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By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
As we turn our attention to 2017, HR leaders have their destinies and those of the modern workforce firmly in their hands. Businesses have never faced such extreme levels of uncertainty. On a macroeconomic level, they are still unclear on how and when the UK’s “Brexit” from Europe will proceed while trying to predict how a political outsider in the White House will affect global markets. Meanwhile, they are seeing their success threatened by disruptive upstarts and their operating models challenged by employees’ cry for new ways of working.
Tags : human resources, employee engagement, talent management
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
As the world emerges from global recession, it’s clear that today’s talent management challenges are dramatically different from the ones businesses faced even a few years ago. PwC’s annual global survey of CEO found that a full 63 percent of those surveyed are concerned about the future availability of key skills.
Tags : talent management, cloud, talent acquisition, employee retention
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
By adopting modern best practices for HR and Talent Management you will ensure your business takes full advantage of new and innovative cloud processes and technologies. This will help your HR resources operate much more efficiently and set your business up with the ability to rapidly adapt and grow when needed.
Tags : human resources, employee engagement, talent management
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
In the world of HR, many of us talk about employee engagement, and the intrinsic link between engagement and productivity is well understood. But how many of us truly understand the reasons why? And do we truly recognize just how important it is to the HR department and the business as a whole?
Tags : human resources, employee engagement, talent management
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
These are troubling times if you are looking for talent. As I talk with organizations, one theme continues to come up: “We can’t fill open jobs… and people that join us don’t stay for very long.” All you have to listen to is one of the many economic reports that are on the news every day to hear that the economy is strong and jobs are plentiful.
Tags : human resources, employee engagement, talent management
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
Whether they’re millennials born with technology in their DNA, or experienced workers who’ve become accustomed to highly connected digital experiences in all areas of their lives—digital employees are everywhere. According to Gartner, today, every employee is a digital employee. The flexible, digital, data-driven experiences they all receive as consumers have given them extremely high expectations of every service they engage with—including internal ones such as HR.
Tags : digital, digital transformation, human resources, data
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Mobile, relationship intelligence, and sales coaching are necessities for today’s sales organization and are pervasive capabilities for every sales automation solution category. No vendor solely offers these capabilities without complementing them with other functions. Instead, they are embedded across the categories mentioned above. For example, sales content management providers cannot compete without extensive mobile expertise; market intelligence and customer success do not work without relationship intelligence; and sales coaching is not constrained only to the sales performance management vendors.
Tags : sales content management, customer success, market intelligence, sales acceleration, sales performance management, partner relationship, contract life cycle
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
When organizations are managing sales performance, it is critical to balance and align each enablement and operational component. Misalignment – or too much focus on one element –can dramatically detract from performance levels and the ability to measure results. An organization may temporarily need to emphasize a particular component when it sees a challenge, but ultimately success depends on striking the correct balance across all SPM components.
Tags : goals and objectives, competency model, onboarding and certification, coaching, review process, sales activities, metrics, compensation
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits. The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
Tags : visionary leadership, adaptive enterprise architecture, simplified processes, continuous innovation, rewarding pervasive cx, acute sensing capabilities, collaborative
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Viventium     Published Date: Jul 06, 2017
Payroll, HR, Talent Acquisition – there is so much life in HCM. From employee self-service experiences to technology that works seamlessly across desktop and mobile devices, your HCM software should empower your business.
Tags : 
     Viventium
By: Viventium     Published Date: Jul 06, 2017
From talent acquisition to onboarding, your HCM software needs to empower your people to know your business in an easy, accessible way.
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     Viventium
By: The Starr Conspiracy     Published Date: Jun 29, 2017
HCM marketing has messed up something that should really be a lot of fun: trade shows. Sorry, trade show fans.
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     The Starr Conspiracy
By: The Starr Conspiracy     Published Date: Jun 29, 2017
Why HCM Tech Startups Fail, a breakdown of the patterns we have witnessed time and time again that cause many startups to lose their way.
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     The Starr Conspiracy
By: The Starr Conspiracy     Published Date: Jun 23, 2017
This just in: HCM marketing isn’t doing itself any favors. Again. Only this time, HCM marketing messed up something that should really be a lot of fun: trade shows. And don’t get us wrong — trade shows are very important. I mean, trade shows are a big part of the reason why The Starr Conspiracy has such brand recognition in the HCM space. (And part of why we host InfluenceHR.)
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     The Starr Conspiracy
By: The Starr Conspiracy     Published Date: Jun 23, 2017
2015 and 2016 were big for HCM tech startups. Hundreds of new companies were launched and hundreds of sophomore companies received new and bigger rounds of investment from angels, venture capitalists, private equity firms, rich uncles, and poor saps. It’s a bona fide gold rush.
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     The Starr Conspiracy
By: Oracle HCM Cloud     Published Date: May 25, 2017
This paper explores the different strategies and technologies that are vital for successful talent management in the retail industry. You'll learn how to source and select the best candidates, streamline onboarding and get new hires up to speed quickly, and maintain high levels of employee engagement and performance.
Tags : 
     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
Explore the findings of Oracle HCM's Employee Engagement Survey and discover fresh insight on ideas, best practices and current trends from your colleagues. Learn how other HCM leaders are creating compelling cultures, making technology decisions to support mobile and social ways of working, inspiring collaboration and driving employee engagement.
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
Many organizations have looked at their performance management processes but still have not found a way to make them more effective. Read now to discover what today's HR leaders are doing to make a difference and how they're keeping employees engaged and motivated by transforming an unpopular task into an integral part of their talent management strategy.
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
New research finds that senior executives want HR as a strategic business partner and an HR organization that anticipates the talent capabilities required for creating a high-performance culture. In this report you'll learn how to use technology to bring insights and business value to the executive table, understand what business leaders want in a partnership with HR and discover how to create a forward-looking strategy for business growth
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
Ongoing shifts in labor trends have made people strategy a top priority for business success. This Brandon Hall Group brief reveals that disjointed legacy HR systems stitched together and packaged as “cloud” don’t meet the needs of today’s mobile workforce. Are you leveraging a truly complete HCM cloud suite to meet modern business needs?
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
A growing demand for convenient digital services and workforce insights has spurred a digital HR transformation age. As organizations respond with a pursuit toward HCM Cloud solutions, many struggle with the evaluation process. This guide provides tips, advice and a checklist to help you make the right choices for your business, and your people.
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
"According to recent research, a third of all organizations are likely to upgrade their core HR solution within the next three years. Is your organization one of them? Are you prepared for the changeover? Get this list of questions to ask your team, with answers that help assess if you are ready for an HCM Cloud solution."
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
Great talent is the foundation of great organizations. Today, it’s more important than ever to keep that talent engaged and empowered. Do so, and watch your team GO. Fail to, and you risk losing top talent.
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     Oracle HCM Cloud
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