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By: Meltwater     Published Date: Apr 13, 2016
Chances are, you’ve already seen a lot of buzz around content marketing and its effectiveness as a marketing tactic. But what exactly is content marketing?
Tags : marketing, content marketing, best practices, business optimization, public relations, communications, emerging marketing, social media
     Meltwater
By: Sonus     Published Date: Jun 07, 2013
If you want to see the future of voice communications, look at your smartphone or tablet.
Tags : sonus, sip's, voice communications
     Sonus
By: Motorola Solutions     Published Date: Jul 02, 2018
By unlocking the power of Team Communications, school staff can quickly communicate with each other and first responders, using any device, with a catalog of robust apps to choose from.
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     Motorola Solutions
By: goTransverse     Published Date: Oct 15, 2015
Stratecast regularly examines the monetization processes and functions within the communications service provider (CSP) sector. This week’s SPIE looks at how other industries are now benefiting from monetization concepts first developed within telecom; and how taking advantage of the details within the monetization process itself enables innovation in surprising new ways. This report also assesses how one company—goTransverse—is enabling a variety of customers across various industries to change how they do business; applying monetization principles in somewhat unconventional ways.
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     goTransverse
By: Four Winds Interactive     Published Date: Jul 19, 2019
When it comes to workforce engagement, there’s no such thing as “enough” employee communications. You need an easy way to broadcast your key messages to increase engagement, foster collaboration, create culture and increase loyalty. You need something that’s built for the speed of today’s communication needs.
Tags : 
     Four Winds Interactive
By: Oracle     Published Date: May 05, 2015
This video illustrates how Oracle helps you use social comments to get ahead of service issues.
Tags : social media, customer service, customer experience, customer loyalty, avoid customer service issues, oracle, oracle social solutions, oracle solutions
     Oracle
By: Schneider Electric     Published Date: Oct 17, 2016
Questo documento vuole dimostrare, attraverso una serie di esempi, in che modo gli strumenti software di gestione dell'infrastruttura del Data Center possono semplificare i processi operativi, ridurre i costi e rendere più rapida la comunicazione delle informazioni.
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     Schneider Electric
By: SumTotal, a Skillsoft Company     Published Date: Aug 24, 2015
Read this report to learn how measurement takes a front seat in communicating the importance and pertinence of training to core business objectives.
Tags : analytics, emerging talent, employee engagement, retention, leadership, workforce initiatives, business strategy
     SumTotal, a Skillsoft Company
By: Frost and Sullivan     Published Date: Jun 24, 2013
Register for this webinar to learn how a flexible delivery model can boost productivity and customer service.
Tags : cloud communications, unified communications, customer service, customer care
     Frost and Sullivan
By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
Tags : contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center
     Interactive Intelligence
By: Windstream     Published Date: Apr 03, 2014
Misconceptions about unified communications (UC) may lead IT to dismiss it. Find out how UC can solve productivity woes for your mobile workforce.
Tags : windstream, convergence, mobility, unified communications, mobile enterprise
     Windstream
By: Spectrum Enterprise     Published Date: Mar 22, 2019
Mirazon improves service delivery and customer experience for cloud and virtualization services supported with fiber Internet. A scalable cost model provides the flexibility to serve clients large and small. Mirazon also provides faster response and problem resolution for off-site client backup and managed service solutions, and uses reliable, high-network quality Unified Communications applications to improve customer collaboration.
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     Spectrum Enterprise
By: Powered Inc.     Published Date: Mar 26, 2009
Read this report to learn how to harness the power of managed online communities to increase ROI and build relationships with your customers. Unlike other marketing programs, online communities allow businesses to engage with customers through a combination of expert content and online community interactions. Throughout the Customer Lifecycle - from Awareness to Advocacy – clients achieve measureable results with real-time data and insights.
Tags : powered, social marketing, roi, benchmarking, customer satisfaction, brand affinity, brand loyalty, customer lifecycle
     Powered Inc.
By: BlackBerry     Published Date: Dec 22, 2009
The Johnson & Johnson Family of Companies is comprised of the world's premier consumer health company, the world's largest medical devices and diagnostics company, the world's fourth-largest biologics company, and the world's seventh-largest pharmaceuticals company. With over 250 operating companies in 57 countries, Johnson & Johnson's Credo is to put the needs and well-being of the people they serve first.
Tags : blackberry, mobile applications, johnson, pharma, cio, pim, voip, smartphones
     BlackBerry
By: WebEx Communications     Published Date: Dec 14, 2007
In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper.
Tags : collaboration, collaborative, portals, collaborate, software, webex
     WebEx Communications
By: The FeedRoom     Published Date: Mar 31, 2009
Many companies still are experimenting with different ways to use Web video in order to squeeze more efficiency out of their on-going operations. New, creative applications of the technology are emerging every day, helping organizations to achieve high returns on investment from their spending on the technology.
Tags : feedroom, communications, web, video, online video, emerging markets, video enhancement, outbound marketing
     The FeedRoom
By: RenderX     Published Date: May 27, 2008
If you're producing transactional customer communications such as statements, invoices, policy notifications, or shipping documents, you probably already have some of the basic elements you need to start using TransPromo to take your marketing campaigns to the next level. TransPromo advertising in a PDF, PostScript and AFP electronic and print format can easily be injected into your application with RenderX.
Tags : transpromo, xml, xsl fo, pdf, postscript, afp, xep, direct advertising
     RenderX
By: Kinetic Data     Published Date: Oct 15, 2007
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
Tags : itsm, service management, service, service catalog, service catalogs, bsdm, delivery management, service level agreement
     Kinetic Data
By: CA Technologies     Published Date: Apr 06, 2017
CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate—across mobile, private and public cloud, distributed and mainframe environments.
Tags : security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
     CA Technologies
By: Sangoma     Published Date: Jan 30, 2013
The most cost-effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma’s Vega Enterprise SBC VM/Software provides full-featured protection and easy interconnection at the edge of enterprise networks.
Tags : sbc, vega sbc enterprise, vm/software, sangoma, session boarder control, ip communication
     Sangoma
By: Blue Jeans Network     Published Date: Jul 21, 2014
Over the past two decades, the conferencing and collaboration industry has introduced a series of enterprise communications offerings that address these challenges by enabling voice, video, and data collaboration at a distance – saving customers time and money, fostering team collaboration, and improving employee work-life balance. More recently, video conferencing and collaboration solutions have moved to the "cloud," giving customers cost effective, scalable, and more flexible purchasing options to meet their expanding communications needs. Download to learn more!
Tags : video collaboration, conferencing, data collaboration, video conferencing, flexible purchasing options, cloud
     Blue Jeans Network
By: Polycom     Published Date: Apr 30, 2013
Video collaboration expands the reach of education. Walls mean little; oceans even less. Barriers of time and of place are breaking down, allowing students to learn in much different and more profound ways than ever before. Not only is learning more flexible due to mobile video communication solutions, but it can be eye-opening and life-altering as students experience new worlds, new ideas and new possibilities. Truly, video collaboration is more than just a ”nice to have” technology in education. Today, it is essential to improving student achievement and preparing them as professionals in the global economy.
Tags : video collaboration, education, telepresence, video conferencing, classroom
     Polycom
By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
Tags : avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions
     Avaya
By: Polycom     Published Date: Sep 04, 2012
Video collaboration expands the reach of education and is essential to improving student achievement and preparing them for the global economy.
Tags : video collaboration, videoconferencing, education, mobile video communication
     Polycom
By: LifeSize, a division of Logitech     Published Date: Aug 03, 2011
Explore what the market is saying about Video Conferencing, considering the leading manufacturers and latest trends. This whitepaper focuses on the types of systems available in the Video Conferencing market and who the key competitors are. It will also provide observations based on recent straw polls taken from respective IT enterprise leaders.
Tags : video conference, video conferencing, videoconference, videoconferencing, hd video conferencing, high definition video, high definition videoconferencing, video communications
     LifeSize, a division of Logitech
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