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workforce insights

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By: Sage     Published Date: Nov 26, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work are changing. Employees are more diverse, mobile and technologically savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything from attracting and keeping the best talent to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people better and
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     Sage
By: Dialpad     Published Date: Apr 19, 2016
Today, everything about the way we work has changed. Your employees, customers, and extended ecosystem have greater expectations than ever before, and the voice and unified communication solution you select is one of the most important decisions you can make toward a collaborative, connected, and productive workforce. This list gives you some of the most important questions to include in an RFP this year, as well as key insights about how these will play out for your business.
Tags : communication, reporting, network management, business intelligence, business management, best practices, productivity
     Dialpad
By: Rosetta Stone     Published Date: Jan 23, 2018
With global opportunities on the rise,. having a multilingual workforce has become a critical market success factor. Language proficiency and awareness of a market's culture, local customs, and business traditions conveys respect for customers and colleagues, which leads to greater trust and improved business results. Businesses are providing language-learning resources that prepare employees to engage in these markets. Forbes Insights and Rosetta Stone surveyed 200+ executives globally to understand the impact of language training on companies and employees. Read this guide to learn the key themes and data from the report.
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     Rosetta Stone
By: Sage People     Published Date: Jan 04, 2019
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people
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     Sage People
By: Sage EMEA     Published Date: Dec 19, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people better an
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     Sage EMEA
By: Genesys     Published Date: Dec 11, 2013
Gartner recently released its Magic Quadrant for Contact Center Workforce Optimization, the annual report analyzing the workforce optimization industry. Gartner positions vendors based on Completeness of Vision and Ability to Execute. Genesys improved its 2013 position moving from Niche Player to the Challengers Quadrant. This report provides you with insights you need to determine the Workforce Optimization Solution that is right for your organization. Read Now.
Tags : wfo, strategic planning, recruitment, workforce management, wfm, call recording and quality management, performance management, surveying
     Genesys
By: SAP     Published Date: Jun 04, 2015
Workforce analytics solutions are the key to answering such questions and getting the metrics and insights needed to make informed HR decisions and create actionable workforce plans. This paper explores the business case for investing in workforce analytics. It focuses on how cloud-based solutions hide complexity associated with HR data, as well as deliver best practices, minimize maintenance costs, and provide quick time to value.
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     SAP
By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
Workforce analytics solutions are the key to answering such questions and getting the metrics and insights needed to make informed HR decisions and create actionable workforce plans. This paper explores the business case for investing in workforce analytics. It focuses on how cloud-based solutions hide complexity associated with HR data, as well as deliver best practices, minimize maintenance costs, and provide quick time to value.
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     SuccessFactors, an SAP Company
By: Workday Netherlands     Published Date: Jul 05, 2019
"How can your growing organisation scale effectively and remain competitive? A strong HR core can help. This playbook from HR guru Jason Averbook and Workday offers step-by-step instructions for building an HR foundation that helps teams achieve success across your organisation. Read now to learn how the right technology enables you to: ? Streamline HR processes ? Better engage your workforce ? Deliver timely data-driven insights to stakeholders "
Tags : finance, workday, workforce technology, digital strategy
     Workday Netherlands
By: KPMG     Published Date: Jul 10, 2018
Robotic process automation (RPA) promises huge gains for business services, including lower costs, better market insight and an improved customer experience. But implementing RPA requires a clear plan of action. Download this guide to: • understand the different types of automation • rethink myths around automation that could be holding you back • plan the first 100 days of your RPA journey • understand how to manage change as you integrate ‘bots’ into your workforce • get key insights from more than 50 automation projects worldwide.
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     KPMG
By: Visier     Published Date: Nov 04, 2014
With workforce analytics, HR professionals can play a more pivotal role in their organizations to help direct senior management and hiring managers in connecting the dots between their company’s overall performance and their investment in their workforce. Workforce analytics empower HR professionals to shift from being an operational function to becoming more of a strategic role within their organization. Workforce analytics uncovers deep insights into workforce data by drilling down into the data and highlighting both patterns of success to be repeated and patterns of failure that could lead to risk and impact. Go from intuition- to fact-based workforce decision-making with this comprehensive guide to workforce analytics. This eBook includes advice on how to get started, tips to ensure successful implementation, and key recommendations for finding the right solution
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: Visier     Published Date: Jan 30, 2015
Until recently, ConAgra Foods struggled to collect accurate, analyzable data about its workforce. Information was spread across the organization in siloed systems within various departments and was often difficult to reconcile. In a few short years, however, ConAgra Foods has been able to leverage technology solutions to gain real-time insights into its employee data and can now analyze its workforce across a wide range of subject areas. Download this case study to see how ConAgra Foods transformed the role of HR through analytics, and to get guidance on how your organization can adopt a similar approach.
Tags : visier, conagra, workforce, hr analytics, real-time insights
     Visier
By: Visier     Published Date: Jan 25, 2019
Visier People is the leading people analytics and workforce planning solution – a cloud-based people strategy platform that provides answers to hundreds of pre-built, best practice questions, across a range of HR and business topics. Offering unmatched people insights, Visier People also enables continuous, collaborative, data-driven workforce planning.
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     Visier
By: Oracle HCM Cloud     Published Date: May 25, 2017
A growing demand for convenient digital services and workforce insights has spurred a digital HR transformation age. As organizations respond with a pursuit toward HCM Cloud solutions, many struggle with the evaluation process. This guide provides tips, advice and a checklist to help you make the right choices for your business, and your people.
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     Oracle HCM Cloud
By: VMware Citrix     Published Date: Jan 23, 2018
This paper provides guidance for selecting and purchasing a virtual workspace solution to enable your totally mobile workforce. Five buying decision considerations that directly impact the success of your mobile workspace strategy are discussed in detail. Recommendations for the most critical specifications are given to help you in defining an effective virtual workspace strategy for your environment. The intended audience for this paper is enterprises seeking to empower a completely mobile workforce while enabling IT administrators to manage and secure their rapidly changing networks. IT decision-makers and lineof- business leaders alike will find the insights presented helpful for executing a mobile conversion strategy.
Tags : buying criteria, mobile, workforce, work solutions, vmware
     VMware Citrix
By: SAS     Published Date: May 24, 2018
For 20 years running, SAS has landed a coveted spot on Fortune’s 100 Best Companies to Work For list. Our HR department plays a critical role in keeping current employees engaged and productive as well as anticipating and preparing for future workforce needs. How? One reason is our use of data and analytics to drive HR decision making. It would be easy to assume other companies see the value of analytics; however, a Deloitte survey found 75 percent of HR leaders rate analytics as a priority, yet only 8 percent say their HR organization has a strong analytics capability. I had the pleasure of meeting David Harcourt, Associate Manager of Employee Insights at Yum! Brands when he spoke at the Analytics Experience 2016 conference in Las Vegas. His session, “HR Analytics from Scratch: 8 Lessons Learned in the First Year,” provided valuable insight into what it takes to build HR analytic competency from scratch. His mission is to share with others what he wishes he’d known when he started bui
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     SAS
By: ADP     Published Date: Nov 16, 2017
Many businesses invest in analytics technology thinking it’s a silver bullet. But data doesn’t always tell the whole story. You get percentages but not insights. Trends but not necessarily relationships or patterns. Truly impactful workforce analytics has to do more. You have to turn data into insight, and then put it into action. This workbook is designed to help you progress through the workforce analytics maturity model. The first step in the process is to identify where you stand today.
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     ADP
By: ADP     Published Date: Nov 16, 2017
People are the most important part of your organization. Understanding what they do, how they do it, and even why they do it, provides invaluable insights for optimizing your processes, department, or entire organization. And as a business leader, in many ways you’ve never had it so good. There’s more people data available than ever before, and you’ve got the opportunity to put it to work through data-driven initiatives like changes to workforce demographics, employee retention, or benefits allocations. And most important, you have a chance to fuel business decision-making with smart workforce insights. Once you’ve learned how to turn your people data into real business value, you’ll create more visibility within your business, and everyone will see that the rewards of HR analytics are worth the effort. It’s time to take the opportunity to prove the value of data-driven HR. No more darkness. Otherwise, the only journey ahead is into some challenging pitfalls. We’ve identified five of t
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     ADP
By: Workday     Published Date: Jul 05, 2019
How can your growing organisation scale effectively and remain competitive? A strong HR core can help. This playbook from HR guru Jason Averbook and Workday offers step-by-step instructions for building an HR foundation that helps teams achieve success across your organisation. Read now to learn how the right technology enables you to: ? Streamline HR processes ? Better engage your workforce ? Deliver timely data-driven insights to stakeholders
Tags : workforce-technologie, digitale strategie
     Workday
By: Cornerstone OnDemand     Published Date: Apr 16, 2018
The role of learning and development has never been more important to the success of small and medium businesses, especially because of the fierce competition with big business to attract and retain top talent. We’re amidst a disruption in the way employees work and learn. Technology, skills, and workforce demographics are shifting and evolving at a rapid pace. Employees are now sitting in the driver’s seat when it comes to their career path and companies are getting strategic with how to meet this new demand. Read our guide “The Rise of the Holistic Learning Experience” to learn how the new role of learning and development can help your company thrive. You’ll gain insights on: • Consumer-driven technology changing the game • Continuous learning and staying relevant amid change • The holistic learner experience Get your copy and start building a holistic learning program today.
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     Cornerstone OnDemand
By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Tags : technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
     8x8 Inc.
By: Kronos     Published Date: Jul 26, 2017
Learn about HCM strategies such as using mobile technology to optimize communication; offering flexible working hours for work-life balance; managing employee absences for stronger compliance, cost control, and employee well-being; and using analytics for workforce insights.
Tags : mobile technology, work life balance, cost control, employee satisfaction, workforce insights
     Kronos
By: Interactive Intelligence     Published Date: Oct 03, 2011
To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.
Tags : interactive intelligence, workforce management, acd, schedule, forecasting, wfm, processes, best practice
     Interactive Intelligence
By: Sage     Published Date: Jan 30, 2015
As organizations look for more ways to increase productivity and profitability, human resources departments are being asked to provide more strategic input to executives. Doing so requires tools that improve access to timely, accurate information for enhanced business decision making. If you don’t have a human resource management system (HRMS), HR can end up spending too much time on repetitive day-to-day tasks like paperwork while struggling to deliver meaningful workforce insights. The right HR management software can help the HR team increase control over employee data, optimize productivity, and take employee engagement to the next level, so you can deliver the future workforce your organization needs to succeed. This white paper discusses the five areas to keep in mind when evaluating solutions to find an HRMS that’s a good fit for your business.
Tags : sage, hr management, hr software, hrms, hr team, evaluating solutions
     Sage
By: IBM     Published Date: May 07, 2015
The essential bridge between an organization and its customers is the workforce. The ability to engage, develop, recognize and support employees will be critical in the decisive battle for customer loyalty. It is employees who represent the organization's brand in the market, who interact with customers on a daily basis, who analyze changes in customer preferences and who develop and maintain the technologies that help connect the physical and digital worlds. And, therefore, a motivated and properly prepared workforce will be indispensable for success in the customer-activated world. Watch this webcast to learn: • Key CHRO insights from the Global C-Suite Study • Three workforce challenges for HR in a customer-driven world • Three actions HR can take with real-life examples
Tags : workforce, employees, customer loyalty, branding, talent acquisition, ibm
     IBM
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