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By: Interactive Intelligence     Published Date: Feb 27, 2013
Contact centers are obviously human-powered operations, and nothing is more core to the proper function of the operation than determining how many center agents are needed for a certain volume of contracts and more. Find hidden costs by reading more.
Tags : cost hidden, contact center plans, cutting costs, interactive intelligence, organization, contact center, crm & customer care
     Interactive Intelligence
By: Intuit, Inc     Published Date: Jun 16, 2009
Nearly every business person regardless of their role – be it marketer, salesperson, consultant, engineer, or business owner – has acquired a second responsibility: project manager. In their desire to move quickly and keep costs low, many of these business people turn to the ubiquitous spreadsheet for help. Using a spreadsheet to track, update, and consolidate project information means spending valuable time on project administration – sending, receiving, and finding e-mails; cutting, pasting, consolidating, and reporting information; and reformatting, saving, and e-mailing spreadsheets.
Tags : intuit, quickbase, project management, available, familiar, inexpensive, immediate, spreadsheets
     Intuit, Inc
By: Kofax     Published Date: Sep 08, 2011
This whitepaper will review how business processes are more efficient in an electronic data environment. Enterprise Capture enables customer service improvement, cost cutting, and compliance for financial institutions such as Flagstar and Randolph Brooks Federal Credit Union (RBFCU).
Tags : kofax ktm, transformation modules, capture, vrs, scan to process, enterprise capture, customer-centric, automated document classification
     Kofax
By: Neolane, Inc.     Published Date: Jun 03, 2009
Let’s face it: In this economy, justifying new investments can be tough. Most companies are in belt-tightening mode, not shopping mode. And budgets are getting leaner. But sometimes it makes sense to invest. The recession won’t last forever. Forward thinking companies are already thinking about how to prepare for the upturn — in fact, many are marketing their way through the recession, taking advantage of low media prices and a relatively stark competitive landscape in order to better stand out and gain market share. Learn more today!
Tags : enterprise marketing software, neolane, economy, investments, cost cutting, lean, recession, competitive landscape
     Neolane, Inc.
By: Numara Software     Published Date: Jul 09, 2009
Discover the unparalleled flexibility of Numara FootPrints 9 for the service desk, as well as the unique process automation capabilities for the service desk and beyond IT. You'll also learn about the fast-to-implement ITIL® service lifecycle workflow automation capabilities in Numara FootPrints 9. Ensuring a quick return on your investment, Numara FootPrints offers a very short time to production and easy customization - all without any programming. Learn more today!
Tags : numara, it service management, service, footprints, it budgets, cost cutting, flexible, itil
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management
     Numara Software
By: Oce Business Services     Published Date: Jun 24, 2009
Download this free report to explore the potential of applying business performance management principles to advance document performance management to reduce costs; better manage documents as vital strategic, financial and information assets; and secure positive returns on investments from outsourcing. Learn more today!
Tags : oce, kpi, ekg, document processes, mail center, print/copy operations, records, operations
     Oce Business Services
By: PwC     Published Date: Jun 14, 2018
The positive impact of most cost-cutting efforts is short-lived, as individuals revert to past behaviors and spending habits. As normalcy returns, so can costs and head count. How do you keep the spirit alive? How do you make cost consciousness an organizational capability and a shared mind-set, rather than a bunch of rules that are resented and resisted? Look to the following strategic, operational, organizational, and cultural levers to help you sustain the change.
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     PwC
By: Quocirca     Published Date: Apr 15, 2008
Voice and data communications are taking up an increasing amount of organizations’ budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically, telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items.
Tags : communication, communications, expense, cost, quocirca
     Quocirca
By: Quocirca     Published Date: Apr 08, 2009
The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.
Tags : quocirca, paper systems, it systems, it infrastructure, mobile technologies, functionality, capacity, cost control
     Quocirca
By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
According to many market research analysts, the global wireless access point (WAP) market is anticipated to continue its upward trajectory and to grow at an impressive compound annual growth rate (CAGR) of approximately 8% through 2020. Many enterprises are utilizing cloudcomputing technology for cost-cutting purposes, eliminating investments required for storage hardware and other physical infrastructures. With significant growth expected in Internet usage, particularly bandwidth consuming video traffic, WAP vendors need to enable their customers to monitor and improve device performance, improve end user experience, and enhance security. These customers include general enterprises that offer Internet access to patrons like airports, hotels, retail / shopping centers and so on. These external Internet access providers can differentiate themselves by offering optimum service through advanced network analytics, traffic shaping, application control, security capabilities and more.
Tags : utilization, challenges, dpi, benefits, airport, public, wifi, qoe
     Rohde & Schwarz Cybersecurity
By: Safari Books Online     Published Date: Jun 08, 2009
This white paper explores how project management professionals (PMPs), their technology teams, and other key stakeholders can minimize technology project delays by supplementing best practice processes and popular project management software with digital libraries that provide on-demand access to critical technology information.
Tags : pmp, how project management professionals, safari books online, project lifecycle, collaboration, digital library, business initiatives, budget
     Safari Books Online
By: SAP     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
Tags : 
     SAP
By: SAP Ariba     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
Tags : 
     SAP Ariba
By: SAP Inc.     Published Date: Jun 16, 2009
Innovation is no stranger to the information technology function. Armed with increasingly sophisticated applications, IT-led teams have consistently found new ways to streamline enterprise business processes, vastly improving operating efficiency and reducing costs. Corporate leaders, however, are raising the bar: they expect IT’s core mission to expand from cost-cutting to enabling revenue generation within a short period of time.
Tags : sap, new mandate for it, global technology forum, capgemini, cisco systems, deploying information technology
     SAP Inc.
By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn what you can do to unify development processes, drive down development costs and improve productivity and coordination across distributed teams. Leverage existing investments in tools, systems and methodologies to increase visibility, control and effectiveness with your application development processes.
Tags : process management, visibility, control, application development, unified development, serena software, best practices, serena
     SERENA Software, Inc
By: SilkRoad Technology     Published Date: Feb 24, 2016
You believe in training. Your CFO believes in cost cutting. How do you reconcile the two? The solution is finding ways to deliver more learning at less cost.
Tags : silkroad, human resources, training cost, development
     SilkRoad Technology
By: Silver Peak     Published Date: Jun 24, 2013
Running multiple data centers can be costly and complex. While using shared WAN links is a viable option for cutting costs, many organizations would rather incur the additional expense of private lines than sacrifice performance. This resource details the challenges of sharing WAN links and explores how WAN optimization – which employs a set of technologies to improve the bandwidth, latency, and loss characteristics of WAN links – can help you achieve the private line performance you need without the high price tag.
Tags : data centers, wan links, optimization, technology, improve bandwidth, boost performance, disaster recovery, backup
     Silver Peak
By: Silverpop Engage B2B     Published Date: May 19, 2009
Smaller budgets. Fewer personnel. More pressure to show value. As the recession lingers on, B2B marketers are being called upon to deliver bigger, faster, cheaper results with less resources. But the current economic climate means even companies able to make high-dollar purchases will require more touch points to nurture them through the buying process. Today's business buyers are cautiously working to make smarter, more informed decisions.
Tags : silverpop, engage, roi, metrics, email marketing, opens, clicks, recession
     Silverpop Engage B2B
By: Stratus Technologies     Published Date: Apr 14, 2009
Has the economic meltdown taken its toll on your business? Is the endless onslaught of bad news making it difficult to maintain a positive perspective? The good news is that despite the economic downturn, there’s never been a better time to raise the bar for your IT capabilities. Mature virtualization solutions, new affordable uptime solutions, powerful integrated capabilities and an increased focus on operational simplicity all enable businesses like yours to enhance IT operations — without biting off too much of your budget. Here are five things you can do immediately and affordably to add value to your business.
Tags : stratus, cost cutting, it costs, it infrastructure, it capabilities, budget, economics, economic downturn
     Stratus Technologies
By: TriNet     Published Date: Mar 29, 2013
Learn about key HR areas that ALL entrepreneurs will eventually face.
Tags : trinet, hr costs, cutting costs, human capital expenses, competitive benefits
     TriNet
By: VM Ware     Published Date: Nov 03, 2009
In addition to traditional cost-cutting strategies, this list contains cost savings opportunities you may not have explored, including virtualization from VMware, the leader in the industry.
Tags : vmware, virtualization, smb, server consolidation, infrastructure utilization, security, disaster recovery, business continuity
     VM Ware
By: Zscaler     Published Date: Oct 30, 2018
A Microsoft Office 365 deployment can be daunting. From a fast user experience, to a cost-cutting productivity platform, your users and CIO are expecting amazing things from Office 365. While it’s your job to deliver on the promise, you’re not going to get very far unless your network has been properly set up for the experience. To learn more about how Zscaler can enable your Office 365 deployment with a fast user experience, download this whitepaper today!
Tags : 
     Zscaler
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