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By: PitneyBowes     Published Date: Sep 21, 2010
Mailstream Consulting can help drive revenue growth and reduce costs by improving net response and generating process improvements that help eliminate waste.
Tags : pitneybowes, net response, pitney bowes management services, postage, mailing services, postal, other
     PitneyBowes
By: BlackBerry     Published Date: Oct 03, 2012
International Medical Corps uses BlackBerry® smartphones to aide in communications during disaster situations.
Tags : case study, communications, disasters, smartphones, mobile communications, blackberry
     BlackBerry
By: Comview     Published Date: Dec 10, 2014
Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.
Tags : comview, telecom management, telecom expense management, healthcare telecom, it budget, telecom budget
     Comview
By: STANLEY Healthcare     Published Date: Mar 24, 2015
In 2010, Children’s Hospitals and Clinics of Minnesota underwent a renovation at its Minneapolis facility. The goal was to transform the entire location into a place where patients and families – who previously received care in a shared-space environment – would enjoy private, family-centric rooms. Such a renovation would also transform the way staff worked together. Minnesota Children’s used the project as an opportunity to reevaluate its entire workflow and communications infrastructure. Read this case study to learn how Minnesota Children's Hospitals and Clinics of Minnesota implemented AeroScout® Real-Time Staff Visibility Solutions to achieve a quieter patient environment, enhanced safety, and improved workflow.
Tags : children's hospital, hospital, health care, staff visibility, patient environment, safety, workflow
     STANLEY Healthcare
By: Freshdesk Inc.     Published Date: Dec 26, 2011
How a leading player in the Airlines Communications Industry scaled up their customer support to meet an increasing product line and customer base.
Tags : customer service, help desk software
     Freshdesk Inc.
By: CDW     Published Date: Oct 10, 2013
CDW’s Mobile Expense Management solution enables organizations to view, integrate and manage mobile communications costs across the entire organization in order to make more informed strategic decisions.
Tags : mobility management, mobile expense management, total mobility, cdw, expense management, mobile expense, historical invoice audit, invoice process
     CDW
By: CDW     Published Date: Jul 30, 2013
New features are remaking and improving agent-customer interactions.
Tags : cdw, contact center, customer service, customer organization, unified communications
     CDW
By: CDW     Published Date: Jul 30, 2013
Social tools can motivate location-independent collaboration and help staff engage in anyone-to-anyone communications.
Tags : cdw, unified communication, social media, social tools, social media collaboration
     CDW
By: IBM     Published Date: May 29, 2015
Watch how Celcom, a Malaysian telco company, uses statistical analysis of customer behavior to deliver targeted promotions.
Tags : telecommunications market, analytics, customer loyalty, competitive telecommunications, webinars & web conferencing, data management/analytics
     IBM
By: Fitbit     Published Date: Nov 12, 2018
Guidebook: 4 Ways to Implement Your Best Activity Challenge Yet Leading companies know: employees who are physically active are healthier and more productive, and wellness programs can play an enormous role in driving physical activity and health in the workplace. In this guidebook, you’ll learn: - How to create an effective communications plan - The right way to incorporate incentives - Unique activity challenge ideas to get your team moving - And more
Tags : 
     Fitbit
By: Genesys     Published Date: Jan 24, 2013
This whitepaper discusses a deeper logic to multichannel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
Tags : customer service, collaboration, multi-channel communication, genesys, core beliefs, media-savvy customer
     Genesys
By: Siemens     Published Date: Jun 06, 2014
Using MobileMD technology from Siemens and Intel® data center technologies, the Charlotte Hungerford Hospital (CHH) and its CHHconnect partners are demonstrating meaningful use, coordinating care, and improving efficiency across their extended community.
Tags : siemens, hie, clinical workflows, care coordination, reduce costs, streamline communication, healthcare, mobilemd
     Siemens
By: XO Communications     Published Date: Jul 17, 2014
Multi-clouds enable cloud computing using best-of-breed technology so that IT clients can get what they need, when they need it, how they need it—without the need to go outside the network.
Tags : path, network, multi-cloud, best-of-breed, data centers
     XO Communications
By: LogMeIn     Published Date: Aug 27, 2013
While a lot of research has been done on the effectiveness and benefits of live chat, the customers voice is rarely heard. This report, written by Lauren Freemann from the e-tailing group, examines the customers' view on live chat and presents a deep insight into why consumers choose live chat. Findings include the key reasons for choosing live chat over other communication channels, best practices for deploying live chat successfully and key insights from the Annual Merchant Survey, a report that explores the merchants perspective of live chat implementations.
Tags : chat with chatters, consumers, retailers, chatting, logmein, customer support, e-tailing, merchants
     LogMeIn
By: Dell     Published Date: Feb 04, 2016
Older PCs are a risk due to a lack of robust hardware-based security, older processors, and outdated operating systems. This Cheat Sheet paper discusses the points you should consider when selecting notebooks and laptops for your mobile and remote workforce. Download this paper today to learn about how combining the right hardware upgrades with newer OS options and endpoint management software can provide the needed protection against today’s security risks.
Tags : hardware, tpm, it security, windows, telecommunication, byod
     Dell
By: NAVEX Global     Published Date: Jan 11, 2018
Il est essentiel de connaître les étapes permettant à votre entreprise d’être attentive à la corruption. Une entreprise dont les politiques, la formation et le risque posé par les tiers en matière de lutte contre la corruption sont cohérents permet à ses employés d’identifier, de signaler et finalement d’éradiquer la corruption. Nos spécialistes peuvent vous aider à faire face aux grands défis posés par la corruption et à mieux protéger votre entreprise. Contactez-nous pour planifier une consultation dès aujourd’hui à l'adresse suivante : info@navexglobal.com.
Tags : politiques, l'evaluation, risques, mesures, correctives, formation, communication, culture
     NAVEX Global
By: TDS Business     Published Date: Aug 13, 2015
Choose VoIP and build a smarter, faster communications network for your business.
Tags : business voip, business telecommunications, business internet phone
     TDS Business
By: Broadsoft     Published Date: Apr 04, 2017
Enabling greater flexibility and productivity without the need for large capital investment, the benefits of Cloud Communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
Tags : 
     Broadsoft
By: CA Technologies     Published Date: Jan 26, 2015
The ability to apply software to strategic advantage is the de? ning technology theme of this decade. This is not just an IT issue. It is a business imperative. Every business is in the software business. In some industries, the number of software jobs has doubled over the past ? ve years. JP Morgan Chase has more software developers than Google and more technologists than Microsoft. If you think your company isn’t in the software business, you’re wrong. Airlines, oil companies, telecommunications providers all are using applications to attract customers and gain a competitive advantage. With the ubiquitous adoption of mobile devices, a whole new platform for application and content delivery is evolving. With their colorful, interactive, intuitive user interfaces, always-on global connectivity, sensing capabilities such as GPS and device orientation and their ability to connect with users through personalized con? guration options, mobile is truly the de? ning platform of the applicat
Tags : enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement
     CA Technologies
By: Interactive Intelligence     Published Date: Oct 10, 2012
Read this survey's findings, and the rationale of IT leaders for choosing the cloud, in this CIO Market Pulse white paper sponsored by Interactive Intelligence.
Tags : caas, communications as a service, cloud communications, cloud applications, communication solutions
     Interactive Intelligence
By: Wheelhouse     Published Date: Aug 13, 2013
Changes in a number of areas are transforming business telephony. These changes have varying causes: advances in IP communication technology, the explosion of mobile communication, the growth of cloud-based services, and the proliferation of video conferencing, to name a few. The changes have affected small companies in big ways. In particular, they have given SMBs access to communication capabilities formerly reserved for large companies. But they also have growing potential to affect enterprises. Thus the failure to keep on top of them can leave even the biggest companies at risk of falling behind.
Tags : cio, playbook, telphony, video, ip technology
     Wheelhouse
By: BlackBerry     Published Date: Oct 03, 2012
This resource explores what you should look for in any mobile UCC solution. Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy.
Tags : ucc, collaboration, ucc strategy, mobile ucc solution, blackberry
     BlackBerry
By: Blackberry     Published Date: Oct 03, 2012
This resource explores what you should look for in any mobile UCC solution. Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy.
Tags : ucc, collaboration, ucc strategy, mobile ucc solution, blackberry
     Blackberry
By: Blackberry     Published Date: Jul 03, 2012
Today's digital landscape is diverse, and requires CIOs who can make the decisions to meet the challenges that come with it. How are you unifying the various modes and methods of communication taking place within your organization, while enabling pro
Tags : cio, blackberry, smartphones, mobile
     Blackberry
By: Vocalocity     Published Date: Aug 24, 2011
Vocalocity, a leader in hosted communications platforms, has partnered with Cisco to deliver an agile, cost-effective, technologically innovative phone solution.
Tags : vocalocityr⪚, cisco, hosted pbx, telephony, small businesses, cost savings opportunities, cloud-based communications platforms, functionality
     Vocalocity
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