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By: Tideway Systems     Published Date: Dec 11, 2007
This report provided by Enterprise Management Associates (EMA) is developed around research that's focused on showing the many faces of the CMDB – as a central point for governance, asset, inventory, change and configuration control, and as a core system, in many cases for more effective service assurance. Designated for IT adopters and planners – read by executives, as well as, architects, and technical influencers.
Tags : cmdb, configuration management, change management, itil, service management, itsm, tideway systems, tideway
     Tideway Systems
By: Tideway Systems     Published Date: Mar 21, 2008
Cost transparency in relation to IT consumption isn't just about showing which applications, physical resources or even individual users increase company's costs (although that can be valuable information). The real goal is to drive efficiencies throughout the whole business. This white paper offers some practical guidance on where to start.
Tags : it cost, cost management, budget, budgeting, spending, tideway
     Tideway Systems
By: Tideway Systems     Published Date: Dec 11, 2007
A world class IT organization needs to be better than even the regulators require – and good IT governance doesn't have to tie the IT department up in red tape. Judicious application of IT best practices, frameworks and methodologies can help achieve this, based on an accurate picture of the IT environment, at which point regulatory compliance becomes a happy side effect. Find out how you can have an up-to-date true view of your infrastructure on a daily basis – not just at a point in time by reading this white paper.
Tags : compliance, regulation, regulations, regulator, regulators, governance, compliant, infrastructure
     Tideway Systems
By: Tideway Systems     Published Date: Dec 11, 2007
Many firms are embarking on ambitious data center optimization projects to significantly reduce cost in hardware, maintenance, licensing, rack space, cooling and power – only to realize they are lacking fundamental data about their environment. Learn how you can accelerate and de-risk your data center optimization initiatives.
Tags : infrastructure, network management, configuration management, cms, cmml, cmdb, datacenter, data center
     Tideway Systems
By: Tideway Systems     Published Date: Dec 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
Tags : service management, itil, change management, configuration management, knowledge management, service strategy, service design, tideway
     Tideway Systems
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