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By: ServiceSource     Published Date: Nov 12, 2019
It’s important to grow your customer base and market share. But by focusing all of your attention on net new sales, you’re only scratching the surface of your revenue potential. While this strategy might work out in the short term, it’s a surefire recipe for stagnation down the road. It’s time for a different approach – one that is focused not only on continuously improving customer outcomes, but also increasing the profitability of your relationship with them. Download our playbook, “Mining for Value: A Comprehensive Guide to Customer Expansion,” to learn how you can maximize the value of your existing customers.
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     ServiceSource
By: Quantum Metric     Published Date: Oct 18, 2019
TravelPass Group is a marketplace for independent and brand name hotels, wholesalers, and the world’s largest travel agencies. To better track their customer experience, they began to look at screen recording technologies and Quantum Metric was brought to Knudson’s attention. They have saved millions of dollars, finding solutions faster through the platform.
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     Quantum Metric
By: Quantum Metric     Published Date: Oct 18, 2019
Attaining your customers’ undivided attention is a key challenge for any online business. This challenge is amplified, however, when they explore your brand via their mobile device. Using Quantum Metric’s unique dataset, this infographic showcases the importance of keeping your mobile visitors engaged. Mobile visitors purchase 4X less than desktop visitors among Fortune-500 companies.
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     Quantum Metric
By: Salesforce     Published Date: Oct 17, 2019
Customer experience management means caring about the end-to-end experience your brand has with its prospects, customers, and brand evangelists. Managing the customer experience requires attention to detail at all steps along the path to purchase, from the content created to capture awareness, to the ecommerce experience of shopping on your site, and the after-sale commitment to keep loyal customers engaged using newsletters, coupons, and customer-appreciation sales. Read this guide to find out more.
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     Salesforce
By: Acoustic     Published Date: Oct 04, 2019
Simply put: Marketing isn’t what it used to be. If you want to compete in this rapid digital world, you need to make your customers happy. Constantly. We’ll get you started with nine of the most exciting trends developing in the world of marketing in 2019. With this report, you’ll learn: How the new director of marketing data position and GDPR compliance can build customer trust. What it means for customer centricity now that MarTech and AdTech are finally coming together with AI and machine learning. How to adjust your business purpose to create customer loyalty as the attention economy shifts to the emotion economy.
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     Acoustic
By: Mimecast     Published Date: Oct 02, 2019
When it comes to securing email and protecting against cyberattacks, most organizations focus their attention and resources on inbound emails. Yet, only 40% of email originates through inbound system traffic. The other 60% of email traffic is introduced via internal-to-internal (40%) or outbound (20%) email communications. This E-book takes a close look at several email-related activities that employees often engage in that contribute to the spread of insider threats and discusses what measures organizations can take to protect themselves.
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     Mimecast
By: Oracle     Published Date: Sep 26, 2019
As marketers chase after the same people with the same tactics, traditional marketing has become less worth the time—and the money. Email outreach worked until spam clogged up inboxes. Content marketing worked until everybody started to put out sub-standard material. And search engine marketing worked until it became inundated with new players clamoring for attention. Even inbound tactics aren’t delivering the results they once did. And as the need for performance continues to climb, so does the status of account-based marketing (ABM). In the B2B sphere it’s on the tip of everyone’s tongue. Download this whitepaper to learn more about ABM, a potent approach that puts sales and marketing together.
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     Oracle
By: HERE Technologies     Published Date: Sep 26, 2019
Misplacing sizable, expensive tooling equipment inside large industrial complexes, factories and warehouses is a problem that doesn't get the attention it deserves. When essential inventory gets lost, whole production lines can grind to a halt. Indoor tracking is the optimal way to keep tabs on all mobile equipment around the factory floor. As one of the world's leading location platforms, HERE shares insights and solutions for implementing indoor tracking in a way that can streamline and optimize production processes. Read the eBook to discover how to: • locate inventory and assets quickly to lower downtime and improve job satisfaction • save money spent on replacing lost tools and wasted employee time • use insights into asset utilization for forecasting or maintenance schedules.
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     HERE Technologies
By: Amazon Web Services APAC     Published Date: Sep 19, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: consider the local culture and the people, prioritize basic needs and requests, work at overcoming silos and encourage collaboration across departments, and consider each “smart” initiative as an integral part of an overall city system. A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovation, and su
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     Amazon Web Services APAC
By: VMware     Published Date: Sep 12, 2019
Today, a great deal of work happens through devices, apps, and digital experiences—and people increasingly pay attention to those experiences as they decide where to work. That means IT is more important than ever in helping the business attract and retain great talent. When IT builds employee experiences that are streamlined and simple at every point—from onboarding to day-to-day tasks—they help ensure a workforce that is engaged, motivated and productive.
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     VMware
By: Amazon Web Services EMEA     Published Date: Sep 09, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: • Consider the local culture and the people • Prioritize basic needs and requests • Work at overcoming silos and encourage collaboration across departments • Consider each “smart” initiative as an integral part of an overall city system A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovatio
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     Amazon Web Services EMEA
By: Indegy     Published Date: Jul 29, 2019
Today’s sophisticated Operations Technology (OT) environments have a large attack surface with numerous attack vectors. Without complete coverage, the likelihood of getting attacked is not a matter of ‘if’; it’s a matter of ‘when’. Security for OT has gained significant attention due to a confluence of events.
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     Indegy
By: Cornerstone OnDemand     Published Date: Jul 09, 2019
Here at Cornerstone, fresh thinking is one of the foundations of our approach. So, we’ve been giving brain change some serious thought. In a thought-provoking piece we’ve identified five ways our brains are evolving – from reduced attention spans to the need for more meditation and mindfulness. And we take a closer look at what that means for L&D, businesses and individuals. Download this thought-piece. We hope it gives you some food for thought… and an appetite to find out more.
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     Cornerstone OnDemand
By: Adobe     Published Date: Jun 26, 2019
The fight for customer attention is a daily struggle, but it doesn’t have to be. With a data management platform (DMP), you can be confident that the experiences you deliver are the ones your customers want and expect. Learn: o What a DMP can do for you o The three functions of a DMP o How Adobe Audience Manager can help
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     Adobe
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
The advantages blockchain can bring to the automotive ecosystem, both in facilitating collaboration among participants and enabling capabilities for new mobility business models, have gotten the attention of automotive executives. In addition to enabling a single source of data, blockchain can facilitate device-to-device transactions, smart contracts, and real-time processing and settlement. For the automotive industry, this translates into improvements and operational efficiencies in areas such as supply chain transparency, financial transactions between ecosystem participants, authenticating access to cars, and customer experience and loyalty.
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     Group M_IBM Q3'19
By: Cisco EMEA     Published Date: Jun 19, 2019
Learn what the Small Business cyber-threat landscape looks like today so your business can survive; reduce operational costs and grow securely; make security a priority for everyone, and protect your business with Cisco. As your business grows, it gets noticed and not all of the attention is welcome. More and more sophisticated criminal gangs are going after small businesses.
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     Cisco EMEA
By: Shell     Published Date: May 28, 2019
When energy use is reviewed at a national or international level we realize that about 35% of the western world’s total energy and carbon dioxide (CO2) footprint is linked to transport and a large fraction of that with freight movement. Collectively, cars and trucks account for nearly one-fifth of all U.S. emissions, emitting around 24 pounds of CO2 and other global-warming gases for every gallon of gas1. So, if we are to reduce energy usage and abate CO2 emissions and deliver cost savings, it is essential that a lot of attention is paid to commercial transport. Priorities for Increasing Fuel Economy explores these challenges and provides the essential information you need to help you achieve competitive advantage across your commercial fleet operations.
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     Shell
By: Oracle     Published Date: May 20, 2019
Managing your company’s financials is the backbone of your business and is vital to the long-term health and viability of your company. Yet attention to your bottom line often takes a back seat during times of increasing revenues and growth. To continue applying the necessary financial rigor to support rapid growth, the accounting department needs the right tools to most efficiently do their job. This white paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.
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     Oracle
By: Engage2Excel     Published Date: Apr 29, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1 . • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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     Engage2Excel
By: Engage2Excel     Published Date: Apr 29, 2019
The war for talent is a term that was coined by Steven Hankin of McKinsey & Company in 1997 to refer to an increasingly competitive landscape for recruiting and retaining talent. Today, this “war” has escalated to new heights, commanding the attention of CEOs across all industries. According to research recently published by McKinsey, more than three-quarters of Fortune 500 CEOs do not believe their companies are effective at attracting highly talented people. Of those CEOs who do consider their companies successful at attracting top talent, only 7% believe they are effective in retaining them. In today’s hyperconnected labor market, recruitment and retention are not separate problems; they are two sides of the same coin. Companies that have adopted integrated strategies for recruitment and retention have a significant competitive advantage. But according to McKinsey’s data, this group represents only a small fraction of the Fortune 500. The rest of the HR universe is under tremendous
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     Engage2Excel
By: Hewlett Packard Enterprise     Published Date: Apr 26, 2019
With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.
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     Hewlett Packard Enterprise
By: DataCore     Published Date: Apr 23, 2019
The emphasis on fast flash technology concentrates much attention on hot, frequently accessed data. However, budget pressures preclude consuming such premium-priced capacity when the access frequency diminishes. Yet many organizations do just that, unable to migrate effectively to lower cost secondary storage on a regular basis. In this white paper, explore: • How the relative proportion of hot, warm, and cooler data changes over time • New machine learning (ML) techniques that sense the cooling temperature of data throughout its half-life • The role of artificial intelligence (AI) in migrating data to the most cost-effective tier.
Tags : storage tiering, auto tiering, all-flash array, ssd, software defined storage, hyperconverged, data migration, storage migration
     DataCore
By: Intel     Published Date: Apr 16, 2019
When seeking a new cloud service provider (CSP), uptime and data sovereignty will be decisive considerations for many customers. At a time when cloud outages can bring down a huge number of web services and make the news, reliability is a hot topic. There is also a growing sensitivity towards where workloads are hosted, following introduction of regulations. Download Intel's latest eGuide, 'Meet Your Customers’ Biggest Cloud Concerns’ to discover: • How to boost uptime with hardware engineered for reliability • The ways telemetry can be used to call attention to potential problems before they occur • How to protect against the threat of cybercrime with a multi-layered approach to security • Why data geolocation is increasingly important, and how you can help with location tagging.
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     Intel
By: Intel     Published Date: Apr 16, 2019
When seeking a new cloud service provider (CSP), uptime and data sovereignty will be decisive considerations for many customers. At a time when cloud outages can bring down a huge number of web services and make the news, reliability is a hot topic. There is also a growing sensitivity towards where workloads are hosted, following introduction of regulations. Download Intel's latest eGuide, 'Meet Your Customers’ Biggest Cloud Concerns’ to discover: • How to boost uptime with hardware engineered for reliability • The ways telemetry can be used to call attention to potential problems before they occur • How to protect against the threat of cybercrime with a multi-layered approach to security • Why data geolocation is increasingly important, and how you can help with location tagging.
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     Intel
By: HERE Technologies     Published Date: Mar 11, 2019
With content plentiful and audience attention hard to attract—let alone retain—advertising has to go beyond simple personalization. Discover how HERE is bridging the gap, adding context to our view of the consumer using location-based insights that span the digital and physical worlds. So, you can learn not only who the audience is, but precisely where they are—and why. Learn more in the HERE eBook.
Tags : location data, ad tech, location targeting
     HERE Technologies
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