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By: Silver Peak     Published Date: Dec 31, 9999
Offsite data replication is key to ensuring ongoing business operations, but it can be complex and costly, especially when performed over long distances. Join this discussion to discover how you can apply fast, cost effective and reliable remote replication that can: • Meet Recovery Point Objectives (RPO) by reducing remote replication times by up to 20X • Reduce bandwidth costs and extend replication distances • Lower storage costs while increasing storage flexibility • Leverage emerging cloud and virtualization technologies for better offsite disaster recovery Hear from the experts and users at Dell Compellent, Silver Peak and AlaskaUSA discuss essential data replication strategies and technologies.
Tags : offsite data, remote replication, reliable, storage flexibility, cloud, virtualization, technology, offsite disaster recovery
     Silver Peak
By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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     Genesys
By: Genesys     Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades. It’s time to move forward. Read this ebook to learn: Steps to mitigate risk by minimizing your reliance on aging technology Proven and successful deployment options and migration strategies How to migrate at your own pace Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
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     Genesys
By: Red Hat     Published Date: Jun 19, 2019
Agile integration — combining integration technologies, Agile delivery techniques, and cloud-native platforms to improve speed and security of software delivery — is a critical foundation for successful digital transformation. The pace of digital innovation and disruption continues to accelerate, driving the need for faster change to business models, processes, and applications. Firms that can quickly reconfigure and reconnect old and new applications have the advantage, and those with slow integration processes are at serious risk of losing customers. An Agile combination of integration and custom development is needed to meet the customer’s expectations and avoid losing market share to competitors that do put the customer first.1 For this study, we assessed the differences between successful and less successful Agile integration and app delivery strategies, why some firms can change their business faster, and what makes one integration strategy better than another. In March 2018, Re
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     Red Hat
By: MuleSoft     Published Date: Jun 18, 2019
Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. To deliver a reliable and unified experience more quickly, companies must adopt a new approach that involves an omnichannel architecture. Across industries from healthcare to banking to retail, MuleSoft is powering omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue. Watch this webinar, including a demo, to learn how to: Take an API-led approach to omnichannel that enables companies to deliver a unified experience 5x faster Leverage Anypoint Exchange to enable consistency by design through the reuse of integration assets across channels, translating to a consistent experience for your customers Prepare for the future (and future channels) with support for different deployment models with a single, unified platform Presented by: John Withers, Produ
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     MuleSoft
By: MuleSoft     Published Date: Jun 18, 2019
Digital transformation is something that everybody wants to achieve, but not everyone can define. In this webinar, Accenture managing director Davinder Gautam and MuleSoft founder Ross Mason will discuss the problems CIOs are facing in planning and executing their digital transformation strategies as well as solutions to closing the IT delivery gap and achieving their goals. Attendees will learn: What are the obstacles getting in the way of achieving digital transformation? Strategies to end the misalignment of business and IT on digital initiatives A roadmap to closing the IT delivery gap Presented by: Davinder Gautam, Managing Director, Accenture Ross Mason, Founder and VP Product Strategy, MuleSoft
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     MuleSoft
By: ExpertVoice     Published Date: Jun 17, 2019
I’m not sure if you’ve heard, but people keep talking about how we’re in the midst of a retail apocalypse. It’s this thing where lots of brick-and-mortar locations close down, and even entire companies go out of business. There’s quite a bit of blame to go around: The Great Recession, and Amazon, and private equity, and shifting consumer spending behaviors. In spite of the doomsday headlines, some brands continue to succeed, and a lot of those brands seem to be focusing on one thing: the customer experience. A good retail experience for a customer can be as complicated as incorporating innovative technology like 3D printing to create a clothing item on-demand, or as simple as focusing on the store employees. Unfortunately, a lot of brands and retailers overlook the latter. In fact, according to this recent panel surveying retail employees, only 35% of retail employees feel as though training is effective. That’s a scary number for both retailers and brands, because without a well train
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     ExpertVoice
By: Workday     Published Date: Jun 14, 2019
Upgrading your ERP system can be vital to your organisation's survival in this era of disruption. This Gartner report offers actionable advice for IT leaders looking to keep pace with innovation, such as defining your ERP strategy goals and incorporating AI that can drive business value. Read now.
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday UK     Published Date: Jun 14, 2019
Upgrading your ERP system can be vital to your organisation's survival in this era of disruption. This Gartner report offers actionable advice for IT leaders looking to keep pace with innovation, such as defining your ERP strategy goals and incorporating AI that can drive business value. Read now.
Tags : workday, workforce technology, digital strategy
     Workday UK
By: PwC     Published Date: Jun 13, 2019
A CEO scans the competitive landscape, and decides it’s time to implement new strategies or to examine internal factors that are limiting growth. With buy-in from senior leadership, the company makes a significant investment in a months-long process designed to yield actionable insights. A few areas may be singled out for a deep-dive examination of how work is performed and where pain points exist. After interviewing employees at various levels, creating detailed documentation, and making recommendations, the company is ready to pilot changes, measure results, and roll out strategies to larger groups of stakeholders.
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     PwC
By: Emarsys - APAC     Published Date: Jun 12, 2019
Omnichannel isn’t just another buzzword you can ignore. In fact, today’s most successful marketing strategies all take an omnichannel track that puts customers at the center of a diverse network of interactions and engagements. In this white paper, you’ll learn: • How email can serve as the foundation of your omnichannel strategy • How Artificial intelligence marketing (AIM) can make it possible to not only achieve true 1:1 personalization, but also scale it • How to apply a step-by-step roadmap to your brand’s pursuit of omnichannel excellence
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     Emarsys - APAC
By: KPMG     Published Date: Jun 10, 2019
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies. Read this briefing to find out: • the key disruptors shaping the future of procurement • how to develop an agenda to deal with disruption • seven key areas of difference between current and future procurement models • essential questions to inform your strategic thinking.
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     KPMG
By: KPMG     Published Date: Jun 10, 2019
Develop practical strategies for success and manage the risks associated with supply chain transformation. Read this insight to find out about: • the digital solutions companies are using to reshape their supply chains • the benefits they realise as a result • how to identify opportunities for optimisation in your own supply chain • which practical strategies to deploy for successful digital transformation.
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     KPMG
By: Forcepoint     Published Date: Jun 06, 2019
Financial institutions are facing increasing network security challenges as their organizations become more distributed, applications move to the cloud, and threats rapidly evolve. But legacy solutions are fragmented, labor intensive, and inconsistent. You need a better way. Forcepoint Next Generation Firewall (NGFW) leads the industry with #1 security, manageability, and availability. Download our whitepaper to learn about: Senior IT executives’ perspectives on the current network security landscape Forcepoint NGFW’s centrally managed solution combining enterprise-grade SD-WAN and network security Success stories from companies like Sword Apak, Avency, and Carglass
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     Forcepoint
By: KPMG     Published Date: Jun 06, 2019
Traditional IT finance funding processes can no longer keep pace with fast-changing customer demands. Discover a more dynamic approach to funding technology and innovation – one that enables investing almost anytime and anywhere. Read this briefing to find out: • why funding must be uncoupled from the annual budgeting process • how the decentralisation of IT is shaping investment strategies • what a new approach to evaluating success should look like • how Technology Business Management can help.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Traditional strategies for driving sales are no longer enough. Brands that only connect with customers on a transactional basis are losing out to more innovative brands that create a richer experience for customers. Read this story to find out: • how we developed a digital strategy to restore growth to an iconic sporting brand • how data can drive a dynamic connection with customers and create new opportunities for growth • key principles for developing your own digital strategy.
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     KPMG
By: Ahead     Published Date: Jun 05, 2019
Digital Requires a New Level of Insight and Control Digital strategies have caused business executives to intensify their scrutiny of how technology affects bottom line performance. With a growing emphasis on differentiating the customer experience in highly competitive markets, these executives want to understand how their IT systems affect everything from brand perception to customer acquisition and loyalty. 3 | A Guide to Intelligent Operations Meanwhile, those same demanding business leaders lack appreciation and patience for the complexity of today’s digital technology environment. While applications and user experiences are simpler and more intuitive, the backend processing, application interdependencies, and underlying infrastructure are more complex than ever, even in light of the benefits of abstraction, virtualization, and cloud computing (see Figure 1.) While CIOs have long been expected to improve stability and uptime - and done a pretty good job of it - the stakes are much
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     Ahead
By: Shell     Published Date: Jun 04, 2019
Strategies for maximising wind-turbine operations to boost competitive edge
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     Shell
By: Oracle     Published Date: Jun 04, 2019
This survey report shows that while finance departments take responsibility for ensuring there are data-management strategies in place that include securing their organisation’s data, they struggle to manage the huge volumes of data and gain valuable insights from it. This affects both their confidence in the security of the data and their ability to manage it ethically. The number one priority of finance leaders is to enforce technologies that enable insights instantly, any place, anytime, to enable better forecasting. Read report
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     Oracle
By: Oracle     Published Date: Jun 04, 2019
Finance leaders believe data management is a burden on businesses. Yet less than half of organisations have a data management strategy in place. But data management strategies positively impact security across all lines of business. Poor data management practices inevitably lead to poor outcomes, with bad decisions based on bad data. Data must also be protected, with weak practices leading to cyber breaches. And the reputational damage to an organisation’s brand cannot be underestimated. However, when managed well, data offers a competitive advantage. In the past, data was typically informed historical reporting, with internal needs and compliance taking priority. There is a new data paradigm. Data is the new currency in the digital age.
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     Oracle
By: AWS     Published Date: Jun 03, 2019
cBackground Fulfilling the security and compliance obligations within the AWS Shared Responsibility Model is critical as organizations shift more of their infrastructure to the cloud. Most infrastructure and application monitoring solutions haven’t caught up to meet these new requirements, forcing IT and security teams to resort to traditional monitoring strategies that don’t allow for innovation and growth. Join us for this webinar to learn how Splunk and AWS give you end-to-end visibility across your applications and help quickly detect potential security threats. Find out how Experian leveraged Splunk Cloud to deliver log data in near real-time to their operations teams for analysis and monitoring, roll out new features/updates faster, create reusable features to deploy in multiple customer environments to scale with their business, and ensure adherence to security and compliance standards.
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     AWS
By: Schneider Electric     Published Date: May 31, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: 1. Overcome the worldwide shortage of experienced data center professionals 2. Understand how out-tasking data center operations can benefit you & your clients 3. Identify key characteristics of a strong data center operations partner
Tags : data center, business growth, schneider electric
     Schneider Electric
By: HSBC     Published Date: May 31, 2019
International expansion is a dream for many organizations. It’s often the key to unlocking opportunities and tapping into new markets. If you’re planning to expand across borders, it’s essential to have a thorough understanding of the rules and regulations in the respective geographies you’re seeking to settle into. The reality is, this knowledge is critical to your success. And while you may feel secure in your knowledge of domestic rules and regulations, the rules outside of the US can be entirely different. From the ingredients in your products to CO2 emissions to employment practices and beyond, you can expect to see rules and regulatory differences everywhere. It’s never safe to assume that procedures and practices will be similar to the ones you’re used to. Navigating new rules can be extremely complex, with nuances and ambiguities that are often difficult to foresee without proper strategic advisory. Fortunately, there are ways you can overcome these challenges. In this eBook, y
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     HSBC
By: Automation Anywhere APAC     Published Date: May 30, 2019
In this InfoBrief, we discuss the broad impact of digitization and how organizations are utilizing RPA technologies for driving business outcomes. We also share use cases and examples from different sectors, as well as key factors that organizations need to consider when selecting a partner for RPA deployment. Since RPA is the latest buzzword, there is a lot of noise around this topic and we aim to filter the noise and provide key insights, as well as offer essential guidance for successful RPA strategies.
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     Automation Anywhere APAC
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