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By: Microsoft Office 365     Published Date: Apr 14, 2016
Download the ebook, “5 Biggest CIO Communications Problems, Solved”, to learn how Office 365 addresses these common pain points: Change disrupts business as usual It costs time and money to implement new solutions Incompatibility can wreak havoc The risks seem high while the benefits are unclear I need a solution that addresses my teams' unique needs
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     Microsoft Office 365
By: Telerik     Published Date: May 31, 2016
Digital Business Transformation (DBT) is a focus of organizations ranging from small, non-profit associations to multi-billion dollar healthcare systems. The primary areas of DBT include moving from brick and mortar to online transactions, automation over human interactions and gaining immediate insight into activities to drive instant and constant improvement. At the forefront of DBT is Digital Marketing. Marketing’s primary job of gaining mindshare and communicating the right messages along each customer’s individual journey— from prospect to repeat buyer and brand advocate— lends itself to the digital medium. Marketing’s mission of continuous customer engagement depends on the ability to change strategies and tactics as needed.
Tags : telerik, marketing, digital marketing, technology platform, crm & customer care
     Telerik
By: IBM     Published Date: Aug 08, 2014
As executives witness data’s proven impact on performance and innovation and recognize its strategic significance, they also realize the growing need for a leader whose primary role is to understand and advocate on behalf of data: The Chief Data Officer.
Tags : big data, analytics, technology, chief data officer
     IBM
By: IBM     Published Date: Apr 09, 2015
Like it or not, you will hear from your vocal users. It’s not unusual to see ratings from 1 to 5 stars for the same app. How do you track and compare actual and perceived quality? How can you get actionable insight from user feedback to develop mobile apps that engage users?
Tags : cloud-based services, actionable insight, user feedback, mobile apps, coding
     IBM
By: Attivio     Published Date: Apr 07, 2010
The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.
Tags : attivio, unified information access, voc, voice of the customer, customer service, crm
     Attivio
By: Avocent     Published Date: Mar 06, 2011
Download this Free Paper to learn how the Avocent ACS advanced console server offers the most feature-rich set of capabilities in modern console servers. The ACS console server provides the scalability, reliability and security a company requires to control and manage servers and other networked devices.
Tags : manage servers, avocent, emerson, pbx, device management, it infrastructure management, remote management
     Avocent
By: Avocent     Published Date: Mar 15, 2011
In this brief paper, we'll address some of the best practices we've observed our customers implementing with the Avocent Corporation network infrastructure management technology. You will take away some useful insights on how to best work toward meeting your end goals.
Tags : infrastructure, network device management, device, network management, avocent, emerson
     Avocent
By: Oracle     Published Date: Nov 01, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
Tags : zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
     Oracle
By: Evergage, Inc.     Published Date: Nov 13, 2014
Start Turning More Visitors into Customers There’s no way around it – the future of Digital Marketing is Personalization. By presenting your online audiences with relevant, personalized content in real time, you can create engaging experiences that increase conversion rates by as much as 300%. This FREE eBook can help you turn visitors into customers with inspirational examples and ideas for: • Bounce Prevention • Relationship Building • Visitor Conversion • Creating Advocates
Tags : website personalization, customer-website interaction, real-time, website development, internet marketing, marketing research
     Evergage, Inc.
By: Trapit     Published Date: Apr 06, 2015
In the past, simply having a presence on social media was enough for many companies. But social networking sites are changing, and so are buyers. Potential customers want to hear messages tailored specifically for them, and they want to hear those messages from someone they can trust. To maximize the potential of social media, today's marketers have to change their strategies. That's where employee advocacy comes in.
Tags : trapit, employee advocacy, employee marketer, social networking, brand advocation, emerging marketing, business intelligence, market research
     Trapit
By: IBM     Published Date: Nov 19, 2014
Like it or not, you will hear from your vocal users. It’s not unusual to see ratings from 1 to 5 stars for the same app. How do you track and compare actual and perceived quality? How can you get actionable insight from user feedback to develop mobile apps that engage users?
Tags : cloud-based services, application ratings, application development, app quality
     IBM
By: Symantec     Published Date: Apr 02, 2015
The discovery of the Heartbleed bug in April, 2014 exposed a serious vulnerability in OpenSSL, an open-source cryptographic library often used with applications and web servers like Apache and Nginx. This latest high profile, targeted attack allowed infiltrators access to the memory of web servers running vulnerable versions of the library. Heartbleed quickly compromised the privacy for communications applications on the Web such as e-commerce, banking, email, and instant messaging, and opened the door to the interception of user information, passwords, and identities. While the world now knows of the widespread havoc Heartbleed has caused to both businesses and individuals, it begs the question, “What happens when the next Heartbleed (or worse) comes along, and what can an organization do to weather yet another chapter in an all-too-familiar string of debilitating attacks?
Tags : heartbleed bug, openssl, communications applications, e-commerce, user information, passwords, security
     Symantec
By: Symantec     Published Date: Nov 30, 2015
ALWAYS ONSSLComo uma das principais fornecedoras de certificados SSL, a Symantec está aqui para ajudar você a descobrir tudo o que é preciso saber sobre os benefícios do Always On SSL e como implementá-lo com sucesso.
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     Symantec
By: Symantec     Published Date: Nov 30, 2015
Seja você um indivíduo ou uma empresa, a segurança online deve ser abordada da mesma forma como você abordaria a segurança física da sua casa ou escritório. Ela não somente o faz se sentir mais seguro, mas protege também as pessoas que visitam sua casa, seu local de trabalho ou site. É importante entender os riscos potenciais e então garantir a proteção total contra eles. No rápido mundo da tecnologia, nem sempre é fácil se manter a par dos avanços mais recentes. Por isso, a formação de parcerias com empresas conceituadas de segurança na Internet é uma estratégia inteligente.
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     Symantec
By: Oracle     Published Date: Sep 30, 2014
Measure your content marketing effectiveness and value by following these five steps, brought to you by the Oracle Marketing Cloud.
Tags : personalize, engagement, advocacy, revenue, marketing, cloud, oracle
     Oracle
By: Oracle     Published Date: Sep 30, 2014
CMOs face a major dilemma: While 75% of CEOs want marketing to become more ROI-focused and attribute revenue to efforts, they’re also being tasked to innovate and lead their companies into the digital age. Read how the Oracle Marketing Cloud provides marketing leaders with data-driven solutions to unify marketing resources and empower Modern Marketing teams to deliver personalized customer experiences across each channel."
Tags : engagement, advocacy, revenue, marketing cloud, oracle
     Oracle
By: Oracle     Published Date: Sep 30, 2014
To succeed in today’s highly competitive business environment, your company needs to be customer obsessed. Your customers’ digital interactions are the narrative of your brand, and engaging with them proactively through their channels of choice is key to delivering exceptional experiences and creating loyal brand advocates. Download this paper to learn how to deliver connected buying journeys to your customers.
Tags : customer, obsessed, marketing, leader, digital, interactions, social, connected
     Oracle
By: Powered Inc.     Published Date: Mar 26, 2009
Read this report to learn how to harness the power of managed online communities to increase ROI and build relationships with your customers. Unlike other marketing programs, online communities allow businesses to engage with customers through a combination of expert content and online community interactions. Throughout the Customer Lifecycle - from Awareness to Advocacy – clients achieve measureable results with real-time data and insights.
Tags : powered, social marketing, roi, benchmarking, customer satisfaction, brand affinity, brand loyalty, customer lifecycle
     Powered Inc.
By: Vocalocity     Published Date: Jul 20, 2011
This white paper investigates how a hosted VoIP solution can be an affordable approach that delivers value and a big-company image for micro-enterprises.
Tags : ippbx, micro enterprise, voip, pbx, small business voip, vocalocity, micro enterprise
     Vocalocity
By: Vocalocity     Published Date: Jul 13, 2011
Find out how 'micro'-businesses - those with fewer than 20 employees - can leverage the power of Voice over IP (VoIP) in this white paper.
Tags : hosted voip pbx, tdm., vocalocity, micro business, business phones
     Vocalocity
By: Vocalocity     Published Date: Jul 13, 2011
Find out how small to midsize businesses can now leverage the same professional, hosted PBX phone solutions that were once the exclusive domain of enterprises.
Tags : pbx telephone systems, vocalocity. small business phones, smb, voip, ip network
     Vocalocity
By: Vocalocity     Published Date: Aug 24, 2011
Vocalocity, a leader in hosted communications platforms, has partnered with Cisco to deliver an agile, cost-effective, technologically innovative phone solution.
Tags : vocalocityr⪚, cisco, hosted pbx, telephony, small businesses, cost savings opportunities, cloud-based communications platforms, functionality
     Vocalocity
By: Influitive     Published Date: Nov 04, 2015
Create B2B customer relationships that last a lifetime -- and deliver topline value
Tags : advocate marketing, influitive, b2b, strategy, crm, forrester research, internet marketing, crm & customer care
     Influitive
By: Influitive     Published Date: Nov 04, 2015
A how-to guide for taking your customer referral program from desperate and awkward to downright irresistible.
Tags : customer referral, influitive, leads, b2b, referrals, advocate marketing, content management systems, crm & customer care
     Influitive
By: Influitive     Published Date: Nov 04, 2015
Most B2B companies say the customer experience is a priority, but their teams are not prepared or coordinated enough to make this a reality.
Tags : b2b, influitive, customer experience, advocacy marketing, marketing, internet marketing, crm solutions/software, customer experience/engagement
     Influitive
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