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By: IBM     Published Date: Nov 22, 2013
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
Tags : ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience
     IBM
By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
The basis for Legal Hold and Data Preservation Best Practices was the exceptional work by the group of presenters at the 2012 Conference on Preservation Excellence, held in Portland, Oregon in late September. The conference focused solely on the area of data preservation best practices. Download this White Paper for more information.
Tags : legal, preservation, legal hold, data, technology, best practices
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
Data drives everything in today's business world, and it would be hard to name a more important concern for today’s corporate arena than data preservation. The growing urgency of this matter, until last year a novelty to most attorneys, touched off a flurry of rulings in the area of legal holds in 2010, with several major court decisions redrawing the map in what had been virtual terra incognita.
Tags : legal, litigation, preservation, strategy, technology, e-discovery, cost effectiveness, legal hold
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
The costs of e-discovery are mind-blowing. Despite the technologists who announce advancements in storage, search and retrieval software to help drive down the unit costs, the frequency and sheer volume of e-discovery pushes costs in the opposite direction. With the ever burgeoning amount of data that is being created and retained each and every day, despite our best efforts to “govern” its retention, these costs seem destined to only escalate and further cut into corporate profits.
Tags : legal, litigation, preservation, strategy, technology, e-discovery, cost effectiveness
     CompareBusinessProducts.com
By: Conductor     Published Date: Apr 09, 2013
A leading online sports apparel retailer leveraged Conductor Searchlight to grow the number of transactions from natural search by more than 70% and natural search revenue by more than 60%
Tags : seo, seo technology, budget, roi, search engine optimization, digital marketing, online marketing, ecommerce
     Conductor
By: Urban Airship     Published Date: Mar 15, 2013
The ability to deliver the right information, at the right time, to the right place will evolve in sophistication with smartphone technology. Discover key principles that maximize opportunities and conversions.
Tags : ebusiness, smartphone technology, mobile marketing, mobile ebusiness, channel strategy, digital engagement, contextual experiences
     Urban Airship
By: hybris software     Published Date: Mar 04, 2013
This report details findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness and strategy professionals select the right partner for B2C online and multichannel commerce solution.
Tags : b2c, ecommerce, multichannel, ebusiness, commerce suite, crm & customer care, e-commerce
     hybris software
By: Oracle     Published Date: Sep 11, 2012
In seven simple steps, eBusiness, Customer Experience and Contact Center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs.
Tags : customer interactions, right channeling, contact centers, channeling strategies
     Oracle
By: Urban Airship     Published Date: Jul 08, 2012
Consumers adopt convenient services and products that offer immediacy and simplicity through highly contextual experiences. The ability to deliver this will evolve in sophistication with smartphone technology. Discover key principles that maximize opportunities and conversions.
Tags : push notifications, mobile messaging, mobile marketing, ebusiness, emarketing, digital marketing, mobile advertising, interactive marketing
     Urban Airship
By: Oracle     Published Date: Feb 28, 2012
In 7 simple steps, eBusiness professionals can boost sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. Find out how!
Tags : on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service
     Oracle
By: IBM     Published Date: Feb 23, 2012
Visa Europe addressed the unique nature of the European market by building a new payment platform which houses tens of thousands of business rules governing payment clearing and settlement. The result is greater business agility and competitiveness for both Visa Europe and its 4,000-plus member institutions. Read to find out more.
Tags : visa europe, payment process, ebusiness, internet, customer service, payment services
     IBM
By: CompareBusinessProducts     Published Date: Nov 16, 2011
Learn how new Medical Practice Management systems can streamline your practice's billing and workflow, giving more time to focus on patients.
Tags : medical practice management, emr, electronic medical records, data management
     CompareBusinessProducts
By: Melbourne IT     Published Date: Feb 02, 2011
Read this article to find out how reselling white-labeled e-business products can be a successful revenue stream for your business.
Tags : melbourne it, white labeling, whitelabel, resell, ebusiness, reselling, rebranding, branding
     Melbourne IT
By: CompareBusinessProducts     Published Date: Dec 06, 2010
Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.
Tags : comparebusinessproducts, crm comparison chart, customer relationship management, integration
     CompareBusinessProducts
By: CompareBusinessProducts     Published Date: Dec 03, 2010
Creating Your Needs Analysis First. When buying networking equipment: routers, switches, firewalls, and network management solutions for your company or organization, it's essential to create a needs analysis first, so that you make the right decisions from multiple standpoints
Tags : comparebusinessproducts, enterprise networks, network management, firewall, scalability, infrastructure, security
     CompareBusinessProducts
By: ATG, Inc.     Published Date: Oct 07, 2010
Read the complimentary analyst report to gain valuable insight and actionable strategies for extending your customer service to the online channel.
Tags : atg, online customer service, mobile channel, mobile commerce, ebusiness, customer satisfaction, call center
     ATG, Inc.
By: ATG, Inc.     Published Date: Oct 07, 2010
This research should help define how to best include mobile as part of an integrated commerce strategy.
Tags : atg, mobile commerce, ebusiness, internet shopping
     ATG, Inc.
By: Epicor     Published Date: Feb 22, 2010
This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
Tags : epicor, erp system replacement, enterprise resource planning, ifrs financial, ebusiness, service-oriented architecture, soa, it management
     Epicor
By: Connectus     Published Date: Aug 21, 2009
Long ago dubbed the 'killer app', email marketing has now reached the height of its potential and is poised to assume its place as the medium of choice for maintaining customer relationships. In fact, despite the threat of spam, marketers are continuing to turn to email marketing initiatives - with impressive results. Email marketing continues to be the most affordable, efficient and personalized way to connect with clients and future prospects.
Tags : crm, customer relationship management, customer relationship lifecycle, email marketing, customer loyalty, loyalty and retention, loyalty, retention
     Connectus
By: Data Guard Systems     Published Date: Aug 21, 2009
Making the sale just doesn't do it anymore for success in the cellular retail business. Constantly, retailers are forced to create new streams of revenue. This document addresses the key points and benefits that cellular retailers need to know about accepting bill payments using CellularManager's All-in-One Bill Pay Suite.
Tags : collaborative commerce, cellular retailer, business management, ebusiness, sales & marketing software, online bill pay, telecom, telecommunications
     Data Guard Systems
By: PDF Tools     Published Date: Aug 21, 2009
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
Tags : content delivery, document management, information management, ebusiness, enterprise software, pdf, portable document format, adobe
     PDF Tools
By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
Tags : art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y
     Art Technology Group, Inc
By: LaGarde     Published Date: Sep 10, 2008
Software as a service (SaaS) is an application delivery model where a software vendor develops a web-native software application and hosts and operates the application for use by its customers over the Internet. One of the biggest distinctions about this business model is that customers do not pay for owning the software itself but rather for using it.
Tags : saas, software as a service, lagarde, ecommerce, ebusiness, online shopping, shopping
     LaGarde
By: KEMP Technologies     Published Date: Aug 04, 2008
The Web experience is changing for consumers. While the National Retail Federation reports that over 90 percent of customers research products on the Web before purchasing, a single product photo and description is not enough to close the sale. Through broadband, with Flash and JPEG product images, retailers are providing information to potential customers which will improve the likelihood of closing the sale.
Tags : load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services, terminal services, content switching
     KEMP Technologies
By: IBM     Published Date: Mar 11, 2008
This document introduces the reader to the concept of Enterprise Portals as a means of conducting business on the Internet. We continue on to a discussion of the value of using Enterprise Portals, combined with Service Oriented Architecture (SOA) methods, to tie existing processes and applications together to support the Enterprise.
Tags : ibm, corporate portal, portal, portals, soa, ebusiness, ep campaign
     IBM
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