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By: Broadsoft     Published Date: Apr 04, 2017
It’s easy to feel overwhelmed by information, messages and notifications from workplace apps that don’t talk to one another. This disjointed technology disrupts our workflow, and we lose our momentum.
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     Broadsoft
By: Broadsoft     Published Date: Apr 04, 2017
Enabling greater flexibility and productivity without the need for large capital investment, the benefits of Cloud Communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
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     Broadsoft
By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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     Broadsoft
By: Broadsoft     Published Date: May 25, 2017
This whitepaper is for contact center management and business executives looking for ways to optimize the business performance of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this whitepaper provides bestpractice steps to break down the resulting data silos, unify them, and optimize your contact center for business performance. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this whitepaper will provide best practices to prevent building data silos.
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     Broadsoft
By: Broadsoft     Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
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     Broadsoft
By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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     Broadsoft
By: Bronto     Published Date: Jul 10, 2017
Canadian consumers have made shopping online an established behavior—80% did it last year—and many online retailers are interested in selling to them. That’s because they see opportunity. The product selection and retailer options Canadians ?nd online with merchants based in Canada trail their expectations, and that leads many to look at international shopping options. 67% of Canadian online shoppers purchased from a foreign e-retailer last year, according to PayPal Inc., making Canada the seventh-highest nation for cross-border online shopping among 29 surveyed.
Tags : e-commerce, canada, consumers, e-retailer, customer expectations
     Bronto
By: Bulldog Solutions     Published Date: Jul 20, 2009
A call-to-action architecture helps you engage more prospects in conversations that could lead to closed sales. This white paper outlines a strategy to create a call-to-action architecture that sets your sales team up for a success.
Tags : conversion mapping, sales pipeline, prospects, call-to-action architecture, lead generation, sales engagement, conversion points, planning
     Bulldog Solutions
By: Bulldog Solutions     Published Date: Jul 20, 2009
If you’re under increasing pressure to be as efficient as possible with your marketing spend, you need to avoid wasting resources on strategies and messages targeted at the wrong audience. This white paper is a step-by-step guide on creating buyer personas to help focus your marketing efforts.
Tags : audience, bds, bulldog solutions, client list, pain points, motivators, validation, map
     Bulldog Solutions
By: Business.com     Published Date: Jun 03, 2009
Learn the 9 keys to improving the quality of your leads from your B2B search marketing efforts - simply and effectively - with this Business.com whitepaper. Download to learn more today!
Tags : business.com, b2b, search marketing, b2c, toolkit, key relevance, jumpfly, sales cycle
     Business.com
By: Business.com     Published Date: Jun 03, 2009
At a time when most businesses are facing lengthening sales cycles, reduced budgets and staff cut-backs, its imperative to keep leads flowing into the business and at a lower cost. In this study of over 27,000 B2B web sites, Business.com found 93% of B2B companies are in danger of having their best intentions come back to haunt them. Learn more today!
Tags : black box, b2b, search marketing, b2c, toolkit, key relevance, jumpfly, sales cycle
     Business.com
By: BuyerZone     Published Date: Feb 18, 2014
This Phone Systems Buyer's Guide will help you understand the type of decisions you need to make, how to choose a business phone system, and how to find a phone system dealer.
Tags : buyerzone, phone system, phones, business phones, web conferences, headsets, communications, business communications
     BuyerZone
By: CA Technologies     Published Date: Feb 24, 2015
Learn how to use DCIM to shift development and production workloads between infrastructure resources to maintain a consistent user experience
Tags : ca technologies, dcim, data center, dcim deployment, infrastructure, data center workload
     CA Technologies
By: CA Technologies     Published Date: Jul 20, 2017
e-book which lays out the case for machine learning and artificial intelligence for mainframe operational analytics. The mainframe is now part of a highly complex connected ecosystem driving trillions of mobile and web transactions critical to the functioning of the application economy. The emergence of new workloads and apps on the mainframe means that the status quo isn’t enough when it comes to Mainframe management. IT professionals alone – whether mainframe skilled or not – simply can’t keep up with the onslaught of performance alerts, false alarms. Machine learning deliver mainframe intelligence a more proactive and automated approach to handle this challenge.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
If you’ve seen recent car ads, you know they’re as likely to promote applications and connections as they are styling and horsepower. But manufacturers aren’t the only ones pushing apps these days. Banks, airlines, restaurants—you name it—all are using them to attract and engage customers. This is the application economy; where every company is in the software business and user experience is the new survival of the fittest.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
IDC's research shows that, worldwide, over 70% of enterprise cloud users currently rely on multiple clouds (public and/or private) to support a wide range of applications and workloads. Efficient management of these resources depends on IT operations and DevOps teams having access to consistent, accurate infrastructure performance monitoring data and reporting that span the full set of on-premise cloud infrastructure and public cloud IaaS services. CA Technologies recently announced new capabilities for CA Unified Infrastructure Management (CA UIM) that allow the product to more fully address the monitoring needs of complex multicloud infrastructure as part of delivering on CA's vision to fully enable the agile DevOps in the application economy.
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     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
• Use CA Live API Creator to deliver running prototypes in hours. Convert business requirements into working software. • Not just for wireframes, but also for running systems, databases, logic and user interfaces. It’s as simple as a spreadsheet and just as fast. • Impress your business users with results in hours to get their feedback on the data model and logic. Iterate instantly. • All you need is in the box. No IDE to install or configure. Just use your browser.
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     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
IDC's research shows that, worldwide, over 70% of enterprise cloud users currently rely on multiple clouds (public and/or private) to support a wide range of applications and workloads. Efficient management of these resources depends on IT operations and DevOps teams having access to consistent, accurate infrastructure performance monitoring data and reporting that span the full set of on-premise cloud infrastructure and public cloud IaaS services. CA Technologies recently announced new capabilities for CA Unified Infrastructure Management (CA UIM) that allow the product to more fully address the monitoring needs of complex multicloud infrastructure as part of delivering on CA's vision to fully enable the agile DevOps in the application economy.
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     CA Technologies
By: CA Technologies     Published Date: Aug 22, 2017
CA Dynamic Capacity Intelligence from CA Technologies is an easy-to-use, fully automated and intelligent capacity management and realtime dynamic capping solution. The solution is designed to streamline your ability to monitor and effectively manage SLAs and improve operational efficiency. It helps IT to achieve rapid value by enabling priority mainframe workloads to the required capacity to meet SLAs while at the same time helps remove the guesswork for MLC pricing.
Tags : management, sla, application delivery, workload, mainframe, lpar boundaries, ca technologies
     CA Technologies
By: CA Technologies EMEA     Published Date: Aug 03, 2017
Using CA Live API Creator, you can execute business policies using Reactive Logic. You write simple declarative rules defining relationships across data fields, and they’re automatically enforced when changes occur—just like formulas in a spreadsheet. Reactive Logic should cover most of your application requirements, but you also have the ability to configure event processing or external callouts using server-side JavaScript or imported Java® libraries if you so desire.
Tags : api, application programming interface, psd2, open banking, json, github
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 25, 2018
The latest version of CA Project & Portfolio Management facilitates core financial activities with the ease and familiarity of a spreadsheet. Two years ago, CA began to reevaluate how organizations were leveraging their project and portfolio management solutions. Our goal was to identify ways CA Project & Portfolio Management (CA PPM) could better serve every user.CA PPM 15.3 simplifies the job of the financial manager with Microsoft Excel® -like functionality, embedded communication and collaboration features, and direct links to the industry’s most popular reporting and business intelligence tools. Today, CA PPM provides financial managers with the ability to visualize, manage and take advantage of data like never before—all from inside the solution.
Tags : budgets, project, cash, flows, finance, project, management
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 29, 2018
In time, containers will be the means by which all workloads are deployed on server platforms. It makes too much sense. Constructing fake machines around virtual workloads, just to make them portable across servers, was not the architecturally rational thing to do. It was the expedient thing to do, because cloud platforms had not yet evolved to where they needed to be. This book presents a snapshot of the emerging approaches to container monitoring and distributed systems management that engineers and their customers are building together.
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 07, 2018
There are five ways to provision test data. You can copy or take a snapshot of your production database or databases. You can provision data manually or via a spreadsheet. You can derive virtual copies of your production database(s). You can generate subsets of your production database(s). And you can generate synthetic data that is representative of your production data but is not actually real. Of course, the first four examples assume that the data you need for testing purposes is available to you from your production databases. If this is not the case, then only manual or synthetic data provision is a viable option. Download this whitepaper to find out more about how CA Technologies can help your business and its Test Data problems.
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 07, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 10, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
Tags : continuous delivery, application delivery, testing, test data management
     CA Technologies EMEA
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