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By: Cisco     Published Date: Sep 21, 2017
For nearly a decade, Cisco has published comprehensive cybersecurity reports that are designed to keep security teams and the businesses they support apprised of cyber threats and vulnerabilities—and informed about steps they can take to improve security and cyber-resiliency. In these reports, we strive to alert defenders to the increasing sophistication of threats and the techniques that adversaries use to compromise users, steal information, and create disruption. Download this whitepaper to find out more.
Tags : cyber attacks, data protection, it security, security solutions, system protector, web security, analytics
     Cisco
By: Epicor     Published Date: Sep 20, 2017
As the world around us becomes increasingly digital, manufacturers must follow suit. Digital transformation presents significant opportunities to achieve growth by addressing key operational issues and aligning products and services to the demands of today’s market. Growth looks different for every company, and with the vast array of digital technologies available, it can be hard to know where to start. Which technologies offer the greatest opportunity for your company to grow? How can you successfully embrace the digital revolution? Epicor has a history of helping manufacturers achieve growth by utilizing cutting-edge technology. By downloading these digital transformation assets, you will: • Understand what growth might look like for your business • Assess the capabilities needed to support your digital transformation journey • Explore best practices to implement your digital transformation strategy • Learn how to capitalize on growth opportunities with speed and conviction
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     Epicor
By: SAP     Published Date: Sep 19, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity. It allows insights into operational retail data, empowering users with contextual, real time information for faster and better decision making. Processes can easily be extended to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.
Tags : master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
     SAP
By: Cisco     Published Date: Sep 14, 2017
For nearly a decade, Cisco has published comprehensive cybersecurity reports that are designed to keep security teams and the businesses they support apprised of cyber threats and vulnerabilities—and informed about steps they can take to improve security and cyber-resiliency
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     Cisco
By: Akamai Technologies     Published Date: Sep 12, 2017
The ways in which the Internet supports our everyday lives have become richer, more engaging, and more mobile. This innovation is driven by the visionaries, designers, developers, and managers of the web experiences that users consume every day. By exploring new ways to solve challenges and improve products and services that enrich our lives, developers and business owners have stretched the Internet to support use cases for which it was never designed. In order to succeed, modern web experiences must seem simple to end-users, even though most ultimately require complex design and technology to deliver.
Tags : web experience, web design, mobile, internet supporters
     Akamai Technologies
By: AWS     Published Date: Aug 30, 2017
SAP workloads represent the backbone of your business, supporting critical systems and processes across organizations: inventory planning, HR, payroll, sales, and more. Learn how running SAP on AWS cuts costs, improves performance, and ensures the reliability and compliance scalable companies need. Download your copy now!
Tags : aws, accenture, sap, payroll, efficiency
     AWS
By: AWS     Published Date: Aug 28, 2017
SAP workloads represent the backbone of your business, supporting critical systems and processes across organizations: inventory planning, HR, payroll, sales, and more. Learn how running SAP on AWS cuts costs, improves performance, and ensures the reliability and compliance scalable companies need.
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     AWS
By: IBM APAC     Published Date: Aug 25, 2017
The world of business analytics is evolving rapidly, and while there are multiple emerging trends of note, two stand out as particularly impactful. First, there is an expanding and increasingly diverse audience of users that are becoming more analytically active. From mid-level Line-of-Business staff to senior executives on mahogany row, more users in more job functions are taking an increased level of ownership in the insight that fuels their decisions and the underlying data that supports that insight.
Tags : data integration, data security, data optimization, data virtualization, database security
     IBM APAC
By: Skytap     Published Date: Aug 23, 2017
The majority of Fortune 500 companies, along with many other enterprises, currently run business critical applications on AIX on IBM Power Systems. For these businesses, incorporating AIX workloads into an enterprise cloud strategy can present significant challenges, most notably the lack of support for these workloads from typical cloud infrastructure providers. Skytap Cloud is the only public cloud that offers support for AIX workloads alongside applications running on x86 architectures. This guide details the considerations involved and best practices for migrating your AIX workloads to Skytap Cloud.
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     Skytap
By: Zendesk     Published Date: Aug 22, 2017
Happy customer support agents will not only provide a better customer experience but stay with your organization longer. This article focuses on how to improve the way your business interacts with support agents.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: CA Technologies     Published Date: Aug 21, 2017
Agile software development is no longer a fad, a niche methodology, or just for startups: it’s a requirement for any modern and adaptive development organization. Without the adoption of agile practices, your business may be challenged to keep pace with customer commitments, beat the competition to market, and establish a roadmap for strategic innovation. But a proven framework for agile transformation—including services and tooling can enhance your productivity and speed, and support you as you scale.
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     CA Technologies
By: CyberX     Published Date: Aug 21, 2017
Today, a range of diverse cyber-adversaries — including nation-states, cybercriminals, competitors, hacktivists, and insiders/contractors — pose financial, reputational and regulatory risk to industrial and critical infrastructure organizations. The business impact can include costly production downtime, safety failures, and environmental release of hazardous materials, as well as theft of corporate secrets such as sensitive information about formulas and proprietary manufacturing processes. The challenge is compounded as organizations adopt digitization initiatives and IT/OT convergence to support the business — removing any “air-gaps” that may have existed in the past. To help security and operations teams stay ahead of the latest ICS/SCADA threats, CyberX — the industrial cybersecurity company founded by military cyber experts with nation-state experience securing critical infrastructure — has partnered with SANS to create educational content about emerging ICS threat vectors and
Tags : ics, scada, cyberx, cyber security, hacking, randomware
     CyberX
By: Epicor     Published Date: Aug 18, 2017
As a manufacturer, you know the industry is changing. You’re expected to produce more, work faster and leaner, and find ways to make new products like those comprising the Internet of Things (IoT). Customer and employee expectations are also changing rapidly because our experiences as consumers shape our demands for business. As many factory employees are approaching retirement, a new generation is joining the workforce—a generation that wants the business systems they interact with to be as intuitive as those they use in all other areas of their life. A new report from Aberdeen explores today’s manufacturing landscape and outlines how the latest enterprise resource planning (ERP) software forms a foundation that can support Industry 4.0 for smaller manufacturers looking to grow.
Tags : industry 4.0, erp software, enterprise resource planning software, epicor erp
     Epicor
By: Dell     Published Date: Aug 17, 2017
Today, technology is all about enabling business. Organizations of many types and sizes are developing, upgrading or replacing mobile applications to reflect changes in the workplace. Across industries, employees are working more while mobile, using multiple devices. When they return to the office, they are capitalizing on more flexible work environments and approaches to work. Many organizations are facilitating this anytime, anywhere work with mobility initiatives that provide mobile devices or allow employees to use their own. They are also modifying workspace designs, creating mobile workstations and mobile “hot spots” to enable workers to easily connect to enterprise systems when they return to the office. Enabling employees to work better can help organizations boost productivity and improve customer service. The real challenge is to continue supporting new ways of working, now and in the future, without compromising security.
Tags : security, workforce productivity, flexible work environments, secure employee systems, advanced
     Dell
By: Polycom     Published Date: Aug 16, 2017
"To construct a solid building, you must first lay a solid foundation. Without a strong foundation, the rest of the building will tumble. You should employ the same strategy when developing your business communications system. The first step to building a robust, reliable, cist-effective communication system is laying the groundwork but choosing the equipment, service and features that best support your business needs. Get the infographic now to explore your options when choosing a VoIP business communications system."
Tags : polycom, voip, business communications, infrastructure
     Polycom
By: Polycom     Published Date: Aug 16, 2017
"This guide explains the important role Unified Communications plays in collaboration, the collaboration benefits of Microsoft Skype for Business and how it supports total collaboration in any organization and for any workspace. Want to know more? Download our guide!"
Tags : polycom, unified collaboration, microsoft, skype for business
     Polycom
By: Polycom     Published Date: Aug 16, 2017
"Download this guide to learn how other SMBs are leveraging Office 365 with Polycom to bring together Office tools and communications to enable employees to connect with colleagues, customers, suppliers and business partners through every form of communication. With 3 new Skype for Business features, Microsoft and Polycom helping businesses improve productivity, efficiency, and collaboration. New features include: • Modern Voice with Cloud PBX, which will enable users to make and receive enterprise-grade calls from within Skype for Business Online. • PSTN conferencing which supports dial-in or dial-out to any device • Skype Meeting Broadcast for presentations to audiences of up to 10,000 "
Tags : polycom, office 365, skype for business, microsoft
     Polycom
By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
Tags : contact center, global economy, customer support, cloud offerings, 8x8
     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
Tags : contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
Tags : 8x8, cloud contact center, remote work, scalability, cloud computing
     8x8 Inc.
By: Juniper Networks     Published Date: Aug 03, 2017
Agility creates more opportunities for new business and stronger bottom lines. Research from more than a half-dozen experts supports it all. What makes Uber’s and Airbnb’s network infrastructures unique The top factor shaping network strategies today Research from industry experts including Gartner and McKinsey
Tags : business agility, data usage, network infrastructure, information technology
     Juniper Networks
By: Oracle     Published Date: Jul 31, 2017
For finance organizations, the challenge of keeping up with systemic change should be viewed as an opportunity to boldly leverage disruption rather than hunkering down in fear. Businesses that accept this challenge embrace new and leading technologies, standardize on best practices and invest in the next generation of financial software and their employees. This guide provides a clear path to modern finance that is well defined and ready to support your company’s success.
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     Oracle
By: CA Technologies     Published Date: Jul 26, 2017
Extending DevOps to mainframe applications and teams is essential towards the agility and velocity that enterprises require to remain innovative in today’s turbulent digital business environment. Talking Points: • For enterprises with mainframes, trying to achieve the benefits of Digital Transformation without dealing with existing mainframe assets is a fool’s errand. • Breaking down silos and moving to DevOps is central to what it means to undergo Digital Transformation. • Including the mainframe in modern software development approaches can improve quality overall, reduce test cycles and deployment timeframes, and ensure mainframe-based applications support the end-to-end performance requirements that today’s customers demand.
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     CA Technologies
By: IBM     Published Date: Jul 26, 2017
Business leaders are eager to harness the power of big data. However, as the opportunity increases, ensuring that source information is trustworthy and protected becomes exponentially more difficult. If not addressed directly, end users may lose confidence in the insights generated from their data—which can result in a failure to act on opportunities or against threats. Information integration and governance must be implemented within big data applications, providing appropriate governance and rapid integration from the start. By automating information integration and governance and employing it at the point of data creation, organizations can boost confidence in big data. A solid information integration and governance program must become a natural part of big data projects, supporting automated discovery, profiling and understanding of diverse data sets to provide context and enable employees to make informed decisions. It must be agile to accommodate a wide variety of data and seamle
Tags : mdm, big data, automation, organization
     IBM
By: IBM     Published Date: Jul 26, 2017
To compete in today’s fast-paced business climate, enterprises need accurate and frequent sales and customer reports to make real-time operational decisions about pricing, merchandising and inventory management. They also require greater agility to respond to business events as they happen, and more visibility into business activities so information and systems are optimized for peak efficiency and performance. By making use of data capture and business intelligence to integrate and apply data across the enterprise, organizations can capitalize on emerging opportunities and build a competitive advantage. The IBM® data replication portfolio is designed to address these issues through a highly flexible one-stop shop for high-volume, robust, secure information replication across heterogeneous data stores. The portfolio leverages real-time data replication to support high availability, database migration, application consolidation, dynamic warehousing, master data management (MDM), service
Tags : ibm, infosphere, data replication, security, data storage
     IBM
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