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By: Zendesk     Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
Tags : retail, ecommerce, web ecommerce, customer service, customer service, global support
     Zendesk
By: Zendesk     Published Date: Dec 02, 2016
To provide the highest level of customer service, your support team must decide when to be available. Yes, this could mean 24/7/365. But don’t worry. There are options at hand that will allow you to deliver anytime, anywhere service and get global, fast—regardless of the size of your company.
Tags : retail, ecommerce, web ecommerce, customer service, customer service, global support
     Zendesk
By: Cisco     Published Date: Nov 30, 2016
It's important to be prepared for any meeting — and online meetings are no exception. The value of video conferencing and webinars is well established. But online meetings have different things to consider than when meeting in-person. Users responding to an IDG Research Services survey cited technology challenges, reliability of network connections, and participant engagement as the top obstacles that they face when collaborating online
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     Cisco
By: IBM     Published Date: Nov 17, 2016
In this solution brief, you'll learn how IBM Integration Bus enables you to: - Eliminate the need for point-to-point connectivity - Connect across an array of packaged applications and web services - Route and transform data in virtually any format so you can read, interpret and convert multiple data formats - Expose and extend back-end systems to mobile devices
Tags : ibm, middleware, api economy, ibm integration bus, business agility
     IBM
By: Oracle     Published Date: Nov 14, 2016
This webinar shows how to get instant clarity with stunningly visual analysis and self-service discovery using Data Virtualization Cloud Service.
Tags : marketing analytics, cloud, cloud computing, virtualization, cloud service, cloud, analytics, oracle
     Oracle
By: Oracle     Published Date: Nov 08, 2016
This Webinar shows how Oracle Planning and Budgeting Cloud Services helps Ocado to scale, bring a lot more insight into their dynamic business, and provide one source of truth.
Tags : oracle epm cloud, cloud
     Oracle
By: Veracode     Published Date: Oct 26, 2016
Web and mobile applications are now top attack vectors for cyber attackers, accounting for more than a third of data breaches. As a result, securing the application layer has now become a high priority for enterprises. Enterprise application security testing solutions for Web, native, cloud and mobile applications are key to this strategy. In the latest Gartner 2015 Magic Quadrant for Application Security Testing, Veracode has been positioned as a Leader for the third year in a row based on our completeness of vision and ability to execute in the AST market. Download the report for more on why Veracode's automated cloud-based service is in Gartner's “Leaders” quadrant.
Tags : veracode, gartner, magic quadrant, application security testing, security, application security
     Veracode
By: Veracode     Published Date: Oct 26, 2016
Web application attacks are now the most frequent pattern in confirmed breaches, and organizations know that application security is key to protecting their data. But many organizations lack the resources to develop a comprehensive AppSec program, and need to look to external services. Download this guide for a straightforward, four-step method for acquiring the services you need to support a comprehensive AppSec program.
Tags : veracode, application security, sans, security
     Veracode
By: Dyn     Published Date: Oct 04, 2016
With nearly 80% of businesses experiencing four or more disruptions to their site each month, Aberdeen Group recently conducted a study to get to the root of today's internet performance challenges. Read the findings and discover how companies: Improve resolution times resulting from web outages - 65% of companies experience an hour or more to repair an internet related outage Increase customer satisfaction by 30% - A consistent, reliable and fast web experience is your key to happy, loyal customers Protect revenue - 60% of businesses record a minute of downtime resulting in a $1,000 loss in revenue Are your online services and sites built for resiliency or destined for the headlines? Get the report to find out how leading organizations are bucking the stats and implementing Internet Performance Management (IPM ) tools to boost time to resolution and improve site performance.
Tags : performance management, website, internet, dns
     Dyn
By: Polycom     Published Date: Sep 07, 2016
"For over a decade Polycom and Microsoft have been addressing the challenge facing businesses across the globe—how to create the next generation workplace and allow employees to truly collaborate from anywhere. The recent rollout of Office 365 by Microsoft has made the next generation workplace a reality and Polycom is the only provider of voice and video solutions built for this new environment. In this webinar, Polycom and Microsoft experts will discuss Microsoft’s new Office 365 services and how Polycom’s portfolio of enterprise voice and video products will drive collaboration across an entire organization from desktops to conference rooms and beyond. This webinar will cover the following product and industry discussions: •What you need to know about Microsoft’s new voice capabilities in Office 365 •How to outfit your organization with voice solutions that integrate natively with Skype for Business and Office 365 •How to prepare your organization for video collaboration around Sk
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     Polycom
By: Evariant     Published Date: Sep 07, 2016
Many hospital Chief Marketing Officers continue to debate whether their institution should transform their traditional marketing campaigns and embrace digital marketing. If you are in doubt as to whether digital marketing is important to your success and the success of your hospital, look at the countless articles, white papers, and blogs that have been published over the past several years that talk to the use of the internet and web-based services by patients and consumers. Here are a few of the latest examples from Pew Research Center’s Health Fact Sheet (
Tags : evariant, hospital, patient engagement, digital marketing
     Evariant
By: Oracle     Published Date: Aug 18, 2016
This webinar shows how SPARC delivers complete enterprise cloud services and on-premise compute solutions.
Tags : security, cloud, data analytics
     Oracle
By: IBM     Published Date: Aug 08, 2016
In this solution brief, you'll learn how IBM Integration Bus enables you to: - Eliminate the need for point-to-point connectivity - Connect across an array of packaged applications and web services - Route and transform data in virtually any format so you can read, interpret and convert multiple data formats - Expose and extend back-end systems to mobile devices
Tags : ibm, middleware, api economy, ibm integration bus, business agility
     IBM
By: Puppet     Published Date: Aug 03, 2016
After you set up your users and groups, the next thing you’ll want to do is configure the software running on your machines. In this webinar, you’ll get a taste of the many kinds of services and packages Puppet can manage on Windows. We’ll present some common use cases that will help you get some quick wins under your belt, including: - Managing Windows services (Windows Time, Disk Defragmenter, etc.) - Installing packages - Managing Windows maintenance tasks via WMI by executing arbitrary PowerShell code - Creating scheduled tasks in the Task Manager Puppet can do a lot, but we always recommend starting small and building on your success. Make 2016 the year you banish manual configuration for good!
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     Puppet
By: Okta     Published Date: Jul 27, 2016
For most companies, Active Directory (AD) or LDAP and play the central role in coordinating identity and access management policies. Directory integration typically serves as a "source of truth" for user identities, and it provides access control to on-premises resources such as networks, file servers, and web applications. A byproduct of the transition to cloud applications is the proliferation of separate user stores; each cloud application typically is rolled out independently and therefore has its own unique database of user credentials. Okta's cloud-based identity and access management service solves these problems with a single integration point that provides a highly available solution for all cloud and web-based application Active Directory integrations.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
     Okta
By: Okta     Published Date: Jul 25, 2016
For most companies, Active Directory (AD) or LDAP and play the central role in coordinating identity and access management policies. Directory integration typically serves as a "source of truth" for user identities, and it provides access control to on-premises resources such as networks, file servers, and web applications. A byproduct of the transition to cloud applications is the proliferation of separate user stores; each cloud application typically is rolled out independently and therefore has its own unique database of user credentials. Okta's cloud-based identity and access management service solves these problems with a single integration point that provides a highly available solution for all cloud and web-based application Active Directory integrations.
Tags : cloud computing, cloud applications, best practices, applications, access management
     Okta
By: SnowFlake     Published Date: Jul 08, 2016
Today’s data, and how that data is used, have changed dramatically in the past few years. Data now comes from everywhere—not just enterprise applications, but also websites, log files, social media, sensors, web services, and more. Organizations want to make that data available to all of their analysts as quickly as possible, not limit access to only a few highly-skilled data scientists. However, these efforts are quickly frustrated by the limitations of current data warehouse technologies. These systems simply were not built to handle the diversity of today’s data and analytics. They are based on decades-old architectures designed for a different world, a world where data was limited, users of data were few, and all processing was done in on-premises data centers.
Tags : snowflake, data, technology, enterprise, application, best practices, social media, storage
     SnowFlake
By: SnowFlake     Published Date: Jul 08, 2016
In the era of big data, enterprise data warehouse (EDW) technology continues to evolve as vendors focus on innovation and advanced features around in-memory, compression, security, and tighter integration with Hadoop, NoSQL, and cloud. Forrester identified the 10 most significant EDW software and services providers — Actian, Amazon Web Services (AWS), Hewlett Packard Enterprise (HPE), IBM, Microsoft, Oracle, Pivotal Software, SAP, Snowflake Computing, and Teradata — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architect professionals select the right solution to support their data warehouse platform.
Tags : forrester, enterprise, data, technology, best practices, innovation, security
     SnowFlake
By: Puppet     Published Date: Jul 05, 2016
Our recorded Windows webinar series covers all the basics and more to help you get started with Puppet. Each 45-minute recording focuses on a specific task you can automate with Puppet, as well as a demo of how it works. You’ll learn how to use automation to: • Manage local groups and Active Directory membership. • Manage Windows services, install packages and create scheduled tasks. • Deploy IIS and ASP.NET. • Set up Windows for system and application monitoring. • Get started on Azure with Puppet. Puppet can do a lot, so start small and build on each success. Enjoy the demos!
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     Puppet
By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
Tags : cloud, telephony, mobile consumer, customization, smbs, seamless experience
     Mitel
By: Cisco     Published Date: Jun 21, 2016
Join us as senior executives from Cisco, Rockwell Automation, Steelcase, and Harley Davidson explore:
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     Cisco
By: AWS     Published Date: Jun 15, 2016
The cloud is now the center of most enterprise IT strategies. Many enterprises find that a well-planned “lift and shift” move to the cloud results in an immediate business payoff. This whitepaper is intended for IT pros and business decision makers in Microsoft-centric organizations who want to take a cloud-based approach to IT and must modernize existing business-critical applications built on Microsoft Windows Server and Microsoft SQL Server. This paper covers the benefits of modernizing applications on Amazon Web Services (AWS) and how to get started on the journey.
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     AWS
By: EMA Analyst Research     Published Date: Jun 07, 2016
By viewing this on-demand webinar, you will also discover: • How organizations view their big data initiatives and how they compare with their actual implementation maturity. • Are data lakes becoming a brackish data swamp or a reliable location for data management practices? • How organizations are continuing the trend of implementing the EMA Hybrid Data Ecosystem in association with their big data initiatives.
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     EMA Analyst Research
By: Cisco     Published Date: Apr 20, 2016
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location. Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
Tags : cisco webex, meeting center, security, web conferencing, video conferencing, fedramp
     Cisco
By: Cisco     Published Date: Apr 20, 2016
Go ahead. Create and join meetings easily from your computer or mobile device. Invite participants to share content in real time. See who you’re talking to. All in a highly secure environment. This is now reality for government agencies, thanks to Cisco WebEx® Web Conferencing, a FedRAMP-compliant service. As a FedRAMP-compliant solution provided by the market leader in web and video conferencing, Cisco WebEx Web Conferencing lets you: • Easily meet face to face with meeting participants from other locations • See and hear the same information at the same time with attendees • Collaborate and increase productivity without the need for travel • Make meetings more engaging with high-definition (HD) video, audio, and content sharing
Tags : cisco webex, web conferencing, productivity, connectivity, government agencies, fedramp, video conferencing, security
     Cisco
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