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By: Polycom     Published Date: Sep 24, 2014
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI). Polycom and Microsoft® deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location.
Tags : solutions, environments, challenging, communication, deployment, roi, secure, information
     Polycom
By: Polycom     Published Date: Sep 24, 2014
As powerful as Microsoft Lync is, buyers should understand it is not a complete UC solution, and use of strategic partners is necessary. Voice and video are the most difficult services to provision correctly as workers require a high-quality, real-time experience. Anything short of that can remove many of the ROI benefits the company was hoping to realize. As such, companies deploying Lync should choose the best possible voice and video partner for Lync to simplify deployments and optimize user experience. Read why Polycom is a top strategic partner for Microsoft Lync for mission-critical voice and video services.
Tags : risk, minimizing, maximizing, roi, lync, deployments, solution, provision
     Polycom
By: Polycom     Published Date: Sep 24, 2014
Lync Enterprise Voice and Lync video can improve worker productivity and streamline business processes, while lowering the overall total cost of communications. Read insights into the biggest benefits of Lync Enterprise Voice and video.
Tags : lync, enterprise, voice, communication, cost, benefits, lync, productivity
     Polycom
By: Polycom     Published Date: Sep 24, 2014
Microsoft Lync is transforming enterprise communications. A 2013 ZK Research study shows that 43 percent of organizations have deployed Lync in at least part of their organization, with another 17 percent of organizations planning to do so in the next 12 months. If you’re in this group of organizations that have deployed Lync, you probably deployed instant messaging (IM) and presence. Now that Lync IM and presence has been running for a while, you’re thinking about taking the next step with Lync Enterprise Voice.
Tags : investment, voice, maximize, organization, deployed, research, lync, transforming
     Polycom
By: Polycom     Published Date: Oct 31, 2014
Description: Microsoft Solution Architects discuss the top considerations when adding Microsoft Lync video to your network. You have Microsoft Lync for IM and Presence. Maybe you also use Lync for Enterprise Voice. Video is a logical next step. This webinar will cover how to prepare your network and your organization for Lync video. Topics covered were: What to consider when deploying video, learn about real customer successes and missteps with Lync video deployment and services available to assist with the readiness of your network.
Tags : best practices, network, services, topics, architects, video-enabling, lync, environment
     Polycom
By: Polycom     Published Date: Sep 24, 2014
Polycom and Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Polycom voice solutions for Microsoft Lync within their organizations.
Tags : economic, enterprise, impact, readers, framework, voice, solutions, lync
     Polycom
By: VMware SD-WAN by VeloCloud     Published Date: Dec 19, 2014
Delivering combination of real time voice, video, and data is bandwidth intensive and requires complex network configuration to ensure the delivery of these time sensitive applications. Download this paper to learn the recent WAN technology trends to enable companies to roll out and support UC without the cost and complexity of traditional WAN.
Tags : velocloud, cloud-delivered, wan, real time video, bandwith
     VMware SD-WAN by VeloCloud
By: Brandwatch     Published Date: Aug 23, 2016
This whitepaper offers an inside look into how social consumer market insights work at the world’s biggest brands and agencies.
Tags : social media, consumer insights, market research, b2b marketing, consumer market insights, social data, social insights, social listening
     Brandwatch
By: Brandwatch     Published Date: Nov 03, 2016
Learn how social media intelligence can fill gaps in your research mix. We provide six unique benefits of social media research, four key layers of the social intelligence stack and eight core applications of social media data for modern businesses.
Tags : social media, consumer insights, market research, b2b marketing, consumer market insights, social data, social insights, social listening
     Brandwatch
By: Brandwatch     Published Date: Nov 03, 2016
This report analyzes the social activity of 450 organizations and their consumers, in 15 industries. Download for access to The Social Industries Index, social engagement benchmarks, consumer & audience insights, and industry-specific research
Tags : social media, consumer insights, market research, b2b marketing, consumer market insights, social data, social insights, social listening
     Brandwatch
By: IBM     Published Date: Mar 28, 2016
The rise of social media, coupled with the desire to build more engaged and productive workforces, has brought “active employee listening” to the forefront of management attention. No longer is it enough to encourage employees to speak up about topics that matter to them. Organizations today need to more actively solicit, analyze and engage in ongoing conversations with past, present and even future employees. Having access to the collective “employee voice” can help leaders achieve diverse goals, including identifying innovations, preventing discord and improving productivity, as well as building a better connection to the organization and its mission. So, how can organizations establish and manage mutually beneficial listening programs? To better understand what companies are doing in the area of employee listening and the extent to which employees are willing to participate, we analyzed data from the 2015 IBM Smarter Workforce Institute WorkTrends Survey – a broad-based survey of ov
Tags : ibm, ibm smarter workforce, work trends, employee engagement
     IBM
By: IBM     Published Date: Jul 20, 2016
The rise of social media, coupled with the desire to build more engaged and productive workforces, has brought “active employee listening” to the forefront of management attention. No longer is it enough to encourage employees to speak up about topics that matter to them. Organizations today need to more actively solicit, analyze and engage in ongoing conversations with past, present and even future employees. Having access to the collective “employee voice” can help leaders achieve diverse goals, including identifying innovations, preventing discord and improving productivity, as well as building a better connection to the organization and its mission. So, how can organizations establish and manage mutually beneficial listening programs?
Tags : ibm, ibm smarter workforce, work trends, employee engagement
     IBM
By: SAP     Published Date: Jul 07, 2009
How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions.
Tags : sap, crm, supply chain management, enterprise resource planning, erp, business intelligence, information management, enterprise performance management
     SAP
By: IBM     Published Date: May 27, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
Tags : ibm, big data, analytics, insurance, insurance industry, big data solutions, integration, risk assessment
     IBM
By: IBM     Published Date: Feb 24, 2015
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
Tags : big data, ibm, claims operations, customer service
     IBM
By: BlackBerry Cylance     Published Date: Jul 02, 2018
Artificial intelligence (AI) seems to be on everyone’s mind. It powers natural language recognition within voice-powered assistants like Siri and Alexa, beats world-class Go players, and enables hyper-targeted e-commerce and content recommendations across the web, as we see with Amazon and Netflix. But recently, AI has begun actively expanding its footprint within the enterprise. Executives are trying to more fully comprehend what AI is and how they can use its insights into their data to better capitalize on business opportunities. This additional information can enable engaging with customers more productively and efficiently, forming an edge against the competition. Read more in our AI survey summary.
Tags : artificial, intelligence, enterprise
     BlackBerry Cylance
By: Lane Telecommunications     Published Date: Apr 14, 2009
The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
Tags : kudos, lane, lane telecommunications, fax over ip, foip, ip network, integrated business communications, integrated ip
     Lane Telecommunications
By: Lane Telecommunications     Published Date: Apr 14, 2009
The introduction of e-mail and its exponential expansion into every aspect of business life presented a significant challenge to the fax industry and for some observers it was a foregone conclusion that fax was destined for a rapid demise. It is interesting to note, therefore, that fax has actually continued on a steady growth path that is predicted to continue well into the future.
Tags : kudos, lane, fax, foip, fax over internet protocol, migration strategy, network resources, multifunctional peripherals
     Lane Telecommunications
By: Gleanster     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 387 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions, rankings and analysis of 39 solution providers. Social intelligence is being increasingly used today to describe the next rung on the evolutionary ladder of listening to and acting upon consumer conversation on the social web. That rung maps to a number of technology innovations. Chief among them are improved capabilities around analyzing and integrating all sources of voice-of-the-customer data to generate more actionable insights. Social intelligence also speaks to an emerging corporate mindset regarding the strategic importance of social data and the need to better capitalize upon it. This Gleansight benchmark report reveals how Top Performers are achieving success when it comes to the incessant quest to extract customer insights and take actions that ultimately translate into revenue growth, cost reduction, risk reduction and relationship enhancement.
Tags : social intelligence, marketing, social media, gleanster, business intelligence, market research, usability, social media marketing
     Gleanster
By: Taridium     Published Date: May 22, 2007
By combining open source tools and open standards with best of breed hardware and software, taridium can offer one of the best price to performance ratios in the industry. Read how Taridium’s ipbx enterprise VoIP platform combines all the advantages of an open standards solution with the reliability of non-stop hardware, 7x24 monitoring and software support.
Tags : voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, phone, ip networks
     Taridium
By: Taridium     Published Date: May 22, 2007
Download this brief technical sheet now and learn the features and benefits of what Industry Experts are calling the Next Generation in VoIP. The extensive use of open source tools and platform's allows us to deliver an unparalleled price-to-performance ratio.
Tags : voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, phone, ip networks
     Taridium
By: Taridium     Published Date: May 22, 2007
Taridium’s comms provider VoIP platform combines all the advantages of an open standards solution with the reliability of non-stop hardware, 7x24 monitoring and software support. Download this product summary and you’ll read why the comm’s platform is a true turn-key solution with fully integrated call rating and billing.
Tags : voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, phone, ip networks
     Taridium
By: Taridium     Published Date: May 22, 2007
Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX’s with all of today’s most advanced features.
Tags : voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, pbx, phone
     Taridium
By: GFI     Published Date: Sep 04, 2008
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
Tags : email archiving, archive, archiving, email management, email, sarbox, sarbanes oxley, sarbanes-oxley
     GFI
By: Vendor Guru     Published Date: Jan 04, 2008
Today, companies can prosper from a wide range of computer telephony integration (CTI) solutions. CTI is the full integration of voice and data systems. The convergence of computer systems with call center operations adds increased scalability and muscle to existing business operations.
Tags : contact center, call center, call center management, call center improvements, call center productivity, productivity, vendor guru, vendor guru telephony
     Vendor Guru
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