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By: IBM     Published Date: Nov 10, 2016
Within any organization, business content – applications, forms, reports, office documents, audio, video, and social media – is poorly managed and often out-of-reach of critical business processes. And, when business content is invisible, unclassified or unmanaged, it creates chaos. Content chaos causes a breakdown in the flow of information between an organization and its customers, its partners and even within itself – failures that often impact customer engagement, business agility, and the capacity to collaborate securely and effectively. It's time you learn how to put your business content to work.
Tags : ibm, analytics, ecm, business cost, business process
     IBM
By: IBM     Published Date: Feb 28, 2017
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile. Energy companies need to: Disruptively innovate business processes through analytics driven operational excellence to increase agility and responsiveness, reduce operational costs and improve asset reliability Assume the role of energy integrator to optimally balance supply and demand points Deliver a 360-degree customer-of-one experience to increase customer satisfaction and loyalty, reduce costs, and improve management of energy demand
Tags : ibm, energy & utilities, utility trends, pov, ibm pov, customer experience, sustainable energy, affordable energy
     IBM
By: IBM     Published Date: May 12, 2017
In today’s world, the data is flowing from all directions: social media, phones, weather, location and sensor equipped devices, and more. Competing in this digital age requires the ability to analyze all of this data, and use it to drive decisions that mitigate risk, increase customer satisfaction and grow revenue. Using a combination of proprietary software and open source technology can give your data scientists and statisticians the analytical power they need to find and act on insights quickly. IBM® SPSS® Statistics provides all of the data analysis tools you need, and integrates with thousands of R extensions for maximum power and flexibility. In this next Data Science Central Webinar event, we will show how SPSS Statistics can help you keep up with the influx of new data and make faster, better business decisions without coding.
Tags : ibm, spss, data analysis, statistics, risk mitigation
     IBM
By: IBM     Published Date: Oct 19, 2017
Customer engagement has emerged as the most critical competitive factor in the current environment. Fueled by widespread mobile access and constant social connectedness, customers are demanding that every interaction, across every channel, be simple, streamlined and seamless. High expectations mean high stakes. When options abound and patience is low, customers don’t stick around. Companies need to get it right the first time. This new customer-centric standard and the ability to connect directly with customers is fueling a depth and breadth of enterprise reinvention. Ensuring that every customer experience across every conceivable channel delights and adds value calls for a Smarter Process approach and a new perspective on business process management.
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     IBM
By: IBM     Published Date: Oct 13, 2017
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned X-Force research, provides security intelligence to help organizations holistically protect their infrastructures, data and applications, offering solutions for identity and access management, database security, application development, risk management, endpoint management, network security and more. These solutions enable organizations to effectively manage risk and implement integrated security for mobile, cloud, social media and other enterprise business architectures. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 15 billion security events per day in more than 130 countries, and holds more than 3,000 security patents.
Tags : it security, malware, malware protection, virus prevention, ibm, threat intelligence
     IBM
By: IBM     Published Date: Jun 13, 2018
In the digital era, businesses in every industry are becoming technology companies. New business models such as “product as a service” (in which traditional manufacturers and distributors are driving new revenue streams by integrating software-based services into their offerings) and new operational models, such as collaboration, social business, and mobile platforms, mean that nearly every company is deriving at least part of its revenue from cloudbased solutions. So, why are so many of these new cloud solution providers building their businesses on shaky foundations? The truth is, when your business is based in the cloud, you need more than on-demand leased compute and storage capacity. You need a cloud that is enterprise-grade, secure, and resilient. Equally important—and overlooked by too many cloud solution providers—you need a cloud platform that is able to grow your business into the future, supporting next-generation functionality like Artificial Intelligence (AI). No matter wh
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     IBM
By: IBM     Published Date: Jul 02, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does. From an IT perspective, there is a fairly straightforward sequence of applications that businesses can adopt over time that will help put direction into this journey. IDC outlines this sequence to e
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     IBM
By: IBM APAC     Published Date: May 18, 2017
In today’s always on world, IT systems are so interdependent with business operations that even a few minutes of downtime can have big implications—for your productivity, reputation and finances. New technologies like cloud, mobile, analytics and social can help your business be more flexible and responsive, but at the same time they increase your risk.
Tags : ibm, tss, cloud, mobile
     IBM APAC
By: iCims     Published Date: Oct 02, 2015
Did you know that 88% of all job seekers have at least one social networking profile? Because of this, 92% of companies have used or plan to use social media to recruit. If businesses aren't using social media for recruiting, they can potentially miss candidates that wouldn't be found elsewhere. Don't let your competition find these great candidates first, and even worse, your competition can find these great candidates.
Tags : social and mobile, social, mobile, icims, enganging candidates, reaching candidates, talent platform, social mobile recruiting
     iCims
By: iCims     Published Date: Jan 24, 2017
here are many benefits to social recruiting. To start, social recruiting enables organizations to hire the best talent. This can be done by connecting, educating, and inspiring people through social networks. While some businesses have dabbled in the social arena, the majority are hesitant to fully pursue social recruiting.
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     iCims
By: Infosys     Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
Tags : ceo, social, business
     Infosys
By: Interactive Intelligence     Published Date: Feb 14, 2012
Integrating social media for customer care isn't really the question for businesses anymore.
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     Interactive Intelligence
By: Iterable     Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec
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     Iterable
By: Janrain     Published Date: Feb 28, 2011
Proven social media strategies to make your business website more relevant, amplify the quantity and quality of word-of-mouth marketing, build trust and loyalty, enhance stickiness and multiply conversions.
Tags : janrain, social media, social login, carri bugbee, social media integration, social strategy, social sharing, share button
     Janrain
By: Janrain, Inc.     Published Date: Jan 02, 2014
The rise of the social consumer creates tremendous opportunities for organizations to develop deeper relationships with their customers in support of their business objectives. Whether your goals are to acquire new users, increase on-site engagement, or collect and leverage customer insights (or all of the above), a comprehensive user management platform solution will play a critical role.
Tags : user management, on-site engagement, customer insights, user acquisition, user engagement, customer experience/engagement
     Janrain, Inc.
By: Jason Swenk     Published Date: May 02, 2011
This paper briefly defines social CRM, explains its value and sets forth some best practices and common pitfalls to avoid. Finally, a case study is presented as a best practices example of social CRM strategy
Tags : social crm, technology platform, workflow, business intelligence, collaborative communities
     Jason Swenk
By: Jive     Published Date: Apr 20, 2010
Learn how VMware used Jive's Social Business Software to earn additional revenue and reduce event management costs. Download this free white paper from Jive Software now!
Tags : jive software, social platform, social media, vmware, virtualization, vmware, customer satisfaction, social media marketing
     Jive
By: Jive     Published Date: Apr 20, 2010
Download this free white paper from Jive Software to learn how Social Business Software can help build your online community.
Tags : engagement, jive software, social platform, social media, lead management, lead nurturing, social networking, business software
     Jive
By: Jive     Published Date: Apr 20, 2010
Download this free white paper from Jive Software to learn how NetApp built a wildly successful social community for their customers using Social Business Software.
Tags : jive software, netapp, connected brand, social community, social business software, storage, data management, global branding
     Jive
By: Jive     Published Date: Feb 07, 2013
Download this infographic to see the results of a study by a top 3 global consulting firm on the impact of social business in the enterprise.
Tags : social media, enterprise, infographic, business, collaboration
     Jive
By: Jive     Published Date: Feb 07, 2013
Learn how social business technology supplies the essential functionality missing from conventional intranets and turns them into the dynamic collaborative environments known as social intranets.
Tags : intranet, networking, collaboration, social media, social intranet
     Jive
By: Jive     Published Date: Feb 07, 2013
Restructuring the marketing department has become a business cliché and yet rarely produces better results. Try networking your marketing team with social business technology before marketing engages in yet another unsuccessful reorg.
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     Jive
By: Jive     Published Date: Mar 14, 2013
A new study crunches the numbers and reveals the hard-dollar impact of using Jive
Tags : jive software, social media, social collaboration technology
     Jive
By: Jive     Published Date: Mar 14, 2013
How the latest social business solutions can help you get new hires selling more, faster.
Tags : jive, jive software, social business, sales, sales solutions, new hires, e-commerce solutions, payment processing
     Jive
By: Jive     Published Date: Jun 28, 2013
Marketing’s new imperative: bring social to your team It’s time to revolutionize marketing team productivity with social business technology.
Tags : jive, marketing, social marketing, social business, traditional marketing
     Jive
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