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By: XaSystems     Published Date: Aug 16, 2007
This list of Frequently Asked Questions provides answers to important questions affecting ITIL professionals, including the significant differences between version 2 and 3, the impact on investments in publications and training, and how other standards align with version 3.
Tags : itil, faq, faqs, frequently asked questions, it infrastructure library, xa systems, xasystems, best practices
     XaSystems
By: XaSystems     Published Date: Aug 16, 2007
This quick reference guide provides an easy to use snap shot of key ITIL version 3 practices and concepts.  In addition, it provides a visual map between ITIL Version Service Delivery and Support books to the new ITIL Version 3.
Tags : itil, it infrastructure library, xa systems, xasystems, best practices, infrastructure, itil v3, itil v2
     XaSystems
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