RSS feed Get our RSS feed

News by Topic

business concerns

Results 1 - 25 of 61Sort Results By: Published Date | Title | Company Name
By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
Tags : cloud contact center, ccng, analytics. remote working, non-voice channels
     8x8 Inc.
By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Tags : technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
     8x8 Inc.
By: Actiance, Inc.     Published Date: Jan 15, 2015
Government and public sector agencies are just beginning to realize how social networks can improve business results. With access to real-time communication, collaboration, and social networking platforms, agencies can improve internal process efficiencies that help them provide better services to their constituents. But first, these agencies have to consider regulatory requirements like the Freedom of Information Act (FOIA) which require compliant use of these networks and the content people create on them. Read this paper to gain an understanding of: What the regulatory landscape of the public sector looks like What concerns you should be aware of from a legal perspective
Tags : electronic communications, public sector, social networking platforms, compliance, real-time communication
     Actiance, Inc.
By: Actiance, Inc.     Published Date: Jan 15, 2015
Social Media Risks and Benefits for the Pharmaceuticals Industry Drug makers are just beginning to realize how social networks can improve business processes. Social media helps your organization share information and exchange ideas with your customers quickly, but doing so can involve considerable risk. That’s because social media is subject to the scrutiny of regulators, legislators, and litigators. So, what seems like a spoon full of sugar is often a tough pill to swallow when you consider regulatory requirements from agencies like the FDA. On top of that, increasing litigation has made it a business requirement to consider solutions that help bring down skyrocketing legal costs. Not having technology in place to help manage these requirements and increasing risks, or doing so without careful planning, can be a costly mistake. Read this paper to gain an understanding of: What the regulatory landscape of the pharmaceuticals industry looks like What concerns you should be aware of f
Tags : social media, increased risks, business processes, regulatory requirements
     Actiance, Inc.
By: ADP     Published Date: Oct 05, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
Tags : economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
     ADP
By: ADP     Published Date: Oct 10, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
Tags : economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
     ADP
By: ADP     Published Date: Oct 14, 2014
In July and August 2014, the ADP Research Institute®, a specialized group within ADP®, conducted an online survey of more than 750 owners and executives at companies with 50-999 employees. The Midsized Business Owners Study is now in its third year. Midsize businesses often struggle between operating like a smaller business but having to abide by the same regulations as larger corporations. Download this case study to learn how midsize business are dealing with their three greatest concerns right now: healthcare benefit costs, the Affordable Care Act, and the level of government regulations.
Tags : adp, midsize business, healthcare benefit costs, affordable care act, government regulations, adp research institute, midsized business owners study
     ADP
By: Avaya     Published Date: Dec 18, 2013
By now, we’re all aware of what a powerful force social media can be for a business — be it positive or negative. But how should your business address what’s happening in social media? Avaya believes you should do it in same way you take on other customer concerns — with your contact center.
Tags : avaya, social media, contact center, customer service, customer concern, cem, customer experience management
     Avaya
By: Blue Coat Systems     Published Date: Jun 26, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
Tags : saas, application, line-of-business owners, lobs, software-as-a-service, technology, strategy
     Blue Coat Systems
By: Blue Coat Systems     Published Date: Jul 18, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
Tags : strategies, saas, application, lob, bluecoat
     Blue Coat Systems
By: Breece Hill, LLC     Published Date: Mar 15, 2007
Once a business clears the financial hurdle and begins to plan their data protection strategy the choices can appear daunting. Do they select tape or disk? Apply differential or incremental backups? How much will a new system cost and how much time will it take to implement? What data should be included in the backup? This article attempts to address these concerns.
Tags : smb, storage, archiving, backup, hardware, small business networks, storage, backup and recovery
     Breece Hill, LLC
By: CA Technologies     Published Date: Jan 14, 2015
Whether you were at the forefront of the mobility era or are just now catching up—or, most likely, somewhere in between—you’ve already experienced first-hand the business impact of ubiquitous smartphones and tablets. From employees to customers, mobile devices spawned an explosion in new applications, data, support needs, security concerns, and other issues. They’ve reset expectations for organizational speed and flexibility. They’ve dramatically increased the surface area for potential security attacks. All this, and the mobile era is still just in its infancy.
Tags : mobile busienss, smartphones, tablets, applications, data, support needs, security attacks, organizational speed
     CA Technologies
By: Cisco     Published Date: Jul 11, 2016
As Microsoft Windows Server 2003 nears its end-of-support date in July 2015, businesses still running the aging OS are facing a number of vital considerations. The computing landscape has changed drastically since the release of Windows Server 2003 more than a decade ago. Although the Windows Server 2003 platform worked well in its time, after Microsoft support expires, it will become both a liability and a limitation for organizations still running it. In this document, you’ll learn some of the important reasons why your company needs to migrate important workloads and services away from Windows Server 2003. You’ll learn about some of the biggest concerns about Windows Server 2003’s end of life, as well as some essential considerations to keep in mind while planning your migration.
Tags : 
     Cisco
By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment. Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
Tags : 
     Cisco EMEA
By: Corvisa LLC     Published Date: Feb 13, 2015
Growing numbers of businesses are moving their contact center operations to the cloud. What do they know that you don’t? This whitepaper provides a practical guide to assist in the decision-making process. It offers a comparison of traditional on-premise systems versus current cloud-based solutions, responds to common cloud concerns and discusses the steps needed to begin your due diligence process.
Tags : cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics
     Corvisa LLC
By: Datastax     Published Date: May 20, 2019
Mainframe technology is struggling to keep up with the data demands of today’s businesses. And yet, many businesses continue to rely on mainframes in spite of growing concerns around security, capacity, and performance. This white paper explains how adopting a data modernization strategy that incorporates your mainframe can save you millions of dollars in operating costs.
Tags : 
     Datastax
By: Dell EMC     Published Date: May 23, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
Tags : 
     Dell EMC
By: Dell EMC     Published Date: Aug 22, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
Tags : 
     Dell EMC
By: Dell Storage     Published Date: Aug 14, 2012
Engagement with customers online has evolved from novelty to necessity, with an estimated $202 billion spent in 2011 and projected 10% growth to $327 billion in 2016, according to Forrester Research. Businesses are maneuvering to connect with the growing pool of online customers, but the move to eCommerce brings new security risks with the exchange of sensitive consumer information, including cardholder data and personally identifiable information that can enable identity theft. At stake is reputation of brand, ongoing access to merchant credit lines, and substantial penalties and remediation in the event of a breach. This white paper elucidates the aspects of PCI DSS (Payment Card Industry Data Security Standards) compliance that must be considered when choosing a secure environment for servers involved in eCommerce. Whether deciding to outsource or keep data hosting in-house, any company collecting, storing or transmitting customer cardholder data needs to be compliant, and this document helps pinpoint the specific concerns and standards a company should be aware of when choosing how to keep their data secure. Understanding requirements and best practices for security policies and procedures, physical safeguards, and security technologies is essential to establishing cardholder data security and meeting QSA and SAQ audit requirements.
Tags : pci, compliant, data, centers, engagement, connect, ecommerce, compliance
     Dell Storage
By: DocuSign     Published Date: Apr 24, 2018
Discover Digital Transaction Management and how it can dramatically improve the real estate business. From safety and legal concerns, to financial costs and user experience improvement, each aspect of the Digital Transaction Management approach is covered in this guide.
Tags : 
     DocuSign
By: DocuSign     Published Date: Apr 24, 2018
Discover Digital Transaction Management and how it can dramatically improve the real estate business. From safety and legal concerns, to financial costs and user experience improvement, each aspect of the Digital Transaction Management approach is covered in this guide.
Tags : 
     DocuSign
By: Epicor     Published Date: Apr 11, 2019
With the speed at which technology is advancing, manufacturers cannot afford to use outdated manufacturing software. “Legacy” manufacturing management systems drag down your company with inefficiencies that are both apparent and hidden. These can prevent you from keeping up with your competition and achieving your growth potential. This Epicor white paper details why manufacturing industry technology experts say delaying this important business decision often places your company at risk. By using legacy manufacturing software, not only are you unable to tap into the latest technology trends, but you leave your business vulnerable to: • Duplicate or inaccurate data • Clunky system performance • Security concerns A modern manufacturing ERP solution can eliminate these risks. Download the white paper to learn why implementing new manufacturing software built for business growth may be the most important step you take for the success of your company.
Tags : erp, manufacturing, industry 4.0
     Epicor
By: F5 Networks Inc     Published Date: Oct 19, 2012
Private cloud computing can better align IT with business concerns by making IT efficient, responsive, and cost-effective. Learn how to start your private cloud with automation and orchestration to gain operational efficiency and financial benefits.
Tags : private cloud, cloud automation, cloud orchestration, cloud security, secure cloud computing, applications in the cloud, data in the cloud, scalable private cloud
     F5 Networks Inc
By: FICO     Published Date: Dec 04, 2017
Whether you’re onboarding new customers, cross- or up-selling, getting your supply chain or logistics right, or even collecting unpaid debt, making the best choice of decisions means weighing not just what’s right for your department – but what is best for the business overall. Not to mention what is optimal for your customers and partners. And let’s face it, even with the availability of business intelligence and other analytic tools, it’s hard to know what constitutes the right actions to take in an era where Big Data consistently throws you curveballs. Prescriptive Analytics can help – but for most organizations, there are more questions and concerns than answers about how to implement it successfully. Read our white paper on how Prescriptive Analytics can transform your business decisions and actions – leveraging your existing analytics investment and organizational DNA while helping you drive transparency, customer experience, and profits
Tags : business, results, optimal, customer, experience, tools, analytics, big data
     FICO
By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
Tags : 
     Forcepoint
Start   Previous   1 2 3    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics