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By: Cisco     Published Date: Jan 29, 2009
Traditional purchasing habits and brand loyalties are a thing of the past. They've grown accustomed to shopping and interacting with businesses over the Internet. They want personalized service and satisfying experience. Learn what you can do to keep up with these trends.
Tags : cisco, website enhancements, customer experience, web 2.0, pet scan, rss feed, rich product content, live chat
     Cisco
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