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By: 8e6 Technologies     Published Date: Jan 12, 2007
Add spyware to the list of urgent security concerns. With resources already stretched thin in fighting viruses and stopping spam, companies now also have to defend against a threat that strikes silently and does much of its damage before it’s even detected.
Tags : spyware, anti spyware, malware, vulnerability management, anti virus, virus, viruses, hipaa compliance
     8e6 Technologies
By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
Tags : cloud contact center, ccng, analytics. remote working, non-voice channels
     8x8 Inc.
By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Tags : technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
     8x8 Inc.
By: Aberdeen Group     Published Date: Jul 11, 2011
This document outlines key concerns that exist for both IT and line-of-business videoconferencing stakeholders and is intended to allow both of these constituencies to better understand the holistic challenges and value propositions of videoconferencing.
Tags : aberdeen group, business enterprise videoconferencing, compliance, virtualizing video application, unified communications, video solutions, roi, value proposition
     Aberdeen Group
By: Aberdeen Group     Published Date: Jul 11, 2011
This document outlines key concerns that exist for both IT and line-of-business videoconferencing stakeholders and is intended to allow both of these constituencies to better understand the holistic challenges and value propositions of videoconferencing.
Tags : aberdeen group, business enterprise videoconferencing, compliance, virtualizing video application, unified communications, video solutions, roi, value proposition
     Aberdeen Group
By: Act-On     Published Date: Aug 28, 2012
You'll improve your marketing results when you target your messaging to segments, rather than blasting the same campaign out to all your prospects. Learn how to segment your prospects into groups with shared needs and concerns.
Tags : customer engagement, segmentation, online marketing, segmenting prospects, dynamic content, dynamic segmentation, email marketing services/software, list management
     Act-On
By: Actiance, Inc.     Published Date: Jan 15, 2015
Healthcare providers are starting to realize that using electronic communication, collaboration, and social networks to keep in touch with each other and with patients can improve the quality of care they provide. However, it also exposes them to risk since the information they share on these networks has to be protected in order to meet specific regulatory guidelines, like those mandated by HIPAA. The prescription for success is to consider compliant use of these networks before and while they are being used and the technology that helps achieve that goal. Read this paper to gain an understanding of: What the regulatory landscape of the healthcare industry looks like What concerns you should be aware of from a legal perspective
Tags : electronic communications, hipaa requirements, social networks, compliance
     Actiance, Inc.
By: Actiance, Inc.     Published Date: Jan 15, 2015
Government and public sector agencies are just beginning to realize how social networks can improve business results. With access to real-time communication, collaboration, and social networking platforms, agencies can improve internal process efficiencies that help them provide better services to their constituents. But first, these agencies have to consider regulatory requirements like the Freedom of Information Act (FOIA) which require compliant use of these networks and the content people create on them. Read this paper to gain an understanding of: What the regulatory landscape of the public sector looks like What concerns you should be aware of from a legal perspective
Tags : electronic communications, public sector, social networking platforms, compliance, real-time communication
     Actiance, Inc.
By: Actiance, Inc.     Published Date: Jan 15, 2015
Social Media Risks and Benefits for the Pharmaceuticals Industry Drug makers are just beginning to realize how social networks can improve business processes. Social media helps your organization share information and exchange ideas with your customers quickly, but doing so can involve considerable risk. That’s because social media is subject to the scrutiny of regulators, legislators, and litigators. So, what seems like a spoon full of sugar is often a tough pill to swallow when you consider regulatory requirements from agencies like the FDA. On top of that, increasing litigation has made it a business requirement to consider solutions that help bring down skyrocketing legal costs. Not having technology in place to help manage these requirements and increasing risks, or doing so without careful planning, can be a costly mistake. Read this paper to gain an understanding of: What the regulatory landscape of the pharmaceuticals industry looks like What concerns you should be aware of f
Tags : social media, increased risks, business processes, regulatory requirements
     Actiance, Inc.
By: Adobe     Published Date: Oct 05, 2016
The cloud has been the hottest topic in information technology for the better part of the last decade. Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and now a new wave of Anything-as-a-Service (XaaS) continue to drive adoption of what we collectively call cloud services.
Tags : security, security application, cloud, cloud computing, cloud security
     Adobe
By: Adobe     Published Date: Feb 01, 2017
information technology for the better part of the last decade. Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and now a new wave of Anything-as-a-Service (XaaS) continue to drive adoption of what we collectively call cloud services.
Tags : 
     Adobe
By: Adobe     Published Date: Mar 02, 2017
Read this Info-Tech white paper, Security Concerns Overcome: Customers moving to SaaS, and learn five ways you can work with your SaaS vendor that will inspire your confidence in their security skills.
Tags : security, saas, customer experience, cloud computing
     Adobe
By: ADP     Published Date: Oct 05, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
Tags : economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
     ADP
By: ADP     Published Date: Oct 10, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
Tags : economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
     ADP
By: ADP     Published Date: Oct 14, 2014
In July and August 2014, the ADP Research Institute®, a specialized group within ADP®, conducted an online survey of more than 750 owners and executives at companies with 50-999 employees. The Midsized Business Owners Study is now in its third year. Midsize businesses often struggle between operating like a smaller business but having to abide by the same regulations as larger corporations. Download this case study to learn how midsize business are dealing with their three greatest concerns right now: healthcare benefit costs, the Affordable Care Act, and the level of government regulations.
Tags : adp, midsize business, healthcare benefit costs, affordable care act, government regulations, adp research institute, midsized business owners study
     ADP
By: Akamai Technologies     Published Date: Mar 15, 2016
HIMSS Analytics, in partnership with Akamai, recently conducted a survey of U.S. hospitals to understand the current state of web security in healthcare as well as what plans are in place to improve preparedness. The results raise some concerns that despite greater consciousness of the increased risk to healthcare data security, many hospitals are still vulnerable to a wide range of cyberattacks. Read this survey to learn about critical weaknesses in hospital web security.
Tags : web security, healthcare, network management, security, cyberattack prevention, best practices
     Akamai Technologies
By: Alert Logic     Published Date: Jun 12, 2014
In a relatively short time, cloud computing, specifically Infrastructure-as a-Service, has shifted from a new but unproven approach to an accepted, even inevitable, model. Driven by flexibility and efficiency, the question facing most organizations is not whether the cloud is part of their infrastructure plans, but which applications and workloads to move to the cloud and when. But even as the benefits of cloud and hosted models have become apparent, concerns persist about security, and an assumption lingers that the cloud is inherently less secure than an enterprise data center environment.
Tags : cloud security, public cloud, amazon web services, cloud pci, secure cloud, security
     Alert Logic
By: Alert Logic     Published Date: Jun 12, 2014
While e-commerce remains a relatively small percentage of overall retail spending (rates vary by country, but are generally in the 5–10% range), it continues to grow. The ongoing growth of e-commerce suggests that one of the initial objections to online shopping—concerns about whether consumer personal information would be secure—has been largely overcome. Standards like PCI, and payment services like PayPal, along with a general increase in security awareness, have gone a long way to change the perception of online shopping. Learn more about Information Security in the E-commerce Sector.
Tags : cloud security, cloud e-commerce, cloud pci, e-commerce security, compliance
     Alert Logic
By: Amazon Web Services     Published Date: Oct 09, 2017
As easy as it is to get swept up by the hype surrounding big data, its just as easy for organisations to become discouraged by the challenges they encounter while implementing a big data initiative. Concerns regarding big data skill sets (and the lack thereof), security, the unpredictability of data, unsustainable costs, and the need to make a business case can bring a big data initiative to a screeching halt. However, given big data's power to transform business, it's critical that organisations overcome these challenges and realise the value of big data. The cloud can help organisations to do so. Drawing from IDG's 2015 Big Data and Analytics Survey, this white paper analyses the top five challenges companies face when undergoing a big data initiative and explains how they can effectively overcome them.
Tags : amazon, web services, intel, migration, data warehousing, organization optimization, security, software
     Amazon Web Services
By: Amazon Web Services     Published Date: Jul 25, 2018
As easy as it is to get swept up by the hype surrounding big data, it’s just as easy for organizations to become discouraged by the challenges they encounter while implementing a big data initiative. Concerns regarding big data skill sets (and the lack thereof), security, the unpredictability of data, unsustainable costs, and the need to make a business case can bring a big data initiative to a screeching halt. However, given big data’s power to transform business, it’s critical that organizations overcome these challenges and realize the value of big data. Download now to find out more.
Tags : 
     Amazon Web Services
By: Arbor     Published Date: Feb 07, 2013
The single biggest factor holding back enterprises from leveraging hosting and cloud service providers continues to be security and availability concerns.
Tags : arbor, ddos, cloud service, hosting providers, attack trends, protection services
     Arbor
By: Avaya     Published Date: Dec 18, 2013
By now, we’re all aware of what a powerful force social media can be for a business — be it positive or negative. But how should your business address what’s happening in social media? Avaya believes you should do it in same way you take on other customer concerns — with your contact center.
Tags : avaya, social media, contact center, customer service, customer concern, cem, customer experience management
     Avaya
By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
Tags : 
     AWS
By: BlackBerry     Published Date: Oct 03, 2012
In this FAQ, discover answers to your top questions about balancing the security of your corporation and its confidential information with the usability and convenience that your end-users want on their mobile devices.
Tags : mobile user needs, mobile security, mobile devices, blackberry
     BlackBerry
By: BlackBerry     Published Date: Oct 03, 2012
In this FAQ, learn how to establish harmony between security and usability with the BlackBerry PlayBook OS 2.0. Get the answers to your most pressing questions and make BYOD a success for your enterprise.
Tags : mobile device management, mobile device, mobile communications, managing mobility, mobile management, mobile security, mobile usability
     BlackBerry
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