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By: Quocirca     Published Date: Nov 13, 2007
Businesses across Europe are becoming increasingly reliant on web-enabled applications that are accessed over the public internet. One of the key drivers for this is to open up communications with external organizations that are fundamental to core business processes.
Tags : bpm, business process, web application, customer service, customer satisfaction, business management, order, order management
     Quocirca
By: Nuance Communications     Published Date: May 28, 2010
Register today to view to the webcast Proactive Notifications for Financial Services: Using Automated Customer Communications to Manage Risk and Retain Customers.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
     Nuance Communications
By: IBM     Published Date: Feb 03, 2010
Catch the latest analyst insights on what matters in the UC market - what is critical - the value of telephony integration - and the benefits of a sound call control strategy.
Tags : ibm ep, empowering people, telephony integration, unified communications, collaboration cost
     IBM
By: Motorola     Published Date: Feb 06, 2008
Webcor's industry is highly competitive. To maintain and build on its leadership position, the company's employees must be able to clearly communicate and quickly respond to a wide range of stakeholders, including customers, architects, contractors and manufacturers. This case study details how Good™ Mobile Messaging helped Webcor employees stay on top of things.
Tags : motorola, case study, motorola good
     Motorola
By: WebEx Communications     Published Date: Dec 14, 2007
The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
Tags : online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos
     WebEx Communications
By: PC Mall     Published Date: Jun 22, 2011
This PC Mall webinar discusses the benefits that Exchange 2010 can bring to businesses of all sizes and reviews the flexible hosting options available.
Tags : email, exchange, communications, microsoft, mobile communications, collaboration, outlook, pc mall
     PC Mall
By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
WebRTC, web real-time communications, is one of the hottest topics in the video communications industry, and for good reason. In a nutshell, WebRTC enables a user to connect over video without having to download a software client or plugin, and no username or password is required. Basically, all you need is a webcam, an Internet connection and the right browser (for example, the latest versions of Mozilla® or Chrome™), and you can connect over video with colleagues, partners, vendors and customers.
Tags : web browser, video conferencing, communication, web apps
     LifeSize, a division of Logitech
By: Symantec Corporation     Published Date: Oct 03, 2013
We often think of malware as being designed to sit beneath the radar, collecting data in stealth mode, for the purposes of fraud or corporate espionage. Increasingly however, we’re witnessing attacks on corporations designed to cause substantial economic losses via wholesale destruction. For example, the Shamoon malware that recently hit Saudi Arabia-based Aramco (the world’s largest oil company) and RasGas (a Qatar-based gas company) corrupted files on tens of thousands of workstations, overwriting the Master Boot Records. These malware attacks, which may well have targeted website vulnerabilities, resulted in destruction on an industrial scale. At Aramco, IT professionals were forced to replace 30,000 PCs and laptops. RasGas meanwhile, had to shut down all email communications, and the company’s website was forced offline.
Tags : symantec, security, threat, report, key findings, best practice, strategy, technology
     Symantec Corporation
By: Mitel     Published Date: Apr 07, 2017
Ein Leitfaden von Mitel Welche Systeme für Kommunikation und Zusammenarbeit Sie zurzeit auch einsetzen – wenn es Ihnen gelingt, diese Systeme in perfekten Einklang zu bringen, werden Sie mit ziemlicher Sicherheit von einem messbaren Beitrag zum wirtschaftlichen Endergebnis sowie einer deutlich umfassenderen und intuitiveren Benutzererfahrung profitieren. Genau diese Vorteile verspricht die Unified Communications (einheitliche Kommunikation): Kommunikationsmöglichkeiten werden optimiert, indem sie über eine einzige Plattform bereitgestellt werden.
Tags : 
     Mitel
By: Motorola Solutions     Published Date: Aug 14, 2019
We live in a data-driven world where businesses increasingly expect data to flood through their networks at optimum speeds to do their jobs better, smarter, and faster. Today, 75% of the workplace is said to be the millennial generation(1), and many believe that millennial workers are addicted to the “instant gratification” phenomenon. This is a generation that grew up with texting, instant messaging, social media, and more, all at their service to deliver conversations and information in an instant. As the speed of our data-driven world continues to increase, so are the expectations of workers whose jobs rely on instant data-driven communications.
Tags : 
     Motorola Solutions
By: XO Communications     Published Date: Jul 22, 2015
It’s time to think differently about business communications. There really is a better solution to your business technology challenges. Watch now and find out what the Etherverse can do for you.
Tags : 
     XO Communications
By: XO Communications     Published Date: Jul 27, 2015
In this video, you’ll see how the hosted PBX solution enabled WestStar Mortgage to: • Reduce total cost of ownership (TCO) • Switch from variable capital expenses (CAPEX) to predictable monthly operating expenses (OPEX) • Reallocate IT staff to focus on WestStar’s core business • Increase productivity across loan offices with the XO WorkTime BYOD solution • Quickly add new office locations and fuel growth
Tags : xo hosted pbx, productivity, scalability, total cost of ownership, variable capital expenses, tco, capex, predictable monthly operating expenses
     XO Communications
By: Godfrey     Published Date: Oct 24, 2008
 Recently, however, the explosive growth of online media has changed the PR game, creating a deeper, richer two-way communication between a marketer and its target audiences. Now, marketers can use social media strategies and tactics to engage their audiences directly. Those tactics include press release optimization, online media monitoring and reporting, social media press releases, RSS feeds, blogs, podcasts, webcasts and a host of other emerging technologies.
Tags : godfrey, b-to-b search, search, search engine optimization, seo, search engine marketing, sem, keywords
     Godfrey
By: Cisco Systems     Published Date: Oct 01, 2013
What do consumers want from Wi-Fi? Cisco® Internet Business Solutions Group asked 1,060 Canadians to shed light on mobile user demands, identify future trends, and define strategies for business success. Read results.
Tags : wi-fi, cisco internet business solutions, mobile, best practices, trends, business strategies, telecommunication
     Cisco Systems
By: BMC Software     Published Date: Jan 31, 2014
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
     BMC Software
By: BMC Software     Published Date: Aug 18, 2014
"“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change. strategy."
Tags : customer satisfaction, it support, communication, business users
     BMC Software
By: ten24 Web Solutions     Published Date: Mar 09, 2011
A white paper from ten24 Web Solutions focused on what it takes to build a website that serves as the central lead generation engine of an organization's marketing and communications efforts.
Tags : website development, website design, cms, content management system, b2b, web marketing, content marketing
     ten24 Web Solutions
By: RingCentral     Published Date: Dec 05, 2013
Whether you are starting a new business or expanding your existing business, you will need to choose a business phone system that meets your organisation’s requirements. This guide provides you with essential information and tools so you can understand your options, and make the decision that meets the needs - and ambitions - of your business.
Tags : phone system, business phone, business network, wireless phones, business communications, voip, phone lines, iphone
     RingCentral
By: Polycom     Published Date: Mar 13, 2015
Polycom uniquely brings together Microsoft Lync software, a strategic alliance with Crestron and its own industry-leading audio/visual technology for an intuitive and collaborative experience for every member of your team.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Gleanster Research     Published Date: Oct 22, 2013
This Deep Dive from Gleanster research will explore why some marketing technologies may not be the best solution for distributed marketers and how an merging class of technology called “local marketing automation” is enabling corporate marketing to oversee brand consistency and simultaneously give local marketers autonomy and control over communications to their local target audiences.
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     Gleanster Research
By: Jive Software     Published Date: Feb 19, 2013
Social Business represents a fundamental shift in how businesses communicate. Don’t be the last to adopt the biggest innovation in corporate communication since email.
Tags : social business software, social business, employee collaboration, employee productivity, brand loyalty, customer support, internet marketing, crm solutions/software
     Jive Software
By: FICO EMEA     Published Date: Aug 30, 2019
Fraud is a serious concern for the communications industry, with proceeds and services used by organised crime and terrorist networks. Whilst reliable statistics are difficult to come by, industry association Communications Fraud Control Association (CFCA) estimates the total global fraud loss at around $29bn annually. Of this, over $7bn is attributed to subscription fraud and account takeover. In an industry which is undergoing widespread digital transformation to streamline customer journeys and reduce operating costs through automation, preventing fraud is critical. Learn More
Tags : telecom subscription fraud, prevent fraud, fight fraud
     FICO EMEA
By: B Labs     Published Date: Sep 19, 2010
This white paper briefly overviews a functionality of enterprise-level IM systems and describes new features and tasks that can be important to corporate and business users.
Tags : chat, instant messaging, communication, server, messenger, messaging, collaboration
     B Labs
By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
Tags : voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure
     Black Box
By: PGi     Published Date: May 03, 2019
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization. GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
Tags : 
     PGi
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