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By: WebEx.     Published Date: Apr 03, 2009
Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members, and develop better visibility into their sales pipeline. Today, sales organizations are increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales processes because these tools can greatly enhance sales productivity and reduce costs.
Tags : webex, web collaboration, collaborative strategies, crm, sales force automation, sales cycles, sales processes, web meetings
     WebEx.
By: WebEx.     Published Date: Apr 03, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
Tags : webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization
     WebEx.
By: WebEx.     Published Date: Apr 03, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended.  Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
Tags : webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles
     WebEx.
By: WebEx.     Published Date: Apr 03, 2009
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. We identify and analyze these challenges, and examine how organizations are leveraging people, processes, technology, and knowledge to address these issues successfully. In addition, beginning in the Executive Summary and continuing throughout the report, we raise questions about troubling trends and offer a new model for overcoming the problematic issues related to the field of sales.
Tags : webex, sales performance optimization, crm, sales force demographics, sell cycle analysis, detailed performance assessment, change analysis, sales knowledge management
     WebEx.
By: WebEx Communications     Published Date: Dec 14, 2007
In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper.
Tags : collaboration, collaborative, portals, collaborate, software, webex
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
The Internet is revolutionizing technical support. But, this efficiency often comes with a price in customer satisfaction. Customers expect to be able to solve their own problems or immediately communicate with a person who can make things right. But too often, these expectations aren't met. What's needed is a new class of software: web-based Automated Contact Distribution.
Tags : remote support, contact management, customer, customer service, customer support, online support, online help desk, help desk
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
Tags : remote access, remote support, customer service, help desk, productivity, customer satisfaction, webex
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
Tags : e-training, etraining, e-learning, elearning, employee education, education, training, collaboration
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
Tags : online presentations, online training, staff training, interactive selling, system management, remote support, web meetings, online meetings
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.
Tags : e-training, etraining, e-learning, elearning, employee education, education, training, collaboration
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
Tags : online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.
Tags : customer support, helpdesk, help desk, technical support, remote access, roi, spend management, cut costs
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
Based on a survey conducted by ServiceXRG, this paper explores the use and effectiveness of remote support technology across all industry sectors and how companies can take remote support to the next level to significantly improve the support transaction process, reduce service delivery costs and increase solution effectiveness.
Tags : remote support, remote access, help desk, helpdesk, customer support, support, customer experience, customer satisfaction
     WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
Tags : online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos
     WebEx Communications
By: Act-On     Published Date: Nov 12, 2008
Discover how to get maximum response from your next e-mail Webinar invitation. Learn how to make your event stand out from the crowd, and how to avoid the common mistakes that doom most Webinars to mediocrity.
Tags : act-on, webinars, marketing, campaigns, marketing automation, lead generation, lead management, email
     Act-On
By: Cisco Webex     Published Date: Feb 16, 2011
Beat your quotas-and your competition-with Cisco WebEx Meeting Center and Enterprise IM solutions.
Tags : cisco webex, webex meeting center, free trial, enterprise im solution, meeting online, integrated audio conferencing, webinars & web conferencing, crm solutions/software
     Cisco Webex
By: Cisco Webex     Published Date: Feb 16, 2011
Increase the reach and impact of your training programs with Cisco WebEx Training Center.
Tags : cisco webex, cisco webex training center, interactive training employee, video, web analytics, webinars & web conferencing, crm solutions/software, customer experience/engagement
     Cisco Webex
By: Cisco Webex     Published Date: Aug 16, 2011
Cisco WebEx supports 10 million subscribers each month with easy-to-use web applications. It's free, it's easy, it's WebEx . . . try it today.
Tags : cisco webex, webex meeting center, free trial, sales cycle, customer interaction, video, imenterprise im solution, meeting online
     Cisco Webex
By: Webex     Published Date: Dec 03, 2012
Enabling real-time collaboration to connect global employees and virtual teams is a growing trend among organizations seeking a competitive advantage.
Tags : real-time, virtual teams, webex, cisco, saas, security
     Webex
By: Cisco     Published Date: Nov 30, 2016
CureSeq’s mission is to “revolutionize next-generation sequencing in the oncology space.” To accomplish this, the company must reach as many researchers and clinical oncologists as possible to help them identify and treat cancer. CureSeq, whose work has been published in scientific journals, needed a reliable online meeting solution to communicate effectively with critical stakeholders around the world. After struggling with several other solutions, the company selected Cisco WebEx to take advantage of the platform’s presentation and document-sharing capabilities and audio quality.
Tags : 
     Cisco
By: Cisco     Published Date: Dec 21, 2016
Employees are mobile because we support everyone with technology and policies that allow them to work flexibly in terms of time, place, and device. We deliver this capability through Cisco products for secure wireless LAN (WLAN) and home and remote access (Cisco Virtual Office and VPN), as well as softphones, Cisco® WebEx®, Cisco Spark™, and extension mobility features. Our bring your own device (BYOD) policies and program allow employees to use their personal mobile devices to access the Cisco network, after the device is registered and confirmed as compliant with our security requirements for making it a secure or trusted device.
Tags : 
     Cisco
By: Server Technology     Published Date: Feb 10, 2015
WebEx elected to pursue a course of investigation and analysis that required a granular picture of its application-centric hardware implementations and corresponding power usage profiles. To accomplish this, WebEx decided to retool their datacenters with intelligent power strips having the ability to remotely report power consumption.
Tags : server technology, power consumption, power and cooling, energy costs, roi
     Server Technology
By: Cisco     Published Date: Apr 19, 2016
Digital collaboration is supposed to make work easier, right? But if the tools that are supposed to make working together simple don’t actually boost productivity and efficiency, what’s the point?
Tags : cisco webex, best practices, digital workplace, digital collaboration, productivity, efficiency
     Cisco
By: Cisco     Published Date: Apr 19, 2016
Golin brings account teams, clients, and their best ideas together in one place with the Cisco Spark application.
Tags : cisco webex, global communications, golin, client experience, client servicing, best practices, teamwork, collaboration tools
     Cisco
By: Cisco     Published Date: Jan 05, 2015
Many users have only scratched the surface of what’s possible with Cisco WebEx. Which means you may be missing out on options and opportunities that enhance collaboration, save time, and lead to great things. Give us an hour and we’ll show you how you can fully leverage your account to the benefit of your users, customers, partners, and you.
Tags : mobile, video collaboration, portfolios, investments, unified communications
     Cisco
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