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By: ASG Software Solutions     Published Date: May 05, 2010
Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.
Tags : asg, end user, service assurance, ema, it infrastructure, service management
     ASG Software Solutions
By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
Tags : aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction
     Aspect Software
By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
Tags : aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel
     Aspect Software
By: Asure Software     Published Date: Jun 22, 2012
Staples Canada operates locations in ever Canadian province. The company was in search for a scheduling solution that met stringent requirements, while reducing costs. Meeting Room Manager met and exceeded Staples' requirements. Read to find out how Meeting Room Manager can help save you time and money.
Tags : asure software, microsoft, desktop, technology, business, content management, application integration, staples
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll read about American's search for a time and attendance system that provides much more than only time savings.
Tags : human resources, payroll solutions, payroll, xml, workflow management, workforce management
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how DPT's research into time and attendance systems lead them to Asure Software. After reviewing various vendors, DPT selected Asure Software as their vendor and partner because they knew AsureForceT Time & Labor Management Solutions would provide accuracy and room for company growth.
Tags : time and attendance systems, workforce management, payroll solutions, human resources, web-based applications
     Asure Software
By: Asure Software     Published Date: Nov 06, 2013
Based on third party research and our own experience, we know that organizations that have successfully implemented automated technology and reporting tools to support their HR activities have seen real workforce productivity benefits. This white paper will provide you with an in-depth analysis of the top 8 ways you can improve your workforce productivity using the latest advances in HR technology.
Tags : workforce management, workforce management solutions, workforce software solutions, workforce software, workforce productivity
     Asure Software
By: AT&T     Published Date: Jun 25, 2008
To maximize investments in mobile technology, companies must be able to measure productivity gains from mobile working. Professor Marco Iansiti of the Harvard Business School and Jay Jamrog, Senior Vice President of Research with the Institute for Corporate Productivity, offer advice.
Tags : productivity, mobility, mobile technology, mobile technologies, pda, at&t
     AT&T
By: Aternity     Published Date: Aug 20, 2010
View an on-demand webinar on "Improve End User Experience With Proactive Application Performance Management" and download Aberdeen's latest research on Application Performance Management.
Tags : application performance management, desktop virtualization, end user experience
     Aternity
By: Aternity     Published Date: Dec 30, 2011
EMA provides research and analysis of today's End User Experience (EUE) and Application Performance Management (APM) technologies along with a thoughtful presentation on the Top 10 Myths to dispel before purchasing any monitoring tool. Guest speakers include Julie Craig, EMA Research Director, and Trevor Matz, President and CEO of Aternity.
Tags : technology, aternity, eue, user experience, apm, application performance, application management
     Aternity
By: Aternity     Published Date: Jul 20, 2012
Forrester Research projects that by 2016, 350 million employees will have smartphones, prompting businesses to drastically increase spending on mobile projects to meet the flexibility demands of increasingly tech-savvy employees. This exclusive resource describes how businesses can support mobile technologies from virtual desktops to application development with comprehensive end-user experience (EUE) management tools. Find out how this platform proactively detects performance and availability issues to help IT professionals troubleshoot and improve application performance for end-users.
Tags : technology, mobile, management tools, end-user experience, eue, application performance, smartphones
     Aternity
By: Aternity     Published Date: Sep 10, 2012
Don't try to fit a square peg into a round hole by using infrastructure performance tools that are not equipped to monitor and measure true end user experience in VDI environments. Join EMA Research Director Julie Craig and Aternity President & CEO Trevor Matz to learn how to close the VDI end user experience visibility gap.
Tags : desktop virtualization, infrastructure performance, user experience, vdi environments, end user experience management, aternity
     Aternity
By: Aternity     Published Date: Oct 20, 2015
This exclusive guide (a $1295 value), featuring Gartner Research, provides an overview of the five key capabilities for improving enterprise mobile workforce productivity beyond traditional monitoring. It also give you access to Gartner’s Market Guide for Mobile Application Performance Monitoring and Industry use case examples on how Aternity Mobile APM has improved both customer and workforce end user experience. The guide also explains how, when it comes to actually measuring and improving the end user experience, Aternity Mobile APM uniquely addresses what counts most to the mobile workforce – the performance of the app as it renders on any device.
Tags : mobile workforce, end user experience, aternity, mobile apm, application performance
     Aternity
By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
Tags : atg, live help, click to call, smartphone, click to chat, customer service, callbacks, e-commerce solutions
     ATG
By: ATG, Inc.     Published Date: Mar 26, 2010
Consumers are using multiple channels to research and purchase, but merchants can do more to close sales online.
Tags : atg, cross channel commerce, multi channel, consumers, catalogs
     ATG, Inc.
By: ATG, Inc.     Published Date: Oct 07, 2010
This research should help define how to best include mobile as part of an integrated commerce strategy.
Tags : atg, mobile commerce, ebusiness, internet shopping
     ATG, Inc.
By: athenahealth     Published Date: Jun 08, 2015
We convened top academic medical center leaders for our AMC Advisory Roundtable in October of 2013. We also conduct regular discussions with a wide array of health care executives, including leaders of health systems, medical groups, insurance companies, and academic institutions. This whitepaper shares some of the key themes that have emerged from those meetings.
Tags : academic medical center, clinical activities, research activities, education
     athenahealth
By: Attachmate     Published Date: Mar 20, 2013
Insider threats continue to challenge organizations, particularly as BYOD brings complexity to enterprise risk management. The latest Ponemon research highlights recent trends, risk factors and what organizations need to do now to reduce risk.
Tags : luminet, intellinx, enterprise fraud management, fraud management, fraud detection, fraud compliance, failed security audit, enterprise fraud management
     Attachmate
By: Attachmate     Published Date: Mar 20, 2013
This whitepaper discusses the critical importance of finding a better alternative to email as a file-sharing mechanism. It also provides information on the sponsor of this white paper – Attachmate – and its relevant solutions.
Tags : download ftp program, secure sftp, secure large file transfer, managed file transfer, ftp automation, file transfer software, file transfer management, ftp client security
     Attachmate
By: Attachmate     Published Date: Dec 05, 2013
From email to Dropbox and FTP, the file transfer process in most organizations is fraught with risk and simply does not meet most organizations’ corporate governance requirements. The result is that the status quo of file transfer in most organizations can be considered UFT—or Unmanaged File Transfer. What is needed to overcome the problem, therefore, is Managed File Transfer (MFT)—a solution that will enable complete control over content, its lifecycle, access rights to that information, the maintenance of an audit trail, and disposition of data according to corporate governance requirements. This white paper, sponsored by Attachmate and based on a survey conducted by Osterman Research, describes current file transfer practices and the extent of risk that organizations face by not managing file transfer properly. It also explains the benefits of MFT, provides guidelines for evaluating file transfer vendors, and describes FileXpress®, Attachmate’s MFT solution.
Tags : filexpress managed file transfer, download ftp program, secure sftp, secure large file transfer, managed file transfer, ftp automation, file transfer software, file transfer management
     Attachmate
By: AtTask     Published Date: Feb 04, 2012
In this free case study Forrester Research explains how the melding of task management with social networking is increasing transparency and team member buy-in for projects - dramatically increasing projects delivered on time and within budget.
Tags : task management software, task tracking software, task software, task project management, business task management software, task it, task tracking, task tracker
     AtTask
By: AtTask     Published Date: Feb 11, 2012
In this free case study Forrester Research explains how the melding of task management with social networking is increasing transparency and team member buy-in for projects - dramatically increasing projects delivered on time and within budget.
Tags : task management software, task tracking software, task software, task project management, business task management software, task it, task tracking, task tracker
     AtTask
By: AtTask EMEA     Published Date: Mar 05, 2014
AtTask use research, their experience and expert opinions to debunk the Five Most Dangerous Productivity Myths whilst providing tips on how to improve your productivity
Tags : productivity, marketing, myths, business intelligence
     AtTask EMEA
By: Attunity     Published Date: Feb 12, 2019
Read this checklist report, with results based on the Eckerson Group’s survey and the Business Application Research Center (BARC), on how companies using the cloud for data warehousing and BI has increased by nearly 50%. BI teams must address multiple issues including data delivery, security, portability and more before moving to the cloud for its infinite scalability and elasticity. Read this report to understand all 7 seven considerations – what, how and why they impact the decision to move to the cloud.
Tags : cloud, business intelligence, analytics, cloud data, data lake, data warehouse automation tools, dwa, data warehouse
     Attunity
By: Auth0     Published Date: May 16, 2016
The pre-eminent medical education and research organizations in the U.S. combine forces to help find cures to the most complex medical mysteries - with medical identity secured by Auth0.
Tags : medical, medical mysteries, medical identity, medical security, security
     Auth0
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