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By: Viavi Solutions     Published Date: Feb 19, 2019
Network performance management tools can drive operational efficiency and improve network uptime, but many network managers haven’t adopted such tools. The potential benefits of a performance management tool are substantial, but network managers must make a business case for such investment. This white paper reveals why network operations teams should invest in network performance management solutions, and how they can justify to IT management and CIOs that the tool will deliver a substantial return on investment, along with improving IT’s ability to support business goals.
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     Viavi Solutions
By: Workday     Published Date: Feb 15, 2019
Enterprise software upgrades have traditionally been a real headache. But do they have to be? See how the experience of a major application upgrade process differs for two CIOs – one using on-premise software and one using Workday.
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday UK     Published Date: Feb 14, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday UK
By: Genesys     Published Date: Feb 08, 2019
Gracias a la madurez de las plataformas en la nube, hoy las empresas pueden migrar a la nube con total confianza para lograr más agilidad, escalabilidad y menores costos. ¿Cómo puede obtener su empresa estos beneficios? ¿Qué pasos se necesitan para iniciar la inevitable migración a la nube? Escoger al partner correcto garantizará el éxito en la nube. ¿Sabe cómo encontrar al partner que lo ayudará en la migración? Este eBook presenta diez factores clave para tener en cuenta a la hora de migrar a un contact center en la nube. Tener una idea clara de los requerimientos del negocio, de las capacidades de su potencial partner y de la adecuación cultural le proporcionará grandes beneficios y lo ayudará a cumplir sus objetivos en el largo plazo.
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     Genesys
By: Workday Spain     Published Date: Feb 04, 2019
"Aunque muchas empresas todavía no saben exactamente qué significa para ellas la transformación digital, no cabe duda de que los CIO tienen una oportunidad perfecta para liderar la innovación en sus organizaciones. En este informe se analiza la transformación digital con la lupa del CIO para definir lo que significa y explorar los pasos para lograrla. Lea el informe para acceder a insights de CIO en activo y con otros que ya no desempeñan este puesto, académicos, expertos del sector y otras personas que han sido testigos de la transformación digital y saben cuáles son los ingredientes que componen la receta del éxito."
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     Workday Spain
By: Workday Spain     Published Date: Feb 04, 2019
El estudio de 2018 sobre tendencias globales de capital humano llevado a cabo por Deloitte revela que en la actualidad la plantilla ya no define su carrera profesional en función de los puestos o las habilidades, sino de las experiencias y la agilidad de aprendizaje. Para satisfacer estas nuevas expectativas profesionales, su organización necesita nuevas estrategias de plantilla y distintos enfoques de aprendizaje, capacitación del desempeño y desarrollo profesional. En el informe encontrará las claves del porqué del cambio en las expectativas profesionales y aprenderá a: Usar un aprendizaje dinámico y herramientas basadas en datos para mejorar la experiencia de los empleados Rediseñar las carreras profesionales de acuerdo con los cambios en el mundo laboral Desterrar prejuicios sobre la edad y emplear a trabajadores de distintas generaciones
Tags : workday, workforce technology, digital strategy
     Workday Spain
By: Workday     Published Date: Feb 04, 2019
Enterprise software upgrades have traditionally been a real headache. But do they have to be? See how the experience of a major application upgrade process differs for two CIOs – one using on-premise software and one using Workday.
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
"Digital transformation is your organisation’s chance to disrupt competition, break into new markets, and stay relevant for the long-term. Read this report to learn how CIOs can successfully drive digital strategy. "
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday DACH     Published Date: Feb 01, 2019
Dienstleistungsanbieter setzen heute verstärkt auf Cloud-Lösungen für kritische Verwaltungsfunktionen wie Finanzwesen und HR. In dieser Gartner-Studie erfahren Sie im Detail, worauf Sie bei einer cloudbasierten ERP-Lösung achten sollten. Dazu erhalten Sie eine Liste entsprechender Anbieter.
Tags : workday, workforce technology, digital strategy
     Workday DACH
By: Workday     Published Date: Jan 31, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday UK     Published Date: Jan 31, 2019
Enterprise software upgrades have traditionally been a real headache. But do they have to be? See how the experience of a major application upgrade process differs for two CIOs – one using on-premise software and one using Workday.
Tags : workday, workforce technology, digital strategy
     Workday UK
By: Workday     Published Date: Jan 17, 2019
Enterprise software upgrades have traditionally been a real headache. But do they have to be? See how the experience of a major application upgrade process differs for two CIOs—one using on-premise software and one using Workday.
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     Workday
By: Great Bay Software     Published Date: Jan 09, 2019
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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     Great Bay Software
By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
Atualizações e mais atualizações. Com todo mundo atualizando, você pode estar se perguntando se sua empresa também deveria atualizar seus sistemas. Parece que sempre há uma versão ou um tipo melhor de software. Ainda que implementar sistemas novos e aprimorados possa ajudar sua empresa a crescer e a economizar dinheiro, é importante saber se o novo software vale a transição. Recentemente, a Zendesk comissionou um estudo da Forrester Consulting, que avaliou o impacto financeiro do Zendesk nas organizações. A Forrester entrevistou cinco clientes e conduziu uma análise financeira. Neste estudo, a Forrester relatou os benefícios e custos da família de produtos de atendimento da Zendesk, e sua análise apontou benefícios de mais de US$ 3,8 milhões.
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     Zendesk
By: Oracle     Published Date: Jan 03, 2019
The transition to autonomous is all around. Its capability for problem-solving has never been seen before. Its potential for creating business value from algorithms and data makes it the next big frontier for business leaders. Two industry experts have discussed Oracle Autonomous Data Warehouse Cloud and what it can help organisations achieve. Talking about innovation,security and efficiency, they put the case for an autonomous future. Watch the webinar.
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     Oracle
By: HP Inc.     Published Date: Dec 21, 2018
Durante mucho tiempo, las estaciones de trabajo se veían principalmente como plataformas adecuadas solo para científicos e ingenieros que necesitaban ejecutar aplicaciones, como por ejemplo de CAD/CAM. Pero en los últimos años ha surgido una amplia gama de aplicaciones que involucran, por ejemplo, distintas formas de medios digitales. La mayoría de esas aplicaciones se han implementado en PC tradicionales, principalmente porque eran de fácil acceso. Pero a medida que las diferencias de precios entre las PC y las estaciones de trabajo se han ido reduciendo, se ha hecho evidente que muchas de estas aplicaciones de medios digitales tienen mucho en común con las aplicaciones de ciencia e ingeniería. En pocas palabras, las aplicaciones de medios digitales funcionan mucho mejor y más rápido en estaciones de trabajo basadas en la última generación de x86 y unidades de procesamiento gráfico (GPU) que funcionan con Windows que en cualquier otro equipo.
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     HP Inc.
By: Workday APAC     Published Date: Dec 21, 2018
"When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms"
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     Workday APAC
By: Oracle     Published Date: Dec 21, 2018
The transition to autonomous is all around. Its capability for problem-solving has never been seen before. Its potential for creating business value from algorithms and data makes it the next big frontier for business leaders. Two industry experts have discussed Oracle Autonomous Data Warehouse Cloudand what it can help organisations achieve. Talking about innovation, security and efficiency, they put the casefor an autonomous future.
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     Oracle
By: Workday APAC     Published Date: Dec 18, 2018
"Digital transformation is your organization’s chance to disrupt competition, break into new markets, and stay relevant for the long-term. Read this report to learn how CIOs can successfully drive digital strategy. "
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     Workday APAC
By: Workday APAC     Published Date: Dec 18, 2018
"Finding the right ERP solution is the biggest piece of the puzzle for CIOs looking to transform their service-centric organizations. Read this market guide to: Learn why organizations like yours are adopting cloud ERP solutions Gain insight into what to prioritize and what to avoid See a list of relevant cloud ERP providers"
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     Workday APAC
By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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     BMC ASEAN
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