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By: MindTouch     Published Date: Oct 02, 2019
Understanding the important role that your support content plays (i.e. help docs, user guides, FAQs, troubleshooting steps, product information, etc.) can help organizations avoid creating frustrating journeys for their customers who simply need help. Undervaluing how customers seek answers is a critical oversight. To understand why, it helps to examine the place they’re most likely to start: Google.
Tags : content strategy, customer engagement, customer journey, customer success, digital transformation, knowledge base, online help, product documentation
     MindTouch
By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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     Group M_IBM Q4'19
By: MuleSoft     Published Date: Sep 09, 2019
Durch den Erfolg von Giganten der API-Economy wie Google, Amazon, Stripe und Twilio steigt der Druck auf Entscheidungsträger im Bereich Business und IT, dem Vorbild dieser Unternehmen zu folgen, Chancen zu nutzen und messbare Geschäftsergebnisse zu erzielen. Um an der API-Economy teilzuhaben, müssen Organisationen einen logischen, methodischen und bewährten Ansatz verfolgen. Hierfür hat MuleSoft in Partnerschaft mit ProgrammableWeb vier Phasen entwickelt, die Unternehmen die Einführung einer erfolgreichen API-Strategie für die API-Wirtschaft ermöglichen. In diesem Dokument zum Vier-Phasen-Ansatz lernen Sie: Wie Sie die größten Hürden der API-Wirtschaft mit einer pragmatischen API-Strategie meistern. Best Practices aus mehr als 1.600 Unternehmen zur Umwandlung Ihrer Unternehmenskultur in eine auf die digitale Plattform und das digitale Ökosystem ausgerichtete Denkweise. Konkrete Schritte, mit denen Sie Ihre API-Strategie noch heute in die Wege leiten.
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     MuleSoft
By: Cisco and NVIDIA Corporation     Published Date: Sep 09, 2019
The combination of Citrix Networking and Google Cloud helps IT overcome several challenges for application delivery and management.
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     Cisco and NVIDIA Corporation
By: Cisco and NVIDIA Corporation     Published Date: Sep 09, 2019
The future of work means a new IT balancing act No matter what the work of your organization, today it’s likely done… …As much out of the office as in it …As much on mobile devices as traditional computers …And much more through cloud applications for core business activities and collaboration with customers and partners. The future of work has arrived, and with it comes a complex new balancing act for IT. On one side of the scale are high expectations for how IT can enable digital transformation and innovation in the business. On the other side is more accountability for mitigating risk, even as growing adoption of new technologies means more apps, more devices, and more mobile employees. This balancing act is driven by current challenges and trends in four areas.
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     Cisco and NVIDIA Corporation
By: Cisco and NVIDIA Corporation     Published Date: Sep 09, 2019
Application performance and delivery have changed. Should your network change too? Cloud is changing the fundamentals of how IT teams deliver applications and manage their performance. Applications are increasingly deployed farther from users, crossing networks outside of IT’s direct control. Instead of enterprise data centers, many apps now reside in public and hybrid cloud environments. There are even new breeds of applications, built upon microservices and containers. Today, IT needs modern solutions that: ? Extend on-premises networks, apps, and infrastructure resources to the cloud. ? Maintain high levels of performance, user experience, and security across all applications, including microservices based apps. ? Sustain operational consistency across on-premises and cloud environments. ? Move away from the expense, complexity, and poor performance of traditional networking methods. These solutions are available for apps running on Google Cloud Platform (GCP) through the allia
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     Cisco and NVIDIA Corporation
By: CloudHealth by VMware     Published Date: Sep 05, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Sep 05, 2019
Both the speed of innovation and the uniqueness of cloud technology is forcing security teams everywhere to rethink classic security concepts and processes. In order to keep their cloud environment secure, businesses are implementing new security strategies that address the distributed nature of cloud infrastructure. Security in the cloud involves policies, procedures, controls, and technologies working together to protect your cloud resources, which includes stored data, deployed applications, and more. But how do you know which cloud service provider offers the best security services? And what do you do if you’re working on improving security for a hybrid or multicloud environment? This ebook provides a security comparison across the three main public cloud providers: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). With insight from leading cloud experts, we also analyze the differences between security in the cloud and on-premises infrastructure, debunk
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     CloudHealth by VMware
By: HERE Technologies     Published Date: Aug 28, 2019
Mapping, tracking, positioning and real-time data arekey to supporting defense and intelligence initiatives. Governments and agencies need location data they can trust to track and adjust fixed and mobile resources to address rapidly changing events and circumstances. With Ovum's Location Platform Index: Mapping and Navigation, agencies can assess location platform industry leaders and identify the platform that best meets their product development demands. This year, HERE Technologies cemented its role as the industry leader, earning the highest ranking, and besting Google, for the second time in a row. Download your free report to learn: The relative strengths and weaknesses of each vendor, including data, enablers and features Vendor strategies to keep up with changes in technologies and trends The specific workings of the location platform market, and to better understand what constitutes a healthy location platform and which provider offers the correct portfolio and the necess
Tags : data, platform, mapping, developers, index, vendors, capabilities, maps
     HERE Technologies
By: CloudHealth by VMware     Published Date: Aug 26, 2019
Both the speed of innovation and the uniqueness of cloud technology is forcing security teams everywhere to rethink classic security concepts and processes. In order to keep their cloud environment secure, businesses are implementing new security strategies that address the distributed nature of cloud infrastructure. Security in the cloud involves policies, procedures, controls, and technologies working together to protect your cloud resources, which includes stored data, deployed applications, and more. But how do you know which cloud service provider offers the best security services? And what do you do if you’re working on improving security for a hybrid or multicloud environment? This ebook provides a security comparison across the three main public cloud providers: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). With insight from leading cloud experts, we also analyze the differences between security in the cloud and on-premises infrastructure, debunk
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     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Aug 22, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Aug 22, 2019
Compiling a cloud services comparison is a daunting task in the rapidlyevolving cloud environment. There are thousands of cloud services, dozens of cloud service providers, and numerous Infrastructure-as-aService (IaaS) providers offering pay-as-you-go pricing models—each one frequently changing and upgrading their portfolios. We have chosen to limit our cloud services comparison to the top three IaaS providers providing service in the Western Hemisphere—Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)—because, not only are these the IaaS providers most organizations are familiar with, they are also the IaaS providers whose services most organizations are likely to compare. This eBook provides an introduction to the range of services offered by the leading cloud service providers, information on regions and availability zones, a breakdown of cloud storage services, and more, to help inform you on your multicloud journey.
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     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Aug 22, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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     CloudHealth by VMware
By: Nutanix     Published Date: Aug 22, 2019
Organizations can now fully automate hybrid cloud architecture deployments, scaling both multitiered and distributed applications across different cloud environments, including Amazon Web Services (AWS) and Google Cloud Platform (GCP). Ready to learn more about hyperconverged infrastructure and the Nutanix Enterprise Cloud? Contact us at info@nutanix.com, follow us on Twitter @nutanix, or send us a request at www.nutanix.com/demo to set up your own customized briefing and demonstration to see how validated and certified solutions from Nutanix can help your organization make the most of its enterprise applications.
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     Nutanix
By: Limelight Network     Published Date: Aug 12, 2019
Cyber-criminals are increasingly sophisticated and targeted in their attacks. If you are in charge of ensuring the security of your company’s website, it has not been easy going as these notable security incidents reveal: • Sabre Systems—The reservation software company had data from Hard Rock Hotels, Google, Loews, and others, stolen as a result of the breach1. • CIA—WikiLeaks obtained and published documents detailing the intelligence agency’s hacking efforts1. • Virgin America—Thousands of employees and contractors had their login information compromised1. • Equifax—The credit rating agency had a breach into highly sensitive personal information of 143 million U.S. consumers1. • Universities and Federal Agencies—More than 60 universities and US federal organizations were compromised with SQL injections1. There are numerous lessons to be learned from these breaches. Despite the growing stream of news stories about highly damaging attacks that compromise customer info
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     Limelight Network
By: Google     Published Date: Aug 05, 2019
This Forrester Wave report provides an analysis of 12 most significant Database-as-a-service (DBaaS) providers. These vendors were evaluated against 27 criteria, grouped into three categories: Current Offering, Strategy, and Market Presence. Read the report and find out how each provider measures up in their market as Leaders, Strong Performers and Contenders.
Tags : agile, database solutions, forrester, database security, data management
     Google
By: Google     Published Date: Aug 05, 2019
"Agile BI requires more than just agile dashboards. True agility means prototyping data models quickly so business users can continuously iterate on them. Application development and delivery professionals working on BI initiatives should consider adding DWA platforms to their BI toolbox. This Forrester report discusses how seven data warehouse automation vendors bring Agile options to all phases of BI/analytics application development. Read more to find out how these platforms help facilitate shorter development cycles."
Tags : data warehouse automation, forrester, agile solutions, business intelligence, analytics
     Google
By: Google     Published Date: Aug 05, 2019
As organizations continue to produce vast quantities of data, they increasingly need platforms that allow them to analyze, store, and extract meaningful insights from that data. Gartner helps data and analytics leaders evaluate 19 vendors in an increasingly split market. Download the Gartner Magic Quadrant report and find out more.
Tags : data management, database solutions, databases, enterprise database, managed database
     Google
By: Google     Published Date: Aug 05, 2019
According to Dimensional Research, nearly two-thirds of migration projects prove very difficult or fail entirely, while more than half go over budget. Get to the cloud 10x faster while cutting costs and reducing risks with this ebook from Google Cloud. Read about: - Critical considerations for a seamless migration - Questions to help you understand your existing environment - Tips for maximizing the ROI of your move - Examples of successful migrations from companies like Twitter, Evernote, and Etsy
Tags : google cloud, migration, cloud management, cloud infrastructure, cloud providers
     Google
By: Google     Published Date: Aug 05, 2019
Migrating to the cloud can be complex, time consuming, and risky, especially when you have hundreds or thousands of existing workloads to move. Make your journey fast and smooth by planning ahead and using tried and tested best practices. This 4-step guide from Google Cloud also includes a detailed checklist of key milestones, ensuring that you complete every step and always know what’s next.
Tags : google cloud, workloads, migration, cloud management, cloud infrastructure
     Google
By: Google     Published Date: Aug 05, 2019
Moving existing enterprise workloads to the cloud has always been challenging as companies struggle to adapt and migrate applications to run in a cloud environment. IT managers must understand application dependencies, change drivers and networking configurations, and learn new management interfaces. This white paper will provide a deeper understanding of Migrate for Compute Engine's technology for mass migrations into GCP unique technology and architecture, and will explore how these capabilities improve current mass migration practices.
Tags : cloud applications, cloud as a service, velostrata, migration, google cloud
     Google
By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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     Rackspace - Google Cloud
By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
In today’s digital world, technologies such as cloud have become commonplace to take digital transformation projects to the next level. But while cloud is critical to business transformation success, Australian IT decision-makers (ITDMs) still feel that the C-suite does not understand the time and complexity of the journey. This paper explores: • Insights on challenges faced by Australian ITDMs when rolling out cloud projects • The role of the ITDM today • Key blockages IT stakeholders encounter when driving digital change, and; • What they need from the business and wider technology ecosystem to navigate the risks associated with starting a cloud project or moving to a full cloud-first model.
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     Rackspace - Google Cloud
By: RMS     Published Date: Jul 18, 2019
The more holistic view of risk a property underwriter can get, the better decisions they are likely to make. In order to build up a detailed picture of risk at an individual location, underwriters or agents at coverholders have, until now, had to request exposure analytics on single risks from their portfolio managers and brokers. Also, they had to gather supplementary risk data from a range of external resources, whether it is from Catastrophe Risk Evaluation and Standardizing Target Accumulations (CRESTA) zones to look-ups on Google Maps.
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     RMS
By: RMS     Published Date: Jul 18, 2019
When evaluating single risks, underwriters and coverholders typically have to request exposure analytics from their portfolio managers and brokers, or gather their own supplementary risk data from a range of external resources, whether it is from Catastrophe Risk Evaluation and Standardizing Target Accumulations (CRESTA) zones, through to lookups on Google Maps. But all this takes valuable time, requires multiple user licenses and can generate information that is inconsistent with the underlying modeling data at the portfolio level.
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     RMS
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