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By: IBM     Published Date: Oct 14, 2009
Discover the unique support for data warehousing and business intelligence offered by the IBM DB2 portfolio. This white paper shows how an IBM System z server, integrated with the IBM DB2 family of solutions, can help you meet requirements for data warehousing and business intelligence.
Tags : data warehousing, ibm, business intelligence, total cost of ownership, tco, integrated facility for linux, eal5, workload consolidation
     IBM
By: SAP     Published Date: Jul 17, 2012
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company's IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions.
Tags : infrastructure, functionality, data management, technology, solutions, white paper
     SAP
By: CDW     Published Date: Apr 04, 2016
IT infrastructure is no longer just supporting the business; it is the business enabler. Infrastructure must support constant business demands for new applications and services with limited budgets and resources. Yet there is limited time to constantly evaluate and integrate hardware, software and networking solutions to meet continuously evolving requirements. Create an automated, dynamic infrastructure that adapts to your business demands with the VCE VxRail™ Appliance.
Tags : infrastructure management, business management, best practices, application performance
     CDW
By: CDW     Published Date: Aug 04, 2016
See how we can help you build a data center solution that supports today’s demands and positions your organization for success. Your current data center could be holding you back more than you realize. In today’s fast-paced world, some of your most critical operations revolve around technology. And for those systems to work, you need an infrastructure that’s ready to support your changing workloads and organizational needs. At CDW, we bring you the solutions and the support you need to further your goals. We can assess your environment, design the best approach, deploy your solution and manage it throughout its lifecycle. Because with a flexible, resilient and efficient data center, you can support flexibility, resiliency and efficiency throughout your organization.
Tags : technology, best practices, productivity, data, competitive advantage
     CDW
By: Polycom     Published Date: Apr 30, 2013
Video conferencing is an increasingly important technology to improve employee and partner collaboration, especially for increasingly virtual organizations supporting rising numbers of mobile and home workers. But many companies still struggle to justify their investments in video conferencing, and not to understand potential cost differences among competing solutions - not just hardware and software expenses, but also investments required for bandwidth and operational support. Comparing various video conferencing solutions requires examining deployment models, licensing arrangements, network, hardware, and operational costs for leading video conferencing solution vendors in a variety of scenarios, using real-world data gathered from actual buyers of video conferencing products and services. The result: Significant differences in costs across all areas, especially for varying deployment models.
Tags : total cost, video, video conferencing, collaboration
     Polycom
By: NetApp     Published Date: Sep 19, 2013
Download this solutions guide to get a technical overview on building Hadoop on NetApp E-series storage and learn how it will effectively help deliver big analytics with pre-engineered, compatible, and supported solutions ultimately reducing the cost, schedule, and risk of do-it-yourself systems.
Tags : netapp, open solution, hadoop, solutions guide, e-series storage, big analytics, big data
     NetApp
By: CDW-Trend Micro     Published Date: Jul 17, 2015
Rush University Medical Center (Rush) is a not-for-profit healthcare, education, and research enterprise with a 664-bed academic medical center that includes hospital facilities for adults and children. Rush offers residency and fellowship programs in medical and surgical specialties to more than 2,000 students. With a large and experienced IT team, Rush manages three data centers across its campuses. The organization currently supports approximately 1,600 virtual desktops and 600 virtual servers, along with 10,000 physical desktops. The Rush IT team is tasked with supporting users on all devices, including smartphones and tablets. Watch the video to see how Rush protects the entire organization and protects against advanced threats with Trend Micro solutions, including Deep Discovery. Webinar Brought To You By CDW-Trend Micro
Tags : security threats, trend micro, security solutions, mobile devices, network, security
     CDW-Trend Micro
By: CDW - EMC     Published Date: Apr 07, 2016
IT infrastructure is no longer just supporting the business; it is the business enabler. Infrastructure must support constant business demands for new applications and services with limited budgets and resources. Yet there is limited time to constantly evaluate and integrate hardware, software and networking solutions to meet continuously evolving requirements. Create an automated, dynamic infrastructure that adapts to your business demands with the VCE VxRail™ Appliance.
Tags : infrastructure management, business management, best practices, application performance
     CDW - EMC
By: IBM     Published Date: May 16, 2011
If you're researching storage solutions for a small or medium enterprise (SME) you need to look at features, cost, reliability, service and support. Read why IBM's breadth of offerings, ability to offer integrated solutions and commitment to support heterogeneous storage management offer a clear advantage over EMC for SME storage solutions. Download this free IBM white paper today!
Tags : emc, ibm, it infrastructure, networking, storage purchases
     IBM
By: IBM     Published Date: Jul 09, 2009
This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices supported by IBM solutions. Learn more today!
Tags : ibm, telelogic, doors, product development, engineering, automotive, rational, oem
     IBM
By: WebEx     Published Date: Dec 14, 2007
With the growing array of hardware, software, and systems necessary to support businesses, today more than ever, software-as-a-service or on-demand solutions offer feature-rich, real-time functionality without the burden associated with deploying, managing and supporting an in-house approach.  See if it’s right for you.
Tags : service management, saas, software as a service, customer service, smb, small business, soho, midsize
     WebEx
By: WebEx     Published Date: Apr 02, 2009
This white paper presents a simple two-step process to kicking the NetMeeting habit: 1. Admitting there is a problem by recognizing the symptoms. 2. Creating a recovery plan by finding new applications and implementing a new solution.
Tags : webex, web conferencing, netmeeting, firewalls, apis, asp, live meeting, itu-t t.120 data conferencing
     WebEx
By: Kaseya     Published Date: Aug 25, 2014
Although providing significant business benefits, recent technological advances in mobility, cloud computing and big data have also dramatically complicated the task of managing IT resources. Mitigating the challenges associated with these technologies allows IT organizations to satisfy existing SLAs and leverage technology to support innovative new services which are designed to improve productivity, collaboration and customer satisfaction. Download now to learn about Kaseya's solutions!
Tags : kaseya, hybrid it, business, big data, cloud, slas, technology
     Kaseya
By: MobileForce Software     Published Date: Nov 19, 2014
GigaOm is seeing a new breed of services that promise to accelerate the mobilization of existing enterprise applications and business processes. Early mobile-application development solutions (MADP) were resource-intensive, requiring custom client code for each supported platform, as well as an on-premise middleware layer to connect mobile clients to enterprise backend systems. In this new model, code-free, configuration solutions - aimed at business analysts and lines of business- are revolutionizing the landscape, consolidating tools and services to simplify cross-platform enablement, and reducing time to deploy and cost tremendously. This report describes mobile-application configuration (MAC) tools, articulates their business value and suggests conditions under which they may be a good choice for an organization.
Tags : mobilization, enterprise applications, business processes, development solution, resource-intensive, client code, platform, middleware
     MobileForce Software
By: SnowFlake     Published Date: Jul 08, 2016
Data today comes from diverse sources in diverse forms and needs to be analyzed by ever more users as quickly as possible. Those demands are stressing the limitations of traditional data warehouses and data platforms. Snowflake has reinvented the data warehouse, making it possible to bring all your business data together in a single system that can support all your users and workloads. Built from the cloud up as a software service, Snowflake eliminates the cost, complexity, and inflexibility of existing solutions while allowing you to use the tools and skills you already have.
Tags : snowflake, data, technology, best practices, solutions, cloud support, storage
     SnowFlake
By: SAP     Published Date: Mar 25, 2011
Forrester evaluated the customer service and support capabilities of 19 leading CRM suite solutions against 196 criteria. SAP ranks as a leader due to having "the most complete customer service solutions.
Tags : customer service solutions, crm suites customer service solutions, crm suites
     SAP
By: Unitrends     Published Date: Aug 18, 2015
When it comes to data protection, what matters most? You want the freedom to choose the types of data, applications, and computing platforms you protect. You want to seal off that data from security threats. You need space to house that data—the right space now with room to grow. You want to support older solutions as you evolve your technology environment to modern strategies, at a pace that suits your business. And you need the ability to reach out for that data at a moment’s notice without overstressing your network. In short, you need it all.
Tags : unitrends, backups, backup software consolidated backup, backup software enterprise, program backup software, network appliance backup, continuous backup software, backup software server
     Unitrends
By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
Tags : bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
     Bold Software
By: IBM     Published Date: Jan 06, 2015
The essential bridge between an organization and its customers is the workforce. The ability to engage, develop, recognize and support employees will be critical in the decisive battle for customer loyalty. It is employees who represent the organization's brand in the market, who interact with customers on a daily basis, who analyze changes in customer preferences and who develop and maintain the technologies that help connect the physical and digital worlds. And, therefore, a motivated and properly prepared workforce will be indispensable for success in the customer-activated world.
Tags : customer loyalty, employee support, workforce challenges, hr solutions
     IBM
By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil
     Bomgar
By: WebEx Communications     Published Date: Dec 14, 2007
As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
Tags : remote access, remote support, customer service, help desk, productivity, customer satisfaction, webex
     WebEx Communications
By: BlackBerry     Published Date: Nov 08, 2008
This paper is the first in a four-part series examines the ways that wireless technology and mobile communications can enhance the efficiency and quality of institutional healthcare, improving the processes through which doctors, nurses, specialists and support staff members deliver medical treatment. Part One offers an overview of the current healthcare situation and suggests ways in which wireless technology solutions address healthcare challenges.
Tags : blackberry, healthcare, voip, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers
     BlackBerry
By: Eaton     Published Date: Jan 26, 2016
This white paper explains why many data centers are ill-equipped to support today’s most important new technologies; discusses why packaged power and cooling solutions can be a flawed way to upgrade existing facilities; and describes the core components of a data center upgrade strategy capable of enhancing efficiency and power density more completely and cost-effectively.
Tags : eaton, modern data centers, data center solutions, virtualization, big data, converged infrastructures
     Eaton
By: IBM     Published Date: Nov 12, 2013
Listen as John Allessio, Worldwide VP, Services, Support & Client Services, Industry Solutions discusses why clients choose IBM SmartCloud Solutions.
Tags : software as a service, saas, saas solutions, business process innovation, analytics, business process as a service
     IBM
By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
Tags : 
     Cisco
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