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By: Fiserv     Published Date: Jul 09, 2018
Cash may be popular with consumers, but it often presents challenges and extra costs for retailers. Manually handling, counting, reconciling and depositing cash every day, or multiple times a day, can be expensive. Smart safe technology and automated cash handling can help and benefit all areas of your business – from Finance to Operations to Loss Prevention – but, more importantly, your customers. Read this eBook to learn the four key benefits of automated cash handling: • Maximize your cash flow • Gain more flexibility with open systems • Reduce shrinkage and reconciliation • Care for customers instead of counting cash
Tags : cash automation, smart safe, cash handling, cash-in-transit, cash management, cit, cash vault, cash counting
     Fiserv
By: Eaton     Published Date: Jul 09, 2018
Our industry has made numerous technological advances designed to protect homeowners, businesses and electrical workers. That makes every fatal electrocution in the home all the more distressing. Between 2010 and 2013, the U.S. saw an estimated average of 48 electrocution fatalities associated with consumer products per year, with large and small electric appliances chief among them1. Tragedies like these can be avoided, especially when the ground fault circuit interrupter (GFCI) technologies needed to prevent dangerous events are readily available. As the principle NEMA representative at the National Electrical Code (NEC) Code-Making Panel Two, I saw public input asking for increased GFCI protection for the home during the 2017 code cycle. The code panel expanded the GFCI requirement for facilities other than dwelling units as part of section NEC 210.8(B). However, residential standards improvements were sidelined.
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     Eaton
By: IBM     Published Date: Jul 05, 2018
Scalable data platforms such as Apache Hadoop offer unparalleled cost benefits and analytical opportunities. IBM helps fully leverage the scale and promise of Hadoop, enabling better results for critical projects and key analytics initiatives. The end-to- end information capabilities of IBM® Information Server let you better understand data and cleanse, monitor, transform and deliver it. IBM also helps bridge the gap between business and IT with improved collaboration. By using Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of- impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time. Since its inception, Information Server has been a massively parallel processing (MPP) platform able to support everything from small to very large data volumes to meet your requirements, regardless of complexity. Information Server can uniquely support th
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     IBM
By: Butler Technologies     Published Date: Jul 03, 2018
This paper discusses the need to own and and use basic fiber test solutions in the datacenter.
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     Butler Technologies
By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
Tags : cyber attacks, cia, nsa, wannacry, notpetya
     Cylance
By: Gelato     Published Date: Jul 02, 2018
As digital as we are, paper will not go away. Few companies have optimized their print marketing like they have optimized their online marketing. The printing industry is a giant $800bn per year (SmithersPira: The Future of Global Printing to 2018), and as a marketer we know it’s challenging to track the ROI of printed material. Commissioning a print run could require specialist knowledge, but it doesn’t need to. You may not realize the multiple factors built into your print marketing spend, and errors can be painful. Mistakes incur extra cost, delays, and potential dips in quality, harming your brand. Gelato shares some tips for smart printing.
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     Gelato
By: Gelato     Published Date: Jul 02, 2018
How far does your marketing material travel before your it gets into your customers’ hands? Or even your colleagues’? What if it could have reached the moon first? That was the case for the annual posters sent by Hydro Extruded Solutions. With Gelato total shipping distances were easily cut 72%. Gelato presented a faster, greener, and smarter way to print and distribute their message — one more step confirming Hydro’s commitment to sustainability. Download this info-graphic to learn more.
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     Gelato
By: Butler Technologies     Published Date: Jul 02, 2018
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network.
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     Butler Technologies
By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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     Zendesk
By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
Applications and services are made up of more components and integrations today than they were just a few years ago. Coupled with a much more competitive business world, this complexity has changed everything for both development and operations. Devops is pressed to deliver more functionality at a faster pace, focusing on small, incremental changes and using agile methodologies and practices such as continuous integration. Download this white paper to find out more about how CA Technologies can help with many of the DevOps challenges your company currently face.
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     CA Technologies_Business_Automation
By: Epson     Published Date: Jun 22, 2018
AP automation doesn’t have to be complicated or expensive. By supporting your efforts with streamlined technology and hardware, a small amount of training, and open communication, automating AP operations can actually be very simple. This report was developed to provide you with real, simple steps you can take to digitize and streamline your invoice processing. As you do so you’ll recognize significant benefits, including happier employees and a healthier bottom line.
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     Epson
By: Box     Published Date: Jun 22, 2018
There’s more to your content than you might think. Beyond the differences of enterprise vs. web vs. cloud content management, new changes in intelligent machine-to-machine apps are reinventing the content management market. In this expert e-guide, we explore a flexible, API-led approach to cloud-based content management and collaboration. Learn about a platform designed to enable you to: • Power content with machine learning and metadata • Drive intelligent capabilities like smart search • Modernize content-based processes • And more
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     Box
By: PwC     Published Date: Jun 20, 2018
Digital Fitness Assessment 2.0 is here. The time to upskill is now. Let’s face it--every industry is being disrupted. To stay profitable and lead the way, it’s critical to be deliberate about making sure your employees have the skills they’ll need to take you there. The Digital Fitness Assessment will help your employees build their future through a custom experience that targets specific skills and behaviors to each employee. Get a demo here. [Please confirm link works and is tracked] What if you could give every employee a blueprint for tomorrow's most-needed skills? Your people know they need new skills--and most are eager to get them. But, what most companies offer is, well, standardized. That can make it boring and not applicable. To stand out and bring your workforce into the future, you need a creative, personal--and even enjoyable--learning experience. The Digital Fitness Assessment will help your employees build their future. Get a demo here. [Please confirm link works and is
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     PwC
By: Sage Software     Published Date: Jun 20, 2018
Data inundation and information overload have burdened practically every largescale enterprise today, providing great amounts of detail but often very little context on which executives can act. According to the Harvard Business Review, less than half of an organization’s structured data is actively used in making decisions. The burden is felt profoundly among finance executives, who increasingly require fast and easy access to real-time data in order to make smart, timely, strategic decisions. In fact, 80% of analysts’ time is spent simply discovering and preparing data, and the average CFO receives information too late to make decisions 24% of the time.
Tags : sage enterprise management, bms, erp, bom, enterprise accounting, enterprise intelligence, drp, enterprise
     Sage Software
By: LogRhythm     Published Date: Jun 19, 2018
Globally, sophisticated cyber-attacks are compromising organizations at an unprecedented rate and with devastating consequences. Modern attackers, including criminal organizations, ideological groups, nation states and other advanced threat actors are motivated by a wide range of objectives that include financial gain, industrial espionage, cyber-warfare, and terrorism. These attacks are often very expensive for compromised organizations, costing each company an average of USD $7.7M.1 1 Ponemon 2015 Cost of Cyber Crime Study 2 CyberEdge 2016 Cyberthreat Defense Report 3 Symantec, Underground black market: Thriving trade in stolen data, malware, and attack service. November 20, 2015; Medscape, Stolen EHR Charts Sell for $50 Each on Black Market, April 28, 2014 4 Deloitte, Beneath the Surface of a Cyberattack, 2016 The Modern Cyber Threat Pandemic 3 The odds that your organization will be compromised are high. In fact, a recent report indicates that 76 percent of surveyed organizatio
Tags : data, breaches, organizations, global
     LogRhythm
By: Dassault Systèmes     Published Date: Jun 19, 2018
This white paper outlines a framework that emphasizes digitization and business transformation and the new opportunities pull processes bring. The mechanism of “Pull” processes—those triggered by an actual event instead of a forecast—is nothing new. It is at the heart of many successful manufacturing strategies. Recent technological advances in digitization, including the harnessing of Big Data analytics, the use of the cloud, Business Process Management (BPM), social media, IIoT, and mobility, have extended the power of Pull beyond Lean manufacturing. In the wake of the current technological innovation wave, it is not uncommon for manufacturers to not know what next step to take. In light of these new developments, this white paper will focus on the mechanism of business transformation enabled by these technologies, which can be attributed to two major forces: the power of Pull and digitization. Nine practical applications are detailed, showing how innovative manufacturers can better
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     Dassault Systèmes
By: Dassault Systèmes     Published Date: Jun 19, 2018
Companies that manufacture industrial equipment find themselves in a unique place among manufacturers: • Their products can range from small components to mammoth machines for mines or mills. • They rarely order large production runs and may be called on to create a process that results in an order of one. • Their markets impose challenging constraints. Customers want more choices, more options, more extras, and more features. And they want the order to be fulfilled sooner. The competitive environment is forcing model cycles to shrink, pressuring manufacturers to accelerate processes that are unable to keep pace. Dassault Systèmes DELMIA has assembled an industry-specific set of roles for industrial equipment manufacturers that brings these challenges under control.
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     Dassault Systèmes
By: Dassault Systèmes     Published Date: Jun 19, 2018
This spotlight report examines: • How Manufacturing Operations Management (MOM) or Manufacturing Execution Systems (MES) are key enablers of data management and Digital Transformation. Companies can combine many other opportunities with manufacturing operations in a digital journey. • Product lifecycle management (PLM) as a high-value discipline to pair with MOM in discrete manufacturing, and the value of digital continuity across engineering, manufacturing operations, and supply chain. • A robust integration of MOM and PLM technologies and the advent of the Digital Twin (a virtual copy of the product and how it's made) to demonstrate maturity in Smart Manufacturing and the ability to make smart products in smart factories. The IIoT has opened up a world of opportunity for manufacturers. Take advantage of it.
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     Dassault Systèmes
By: dinCloud     Published Date: Jun 19, 2018
Under the leadership of Stephen Arndt, consulting CIO, Medicalodges – a Kansas-based post-acute healthcare company – was looking to transition away from maintaining its own hardware on premises and needed a partner to help its small IT team maintain and monitor its data center infrastructure. As a healthcare services provider, Medicalodges is subject to HIPAA regulation. In order to maintain compliance, the company required a solution with inherent business continuity and redundancy.
Tags : healthcare, company, infrastructure, data, center
     dinCloud
By: DigiCert     Published Date: Jun 19, 2018
The Internet of Things (IoT) has rapidly transformed the digital landscape and the world we live in. Intelligent devices and sensors connect smart cars, robotic manufacturing equipment, smart medical equipment, smart cities, industrial control systems, and much more in a way that improves lives and saves businesses billions of dollars. But along with its benefits, rapid IoT growth introduces a new dimension of security vulnerabilities that dramatically escalates the nature and seriousness of cybercrime risks. In addition to traditional confidentiality cyber risks, IoT threats include attacks that can: • Render smart appliances useless • Shut down city power grids • Threaten lives through hacked pacemakers and other medical devices. Such security flaws not only endanger lives, frustrate customers, and disrupt business operations, but they create significant cost and public relations damage for IoT developers and manufacturers.
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     DigiCert
By: ForUsAll     Published Date: Jun 18, 2018
The 401(k) market has rapidly changed.Is your plan up to date? Since 2012, there have been significant changes in 401(k)s which have created new risks and opportunities for small and midsized business 401(k) plans. With this rapid pace of change, many business owners, and even some small advisors and recordkeepers have not been able to keep up. We’ll summarize both changes to the 401(k) industry and the opportunities that exist for you to improve your plan, specifically in the following 5 areas: 1. Staying compliant with increasingly complicated regulations – New government regulations have increased burdens on companies offering both health plans and 401(k)s. What used to be compliant may no longer work. Furthermore, software has improved, allowing many error prone, manual retirement plan administration tasks to be automated. 2. Increasing plan effectiveness by lowering fees – Since 2009, average 401(k) plan costs have dropped by almost 30%*. While average costs have come down, not al
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     ForUsAll
By: Payscale, Inc     Published Date: Jun 15, 2018
A total rewards program is made up of several elements — WorldatWork lists them as compensation, benefits, worklife effectiveness, recognition, performance management and talent development — so it’s no wonder that putting together successful packages is a complicated, sometimes stressful, endeavor. There’s so much to consider and evaluate, and if you’re like most of your HR and compensation colleagues, you have a lot of questions. Well hey — that’s what this ebook is here for. Rusty Lindquist, VP of Thought Leadership at BambooHR; Dave Smith, Chief Product Officer at PayScale and Jill Christensen, Founder of Jill Christensen Intl., recently hosted a panel discussion in which they offered insights and tips on the biggest, most frequent concerns around total rewards. What follows is a distillation of their very helpful advice on the most common
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     Payscale, Inc
By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : artificial intelligence, human touch, customer conversations, customer service, reduce costs
     Genesys
By: Symantec     Published Date: Jun 13, 2018
El actual escenario es una desenfrenada carrera. Los funcionarios y las organizaciones adoptan a ritmo acelerado aplicaciones y servicios en la nube debido a la productividad, colaboración y conveniencia que ofrecen. ¿Y por qué actuarían de forma diferente? Si tiene un problema, es posible que exista una aplicación en la nube que pueda solucionarlo. Así mismo, el movimiento a nivel corporativo que se distancia de licencias tradicionales de software hacia plataformas en la nube como Office 365, G Suite, Salesforce, etc., ofrece el beneficio adicional de un modelo financiero de Opex en lugar de Capex para sus costos de software.
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     Symantec
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