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By: Vocalocity     Published Date: Apr 18, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
Tags : pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, scalable
     Vocalocity
By: Verint     Published Date: Jan 16, 2013
New research reveals that 96% of companies are leveraging VoC to improve business performance. Download this report to learn more.
Tags : voc, voice of the customer, voc programs, verint, voc initiatives, leveraging voc, customer experience/engagement, marketing research
     Verint
By: SAP     Published Date: Mar 29, 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can then increase customer retention and foster development of a community of customers who serve as advocates for your business.
Tags : sap crm, loyalty program, crm processes
     SAP
By: SAP     Published Date: Mar 29, 2011
Many view Web 2.0 as an opportunity to grow closer to their customers, better understand customer needs, and empower these customers to influence their company's strategy. This, in turn, opens the door to improved customer service, enhanced customer loyalty, and better customer advocacy. SAP understands and embraces the vast and emerging opportunities that Web 2.0 presents for customer relationship management (CRM).
Tags : sap crm, web 2.0, social media
     SAP
By: SAS     Published Date: Aug 03, 2016
Sixteen years ago, Seth Godin wrote one of my favorite industry books, Permission Marketing, which would prove to be eerily prophetic. Godin advocated a revolutionary approach to “turning strangers into friends and friends into customers” by eschewing traditional unsolicited marketing communications. Instead, he suggested that companies “date” their customers – first offering incentives to engage (essentially asking for permission to interact, possibly with a freebie or discount), then using the knowledge gleaned from those interactions to speak to customers as friends.
Tags : best practices, communication, marketing, industry books
     SAS
By: Red Hat     Published Date: Jan 21, 2011
Gunnar Hellekson - Chief Technology Strategist, US Public Sector, Red Hat The government was an early advocate of open source and Red Hat. Red Hat is now ubiquitous, in every state, every branch of the Department Of Defense, and in every cabinet-level agency. After ten years, we no longer hear about security or whether open source is ready for the enterprise. So what's next? How is Red Hat driving the next wave of innovation in government?
Tags : red hat virtual tradeshow, live event, us government, public sector, department of defense
     Red Hat
By: Avocent     Published Date: Aug 22, 2011
Challenges and solutions for centralized remote office management.
Tags : avocent, branch infrastructure management, srmi, remote office management, centralized it staff, remote office solutions, centralized it management
     Avocent
By: Avocent     Published Date: Aug 22, 2011
Cloud computing implementations have the potential to drive significant improvements in operational efficiency and reductions in operational expenditures.
Tags : avocent, cloud computing, infrastructure, emat, responsible cloud, high-availability, nist
     Avocent
By: Avocent     Published Date: Aug 22, 2011
Enterprise Management Associates® (EMAT) analysts explore a pragmatic view of data center management in order to deliver the best practices in real-world data centers for over-arching management solutions.
Tags : avocent, data center manangement control, centralized data center manageability, ema™, enterprise management associates ®, effective it managementm, interoperability, availability
     Avocent
By: Avocent     Published Date: Aug 22, 2011
Download this whitepaper to learn how to achieve secure access to any server or network device from a single interface.
Tags : avocent, centralized management software, best practices, data center control, secure access, remote maintenance, kvm server management, full remote access
     Avocent
By: Avocent     Published Date: Aug 22, 2011
This whitepaper discusses how enterprises can take steps to optimize their data center infrastructures before experimenting with cloud computing.
Tags : avocent, data center infrastructure, cloud computing, power management
     Avocent
By: Avocent     Published Date: Aug 22, 2011
This white paper discusses elements of evaluation and the overall benefits such an evaluation will provide to you, your company and your clients.
Tags : avocent, usb devices, security risk, usb lockdown, secure kvm switching, eal conformance, protection profile, universal serial bus
     Avocent
By: Facebook     Published Date: Jun 15, 2011
Nielsen and Facebook recently joined forces to develop effective, near-real time ad effectiveness solutions to determine consumer attitudes, brand perception and purchase intent from advertising, including aided awareness, ad recall, message association, brand favorability, and purchase consideration.
Tags : facebook, nielsen, advertising, social media impression, social networking, customer engagement, brand marketing, social advocacy
     Facebook
By: Spredfast, Inc.     Published Date: Oct 03, 2013
It sounds straightforward, but if you want to continue to build a community and cultivate new and existing relationships, your followers must find your activity valuable.
Tags : spredfast, twitter, marketing, brand awareness, customer relations, cultivate brand advocacy, social media
     Spredfast, Inc.
By: Spredfast, Inc.     Published Date: Mar 04, 2014
Here’s a social story about building and rewarding brand advocates from RadioShack, a national electronics retailer.
Tags : spredfast, marketing, social strategy, media strategy, social network, consumer behaviors, search marketing
     Spredfast, Inc.
By: Globoforce     Published Date: Jan 17, 2012
Successful recognition programs are the ones that are adopted virally. Learn how innovative communication techniques can turn your recognition strategy into unequivocal success.
Tags : globoforce, human resources, recognition programs, performance management, employee management
     Globoforce
By: Oracle     Published Date: Sep 10, 2012
The challenges facing corporate customer service organizations have never been tougher. There was a time when customer service was perceived by most companies as little more than a necessary evil.
Tags : oracle, effective service strategies, brand advocacy
     Oracle
By: Crowdtap     Published Date: Jul 03, 2012
New from Crowdtap, learn why influence is the hottest topic in marketing and social media. We'll show you how to tap your brand's peer influencers to drive advocacy and boost word-of-mouth online and off with 5 Keys to Success in Influencer Marketing.
Tags : influence, influencer, influence marketing, influencer marketing, influence score, social marketing, social roi, social media
     Crowdtap
By: uberVU via HootSuite     Published Date: Apr 23, 2013
If you want to influence the online conversation about your company, you need dedicated brand advocates who can participate in social media on your behalf. Advocates are invested in your success, aligned with your objectives and willing to defend your company. But where can you find them? Don’t look far. Your best potential social advocates are actually your own employees.
Tags : social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks, social media marketing
     uberVU via HootSuite
By: RES Software     Published Date: Apr 08, 2013
RES Software, éditeur leader de solutions de poste de travail dynamique, annonce le déploiement de sa solution de gestion des environnements de travail au sein du Groupe Chèque Déjeuner. Le Groupe Chèque Déjeuner est une entreprise sociale créée en 1964, considéré comme le numéro 3 mondial sur le marché des titres spéciaux de paiement à vocation sociale et culturelle. Fort d’une présence à l’international dans 13 pays, regroupant plus de 2130 collaborateurs, en 2011, le Groupe Chèque Déjeuner a realise un volume d’affaires de 4,3 milliards d’euros et un chiffre d’affaires de 290,3 millions.
Tags : 
     RES Software
By: SocialChorus     Published Date: Mar 28, 2014
Employee advocates are your brand’s best resource to expand existing marketing programs. In fact, content shared by employees on social networks receives 8x the engagement of content on a brand’s own channel. By powering employees to experience, create and share authentic content, brands can increase social engagement, reach new customers, and drive more web traffic. Hear DeShelia Spann, Digital Marketing Strategist at Eaton, share how Eaton is mobilizing their employees to promote marketing initiatives and share brand content.
Tags : socialchorus, employee advocate channel, marketing, branding, marketing strategy, marketing programs, social networking, social engagement
     SocialChorus
By: NetApp     Published Date: Jan 21, 2014
Quando as projeções de receita de seu setor caem, como você pode escapar e continuar crescendo? Saiba como a Orange Business Services aproveita o storage da NetApp para se reinventar, tornando-se um fornecedor de serviços em nuvem e superando sua ambiciosa meta de receita de nuvem de € 500 milhões até 2015.
Tags : 
     NetApp
By: IBM     Published Date: Aug 06, 2014
As executives witness data’s proven impact on performance and innovation and recognize its strategic significance, they also realize the growing need for a leader whose primary role is to understand and advocate on behalf of data: The Chief Data Officer.
Tags : ibm, banking, data, big data, analytics, chief data officer
     IBM
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