RSS feed Get our RSS feed

News by Topic

better service

Results 226 - 250 of 265Sort Results By: Published Date | Title | Company Name
By: Ring Central     Published Date: Aug 28, 2013
Nothing is more important to business success than communicating professionally and promptly with customers and colleagues. The way businesses communicate and handle incoming calls, and everything from faxes to conference calls, affects public perception of the company. Evolving businesses can better serve customers and enhance the way employees work by adopting the most readily available and affordable technology. In today’s world, leading edge communication begins and ends with a high-speed Internet-enabled, cloud-based, IP-connected phone service from RingCentral.
Tags : cloud based system, business phone system. cloud based, telecom, business process, business communications, corporate communications
     Ring Central
By: QlikTech     Published Date: Aug 27, 2013
The Tectonic Plates are shifting in the BI software market - The promise of business intelligence software is to enable decision makers at all level in an organization to leverage data for business advantage - to explore data, draw insights and meaningful conclusions, and make better decisions. This research paper shows how the QlikView Business Discovery Platform delivers true self-service BI that empowers business users by driving innovative decision-making.
Tags : business discovery, powerful, business intelligence, qliktech, idc, small vendors, enabling decision makers, better decisions
     QlikTech
By: Oracle     Published Date: Aug 15, 2013
Today’s consumers expect better. They expect better service, better products and better communication with companies. But to have a single, seamless conversation with every customer across multiple channels, companies can no longer rely on outdated contact centers.
Tags : contact centre, crm, oracle, channels
     Oracle
By: Oracle     Published Date: Aug 08, 2013
Today’s consumers expect better. They expect better service, better products and better communication with companies. But to have a single, seamless conversation with every customer across multiple channels, companies can no longer rely on outdated contact centers.
Tags : contact centre, crm, oracle, channels
     Oracle
By: Riverbed     Published Date: Jul 17, 2013
Your business is complex. Big data promises to manage this to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage easily, causing delays and downtime. Forrester predicts this will worsen. To combat this onslaught, you need machines to analyze conditions to invoke automated actions. To perform adaptive automation, you need IT analytics, a disruption to your monitoring and management strategy. This report helps leaders prepare for IT analytics that turn big data efforts inward to manage the technology services that run your business. Register to get the full report.
Tags : analytics, big data, forrester
     Riverbed
By: Switch Video     Published Date: Jun 05, 2013
In 60 Seconds you will learn why an explainer video is the most effective way to communicate your business or organization's message and the cognitive psychology behind their success. We discuss how to simplify your company’s story, so people know what you do; how to use dual coding theory, so people relate to and remember your story; and how to better connect with your audience, so more people buy your product or service.
Tags : video marketing, video storytelling, online video, online video marketing
     Switch Video
By: IBM     Published Date: May 22, 2013
SOA appliances have matured considerably over the last few years. As they have established themselves more firmly in the SOA landscape, vendors have developed a better understanding of requirements, resulting in a level of commonality in some of the key underlying functions such as providing a secure gateway for accessing SOA services.
Tags : soa, ibm, soa appliances, software, requirements
     IBM
By: RingCentral     Published Date: May 14, 2013
There has never been a better time to shop for a new phone system, due to the growing number of service and equipment options. In today's competitive environment, businsses are looking for ways to lower expenses, eliminate multiple vendors and communication providers, refocus IT staff on other areas of business, and allow employees to easily connect regardless of location and device. Read this white paper to learn what the benefits of cloud based telephony are.
Tags : benefits of cloud based telephony, cloud based telephony, benefits of cloud telephony, it staff, ringcentral
     RingCentral
By: ClickExpress     Published Date: May 01, 2013
We all know that happy workers provide better service. In the service industry, there is an even greater drive to create a happy customer experience—and a field worker’s unhappiness can easily turn into lost productivity and a damaging customer experience. This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line.
Tags : service, field workers, industry, customer, experience, fix, mobility, solutions
     ClickExpress
By: LogMeIn     Published Date: May 01, 2013
This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : customer service, logmein, customer service cost, roi, call center, outsource customer service, customer satisfaction
     LogMeIn
By: Oracle     Published Date: Apr 05, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
Tags : expect better service, better products, better communication, smarter service, contact center, oracle
     Oracle
By: Bluelock     Published Date: Nov 15, 2012
Enterprise IT departments are always open to business. But, the marketplace now demands better and faster service while reducing costs at the same time. Read on to learn how offloading IT burdens to hybrid and public clouds reduces costs and more.
Tags : bluelock, cloud computing, cloud servers, cloud, it infrastructure, it burdens, hybrid, it service model
     Bluelock
By: Oracle Corp.     Published Date: Sep 07, 2012
When Jurlique realized it needed to automate its online ordering process to cut down transaction processing time and deliver a better service to its customers, they decided to create a streamlined service-oriented architecture framework.
Tags : case study, jurlique, service-oriented architecture, soa, oracle
     Oracle Corp.
By: Oracle     Published Date: Sep 04, 2012
Today's consumers expect better service, better products, and better communication with retailers.
Tags : advertising agencies
     Oracle
By: Success Factors     Published Date: Aug 10, 2012
When ICRW was forced to reduce its HR headcount, the center began looking for ways to automate performance management. With the help of SuccessFactors Professional Edition Performance Management, ICRW's HR staff was able to provide better service without adding headcount.
Tags : successfactors, sap, customer testimonial, case study, icrw, performance management, sherian roggeband
     Success Factors
By: SAP     Published Date: Jul 19, 2012
Mergers present opportunities for a complete transformation of the combined business organization. A blend of two smaller bottling companies, Coca-Cola Hellenic Bottling Company S.A. is one of the world's largest bottlers and distributors of Coca-Cola products. It standardized on the SAP® ERP application to better coordinate with its partner and supplier, the Coca-Cola Company, which also standardized on SAP software. Coca Cola Hellenic used SAP technology for other challenges, including transformation of its customer service processes.
Tags : sap, software, services, business, transformation
     SAP
By: Oracle Global Marketing     Published Date: Jul 13, 2012
Answer a few questions about your database management practices, and get a better understanding of your organization's ability to ensure highly available database services.
Tags : database, database assesment tool, database services, customer confidence, database availability, database management, database management practices, orcale database appliance
     Oracle Global Marketing
By: SAP     Published Date: May 11, 2012
Organizations are realizing that SaaS solution can be comparable to, or better, than BI implemented in the traditional manner. That said, Software-as-a-Service is not for everyone.
Tags : saas, software-as-a-service, business intelligence, data integration
     SAP
By: Intel Corp.     Published Date: Apr 25, 2012
Download this guide, which is designed to help you better evaluate different cloud technology vendors and service providers based on a series of questions posed by three cloud infrastructure providers.
Tags : virtualized web apps, applications, security, securing, agility, efficeincy, intel, transition
     Intel Corp.
By: Jive Software     Published Date: Mar 08, 2012
Your customers are demanding better answers, faster-and social media gives them a louder megaphone. Meanwhile, Management is pushing you to reduce support costs and increase team efficiency.Our panel will discuss practical advice and proven strategies for integrating Social into your organization's customer service ecosystem, followed by a live audience Q&A session.
Tags : 
     Jive Software
By: BMC Software     Published Date: Dec 21, 2011
Five steps can take you from a costly mishmash to benefits like increased productivity, lower costs, and better service.
Tags : scheduler, enterprise, enterprise workload, automation, bmc, productivity, control
     BMC Software
By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Tags : aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
     Aberdeen Group
By: WhichVoIP     Published Date: Apr 19, 2011
Large multi-million dollar corporations may have the capital and the expertise to install, run and maintain an in-house VoIP service. Small to large business may be better off with a hosted solution. This whitepaper explains both the differences and the advantages of each type of service.
Tags : whichvoip, buyers guide, hosted pbx, on-premise ip-pbx, voip
     WhichVoIP
By: SAP     Published Date: Mar 29, 2011
Many view Web 2.0 as an opportunity to grow closer to their customers, better understand customer needs, and empower these customers to influence their company's strategy. This, in turn, opens the door to improved customer service, enhanced customer loyalty, and better customer advocacy. SAP understands and embraces the vast and emerging opportunities that Web 2.0 presents for customer relationship management (CRM).
Tags : sap crm, web 2.0, social media
     SAP
Start   Previous    1 2 3 4 5 6 7 8 9 10 11    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics