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By: IBM     Published Date: Aug 08, 2012
While economic recovery is clearly in process, your capital and operational budgets are still extremely tight. At the same time, your maintenance organization is being pressured to take a stance of zero tolerance toward safety incidents while reducing maintenance costs and minimizing asset downtime. Read this in-depth Aberdeen Group report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactively managing these challenges. You'll learn these techniques for optimizing maintenance and operations-and more: creating a culture of collaboration among teams across your enterprise; empowering decision makers with appropriate, highly accurate metrics; and leveraging predictive management and analytics to manage assets throughout their life cycle.
Tags : ibm, technology, software, asset performance management, economic recovery, operational budgets, capital, asset management
     IBM
By: IBM     Published Date: May 07, 2013
"Building game-changing mobile apps—from vision to execution The proliferation of mobile devices, from smartphones to tablets, is empowering customers all over the world. Now, they expect to engage with enterprises and brands on their terms. In order to get closer to customers and boost productivity, many companies are now investing in apps, with varying results. Read the paper to see why it pays to have an innovative, sound mobile app strategy in place—before looking to build compelling systems of engagement."
Tags : mobile, capitalizing, smarter commerce, customers, productivity, innovative
     IBM
By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
Tags : ibm, technology, software, customer, smb group research, storage
     IBM
By: IBM     Published Date: Feb 14, 2014
Transforming the way enterprises work to better capitalize on our most valuable resource: people. As one of the world’s leading social businesses, IBM empowers more than 430,000 employees around the globe to know more, do more and deliver more value where and when it matters most. And by extending social capabilities outside the organization, IBM has been able to empower and strengthen connections with clients, IBM Business Partners, suppliers and other stakeholders to tap new opportunities for growth while building brand value.
Tags : ibm, social business, marketing social media, innovation, collaboration, social workforce, client relations, analytics
     IBM
By: IBM     Published Date: Jun 11, 2014
Read this paper to discover how engaging in exceptional digital experiences redefines the ways we live, work and play.
Tags : ibm, ibm customer experience suite, ivm employee experience suite, digital experience, social business, social media, customer engagement, interactive marketing
     IBM
By: IBM     Published Date: Oct 06, 2014
Listen to this on-demand webinar with experts from Aberdeen Research to discover why companies that empower business users—and reduce reliance on IT— are able to create more engaging customer experiences, and learn about the technology tools that make it possible.
Tags : customer engagement, web store, business empowerment, emerging marketing, customer experience/engagement, marketing research
     IBM
By: IBM     Published Date: May 29, 2015
The Internet of Things is the Internet of the future, powering billions of integrated devices and processes across industries and global locations.
Tags : communication, interconnecting, internet, mobile, integration, networks, supply chain management, scalability
     IBM
By: IBM     Published Date: Jul 15, 2015
This whitepaper is about protecting data, enabling mobility and empowering users; unified endpoint management.
Tags : data protection, mobility, endpoint management, governance policies, consumerization, byod, security platforms, enterprise mobility
     IBM
By: IBM     Published Date: Feb 02, 2016
Read this editorial to learn about the challenges and opportunities ahead for energy companies, and find out how utilities can use analytics to improve satisfaction by gaining insight into consumption and billing patterns—as well as the products and services that interest customers most.
Tags : ibm, analytics, energy, utilities, customer experience, social media, data, customer management
     IBM
By: IBM     Published Date: Apr 21, 2016
Read this editorial to learn about the challenges and opportunities ahead for energy companies, and find out how utilities can use analytics to improve satisfaction by gaining insight into consumption and billing patterns—as well as the products and services that interest customers most.
Tags : ibm, customer experience, energy, utilities, customer relations, crm & customer care
     IBM
By: IBM     Published Date: Nov 07, 2016
Apache Spark hit the scene in 2014 and has grown to be the most popular software project in the history of Open Source. Attend this webinar and learn more about; -What is Apache Spark? -Why, is it so popular? -Why is it important to you and your organization? Apache Spark is allowing companies to drive innovative ways to compete using one of the most valuable assets in the 21st century, Data! Apache Spark is the fastest growing framework for powering Big Data Analytics today and for the future. Register to attend this webcast and learn more.
Tags : ibm, big data, platform computing, apache spark
     IBM
By: IBM     Published Date: Aug 09, 2018
This Aberdeen report outlines the impact of software-defined data center in empowering organizations to get the most of their IT.
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     IBM
By: IBM APAC     Published Date: May 12, 2017
With these facts in mind, the need to help different age groups work well together is clear. Younger generations have fundamentally different views about work and the world in general, which can be problematic when they’re expected to work alongside older workers. You must find ways to bridge the gaps between generations, while empowering individual generations to work in the manner that best suits them. Read on to learn more.
Tags : workplace, mobile workplace, mobile environment, remote working, workplace environment, digital transformation
     IBM APAC
By: IBM APAC     Published Date: May 18, 2017
In the age of digital transformation and hybrid cloud, business expectations for seamless, personalized, always-on service run high. Technological advances such as cognitive capabilities and automation are blurring business distinctions and empowering competitors to emerge from any industry and geography. Staying ahead requires a willingness to change course and embrace constant reinvention.
Tags : saas, service, technology
     IBM APAC
By: IBM APAC     Published Date: Jul 09, 2017
IT departments are under constant pressure to deliver improved user experiences that lead to revenue growth. Achieving this goal requires addressing multiple areas at once: taking advantage of the flexibility and scalability of the cloud; empowering mobile users with anytime, anywhere access; and accelerating digital transformation.
Tags : digital transformation, ecm, enterprise content management, cloud, flexibility
     IBM APAC
By: Infosys     Published Date: May 30, 2018
While mainframes have dominated computing across industries for several decades, the need for speed and However, modernizing these systems is every enterprise’s nightmare, considering the complexities and high costs involved, besides the fear of business disruption. The need for a trusted partner has never been more. A leading global brokerage firm was looking to simplify and speed up the mainframe systems powering their trading platforms that supported billions of transactions each day. See how Infosys helped and the five key takeaways from the project.
Tags : mainframes, speed, trading, system, modernize
     Infosys
By: Infosys     Published Date: Jun 12, 2018
While mainframes have dominated computing across industries for several decades, the need for speed and However, modernizing these systems is every enterprise’s nightmare, considering the complexities and high costs involved, besides the fear of business disruption. The need for a trusted partner has never been more. A leading global brokerage firm was looking to simplify and speed up the mainframe systems powering their trading platforms that supported billions of transactions each day. See how Infosys helped and the five key takeaways from the project.
Tags : mainframes, speed, trading, system, modernize
     Infosys
By: Intel     Published Date: Aug 19, 2014
Around the world and across all industries, high-performance computing is being used to solve today’s most important and demanding problems. More than ever, storage solutions that deliver high sustained throughput are vital for powering HPC and Big Data workloads.
Tags : intel, data center, big data, hadoop, cloud, lustre, hpc
     Intel
By: Jive Software     Published Date: Oct 12, 2009
Powering the ecosystem with the Collaboration Workspace, a branded online community, helps SAP continue its tradition of industry leadership and customer value. Watch this on-demand webcast to get strategies and advice for your own social media initiatives.
Tags : ecosystem, jive, collaboration workspace, sap, online community, social media, validation, customer feedback
     Jive Software
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
Tags : kana, customer experience, case management, process improvement, empowering employees, maturity assessments, customer satisfaction, loyalty
     KANA®, A Verint® Company
By: KPMG     Published Date: Jul 10, 2018
As organisations increasingly leverage data, sophisticated analytics, robotics and AI in their operations, we ask who should be responsible for trusted analytics and what good governance looks like. Read this report to discover: • the four key anchors underpinning trust in analytics – and how to measure them • new risks emerging as the use of machine learning and AI increases • how to build governance of AI into core business processes • eight areas of essential controls for trusted data and analytics.
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     KPMG
By: KPMG     Published Date: Jul 11, 2018
As organisations increasingly leverage data, sophisticated analytics, robotics and AI in their operations, we ask who should be responsible for trusted analytics and what good governance look like? Read this report to discover: • the four key anchors underpinning trust in analytics – and how to measure them • new risks emerging as the use of machine learning and AI increases • how to build governance of AI into core business processes • eight areas of essential controls for trusted data and analytics. Download the report now:
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     KPMG
By: KPMG     Published Date: Jul 31, 2019
HRs’ unique role in a company in terms of hiring, training, and ongoing engagement with the broader employee base, positions them to be a game changer in the customer experience strategy. Find out HR's critical role in elevating the customer experience. Read this report to discover: • the CHRO’s changing role • ways in which innovative technologies, like D&A and AI, are powering HR • steps CHROs can take to ensure their organisations are hiring the right people and training them to succeed in the customer-centric world.
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     KPMG
By: Kronos     Published Date: May 30, 2018
Learn how your organization can develop a high-performance workforce that drives bottom-line results with this Time and Attendance Solution Guide. • Get the most from your workforce — and your budget — as you gain valuable insight • Ease the compliance challenge and ensure workplace fairness • Boost productivity by empowering employees to do more with less Download the guide to see how Kronos Time and Attendance can help your organization engage the workforce, control labor costs, minimize compliance risk, and improve workforce productivity.
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     Kronos
By: Kustomer     Published Date: Aug 27, 2019
Differentiating your customer service starts with one thing: improving the agent experience. Learn the importance of empowering service teams with better processes and technology, to focus on delivering the type of support that builds trust, loyalty and economic value.
Tags : 'customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”
     Kustomer
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