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By: Success Factors     Published Date: Jul 10, 2014
Technology plays an integral role in enabling businesses to have access to insightful analytics. By providing metrics on core workforce facts, workforce financials, productivity and performance, talent development and succession and human capital risk, companies are able to identify those 10- 15 metrics most important to business goals. This will enable them to present the Board of Directors with a comprehensive and concise story of workforce capabilities. The best place, we suggest, is with expert, practical guidance. Download this informative resource.
Tags : success factors, workforce data, boardroom, metrics, workforce facts, workforce financials, hr metrics, tecnhology
     Success Factors
By: Cisco EMEA     Published Date: Mar 05, 2018
When thinking about how the workforce is evolving, you need to think about what really matters to employees and how you can integrate technology in the workplace for the digital nomads of today. Corporate real estate, IT, and HR executives need to do a lot to meet those needs and achieve their HR goals. Cisco has the expertise needed to deliver high-quality mobility and collaboration solutions. We make business-critical communications possible in real time, across multiple channels. Cisco Workforce Experience offers are complete, enterprise-class solutions designed to scale smoothly and make your vision of the digital workspace a reality.
Tags : workforce, corporate, real estate, executives, employees
     Cisco EMEA
By: BMC Software     Published Date: May 28, 2014
This paper, "Workload Automation – From Application Development to Digital Service Delivery," describes how a workload automation solution can eliminate the manual processes developers now use to define batch workflows and communicate them to schedulers.By extending the use of workload automation to developers, organizations can implement applications faster, slash costs, and increase service quality.
Tags : big data, hadoop
     BMC Software
By: Polycom     Published Date: Sep 07, 2016
"“Work” doesn’t have to be a place your employees go, it’s something they do, irrespective of time, location, and the devices used. Today, video-enabled devices allow people to work and communicate from virtually anywhere. In “Best Practices in Creating Collaborative Workspaces” on-demand webinar, we’ll show you how you can enable users to communicate in open spaces while focusing on greater productivity and stronger team cohesion and collaboration. Join Polycom leaders Amy Barzdukas and Chris Thorson as they share best practices on workplace collaboration and flexible work environments. "
Tags : best practices, business optimization, business management, application management, enterprise application, business intelligence, productivity
     Polycom
By: IBM Unica     Published Date: Feb 09, 2012
With the explosion of social networks, mobile devices, and micro sites, marketing executives are challenged to gain a truly integrated view of customer behavior across the range of established and emerging channels.
Tags : forbes, marketing, customer satisfaction, roi, cmo, marketing solutions, marketing budgets, online marketing
     IBM Unica
By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
Tags : cisco, lbs, it technology, wifi, analytics, wireless networks
     Cisco
By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn how XO MPLS IP-VPN helps Wine.com prevent traffic bottlenecks at order processing centers, especially during high-volume periods, so orders get processed and packages don't get lost.
Tags : xo mpls ip-vpn, traffic bottlenecks, order processing, vpn, security
     XO Communications
By: WebEx Communications     Published Date: Dec 14, 2007
As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
Tags : remote access, remote support, customer service, help desk, productivity, customer satisfaction, webex
     WebEx Communications
By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
Tags : health, global management service, cloud services, technology
     Virtela Communications, Inc.
By: SAS     Published Date: Dec 20, 2018
There’s no shortage of data scientist interview questions available online. You can find lists and lists of questions to ask data scientist recruits in an interview, but most of the questions focus on the technical and quantitative aspects of the job without considering the softer skills. Our list takes a different approach. If you’re hiring a data scientist, we recommend focusing on more than technical skills, and your interview questions should reflect that. Data scientists have a unique blend of skills; not only do they solve problems by squeezing information out of data, they also communicate results and persuade others to apply that information to their decisions. Remember that data scientists aren’t just ninja quantitative analysts, says Wayne Thompson, Chief Data Scientist at SAS. “You’re looking for more than technical skills. Logical reasoning agility, along with storyboarding skills are critical because these scientists must be able to solve problems iteratively in collabo
Tags : 
     SAS
By: eDataSource     Published Date: Jan 05, 2015
Download this white paper today and learn about the key features of Inbox Tracker 2.0 and how it uses real time data from your customers to tell you if they received your communication. This solution is not only more accurate than traditional seed based monitoring when it comes to inbox delivery, but a solution that allows you to react immediately to any fluctuation in your inbox delivery as it happens.
Tags : real-time inbox monitoring, email monitoring, real time data, delivery rates, email marketing, emerging marketing, marketing research
     eDataSource
By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
Tags : paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
     XpertHR
By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do! ? Understanding variations and similarities in laws across jurisdictions ? Understanding how local laws relate to federal and state laws ? Identifying implications related to temporary and contract staff ? Ensuring compliance with notification, documentation, acc
Tags : paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
     XpertHR
By: Spectrum Enterprise     Published Date: Oct 10, 2018
To thrive in today’s global business economy, you need voice systems that keep your clients connected and your employees productive. Spectrum Enterprise provides next generation communications solutions that deliver superior quality and cost advantages with modern collaboration features to keep your workforce and clients connected.
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     Spectrum Enterprise
By: Cornerstone OnDemand     Published Date: Jul 28, 2017
The modern recruiter has it far from easy. While the soft skills of recruiting are still relevant — good communication skills, outgoing personality, and keen intuition — the tech-driven world of work requires talent acquisition specialists to navigate a variety of tools, data analytics, and social media platforms. Recruiters can no longer just be great “people people”—they need to be great tech people, too.
Tags : recruitment, human resources, communication, data analytics, social media
     Cornerstone OnDemand
By: 8x8 Inc.     Published Date: Jun 22, 2017
Are you still using your legacy PBX? Reduce business risks when you move to the cloud. Read the whitepaper for more information.
Tags : pbx, private branch exchange, communications, cloud, telecommunications
     8x8 Inc.
By: 8x8 Inc.     Published Date: Feb 13, 2017
This free white paper Your PBX Is Killing Your Business: 5 Reasons Why You Should Ditch It for the Cloud explains 5 top reasons why businesses are leaving their PBXs behind and moving up to the cloud. Download the paper and learn: 5 measurable business benefits of moving communications to the cloud How to rapidly scale communications as your business adds new offices and countries Why mobility and BYOD are must-haves for modern business communications How cloud solutions deliver disaster recovery benefits that onsite PBXs simply can’t Extra Bonus: Two free checklists: Evaluating Cloud Communications Providers: 8 Questions to Ask 8 Signs Your Legacy PBX Is Putting Your Business at Risk Get all the facts when you download this free white paper!
Tags : cloud, pbx, communications, cloud solutions, byod
     8x8 Inc.
By: CompareBusinessProducts     Published Date: Feb 27, 2015
One sign that your phone system is getting obsolete is when your spare parts are available on order only, and it takes a week for the items to arrive. Our infographic unveils the other symptoms!
Tags : phone system, the cloud, byod, identity phone, integration, business tools, communication value, value pyramid
     CompareBusinessProducts
By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
Tags : avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
     Avaya
By: Zebra Technologies     Published Date: Jun 27, 2017
This eight-page overview highlights Zebra’s portfolio of solutions for the healthcare industry, including asset tracking, inventory management and access control. Harnessing the potential of cloud computing and the Internet of Things (IoT), and combining technologies such as barcoding, RFID and mobile computing, Zebra’s advanced healthcare technology solutions go beyond standard machine-to-machine communication to create a seamlessly integrated solution that facilitates best practices.
Tags : zebra technologies, healthcare, inventory management, cloud computing, mobile computing, internet of things
     Zebra Technologies
By: LogMeIn     Published Date: Feb 27, 2018
Customer engagement is seamless when agents focus exclusively on the customer and not the myriad of systems needed to access information. The simpler, the better. Our Zendesk integration simplifies the agent’s workflow by providing agents with the necessary information to effectively communicate with customers from Bold360’s easy-to-use interface. By connecting these systems together agents can find information quickly, update ticket statuses, and serve customers more effectively.
Tags : zendesk, integration, steamline, workflow, information
     LogMeIn
By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
Tags : cisco, idc, lbs, wireless, wifi, mobility, it solutions
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, zk research, wifi, multigigabit network
     Cisco
By: Zoom     Published Date: Mar 29, 2016
Trend Micro resolved the following issues by purchasing Zoom: • Overly complex or difficult communications platforms • Expensive hardware or software systems • Unreliable or poor service quality • Using too many different solutions • Difficulties connecting remote teams or sites • The need for a more efficient/effective way to reach customers and other external parties Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
Tags : zoom, trend micro, screen sharing, mobile meetings, group messaging, video webinar
     Zoom
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