RSS feed Get our RSS feed

News by Topic

unica

Results 251 - 275 of 2298Sort Results By: Published Date | Title | Company Name
By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
Tags : adobe, communications, business automation, business communications, operations, human resources, office compliance
     Adobe
By: Bronto     Published Date: Jan 03, 2013
Shar Music targeted personalized offers based on past order history, preferred product category and towards top customers. Using this targeted communication, response and conversion rates increased.
Tags : esp, email marketing, retail, automation, automated, marketing, digital marketing, software
     Bronto
By: Quocirca     Published Date: Mar 13, 2008
The Average Inc. could do quite a lot to improve the ways it uses technology in order to reduce risk, ensuring business continuity, and to cut unnecessary cost. If Average Inc. needs to improve its use and management of its ICT infrastructure, then that means most real companies do as well.
Tags : ict, quocirca, communications, infrastructure, business continuity
     Quocirca
By: Ayla Networks     Published Date: Aug 11, 2015
Innovative approaches for the Internet of Things on core building-block technologies in communications, IoT platforms and security. Gartner profiled five Cool Vendors that can help CIOs, IT leaders and decision makers to build IoT solutions.
Tags : 
     Ayla Networks
By: Godfrey     Published Date: Oct 02, 2008
Branding has always been about much more than logos and graphics. It comprises the total experience customers and prospects have with your company. By adding newer, richer choices, today’s new communications technologies – everything from blogs and podcasts to wikis and mobile – are changing the fundamental basis of business-to-business marketing. Almost daily. While some are saying that branding is no longer relevant in that increasingly fragmented media world, we believe branding actually is more important than ever. In fact, it’s critical to your success.
Tags : godfrey, b-to-b branding, business-to-business branding, b-to-b branding in web 2.0, b-to-b interactive media, brand guardians, brand ambassadors, media proliferation
     Godfrey
By: Silverpop Engage B2B     Published Date: Mar 24, 2009
B2B marketers, like their B2C colleagues, have diligently worked at perfecting the art of shaping customer and prospect perceptions. They have years of experience developing precisely targeted communications comprised of finely tuned content directed at the specific audiences they want to influence. Traditional brand marketing requires the engineering of messages that engender the right impressions about the company’s products in the marketplace. The traditional art of branding has grown and flourished for many years. But that’s all begun to change.
Tags : silverpop b2b, b2b, engagement marketing, engagement marketing, online customer engagement, crm, push marketing, pull marketing
     Silverpop Engage B2B
By: Adobe     Published Date: Oct 08, 2019
As the lines between business-to-business (B2B) and business-to-consumer (B2C) marketing continue to blur, the B2B marketing environment looks set to change, with companies seeing more demands placed on their operations to satisfy their audiences. To stay competitive, B2B marketers must expand their existing operating models to incorporate data-driven decision-making, relationship engagement, and digital technologies that enable individualized communications.
Tags : 
     Adobe
By: The Mx Group     Published Date: Jul 12, 2017
As the number of tactics available to marketers has multiplied, it has become harder and harder for many to determine where they should focus their resources. Digital marketing, in particular, is becoming increasingly sophisticated and offers opportunities for highly targeted and effective campaigns. But as B2B marketers are designing integrated programs, many overlook a tactic that has successfully generated leads and closed sales for decades: telemarketing. Strategically deploying telemarketing to enhance engagement, nurture prospects and improve your data can make the difference between revenue that goes to your bottom line and revenue that goes out the door. This kind of direct, one-to-one communication has a natural connection with the B2B world, a field built around relationships and tightly targeted audiences.
Tags : digital marketing, telemarketing, lead generation, sales, engagement
     The Mx Group
By: XO Communications     Published Date: Jul 17, 2014
Bank Administration Institute (BAI) is a financial services association that offers expertise in retail banking, payments and regulatory compliance.
Tags : bai, streamlines, data, backup, disaster, recovery, financial services, retail banking
     XO Communications
By: BlackBerry     Published Date: Oct 03, 2012
With a staff of more than 60,000 people dispersed across the United States, U.S. Bank turned to BlackBerry® Alliance member Tenet for a robust and intuitive program that would allow it to send crucial information in the event of an emergency.
Tags : blackberry, communications, mobile communications
     BlackBerry
By: SundaySky     Published Date: Mar 06, 2018
The world is mobile. People communicate with each other on their mobile phones, they stay on schedule with the help of their smartwatches, and, perhaps most importantly, they interact with brands via mobile apps. Therefore, it’s important for brands to focus on their mobile experiences. To investigate the preferences and behaviors of consumers when using mobile applications within the U.S., SundaySky conducted an online survey with 226 total respondents.
Tags : 
     SundaySky
By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
     Pega
By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
     Pega
By: The Jellyvision Lab     Published Date: Apr 13, 2010
Do you feel overwhelmed when communicating benefits to employees? Any increase in headaches? Nausea? Sudden rise in blood pressure? Well, those symptoms often point to a general condition known as: Benefit Bewilderment. There are a number of possible causes for this condition. Let's see which apply to you and discuss possible treatments so you can work that HR mojo on your many other responsibilities.
Tags : jellyvision, benefit management, benefits, employee management, enrollment
     The Jellyvision Lab
By: Jive Software     Published Date: Feb 24, 2014
This IDC study addresses the management challenges and subsequent best practice outcomes that can be achieved through the integration of existing enterprise social network tools with other networks or enterprise applications.
Tags : jive, idc, social business, social software, integration, enterprise social network, esn, unified communications
     Jive Software
By: SundaySky     Published Date: Mar 06, 2018
Personalization works. Brands know this. That’s why they use information like customer names, relevant content, and purchasing history to make consumers feel special. But is this enough for today’s empowered consumers? No—it still treats consumers as a small drop in a big bucket of generic marketing communications. It’s repetitive and stale. It’s simply not enough.
Tags : 
     SundaySky
By: Symantec     Published Date: Nov 30, 2015
Que vous soyez un particulier ou une entreprise, vous devez envisager la sécurité des communications en ligne de la même manière que la sécurité physique de votre domicile ou de vos locaux. Non seulement vous vous sentirez plus en sécurité, mais vous protégerez les personnes qui visitent votre domicile, vos locaux, ou votre site Web. Il est essentiel que vous compreniez bien les risques potentiels, puis que vous vous assuriez que vous êtes intégralement protégé contre ceux-ci. Dans le monde en évolution rapide des technologies informatiques, il n'est pas toujours facile de se tenir au courant des toutes dernières avancées. Pour cette raison, il peut être sage de s'associer à une société de solutions de sécurité Internet possédant une solide réputation.
Tags : 
     Symantec
By: Polycom     Published Date: Dec 02, 2014
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
Tags : bene, top quality, functionality, modern design, innovative technology, manufacture, sales
     Polycom
By: Polycom     Published Date: Mar 13, 2015
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Oracle     Published Date: Nov 01, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
     Oracle
By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
     Oracle
By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
     LogMeIn
By: Box     Published Date: Nov 12, 2014
Thanks to Box and Salesforce, a young luxury brand can go toe-to-toe with the major players. Learn how Bespoke Collection uses Box and Salesforce to professionalize the customer experience, reduce friction in the sales process, and boost communication across marketing and sales teams.
Tags : customer experience, sales process, communication, marketing and sales teams, salesforce, sales
     Box
By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
Tags : telecommunications, advanced analytics, telco, customer retention
     FICO EMEA
By: ShoreTel     Published Date: Oct 26, 2012
Today's IT investments require bottom-line, quantifiable truths and Unified communications (UC) is no exception. This whitepaper covers best practice tips on building a comprehensive business case for UC systems.
Tags : shoretel, unified communications, return on investment, uc solution, productivity, enterprise applications
     ShoreTel
Start   Previous    4 5 6 7 8 9 10 11 12 13 14 15 16 17 18    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics