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By: IBM APAC     Published Date: Sep 25, 2017
Industry convergence is collapsing the barriers between formerly distinct industries. According to “Redefining Connections: Insights from the Global C-suite Study – The CIO Perspective,” produced by the IBM Institute for Business Value, CIOs believe this is the biggest trend transforming the business arena.
Tags : organizational security, site security, communication security, application security, database security, software licensing, installation
     IBM APAC
By: Avaya     Published Date: Mar 22, 2019
Infusing communications into business processes is not a simple task, as legacy deployment models for unified communications and the contact center are far too rigid to offer the required agility for digital organizations. To achieve success in the digital era, businesses must evolve their communications to a cloud delivery model. Dive into this white paper from ZK Research to discover the best path forward on your cloud transformation journey.
Tags : 
     Avaya
By: Adobe_Edelman     Published Date: Jun 07, 2017
With the explosion of touch points and ways to communicate, the public today is more connected than ever before with the government. The transformation for your own agency can begin right now. We’ve created this roadmap for understanding what best practices exist and how we can surprise and delight your users with new digital services. You’ll also learn new strategies to help put your agency on the path to digital transformation, as well as practical tips for getting the job done.
Tags : adobe, customer experience, mobile-friendly service, digital growth, public sector
     Adobe_Edelman
By: Cisco     Published Date: Apr 20, 2016
Note: Part two of Karen Walker’s blog series continues her insights about Digital Transformation and spotlights how Cisco’s Marketing and Communications team is using technology to transform their function. Excerpt: Today’s marketers are delivering more and more content digitally, but to be effective that digital content can’t just be generic reference material. Rather, effective content must be relevant, timely, and personalized. And its goal should be to create a dialogue with the customer. This is no easy task. It requires investing in marketing technologies that help deliver personalized content with speed and agility. For modern marketers, technology opens the door to new revenue pipelines. Digital platforms and applications combined with data and analytics augment our go-to-market model.
Tags : cisco, digital, marketing, technology, mobile, marketing strategy, emerging marketing, internet marketing
     Cisco
By: Avaya     Published Date: Jul 18, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Because business communications technology is at the heart of digital transformation.
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     Avaya
By: Avaya     Published Date: Mar 15, 2019
Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernization of business communications infrastructure. Because business communications technology is at the heart of digital transformation.
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     Avaya
By: Vonage Business     Published Date: Jan 19, 2018
In the digital era, the customer experience is the new battleground for differentiation. Businesses must make digital interactions personal and contextually relevant with every interaction to thrive and meet today’s consumer’s expectations. Cloud-based unified communications, integrated business applications, and CPaaS is the winning combination to enable contextual communications across the customer value chain. Download the whitepaper.
Tags : digital, transformation, communications, value chain, customer, applications, vonage
     Vonage Business
By: Okta     Published Date: Feb 24, 2015
This report summarizes the most important factors for deciding between Office 365 and on-premises systems to support e-mail, Web-based document sharing, unified and coexistence possibilities for the most important Office 365 services, and summarizes the licensing and purchasing options for large businesses. communications, and other collaboration functions. It summarizes the major business and technical factors for evaluating Office 365, outlines the technical capabilities, migration options, and coexistence possibilities for the most important Office 365 services, and summarizes the licensing and purchasing options for large businesses.
Tags : office 365, on-premises systems, web-based sharing, licensing and purchasing options, technical capabilities, migration options, coexistence
     Okta
By: Frontier Communications     Published Date: Dec 22, 2016
There is one major difference between disaster avoidance and disaster recovery: Only one of them is an actual disaster. Avoiding disaster starts by proactively answering a few basic questions. Download this e-Book to learn how to properly prepare your business for when a potential disaster strikes.
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     Frontier Communications
By: Frontier Communications     Published Date: May 01, 2017
There is one major difference between disaster avoidance and disaster recovery: Only one of them is an actual disaster. Avoiding disaster starts by proactively answering a few basic questions. Download this e-Book to learn how to properly prepare your business for when a potential disaster strikes.
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     Frontier Communications
By: LogMeIn     Published Date: May 11, 2012
The Vornado company is a legend in their industry as the "Leader in Air Flow Technology." Consumer interaction is important to the Vornado brand, so including chat on their website, where consumers can have not just a quick dialogue with a Vornado product specialist, but a live conversation, was a necessity. Using BoldChat Enterprise gave Vornado the opportunity to meet this communication need and to solve an increasing email management need too.
Tags : vornado, customer service, communication, onlibne, web analytics, application
     LogMeIn
By: IBM Unica     Published Date: Sep 08, 2011
The survey found continued interest in many of the same issues, plus a more urgent need to turn data into action, increasing recognition of mobile's marketing power, and a desire for more integrated technology solutions.
Tags : ibm, unica, marketing, data-into-action, contact management, technology infractructure, roi, interactive marketing
     IBM Unica
By: IBM Unica     Published Date: Sep 08, 2011
Marketers are looking for cross-channel campaign management solutions that support highly personalized and relevant communications delivered across a variety of highly interactive channels and that enable optimization, channel integration, and institutional memory of the customer.
Tags : ibm, unica, forrester wave, cross-channel, campaign management, cccm, siebel, communication strategy
     IBM Unica
By: IBM Unica     Published Date: Sep 08, 2011
See what CI professionals are saying about their technology strategies and challenges: focusing on improving the customer experience, data and measurement challenges, plans for outsourcing online technologies, and current technology use and plans for future adoption.
Tags : ibm, unica, marketing, forrester, customer intelligence, ci professionals, data, mobile
     IBM Unica
By: Savvis     Published Date: Jul 07, 2010
Savvis delivers a complex, fully managed infrastructure for Discovery to support its real-time advertising deliverables, ad sales, scheduling, and programming for all its international operations.
Tags : savvis, saas, deliverability, managed infrastructure, outsourcing
     Savvis
By: Cisco     Published Date: Apr 27, 2017
Fácil de gestionar y rápido de desplegar, este sistema de Telefonía IP gestionado en la nube es óptimo para empresas con capacidad hasta 200 teléfonos.
Tags : cisco, business edition 4000, telefonia ip
     Cisco
By: Quocirca     Published Date: Feb 05, 2007
This paper looks at how to get the best out of mobile productivity and how to avoid the six most common mobility pitfalls during the planning and execution of mobile implementations.
Tags : productivity, wireless, mobile workers, wireless application software, wireless communications, wireless hardware, wireless security, return on investment
     Quocirca
By: Quocirca     Published Date: Mar 13, 2008
Businesses rely on widely distributed networks of workers, be they at HQ, in branch offices, mobile in the field or working at some other external location. Whilst the office continues to be seen as the primary place of work, more and more staff are spending at least part of their working week somewhere else.
Tags : collaboration, communication, mobile, branch, remote, quocirca
     Quocirca
By: Cyon Research     Published Date: Jun 22, 2008
Can the JT data format solve the problem of interdisciplinary communications in the PLM industry? The white paper, "The Business Case for a Common Data Distribution Platform: A Look at UGS' JT," examines the case for its adoption as a standard for design, analysis and manufacturing in PLM and beyond.
Tags : plm, product lifecycle management, product design, scm, design, cyon, cyon research, cyon research
     Cyon Research
By: IBM     Published Date: Sep 10, 2009
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
Tags : netcool, ibm, idc, mobile service providers, fixed-line service providers, operational efficiencies, communications, media and entertainment
     IBM
By: Polycom     Published Date: Mar 13, 2015
The Dominion Group of Companies offers clients a wide range of professional services, including investment advising, trust services, wealth management, and insurance. Based in Virginia Beach, Virginia, the company has three main offices as well as independent affiliate offices in multiple locations throughout the United States. Dominion is a small but growing company, currently employing 40 people. A recent opportunity for expansion of the trust side of the business required Dominion to branch out from its Virginia Beach headquarters, opening an office in Florida and relocating one of the firm’s principals to that location. A top priority during that transition was maintaining effective communication, despite the distance, to limit any disruption to existing client services and workflows.
Tags : investment, security, financial transmission, profits, innovative technology, unified communication
     Polycom
By: Mitel     Published Date: Nov 08, 2018
Pour offrir une expérience client plus personnalisée, les entreprises pourront compter sur l’allié insoupçonné que sont les machines. Des plus petits capteurs aux centres de contact utilisant l’intelligence artificielle, les technologies basées sur les machines peuvent aider les entreprises à mieux comprendre, servir et contacter leurs clients. Une récente enquête menée dans six pays et auprès de 2 500 décideurs informatiques révèle que les entreprises considèrent quasi universellement que les technologies basées sur les machines apportent une valeur ajoutée substantielle dans le cadre d’une expérience client plus personnalisée.
Tags : wireless communication, audio conferencing, communications systems, video conferencing, cloud-based unified communications, enterprise voice, unified messaging, collaboration portal
     Mitel
By: Meltwater     Published Date: Jul 29, 2015
When a brand crisis hits, your most important asset is media intelligence. But don’t wait for all hell to break loose to get up to speed on the latest tools and best practices for crisis communications in the age of social media. Get the tools you need to help spot early warning signs, stay organized, and enforce due process should a crisis hit—Download our Media Intelligence for Crisis Communications e-book today.
Tags : media monitoring, social media monitoring, media intelligence, crisis communication, crisis communication plan, crisis management, crisis preparation, crisis planning
     Meltwater
By: MobileIron     Published Date: Apr 05, 2017
Now is the time to switch from BlackBerry’s new and unproven mobile device management (MDM) offering to a modern, comprehensive EMM solution like MobileIron. In today’s highly competitive and fast-paced global economy, the last thing companies need is an MDM vendor who is always playing catch up through technology acquisitions that cost too much and offer too little. MobileIron is a recognized industry leader that has always been 100% focused on mobile security. Our unified, multi-OS EMM platform was built from the ground up to meet the needs of the modern mobile enterprise by reducing IT complexity, delivering a secure user experience, and protecting mobile apps and data on any device, in any cloud service, anywhere in the world.
Tags : mobile security, mobile device management, enterprise data, application security, information security, communication interception, business data, app security
     MobileIron
By: Polycom     Published Date: Feb 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
Tags : polycom, business technology, o365, voice technology
     Polycom
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