workforce scheduling

Moving beyond an administrative mindset and optimising the flow of people behind the processes can bring about significant cost savings, as well as open new doors for revenue creation. As organisations look to prioritise IT spending, workforce management should be seen as a strategic imperative, for a number of compelling reasons.

Moving beyond an administrative mindset and optimising the flow of people behind the processes can bring about significant cost savings, as well as open new doors for revenue creation. As organisations look to prioritise IT spending, workforce management should be seen as a strategic imperative, for a number of compelling reasons.

This paper explores the business benefits that contractors can gain by adopting field workforce scheduling & optimization technologies.

New labor laws are a regular occurrence these days… and yet they’re just a small slice of your compliance demands. To help you stay informed and effective, our Director of Compliance takes an annual look at some of the biggest upcoming challenges and lets you know how to prepare.

In this informative webinar Jason Chester, the CEO and Director of Research for Infogencer, will outline his organisation’s findings on the business challenges surrounding absence management and share insights on addressing these challenges from both a technical and a business perspective.

Do you want to know how other organizations design, execute, and measure workforce management programs? Here’s your chance.

NICE has made a significant investment into AI and ML techniques that are embedded into its core workforce management solution, NICE WFM. Recent advancements include learning models that find hidden patterns in the historical data used to generate forecasts for volume and work time. NICE WFM also has an AI tool that determines, from a series of more than 40 models, which single model will produce the best results for each work type being forecasted. NICE has also included machine learning in its scheduling processes which are discussed at length in the white paper.

Today’s financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a company’s employees can make or break these crucial relationships through their interactions with customers. That’s why businesses — from wealth management and insurance firms to banks and credit unions — are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service. Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway

In this white paper, we share 10 critical questions every employer should ask their SaaS provider before moving their workforce management systems—such as time and attendance, scheduling, and leave management—to the cloud. Packed with detailed information about industry standards and tips for protecting your employee data, you’ll learn: • 10 questions to ask your SaaS provider before you share employee data • WorkForce Software’s multi-layered approach to cloud security • What you need to know about disaster recovery and redundancy measures • What certifications to look for when evaluating cloud providers

Download this white paper to gain a clear understanding of: Where current employee scheduling practices fall short 5 concrete ways to empower employees and improve engagement through scheduling Essential manager tools to look for in any workforce scheduling tool What to expect from scheduling improvements And more

By downloading this trend survey you’ll learn: The high cost of payroll errors How organizations cover employee leave The impact of fatigue in the workplace Strategies for improving employee satisfaction Employers’ top compliance concerns And much more

The results of a 2016 study on employee burnout conducted by Kronos and Future Workplace show that 95 percent of HR leaders agree that burnout affects employee retention. Although serious, the issue of burnout isn’t insurmountable if organizations are proactive in addressing its causes. The implementation of new workforce technology with flexible scheduling capabilities and workforce analytics can help stop burnout before it starts.

HotSchedules needed an agile and scalable IT environment that could respond quickly to growth opportunities. The company deployed the Windows Server 2008 operating system with Hyper-V virtualization technology to consolidate its server environment, reduce costs, and maximize network performance. By hosting up to 19 virtual machines on each physical server, HotSchedules increased its growth capacity while cutting power costs 77 percent and enhancing the company’s competitive position.

Ray Pawlikowski, President of HotSchedules, discusses how virtualization services from Dell helps HotSchedules scale their business while reducing power consumption and floor space costs.

Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.

For High-Performing Organizations, Time and Attendance Is More Than Just Tracking and Automating Timesheets

Download the complimentary guidebook and learn how your organization can achieve this kind of return through optimized scheduling, ensured compliance, improved productivity and real-time data analysis.

To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.

During the past several years, challenges such as increased regulatory pressures, employee fatigue and the ever-present need to reduce costs have all weighed heavily on most human resource organizations. As a result, HR and payroll professionals are playing an increasingly strategic role in the day-to-day operation of the business.

When it comes to scheduling employees, restaurants have a lot of choices. There’s paper, sticky notes, emails and spreadsheets. But as managing labor gets more complex and employees turn more and more to their phones, these old-school methods just aren’t getting the job done. This puts most restaurant operators in one or two categories: either they’ve already adopted an online scheduling software to manage their workforce, or they know they need to make the switch. This ebook will show you how easy it is to use employee scheduling software and how much time it can save everyone in your organization.