hat® portfolio provides the open hybrid IT fabric required to seamlessly enable both traditional (stateful) and new, agile, cloud-native (stateless) workloads.
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     Red Hat
By: Red Hat     Published Date: Mar 11, 2016
Three customer success stories for Red Hat and OpenStack®: Financial services provider FICO, broadcast media company KBS, and Pennsylvania State University.
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     Red Hat
By: NetApp     Published Date: Sep 11, 2014
The NetApp EF550 all-flash array provides a robust platform for delivering exceptional performance to mission-critical applications. The EF550 flash array leverages the latest in solid-state disk technologies along with a strong heritage of handling diverse workloads and providing superior business value through the acceleration of latency-sensitive and high-I/O applications.
Tags : workload characterization, mission-critical applications, usable capacity, ssd rebuild times
     NetApp
By: NetApp     Published Date: Sep 22, 2014
NetApp Flash Pool is a storage cache option within the NetApp Virtual Storage Tier product family, available for NetApp FAS storage systems. A Flash Pool configures solid state drives (SSDs) and hard disk drives (HDDs) into a single storage pool, known as an “aggregate” in NetApp parlance, with the SSDs providing a fast response time cache for volumes that are provisioned on the Flash Pool aggregate. In this lab evaluation, NetApp commissioned Demartek to evaluate the effectiveness of Flash Pool with different types and numbers of hard disk drives using an online transaction processing (OLTP) database workload, and to evaluate the performance of Flash Pool in a clustered Data ONTAP environment during a cluster storage node failover scenario. In the report, you’ll dis cover how Demartek test engineers documented a 283% gain in IOPS and a reduction in latency by a factor of 66x after incorporating NetApp Flash Pool technology.
Tags : flash pool, fas storage systems, ssd, online transaction processing, cluster storage
     NetApp
By: Visier     Published Date: Jul 08, 2014
Read the results of the 2014 Workforce Analytics and Planning survey where over 300 U.S.-based employers answered questions about their current workforce analytics and planning practices, investments, and future plans. Download the full report and discover key trends, including how 91% of companies aspire to increase their workforce analytics maturity over the next 24 months.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: HP     Published Date: Feb 02, 2015
The Colonial Companies is one of the largest mortgage loan servicers in the United States. Facing rapid expansion, the company needed to update an aging infrastructure that was not enterprise-ready. HP and partner OnX provided an HP Converged Infrastructure comprising HP networking solutions, servers, and storage. Benefits include rock-solid uptime, enterprise-class scalability, and simplification of IT processes and maintenance.
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     HP
By: Equinix     Published Date: Oct 27, 2014
The businesses that thrive amid fluctuating technology demands are not only keeping a finger on the pulse of current trends, they have the infrastructure in place to handle whatever changes might come. And they’re doing so by treating their data centers as a strategic asset—a hub from which providers and performance can all stem. Are you ready for what’s next? According to analyst forecasts and IT executives, the five key trends affecting our state of technology are mobility, consumer technology, cloud services, hyperdigitization and globalization. In the following pages, you’ll learn how these bgtrends are affecting current networks, and why a strategic data center is key to not only surviving, but thriving, today and in the future.
Tags : data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity
     Equinix
By: DrFirst     Published Date: Mar 17, 2015
Assess the state of your hospital’s medication reconciliation process with these Top 5 Reasons Your Hospital is Ready to Graduate to Data-Driven Medication Reconciliation.
Tags : drfirst, medication reconciliation, data driven, medication errors, medication management, streamline reconciliation
     DrFirst
By: ServiceNow     Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity levels in incident and change management operations • Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
Tags : cloud-based, allstate, servicenow, management solutions
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
The Internet has created radical changes in our personal lives. We now live in a “consumerized” online world where we shop for products and services with a few taps on a smartphone. Social media gives us a global forum where anyone can speak their mind. We see news as it unfolds, watch videos on YouTube, stream music from Spotify, and make friends on Facebook. We expect the web to be automated, on demand, and always on – delivering instant gratification no matter where we are.
Tags : consumerized, spotify, facebook, smartphone, purchase orders
     ServiceNow
By: ServiceNow     Published Date: Jul 09, 2015
Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
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     ServiceNow
By: ServiceNow     Published Date: Jul 09, 2015
ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs. There’s an exponential impact on an organization’s top and bottom lines as employees have less time to do their jobs and it takes more people to complete the job. Learn about how your organization can overcome the obsessive use of email and spreadsheets to get real work done.
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     ServiceNow
By: SAP     Published Date: Jul 18, 2016
As your business transitions to a digital enterprise, you can start to give your employees, partners, and customers immediate, data-driven, and even predictive insight into what’s going on – in a way that’s relevant for them. Strategic use of on premise and cloud-based analytics accelerates this process. Read the solution brief to see how SAP is continuing to invest in on premise solutions as part of their effort to reimagine analytics.
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     SAP
By: SAP     Published Date: Jul 18, 2016
To determine the status of Analytics and Business Intelligence in the Cloud, Enterprise Management Associates (EMA) embarked on an end-user research study to look at the current state of cloud-based analytics. Read the white paper to discover panelists’ insights on cloud-based analytics, business intelligence strategies, and implementation practices.
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     SAP
By: SAP     Published Date: Jul 18, 2016
State and local governments have always had to recruit, train and retain the next generation of skilled employees. But today, successful talent acquisition and management are more crucial than ever. Read the issue brief to learn how the cloud can deliver modern recruiting and talent management solutions.
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     SAP
By: SAP     Published Date: Jul 18, 2016
After Minnesota rolled out a cloud-based set of productivity tools that included instant messaging and video, growth among state agency users quadrupled and the number of cross-agency messages and videos increased by nearly 350,000 in just 2 years. There is a large-scale shift underway across the country where hardware infrastructure, platforms and software are being unbundled and moved out of government’s traditional area of operation. Download the thought leadership paper to learn more about what this shift entails, the benefits it will bring and how CIOs can prepare for its impact.
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     SAP
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