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By: Acxiom Corporation     Published Date: Mar 12, 2014
In July 2013 Acxiom commissioned Forrester Consulting to evaluate how companies use the data they collect from their customers to make better decisions on their marketing campaigns by gauging their experiences and attitudes around their use of and future vision for using customer data across multiple marketing channels. In order to understand this topic, we conducted interviews with 11 executives representing a range of roles and perspectives, including consumer packaged goods companies, financial services organizations, and agencies.
Tags : acxiom, forrester, data, marketing, marketing campaigns, cross channel, customer data, market research
     Acxiom Corporation
By: Amazon Web Services     Published Date: Jun 15, 2016
The cloud is now the center of most enterprise IT strategies. Many enterprises find that a well-planned “lift and shift” move to the cloud results in an immediate business payoff. This whitepaper is intended for IT pros and business decision makers in Microsoft-centric organizations who want to take a cloud-based approach to IT and must modernize existing business-critical applications built on Microsoft Windows Server and Microsoft SQL Server. This paper covers the benefits of modernizing applications on Amazon Web Services (AWS) and how to get started on the journey.
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     Amazon Web Services
By: Amazon Web Services     Published Date: Oct 09, 2017
The following insights should be used as a resource for Chief Financial Officers (CFOs) as they lead or support their organisation through a cloud adoption journey. It is designed to provide an overview of cloud adoption drivers, costs, risks, and benefits, as well as raise important questions about staffing and technology decisions that are critical to success. It is also intended to help inform business cases, while surfacing measurements and indicators specific to cloud environments that impact the bottom line. The foundational guidance provided is a collection of insights captured and distilled from direct conversations and engagements between Amazon Web Services (AWS) and customer CFOs representing an extensive range of industries.
Tags : global expansion, mergers and acquisitions, business agility, real estate, tax exposure, talent acquisition, operations investment
     Amazon Web Services
By: Avocent     Published Date: Aug 22, 2011
By enabling services for controlling access to the infrastructure and monitoring for activity, management decisions can be made to improve data center services.
Tags : avocent, data center services, infrastructure, ema, data center operations control, controlled data center infrastructure
     Avocent
By: BMC Software     Published Date: Aug 12, 2013
Don’t miss out on the perspective provided in the latest Forrester Thought Leader Cloud Survey. In-depth responses provided by 300 cloud decision makers show you: • Why users go around IT for cloud services • Why you should embrace hybrid cloud – for yourself and the business • A best-practices checklist to help build and run a cloud that fits your business needs • Four key recommendations from Forrester to reach Cloud success Compliments of BMC Software.
Tags : cloud, cloud services, bmc, forrester
     BMC Software
By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
     BMC Software
By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud-base
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     BMC Software
By: Bronto     Published Date: May 18, 2017
With a growing number of marketing application available, marketing terms are struggling to see differences among them. Meanwhile, IT teams are bogged down with development and maintenance requests to migrate or manage the use of multiple platforms already in use. Choosing a marketing technology partner is a total-revenue-performance decision. Ask questions about integration and scalability. Find partners whose marketing automation is built to scale with your business, and select vendors whose teams provide the critical support and services you'll need along the way.
Tags : bronto, integration, e-commerce, marketing automation, platforms, internet retailers, business growth, revenue generation
     Bronto
By: CA Technologies EMEA     Published Date: Sep 13, 2018
Più di 400.000 lavoratori di circa 400 società, tra cui Polycom, Qantas e Toyota, usano già CA Project & Portfolio Management SaaS (CA PPM SaaS) per ridurre i costi, promuovere l'adozione e applicare processi decisionali più intelligenti. Con l'aiuto di CA Services, le aziende possono distribuire e configurare facilmente CA PPM SaaS, semplificando il processo di acquisto, utilizzo e gestione della soluzione.
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 13, 2018
Más de 400 000 empleados y unas 400 empresas, entre las que se incluyen Polycom, Qantas y Toyota, ya utilizan CA Project & Portfolio Management SaaS (CA PPM SaaS) para reducir costes, impulsar la implementación y tomar decisiones de negocio más inteligentes. Con la ayuda de CA Services, las empresas pueden implementar y configurar CA PPM SaaS de forma rápida, lo que simplifica el proceso de comprar, usar y gestionar la solución.
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     CA Technologies EMEA
By: Cisco     Published Date: Jul 11, 2016
This document is written for IT decision makers, architects, engineers, and application owners who make architectural decisions for hybrid deployments. The architecture described in this document is for large and medium-sized businesses that are considering hybrid cloud solutions. This document is also useful for service providers that deliver hybrid cloud services to businesses.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
This document is written for IT decision makers, architects, engineers, and application owners who make architectural decisions for hybrid deployments. The architecture described in this document is for large and medium-sized businesses that are considering hybrid cloud solutions. This document is also useful for service providers that deliver hybrid cloud services to businesses.
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     Cisco
By: Cisco EMEA     Published Date: Nov 08, 2018
Digital transformation (DX) — a technology-driven business strategy — enables firms to gain or expand their competitive differentiation by embracing data-driven decision-making processes, whether for increasing operational efficiencies, developing new products and services, increasing customer satisfaction and retention, or getting a better intelligence on the market. Big Data and analytics (BDA) applications form the foundation for enterprisewide digital transformation initiatives. To find out more download this whitepaper today.
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     Cisco EMEA
By: Cisco Umbrella EMEA     Published Date: Oct 12, 2018
Why Cisco Umbrella is the simplest decision you can make to improve your company’s security. You have to make some serious security decisions when you’re an IT leader. That’s because both the volume and sophistication of attacks are intensifying relentlessly — and it’s clear that conventional defenses alone are no longer adequate. More effective blocking of attackers is particularly important because under-the-radar attacks are wreaking havoc on enterprises that rely on antivirus products, firewalls, and sandboxing alone. Umbrella is a proven service provider whose security services are completely nondisruptive. Download this whitepaper to find out more.
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     Cisco Umbrella EMEA
By: Crownpeak     Published Date: Mar 05, 2015
The cloud market is moving forward as reflected in both the evolving perspectives voiced by IT decision-makers and by the business success of cloud service providers. On perspectives, Stratecast’s recurring annual surveys reveal that public cloud adoption has now reached a much-awaited tipping point with a percentage of the 2014 survey respondents stating that they currently use public cloud Infrastructure as a Service (IaaS), and another percentage stating they will too within the next months. On cloud service providers, the business results of Amazon Web Services (AWS), now in its eighth year and still rapidly growing, make a similar statement. This report describes how AWS is breaking the “cloud not secure enough” adoption barrier and, in the process, injecting innovation into the competitive dynamics of the security market.
Tags : cloud security, crownpeak, security market, competitive dynamics, security
     Crownpeak
By: DataStax     Published Date: Mar 10, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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     DataStax
By: Datastax     Published Date: Apr 04, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
Tags : datastax, competition, personalization, customer loyalty
     Datastax
By: Dell EMC     Published Date: Aug 17, 2017
For many companies the appeal of the public cloud is very real. For tech startups, the cloud may be their only option, since many don’t have the capital or expertise to build and operate the IT systems their businesses need. Existing companies with established data centers are also looking at public clouds, to increase IT agility while limiting risk. The idea of building-out their production capacity while possibly reducing the costs attached to that infrastructure can be attractive. For most companies the cloud isn’t an “either-or” decision, but an operating model to be evaluated along with on-site infrastructure. And like most infrastructure decisions the question of cost is certainly a consideration. In this report we’ll explore that question, comparing the cost of an on-site hyperconverged solution with a comparable set up in the cloud. The on-site infrastructure is a Dell EMC VxRailTM hyperconverged appliance cluster and the cloud solution is Amazon Web Services (AWS).
Tags : public cloud, it systems, data center, it agility, hyperconverged solution, hyperconverged appliance
     Dell EMC
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Stories and statistics behind successful analytics projects The adoption of analytics across the enterprise is accelerating, and with good reason. Analytics can offer a competitive advantage by helping to identify growth opportunities, circumnavigate risk and improve customer relationships. These insights are becoming crucial parts of the business strategy for executives representing a wide array of industries. Check out our latest eBook to see how some of the world’s leading companies are using analytics to meet their needs. You’ll receive diverse examples of how organizations applied the latest statistical methodologies, such as: scorecard build, regression, decision trees, machine learning and material change to uncover meaning in data. The examples represent global brands across critical industries – Financial Services, Insurance, High-Tech, Aerospace, Manufacturing and others – where analytics helped answer their most challenging questions.
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     Dun & Bradstreet
By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
Tags : artificial intelligence, customer experience, customer journey, self-servic e, personalization
     Genesys
By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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     Genesys
By: Hewlett Packard Enterprise     Published Date: Oct 24, 2017
Big Data is not just a big buzzword. Government agencies have been collecting large amounts of data for some time and analyzing the data collected to one degree or another. Big data is a term that describes high volume, variety and velocity of information that inundates an organization on a regular basis. But it’s not the amount of data that’s important. It’s what organizations do with the data that matters. Big data can be analyzed for insights that lead to better decisions and better services.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
To support a business technology agenda, infrastructure and operations (I&O) professionals must factor critical aspects of their own environments into their decisions and understand how these requirements affect implicit and explicit weighting as they evaluate hyperconverged infrastructure (HCI) offerings. This report covers the major variations in workloads and data services that can make an impact on your selection and outlines a methodology for evaluating the true cost of these solutions.
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     Hewlett Packard Enterprise
By: HP - Intel®     Published Date: Feb 22, 2013
The Nemertes Research PilotHouse Awards provide insight on the performance of technology vendors, according to feedback from IT decision makers who use their products or services.
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     HP - Intel®
By: HPE     Published Date: Oct 07, 2014
So far, most data centers have virtualized their least-critical workloads as a matter of basic cost containment. Virtualizing mission-critical applications is still forthcoming for the majority,though, largely due to infrastructural concerns. Complicating matters is the shift in IT purchasing decisions from IT to business management. Integrated Computing Platforms (ICPs), private cloud computing, and public cloud services all leverage virtualization to achieve a number of IT and business goals, including increased ROI, reduced OpEx, and business process improvement. Now more than ever, it makes sense to explore the benefits of ICPs. Find expert data center considerations here.
Tags : virtualization, data center, cloud, infrastructure, integrated, optimization, solution
     HPE
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