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cloud based solutions

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By: OutSystems     Published Date: Jul 15, 2014
It is certainly possible to disrupt without innovating. In this post I will reveal how new cloud-based solutions that incorporate platform-as-a-service (PaaS) offerings can enable innovation without disruption. DevOps—the latest socio-technical adaptation in IT that everyone is buzzing about—is a classic example and they have been benefiting from this new paradigm in spades. Let’s take a closer look.
Tags : outsystems, paas, devops, innovation, cloud based solutions, cloud computing
     OutSystems
By: OutSystems     Published Date: Jul 15, 2014
This Gigaom Research report defines PaaS, investigates the available options, and then supplies concrete recommendations for what to use where and when.
Tags : outsystems, paas, devops, innovation, cloud based solutions, cloud computing
     OutSystems
By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Tags : best practices, customer support, business intelligence, business optimization, customer engaement
     Pega
By: PGi     Published Date: May 03, 2019
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization. GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
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     PGi
By: QTS Data Centers     Published Date: Mar 31, 2015
Information technology is undergoing rapid change as organizations of all types begin to embrace the idea of moving computing infrastructure from on-premises to the cloud. It is easy to understand why the cloud has taken off faster than any technology phenomenon in recent memory. The cloud has the potential to reduce total cost of ownership (TCO) while enabling quicker responses to fast-moving markets and ever-changing customer needs. “Being able to flex your compute resources based on changes in volume and customer demand increases agility, making going to the cloud a very attractive proposition for our customers,” says Brian Johnston, chief technology officer for QTS in Overland Park, Kansas, a provider of data center solutions and fully managed services.
Tags : qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders
     QTS Data Centers
By: Qualys     Published Date: Nov 05, 2013
Organizations today are reevaluating their security strategies as they move their data and applications to the cloud. This whitepaper by Bloor Research discusses the challenges of security in the cloud and how the use of cloud-based services will enable organizations of all sizes, from the very smallest to multinational enterprises, to put trust back into the security equation.
Tags : qualys, security, cloud, internet ecosystem, cloud computing, cloud based services, cloud solutions, cloud services
     Qualys
By: Red Hat     Published Date: Nov 30, 2015
FICO, a financial services provider, wanted to address small-to-medium business (SMB) and midmarket customer requests for solutions without on-premise installation. To transition from an on-premise model to a cloud- and services-based infrastructure, FICO chose to build an OpenStack® cloud using Red Hat® solutions, including OpenShift by Red Hat and Red Hat Enterprise Linux® OpenStack Platform. As a result, FICO generated US$10 million in sales to new customers, reduced solution time to market by 50%, and lowered storage and overall infrastructure costs.
Tags : fico, smb, customer requests
     Red Hat
By: RingCentral     Published Date: May 22, 2014
There are many points of frustration, inefficiencies and exorbitant costs involved with the old school PBX phone hardware. The Cloud offers software based solutions for everything from music to CRM and RingCentral has created a cloud-based communications solution. Explore 7 of the key virtues of this modernized solution to collaboration, which includes multiple location unity across your company, flexibility with your growth, simplified infrastructure and management, easily connecting mobile workforces and remote employees and more.
Tags : ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes
     RingCentral
By: Riverbed     Published Date: Apr 14, 2017
Whether you’re new to the Amazon Web Services (AWS) Cloud or a long-time user, it is safe to assume what you’re hoping to benefit from - elasticity, reduced time-to-market, and cost effectiveness. Like the many networking folk before you however, you’ll soon discover that the complexity of legacy network management solutions can hold you and the cloud back from delivering what was expected. Rather than leverage router-based systems that can take days to be con?gured and deployed, you want utilize modern solutions that match or enhance the bene?ts ts that the cloud can deliver.
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     Riverbed
By: Riverbed     Published Date: Sep 05, 2014
Applications in today's distributed, cloud-based IT environment need to perform at their peak at all times. Unfortunately, most do not. And while many developers and IT professionals have Application Performance Management (APM) solutions, they often don't know how to take full advantage of the benefits. This SlashGuide gives IT professionals and developers practical advice they need to get the most out of APM.
Tags : apm, application, management, solutions, cloud, benefits, advice
     Riverbed
By: Riverbed     Published Date: Sep 05, 2014
This white paper details the current challenges organizations face with respect to their evolving IT requirements, growing storage needs, and more extensive data protection requirements. It focuses on an expanding set of cloud-based storage offerings and the buying considerations of those who want to improve the data management metrics associated with data protection services such as backup and recovery. The paper also takes a closer look at the solutions offered by Riverbed Technology that allow organizations to integrate cloud-based storage withing solutions that address a growing set of data protection demands.
Tags : cloud, enterprise storage, data protection, it requirements, metrics, security
     Riverbed
By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
Tags : it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance
     Salesforce.com
By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : it service management, itsm, itsm solutions, itsm tools, itam tools, itam solutions, it ticket management system, it workflow
     Samanage
By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools
     Samanage
By: SAP     Published Date: Jun 04, 2015
Workforce analytics solutions are the key to answering such questions and getting the metrics and insights needed to make informed HR decisions and create actionable workforce plans. This paper explores the business case for investing in workforce analytics. It focuses on how cloud-based solutions hide complexity associated with HR data, as well as deliver best practices, minimize maintenance costs, and provide quick time to value.
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     SAP
By: SAP     Published Date: May 03, 2016
Find out how cloud-based SAP SuccessFactors talent management solutions can help you with all of your HR needs, from recruiting and onboarding to training and promoting your staff.
Tags : sap, employee, hire, retain, retention, workforce
     SAP
By: SAP     Published Date: Jul 18, 2016
As your business transitions to a digital enterprise, you can start to give your employees, partners, and customers immediate, data-driven, and even predictive insight into what’s going on – in a way that’s relevant for them. Strategic use of on premise and cloud-based analytics accelerates this process. Read the solution brief to see how SAP is continuing to invest in on premise solutions as part of their effort to reimagine analytics.
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     SAP
By: Schneider Electric     Published Date: Jan 26, 2018
The first event in the Partnering with Certainy Webinar Series, "Customer Demands at the Edge." Trends like IoT are driving customer experience expectations in a way that demands resiliency in local edge environments. As a result, we’re seeing a rise of edge computing (compute power coming out of the cloud and into the access layer). Customer demands manifest themselves differently based on things like company size and segment. For example, a retail customer’s business imperatives might look different from a doctor’s office. But one thing remains constant: A standardized, redundant, and repeatable physical infrastructure can protect the availability of these now-critical access-layer IT assets. APC by Schneider Electric has: The solutions you need to deliver a standardized, redundant, & repeatable infrastructure to your customers The tools you need to configure them, The alliances & certifications you trust & rely on, The program to make it profitable. Fill out your information and click "Register" to watch the kick off our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Always On, Always Connected.” This webinar originally aired on October 5th, 2017.
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     Schneider Electric
By: Schneider Electric     Published Date: Feb 17, 2017
This paper describes key security aspects of developing and operating digital, cloud-based remote monitoring platforms that keep data private and infrastructure systems secure from attackers. This knowledge of how these platforms should be developed and deployed is helpful when evaluating the merits of remote monitoring vendors and their solutions.
Tags : cyber security, energy efficiency, power and cooling systems, mean time to recovery, mttr, data privacy, cloud-based platforms, digital remote monitoring
     Schneider Electric
By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
Tags : service management, roi, idc, business operations
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity levels in incident and change management operations • Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
Tags : cloud-based, allstate, servicenow, management solutions
     ServiceNow
By: ServiceNow     Published Date: Jul 09, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations.
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     ServiceNow
By: SilverSky     Published Date: Mar 26, 2014
In this white paper, authored by technology market research firm The Radicati Group, the paper covers the ten reasons you should outsource your archiving solution, the seven unique benefits of archiving in the cloud and the how the SilverSky solution, powered by IBM compares.
Tags : silversky, ibm, radicati group, technology market research, cloud mailbox, email archiving, cloud based email archiving, archiving solution
     SilverSky
By: SilverSky     Published Date: Mar 26, 2014
This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.
Tags : silversky, cloud based email, cloud, email solutions, security, archiving, data protection, collaboration
     SilverSky
By: SilverSky     Published Date: May 22, 2014
Companies today are able to focus more time on their core competencies by trusting email and other resource-intensive activities to experts in the cloud. Thinking of moving services to the cloud? Read SilverSky’s comprehensive list of things to consider when evaluating cloud-based email solutions.
Tags : silversky, ibm, cloud, cloud-based email, cloud business email, email service, email solutions, cloud based email solutions
     SilverSky
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