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By: Microsoft     Published Date: May 04, 2017
If you’re looking for a simpler, less costly approach to phone and business communications, E5’s voice capabilities can help you reduce office space, host larger meetings and collaborate more effectively. Here’s an overview of the benefits.
Tags : microsoft office, 365, enterprise, business communications, collaboration
     Microsoft
By: Microsoft     Published Date: Dec 06, 2016
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about these expectations, perceptions, preferences and trends
Tags : microsoft, customer service, customer experience, ebusiness, customer experience/engagement, e-commerce solutions, sales
     Microsoft
By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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     Microsoft
By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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     Microsoft Azure
By: Microsoft Azure     Published Date: Apr 11, 2018
Developing for and in the cloud has never been more dependent on data. Flexibility, performance, security—your applications need a database architecture that matches the innovation of your ideas. Industry analyst Ovum explored how Azure Cosmos DB is positioned to be the flagship database of internet-based products and services, and concluded that Azure Cosmos DB “is the first to open up [cloud] architecture to data that is not restricted by any specific schema, and it is among the most flexible when it comes to specifying consistency.” From security and fraud detection to consumer and industrial IoT, to personalized e-commerce and social and gaming networks, to smart utilities and advanced analytics, Azure Cosmos DB is how Microsoft is structuring the database for the age of cloud. Read the full report to learn how a globally distributed, multi-model data service can support your business objectives. Fill out the short form above to download the free research paper.
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     Microsoft Azure
By: Microsoft Azure     Published Date: Apr 11, 2018
The 2017 study, The Total Economic Impact™ of Microsoft Azure IaaS, gives insight into both the costs and benefits of large-scale Azure infrastructure as a service (IaaS) implementation. This commissioned study conducted by Forrester Consulting analyzes the return on investment and business impact that several enterprises experienced when moving from a primarily on-premises environment to Azure. The companies interviewed come from a variety of industries and locations (global/multinational, North American, and European). In addition to a 435 percent overall return on an Azure IaaS investment*, the businesses also experienced: Reduced data center and outsourcing costs. Website scale and performance improvements. Ease of experimentation through virtualized environments. Developer and tester improvements. Download the study to learn about the potential ROI that could be realized by shifting some or all of your management and operations to Azure.
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     Microsoft Azure
By: Microsoft Corporation     Published Date: Oct 19, 2010
This hosted solution helps organizations reduce the costs of managing and maintaining business systems, which frees information technology resources and enables staff to focus on initiatives that can deliver competitive advantage to the business.
Tags : microsoft online services, collaboration, business productivity, software services, integrated online service, it operation
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Get a close look at Microsoft security measures for ensuring data protection and integrity, and learn how you can rest assured about the security and reliability of Microsoft Online Services with 24x7 IT professional support and a financially backed service level agreement (SLA) for 99.9 percent uptime.
Tags : microsoft online services, security measure, data protection, business productivity, collaboration, it administration
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
Tags : microsoft dynamics crm online, sales and marketing, business productivity, customer relationship, cloud, customer relationship management
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Join us for this webcast to learn how Microsoft® Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
Tags : microsoft dynamics crm online, customer service operation, cloud, business productivity, contact management
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online.
Tags : microsoft dynamics crm online, marketing, roi, business productivity online services, bpos, data acquisition and segmentation, marketing analytics
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Join us for this webcast to learn how organizations of all sizes, from multi-nationals to small businesses, are choosing Microsoft Online Services to drive their business productivity and control costs.
Tags : microsoft dynamics online services, business productivity, cloud services, live meeting
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Nov 08, 2010
This hosted solution helps organizations reduce the costs of managing and maintaining business systems, which frees information technology resources and enables staff to focus on initiatives that can deliver competitive advantage to the business.
Tags : microsoft online services, microsoft exchange, collaboration, productivity, sharepoint, live meeting, real time communication
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Nov 23, 2010
The company replaced Google Apps with the Microsoft Business Productivity Online Standard Suite, which gives employees access to a range of enterprise-class services from email to unified instant messaging.
Tags : microsoft exchange, google apps, business productivity online, unified instant messaging, email, enterprise-class services
     Microsoft Corporation
By: Microsoft Dynamics     Published Date: Jul 09, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
Tags : microsoft, microsoft dynamics, sales automation, salesforce automation, scm, supply chain management, crm, customer relationship management
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 11, 2007
This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what small and mid-size firms need to do to compete.
Tags : retailer, enterprise resource, erm, erp, sales software, sales management, scm, supply chain
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 23, 2007
In this white paper, we measure how end users of Enterprise Resource Planning (ERP) applications describe the impact of Microsoft and SAP applications on their business productivity. This research found that Microsoft Dynamics end users on average rated their experience with Microsoft applications more favorably than SAP users rated their experience with SAP.
Tags : sap, microsoft, erp, enterprise resource planning, keystone, microsoft dynamics, productivity, business activity
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 23, 2007
Businesses don’t garner insights or make decisions. Businesses don’t close deals, invent new products, or find new efficiencies. People do. Companies excel when they empower their people to drive the business forward. But to see results, you also have to give your people the right tools, information, and opportunities—because success ultimately comes down to your people.
Tags : microsoft, microsoft dynamics, productivity, people ready, people-ready, employee performance, business process automation, bpm
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 23, 2007
This paper walks you through the tools and technologies that enable service orientation. The purpose of this paper is to share with you the value of Real-World SOA and a few success stories from our customers who have taken on Real-World SOA projects to support their business vision.
Tags : microsoft, microsoft dynamics, soa, service-oriented, service oriented architecture, web services, soap, simple object access protocol
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
Find out how you can convert your pains into profit. Learn how Microsoft Customer Relationship Management (CRM) can help you develop profitable customer relationships. Microsoft CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance.
Tags : sales, sales software, sales funnel, forecasting, analytics, business activity monitoring, microsoft, microsoft crm
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
Watch this informative webcast as we discuss how the integrated intelligence in Microsoft Dynamics GP and other Microsoft technologies can help improve your company operations by providing business insights to all employees. Learn how you can enable people throughout your organization to make confident, business-critical decisions while minimizing costs.
Tags : business management, decision making, analytics, analytical, reporting, microsoft, microsoft dynamics
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
Microsoft Dynamics CRM is a powerful tool for your sales and marketing teams, but it is more than just a contact management solution. In this webcast, we explore how Microsoft CRM is a flexible, integral part of your enterprise, supporting sales, marketing, customer service, manufacturing, and professional services. We describe how you can configure Microsoft CRM to work the way your business does, and we illustrate its many benefits.
Tags : contact management, crm tool, crm, sales tool, business integration, microsoft dynamics, microsoft, dynamics crm
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
Get this webcast to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics CRM delivers a familiar Microsoft Office Outlook interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft CRM that help you drive business processes and results.
Tags : bpm, crm, microsoft crm, microsoft dynamics, microsoft
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
Sound, responsible financial management is at the heart of business success. Download this webcast to learn more about the Microsoft solutions for financial management and business intelligence (BI) that can help you transform your business into a high-performance workplace. We describe how Microsoft business solutions are designed to help you work more efficiently by focusing on the tasks that add the most value to your business and enable you to make more informed decisions based on timely, accurate information.
Tags : business intelligence, financial management, business management, finance, financial, microsoft
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Jul 03, 2008
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
Tags : microsoft, business activity, business intelligence, business analytics, analytics, analytical, business strategy
     Microsoft Dynamics
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