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By: Bazaarvoice     Published Date: Aug 01, 2014
Struggling to prove social ROI? The Bazaarvoice whitepaper "Real ROI from Social in 5 Steps" shows you how the world’s most successful brands and retailers are capturing results and proving true social ROI.
Tags : bazaarvoice, marketing, roi, social, media, brands, emerging marketing, social media
     Bazaarvoice
By: Bazaarvoice     Published Date: Aug 01, 2014
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
Tags : bazaarvoice, marketing, trends, customer-centric, brand, engage, demand, customer experience/engagement
     Bazaarvoice
By: Bazaarvoice     Published Date: Aug 01, 2014
Negative consumer feedback creates great opportunities for brands to respond. In fact, consumers who read helpful brand responses to reviews are 186% more likely to make a purchase. Hear first-hand how brands respond in this recording.
Tags : bazaarvoice, marketing, reviews, purchase intent, brand, feedback, customer experience/engagement, marketing research
     Bazaarvoice
By: Bazaarvoice     Published Date: Oct 14, 2014
This paper explores what authenticity really means to consumers, and how brands can deliver it, every time. Includes best practices for companies that collect and display reviews, handling employee reviews, and how dubious practices can harm your business.
Tags : bazaarvoice, marketing, reviews, purchase intent, brand, feedback, crm & customer care, sales
     Bazaarvoice
By: APC     Published Date: Feb 07, 2008
Voice Over IP (VoIP) deployments can cause unexpected or unplanned power and cooling requirements in wiring closets and wiring rooms. Most wiring closets do not have uninterruptible power available, and they do not provide the ventilation or cooling required to prevent equipment overheating. Understanding the unique cooling and powering needs of VoIP equipment allows planning for a successful and cost effective VoIP deployment. This paper explains how to plan for VoIP power and cooling needs, and describes simple, fast, reliable, and cost effective strategies for upgrading old facilities and building new facilities.
Tags : apc, voip, power, cooling, pbx, communication, wiring, heating
     APC
By: Polycom     Published Date: Jun 17, 2010
This informative guide, featuring questions from business people, provides answers and insights on how Hosted VoIP can impact communications by providing critical features and flexibility, all for significantly lower costs.
Tags : polycom, hosted voip, hd voice ip phone, video conferencing system, business communication, tco
     Polycom
By: Polycom     Published Date: Jun 17, 2010
IDC believes that the end-user experience in current implementations of VoIP can be improved in a manner that is simple yet clearly demonstrates the value and superiority of IP-based communications.
Tags : polycom, hd voice, voip, ip communication
     Polycom
By: SAS     Published Date: Mar 14, 2014
Stop to think about how - and how often - your business interacts with customers. Most organizations believe that only a small fraction of data on interactions generated are effectively put to use. Why is that? Check out this whitepaper to see.
Tags : sas, voc, voice of customer, visual text analytics, best practices, customer voice, sound of sentiment, text data
     SAS
By: Osterman Research, Inc.     Published Date: Jul 08, 2011
Join Michael Osterman of Osterman Research and GFI Software who will discuss the current state of the dangers of simple Web surfing and what you can do to address these concerns quickly and easily.
Tags : web monitoring, gfi, osterman, messaging, directory, email, e-mail, directories
     Osterman Research, Inc.
By: Ifbyphone, Inc.     Published Date: Sep 24, 2013
Voice broadcasting is more than a simple recorded phone message; Download this white paper to learn how marketing and sales professionals are using intelligence voice broadcasting to cut costs, save time and generate leads and revenue.
Tags : intelligent voice broadcasting, voice broadcasting, voice-based marketing automation, crm & customer care, sales
     Ifbyphone, Inc.
By: Qualtrics     Published Date: Mar 16, 2012
Information is power. The more information that we have, the better decisions we are able to make. This is true in business, academics, and science. We believe in making sophisticated research simple.
Tags : survey software, online survey software, market research, marketing research, customer satisfaction surveys, data collection, enterprise feedback management, voice of the customer
     Qualtrics
By: Esker     Published Date: Dec 08, 2014
In today’s increasingly high-tech and efficiency driven business landscape, internal processes such as accounts payable (AP) are being looked to as prime candidates for modernization. Traditional, paper-based methods of vendor invoice processing are associated with higher costs, lower visibility and longer processing times — all barriers that ultimately impede business progress and the ability to gain a competitive advantage. The purpose of this white paper is to explore the specific challenges faced by companies using manual processing methods while shedding light on the key features and proven benefits of automation. Is it time to modernize your AP process? Read this white paper to get started!
Tags : automation, operations, accounts payable, manual inefficiencies, ap workflow, cost, erp system, data recognition
     Esker
By: Esker     Published Date: Dec 08, 2014
Traditional accounts payable (AP) departments face the challenges associated with processing paper invoices on a daily basis— challenges that can take away your company’s competitive advantage. Luckily, there’s a better way to handle AP processing: automation. See how AP automation solutions can help you: • Process vendor invoices up to 65% faster • Reduce purchase-to-pay costs by 40-60% • Achieve processing accuracy up to 99% • Maintain 100% process visibility • Automatically archive invoices electronically Learn more about the benefits your company can achieve with AP automation– Read the eBook now!
Tags : automation, operations, accounts payable, manual inefficiencies, ap workflow, cost, erp system, data recognition
     Esker
By: Esker     Published Date: Dec 08, 2014
Is your company looking to gain the efficiencies and savings of automated accounts payable processing? Find out how you can: • Quickly deploy one easy, web-based AP workflow solution for all users and systems • Ensure a continuous invoice audit trail • Simplify shared services setup In this white paper, you'll learn important cost and risk factors to consider with AP tools installed inside ERP applications — especially if you have multiple ERP instances or a mix of different enterprise applications. Download the white paper to learn more!
Tags : automation, best practices, ap workflow, cost, erp system, data recognition, applications, invoicing
     Esker
By: Esker     Published Date: Jun 29, 2015
Download the IFO’s new white paper, The Evolution of Payables, for an in-depth examination of the latest AP trends, and their impact on your financial operations.
Tags : automation, cloud computing, mobile, analytics, visibility
     Esker
By: beep! Directed Voicemail     Published Date: Mar 12, 2013
Download this white paper to learn about the insights from B2B sales experts on how to properly use voice mail to drive more response.
Tags : voicemail, beep!, sales strategy, crm, customer relationship management, calling center strategy, interactive marketing, direct mail/marketing
     beep! Directed Voicemail
By: Tripp Lite     Published Date: Mar 02, 2015
VoIP is rapidly becoming the standard for voice communications in business, government, education, government and healthcare. It offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, teleconferencing and other advanced features. The transition to VoIP presents a number of challenges like the need to install new equipment in the MDF and the IDFs dispersed throughout your organization's network/telecom wiring closets. Typical closet designs can't handle the increased wattage and heat output of the PoE switches used to power IP phones. In this white paper you'll learn: • The basics of VoIP migration and implementation • What issues to consider when upgrading network/telecom wiring closets for VoIP • What cost-effective solutions are available to power and protect a VoIP network wiring closet
Tags : voice traffic, teleconferencing, messaging, mobility, network, platforms, communication, voip
     Tripp Lite
By: Polycom     Published Date: Mar 13, 2015
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and critical to your success, and ease of use and HD quality voice and video to help drive user adoption. And communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI).
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Polycom     Published Date: Mar 13, 2015
As powerful as Microsoft Lync is, buyers should understand it is not a complete UC solution, and use of strategic partners is necessary. Voice and video are the most difficult services to provision correctly as workers require a high-quality, real-time experience. Anything short of that can remove many of the ROI benefits the company was hoping to realize. As such, companies deploying Lync should choose the best possible voice and video partner for Lync to simplify deployments and optimize user experience.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Polycom     Published Date: Mar 13, 2015
In the fall of 2013, Polycom and Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Polycom voice solutions for Microsoft Lync within their organizations.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Polycom     Published Date: Mar 13, 2015
Polycom uniquely brings together Microsoft Lync software, a strategic alliance with Crestron and its own industry-leading audio/visual technology for an intuitive and collaborative experience for every member of your team.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Polycom     Published Date: Mar 13, 2015
We are now in a world of Unified Communications (UC) and your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on a phone or mobile devices (BYOD). As IM becomes the new dial tone (“U there?”, “Is now a good time to talk”), when your users want to talk, they expect to be able to place their phone call from their UC client. For most companies today, that UC client is Microsoft® Lync®. While the user may want to place their phone call from Lync, they also want to be able to use a telephone dial pad to dial numbers, access features with convenient feature keys, and be able to choose between using a handset, headset, or speakerphone—and they want to use their phones in ways that are fully integrated with their Lync client.
Tags : mobile, lync, unified communication, concept, brand, enterprise, voice, products
     Polycom
By: Polycom     Published Date: Mar 13, 2015
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
Tags : mobile, unified communication, concept, brand, enterprise, voice, products, services
     Polycom
By: Polycom     Published Date: Jun 08, 2016
"Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. One of the software leaders in the UC space is Microsoft. As organizations look past IM and presence to explore other productivity and efficiency gains that might come with Skype for Business integration, the next logical step is Enterprise Voice. In this brief, you’ll gain valuable insight into the following 3 common questions companies ask before deploying Skype for Business Enterprise Voice: 1. What are the risks of deploying Skype for Business Enterprise Voice? 2. What is the quality of Skype for Business Enterprise Voice? 3. How can Skype for Business Enterprise Voice transform my company? Step inside this whitepaper for guidance from UC industry analyst, ZK Research. "
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity
     Polycom
By: Polycom     Published Date: Jun 08, 2016
"Now you can reduce your overall communications costs, streamline business processes, and make employees more productive, How? With Polycom voice solutions and Skype for Business. The brief by ZK Research, Lowering the Cost of Communications—and Six More Real Benefits of Skype for Business Voice details how you can improve staff productivity, leverage existing UC solutions, consolidate infrastructure, get to market quicker, support BYOD, and pave the way for video. All while dramatically lowering your total cost of communications."
Tags : communication, network management, business intelligence, business management, best practices, productivity
     Polycom
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