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By: Dell EMC Storage     Published Date: Aug 15, 2019
L’agilité nécessaire à la transformation en profondeur de l’entreprise ne peut être atteinte qu’en adoptant la modernisation du datacenter en tant que compétence principale. À cette fin, disposer d’une infrastructure IT parfaitement à jour et capable de prendre en charge l’étendue et la complexité d’un environnement technologique changeant est essentiel. Pour satisfaire cet impératif, les sociétés doivent adopter les principes du datacenter géré via une base logicielle, s’engager dans la modernisation et automatiser leurs processus de gestion informatique. Ce faisant, elles accéléreront l’innovation et proposeront des expériences client de qualité supérieure avec des technologies métiers rapides, sécurisées et fiables. En décembre 2018, Dell Technologies a chargé Forrester Consulting d’évaluer les principaux atouts d’une infrastructure moderne dans les datacenters des sociétés. Pour apporter des éléments de réponse, Forrester a mené une enquête en ligne auprès de 508 décideurs en matiè
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     Dell EMC Storage
By: Dell EMC Storage     Published Date: Aug 15, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket fi
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     Dell EMC Storage
By: Cohesity     Published Date: Aug 09, 2019
IT organizations everywhere are undergoing significant transformation to keep pace with the needs of their businesses. They’re tasked with consolidating data centers and migrating both workloads and data to the cloud. The transition has been easier for some than others. As hybrid architectures increasingly become the norm, how are enterprises gaining complete visibility, simplifying management, and making use of all of their data—both on-premises and in the cloud? Five enterprises explain how they’ve replaced multiple products that created legacy data silos with Cohesity – a single, hyperconverged softwaredefined platform with native Microsoft Azure integration for simplified secondary data and applications. For them, Cohesity and Azure together boost IT agility while lowering costs, solving critical secondary data challenges from long-term retention, storage tiering, test/dev, disaster recovery and cloud-native backup in a proven hybrid cloud architecture.
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     Cohesity
By: NTT Ltd.     Published Date: Aug 05, 2019
VMware provides IT organizations a path to digital transformation, delivering consistent infrastructure and consistent operations across data centers and public clouds to accelerate application speed and agility for business innovation and growth.
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     NTT Ltd.
By: Five9     Published Date: Aug 01, 2019
Today’s hospitality professionals compete on customer experience and this trend will define the shape and scope of contact centers well into the next decade. To deliver the level of seamless experiences that customers expect, contact centers will need to harness all the advantages technology can offer – specifically, the cloud – to create an “intelligent cloud contact center” that utilizes machine learning and real-time data analysis. So, step one is to move your contact center to the cloud. ASAP. Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
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     Five9
By: Juniper Networks     Published Date: Jul 31, 2019
As the number and severity of cyberattacks continue to grow with no end in sight, cybersecurity teams are implementing new tools and processes to combat these emerging threats. However, the oneoverriding requirement for meeting this challenge is improved speed. Whether it’s speed of detection, speed of remediation or other processes that now need to be completed faster, the ability to do things quickly is key to effective cybersecurity. The reason why speed is essential is simple: As the dwell time for malware increases, the lateral spread of an attack broadens, the number of potentially breached files expands, and the difficulty in remediating the threat increases. And the stealthy nature of many of the newer threats makes finding them faster?before they become harder to detect?a critical focus in reducing the impact of an intrusion. These requirements make it essential that security operations centers (SOCs) can complete their activities far more quickly, both now and moving forwa
Tags : application management, application performance, network infrastructure, network management, network security
     Juniper Networks
By: Juniper Networks     Published Date: Jul 31, 2019
As modernized data centers scale up and out, there is a strong potential for growing complexity as well. IT teams need to be vigilant in simplifying architectures and operations as the technological landscape changes. While the potential of monitoring and analytics in your data center is huge, to take advantage, you'll need an architecture that can handle shifting traffic patterns. In this expert eGuide, you'll discover three ways of simplifying architectures, and how they can help you reduce complexity, improve workforce efficiency, and ease administration.
Tags : cloud providers, cloud provisioning, cloud services, data centre, data centre provider
     Juniper Networks
By: Workday     Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
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     Workday
By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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     ttec
By: Flexential     Published Date: Jul 17, 2019
In a data environment that’s become increasingly centralized by public cloud services, the “edge” is emerging as a critical solution for reducing latency for network-based services. Consumption habits of services and the need for analytics are shifting beyond core population centers, becoming local and even hyper-local within a region or city. As the online population continues to grow and new services emerge, the ability to handle data traffic securely – close to the customer or application – will become a common pattern for the new service evolution.
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     Flexential
By: Esker     Published Date: Jul 09, 2019
For 20+ years, many businesses have enjoyed the cost savings, operational efficiencies and process quality improvements that shared services centers (SSCs) were designed to deliver — but often not to the fullest extent. In this eBook we will cover: Standardized AP Processing without Disruption Measuring and Evaluating KPIs with Automation 7 Tips for Mastering Modern-Day Finance SSCs Achieving the Ultimate Control, Oversight & Orientation
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     Esker
By: Zscaler     Published Date: Jun 20, 2019
Les applications comme les utilisateurs ont désormais déserté le réseau de l’entreprise. Pourtant les systèmes de sécurité résident encore bien souvent dans les data centers. Il est temps de repenser votre architecture et offrir une expérience sécurisée et optimale à vos utilisateurs, où qu’ils soient. La sécurité offerte par la plate-forme cloud de Zscaler vous permet de transformer votre réseau pour profiter des avantages d’un monde orienté cloud et mobilité. Découvrez en plus grâce à ce livre blanc.
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     Zscaler
By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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     Genesys
By: Evariant     Published Date: Jun 18, 2019
In healthcare, a traditional call center experience can feel much like calling a cable company—detached, dull, frustrating. Personalized engagement is critical to the future of healthcare, but call center agents are often not given the tools to meet consumer expectations. Agents may be limited to a basic set of functions with minimal insights on patient journeys. Download this infographic which highlights the enormous opportunity healthcare providers have to modernize their approach to the call centers.
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     Evariant
By: HERE Technologies     Published Date: Jun 14, 2019
Public safety organizations are trying to optimize their dispatch centers in order to minimize response times and maximize the total number of lives saved. Most of these organizations, however, are still using legacy location technology that does not properly address some key factors. As one of the world’s leading location platforms, HERE shares insights and solutions to address the 3 main factors currently affecting the speed and efficiency of most emergency dispatch center operations.
Tags : mapping, public saftey, location data
     HERE Technologies
By: Cisco and NVIDIA Corporation     Published Date: Jun 13, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap. To learn more, download this eBook!
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     Cisco and NVIDIA Corporation
By: Schneider Electric     Published Date: Jun 07, 2019
Latest generation high density and variable density IT equipment create conditions that traditional data center cooling was never intended to address, resulting in cooling systems that are oversized, inefficient, and unpredictable. Room, row, and rack-based cooling methods have been developed to address these problems. This paper describes these improved cooling methods and provides guidance on when to use each type for most next generation data centers.
Tags : g-suite, ecostructure, schneider electric
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
Implementing prefabricated modular data centers results in well-understood benefits including speed of deployment, predictability, scalability, and lifecycle cost. The process of deploying them – from designing the data center, to preparing the site, to procuring the equipment, to installation – is quite different than that of a traditional data center. This paper presents practical considerations, guidance, and results that a data center manager should expect from such a deployment.
Tags : predictability, scalability, life cycle cost, schneider electric, - prefabricated data center, modular data center, data center design, data center manager
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
While enterprises continue to own and operate in-house datacenters, their use of colocation and other outsourcing services is growing fast. Demand for colocation and wholesale datacenters, with their readily available space and power, their professional operations teams and, increasingly, their rich connectivity and value-added offerings, has never been stronger. 451 Research forecasts that the operational square footage of the global colocation and wholesale sector will grow at a healthy 7% CAGR from 2017 to 2020.
Tags : data centers, outsourcing services, schneider electric, colocation data center, data center market
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
New digital technology now makes it feasible to integrate process control and SIF within a common automation infrastructure. While this can provide productivity and asset management benefits, if not done correctly, it can also compromise the safety and security of an industrial operation. Cybersecurity and sabotage vulnerability further accentuate the need for securing the safety instrumented system (SIS). Certainly, a common platform approach using similar hardware and software dedicated for control and safety functions, respectively, can provide the potential for cost savings. However, it is widely acknowledged that utilizing separate, independent, and diverse hardware/software for safety and control is the optimal way to protect against potentially catastrophic common cause and systematic design and application errors. Different vendors offer varied degrees of integration and solutions. The question is: how to provide an integrated control and safety solution with advanced functionality and productivity without compromising safety and security? And, where do users draw the line? A third-party (e.g., TÜV) certification of the hardware/software systems to IEC 61508 specifications carries significant advantages, but should this be the only criterion? How does a third-party certificate extend to the plant’s overall assignment of risk reduction credits for all independent protection layers (IPL)? Control system embedded safety logic solvers may actually increase the SIL requirements of the SIF if no credit is allowed for the distributed control system (DCS) as an IPL. Download the white paper to learn more.
Tags : smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, operational profitability
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
Un marco independiente con refrigeración adjunta y una infraestructura de soporte lo convierten en una construcción de centro de datos sin problemas. Una vez que se montó el marco, simplemente coloque en un rack y comience a generar ingresos. Este informe técnico explica cómo puede poner en funcionamiento esta tecnología orientada al futuro para su negocio.
Tags : refrigeración, construcción de centro de datos, colocación
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
Consideraciones sobre los sistemas de enfriamiento. A medida que los costos de energía y los problemas ambientales ejercen cada vez más presión en los centros de datos, los sistemas de enfriamiento se vuelven el foco para encontrar eficiencias. Se pueden mitigar muchos problemas con un diseño bien planeado. Este informe técnico explica cómo optimizar el enfriamiento de los centros de datos con sistemas de control eficaces. Descargue su copia para aprender más.
Tags : colocación, enfriamiento, de centro de datos
     Schneider Electric
By: Schneider Electric     Published Date: Jun 05, 2019
Data centers are evolving. They are much more than the data storage facilities of the past—they are gateways to emerging markets and platforms from which businesses can expand their reach through greater connectivity. These evolutions require the deployment of secured IT platforms capable of supporting and treating a huge amount of data generated in real time. Learn how Interxion partnered with Schneider Electric to meet the needs of its customers and stay relevant in the rapidly evolving colocation market.
Tags : customer insight, colocation business, schneider electric
     Schneider Electric
By: VMware     Published Date: Jun 04, 2019
"In an era where speed and performance are critical, moving to a software-centric approach in every area of the data center is the only way to get ahead in today's digital economy. A modern, software-defined infrastructure, enables organizations to leverage prior investments, extend existing IT knowledge and minimize disruption along the way. VMware and Intel provide IT organizations a path to digital transformation, delivering consistent infrastructure and consistent operations across data centers and public clouds to accelerate application speed and agility for business innovation and growth."
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     VMware
By: Schneider Electric     Published Date: May 31, 2019
While enterprises continue to own and operate in-house datacenters, their use of colocation and other outsourcing services is growing fast. Demand for colocation and wholesale datacenters, with their readily available space and power, their professional operations teams and, increasingly, their rich connectivity and value-added offerings, has never been stronger. 451 Research forecasts that the operational square footage of the global colocation and wholesale sector will grow at a healthy 7% CAGR from 2017 to 2020.
Tags : customer insight, colocation business, schneider electric
     Schneider Electric
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