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By: eTouch     Published Date: Aug 04, 2009
The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.
Tags : roi, wiki, etouch, rss, plugins, word, email, blog
     eTouch
By: CA Technologies     Published Date: Aug 22, 2017
The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.
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     CA Technologies
By: Cisco     Published Date: Apr 19, 2016
Golin brings account teams, clients, and their best ideas together in one place with the Cisco Spark application.
Tags : cisco webex, global communications, golin, client experience, client servicing, best practices, teamwork, collaboration tools
     Cisco
By: Data Guard Systems     Published Date: Aug 21, 2009
Making the sale just doesn't do it anymore for success in the cellular retail business. Constantly, retailers are forced to create new streams of revenue. This document addresses the key points and benefits that cellular retailers need to know about accepting bill payments using CellularManager's All-in-One Bill Pay Suite.
Tags : collaborative commerce, cellular retailer, business management, ebusiness, sales & marketing software, online bill pay, telecom, telecommunications
     Data Guard Systems
By: Riverbed     Published Date: Nov 02, 2016
When apps run efficiently, employees are more likely to use them. The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach hel
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     Riverbed
By: Riverbed     Published Date: Jan 25, 2018
"When apps run efficiently, employees are more likely to use them.” The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach helps you
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     Riverbed
By: Inovis     Published Date: Aug 06, 2007
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
Tags : supply chain management, scm, supply chain, supplier, vendor management, vendor selection, communication, collaboration
     Inovis
By: Progress Software BTA Telecommunications     Published Date: Oct 26, 2009
The Actional architecture enables end-to-end transaction monitoring and alerting as well as fast root cause analysis-with cost-effective scalability and high performance. This paper presents a detailed description of the unique technology that makes these and other key characteristics possible.
Tags : progress actional, actional architecture, soa operations, soa management, operational management, soa whitepaper
     Progress Software BTA Telecommunications
By: Progress Software BTA Financial     Published Date: Oct 26, 2009
Learn how-and how much-you can gain in benefits from using Actional Enterprise for managing the operations of your distributed, interconnected applications. This E-kit will help you understand in measurable terms-such as the costs, cost savings, and ROI-of deploying Actional. Simply register and you will receive the resources required to help you build and communicate a business case.
Tags : roi, ekit, actional enterprise, interconnected application, cost savings, progress software
     Progress Software BTA Financial
By: Progress Software BTA Telecommunications     Published Date: Oct 26, 2009
Learn how-and how much-you can gain in benefits from using Actional Enterprise for managing the operations of your distributed, interconnected applications. This E-kit will help you understand in measurable terms-such as the costs, cost savings, and ROI-of deploying Actional. Simply register and you will receive the resources required to help you build and communicate a business case.
Tags : roi, ekit, actional enterprise, interconnected application, cost savings, progress software
     Progress Software BTA Telecommunications
By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
Tags : ibm, active management, customer experience, proactive customer care, csp, communications service providers, telecom, crm & customer care
     IBM
By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Tags : ibm, telecom, customer experience, proactive customer care, csp, communication service providers, customer experience/engagement
     IBM
By: Quocirca     Published Date: Sep 13, 2007
File servers continue to proliferate, and email has moved from a basic tool for exchanging documents to an inherent part of an organization’s communication and collaboration portfolio. With such ad-hoc information sources now being a mission critical function, the need for data management and archival is becoming critical.
Tags : information management, servers, storage, quocirca
     Quocirca
By: McAfee     Published Date: Apr 25, 2014
McAfee® Threat Intelligence Exchange and the McAfee Security Connected Platform can help integrate workflows and data to overcome siloed operations and shift the security model to agile, intelligent threat prevention. This paper describes three use cases to illustrate the benefits.
Tags : advanced malware, security, suspicious files, dynamic sandboxing, static analytics, threat prevention, mcafee network security, mcafee web gateway
     McAfee
By: Cisco     Published Date: Feb 16, 2016
Since the 1990s, email has evolved from a tool used primarily by technical and research professionals to become the backbone of corporate communications. Each day, more than 100 billion corporate email messages are exchanged.1 Security has naturally become a top priority. But mass spam campaigns are no longer the only security concern.
Tags : cisco, email threat, data, data security, information security, security
     Cisco
By: Cisco     Published Date: Feb 16, 2016
From collaboration to communication to data access, the web is a mission-critical business tool. Enterprises rely on the web not only to innovate and compete but also to conduct business. But the web poses significant security risks that are easily encountered by users, yet not so easy to detect.
Tags : cisco, web threat, data security, information security, data access, security
     Cisco
By: Actiance, Inc.     Published Date: Jan 15, 2015
Healthcare providers are starting to realize that using electronic communication, collaboration, and social networks to keep in touch with each other and with patients can improve the quality of care they provide. However, it also exposes them to risk since the information they share on these networks has to be protected in order to meet specific regulatory guidelines, like those mandated by HIPAA. The prescription for success is to consider compliant use of these networks before and while they are being used and the technology that helps achieve that goal. Read this paper to gain an understanding of: What the regulatory landscape of the healthcare industry looks like What concerns you should be aware of from a legal perspective
Tags : electronic communications, hipaa requirements, social networks, compliance
     Actiance, Inc.
By: IBM MaaS360     Published Date: Feb 06, 2015
Download the Essential Capabilities for Secure Mobility for a high-level look at the over 300 guidelines in the DISA’s Mobile Device Management (MDM) Server Security Requirements Guide, and strategies to manage this ever expanding list.
Tags : nist, dod requirements, secure mobility, mdm, data communication, device authentication
     IBM MaaS360
By: IBM     Published Date: Apr 20, 2017
The National Institute for Standards and Technology (NIST) and the Defense Information Systems Agency (DISA) have taken leading roles in exploring requirements for Mobile Device Management (MDM) systems for government agencies. Mobile devices, particularly smartphones, are exceptionally vulnerable to security breaches. They are easily lost, are filled with unknown applications, communicate over untrusted networks, and are often purchased by users without regard to IT standards and security features.
Tags : mobile security, mobile device management, enterprise data, application security, information security, communication interception, business data, app security
     IBM
By: ADTRAN     Published Date: Jun 16, 2011
Small and medium enterprises are increasingly upgrading to a UC system, which can improve customer service, streamline product development and speed response to new opportunities. Learn the key steps of UC adoption.
Tags : adtran, telecomm, communication, uc adpotion, ivr application, response time, roi, infrastructure
     ADTRAN
By: Moxie     Published Date: Nov 01, 2017
Consumers are interacting on more devices and channels than ever. They expect to find what they need, fast and friction-less, no matter what — or they’ll find someplace else where they can. With customer self-service on the rise, the need to provide exceptional digital customer engagement has become a competitive differentiator. It’s not enough to chase the latest digital channels. It’s about improving the engagement to get customers what they need — before they have to ask for it.
Tags : customer engagement, digital channels, digital experience, communication channels, mobile experience
     Moxie
By: Vonage Business     Published Date: Aug 12, 2015
Telesphere‘s advanced cloud-powered features will simplify your business communications and boost your company’s collective productivity. By integrating these powerful features with your business’ existing solution, from Microsoft Outlook to your custom CRM solution, your team will save time and money with unified communications.
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     Vonage Business
By: McAfee     Published Date: Sep 15, 2014
Attacks today incorporate increasingly sophisticated methods of social engineering and client-side software manipulation to exfiltrate data without detection. Some attackers leverage so-called spearphishing to entice employees to give up access information and spread their attacks to other enterprise systems; others use password crackers against compromised applications in order to gain further access rights to the network. The attackers might also set up channels for command and control communications with the compromised systems, as in the case of the Zeus or SpyEye bot infections.
Tags : network protection, it security, firewall, hacker detection, security management
     McAfee
By: RelayHealth     Published Date: Mar 29, 2013
Pharmacies must look beyond automation of traditional processes, like prescriptions and communication toward two-way, interactive connectivity, giving the pharmacy the capability to both view and populate the patient’s community health record.
Tags : clinical integration, pharmacy integration, longitudinal patient record, medication adherence
     RelayHealth
By: Microsoft Visual Studio Team System     Published Date: Apr 29, 2009
Today’s economic climate presents challenges in achieving business differentiation.  Investing in innovation during an economic downturn may seem counterintuitive at first, but it can help companies pull ahead of the competition by displaying a show of strength in a climate of weakness.  The Microsoft® Application Platform can help organizations do more with less, enabling them to more quickly, efficiently, and cost-effectively deliver custom solutions that provide strong business value.
Tags : microsoft, vsts, microsoft vsts, affordable innovation, application platform, custom solutions, application life-cycle management, rich development platform
     Microsoft Visual Studio Team System
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