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By: Avetta     Published Date: Sep 17, 2019
In the beginning of 2019, a National Safety Council (NSC) study revealed that for the first time in US recorded history, the odds of dying from an opioid overdose (1:96) surpassed those of dying in an auto accident (1:103). As a result, opioid overdoses are now the number one cause of preventable injury deaths in the United States. The growing trend of opioid-related workplace incidents is a major concern for supply chains across the world. In fact, a recent study by Massachusetts Department of Public Health shows higher opioid overdose incidents occurring in industries that have a higher chance of worker-related injury. Among these, construction and manufacturing are the two industries most heavily affected. This whitepaper discusses tips for dealing with the opioid epidemic and gives clarity around OSHA drug testing regulations.
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     Avetta
By: Gigamon     Published Date: Sep 03, 2019
Dataflow is increasing at a rate unseen in history. Network managers are tasked with enabling massive quantities of new data in a secure and highly available fashion, all while facilitating access to new types of form factors and data stores. This challenge is often met with layers of networking hardware and tools resulting in a complex mess, or even worse, a culture of network protectionism that inhibits business innovation.
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     Gigamon
By: Kustomer     Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
Tags : retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “agent efficiency”
     Kustomer
By: DRIP     Published Date: Aug 23, 2019
The Spice House has a long history of pioneering how spices are sold. Since 1957, its flagship brick-and-mortar location has been a go-to hub for grabbing a cup of coffee and taking in the full spice experience—smelling, grinding, tasting, touching, and talkin’ spices and their backstories with the owners. Today, The Spice House sells more than 400 spices, blends, rubs, and extracts across several retail locations and the ecommerce store. See how Drip ecommerce CRM helps The Spice House bring a great instore experience to their online space.
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     DRIP
By: Group M_IBM Q3'19     Published Date: Aug 21, 2019
Artificial intelligence (AI), including machine learning and deep learning, is set to become one of the most transformational technologies in the history of the world, affecting most aspects of our lives whether we’re conscious of it or not. The application of these technologies will likely reshape how people work, study, travel, govern, consume and pursue leisure activities.
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     Group M_IBM Q3'19
By: Iovation     Published Date: Aug 02, 2019
You may have heard that storing device data for more than a few months has no value because fraudsters frequently switch devices. Our data shows otherwise. Over a typical 30-day period, iovation saw 2M transactions from devices with a history of fraud that was first seen on our network 3+ years earlier. That number is even more sobering for devices first seen 1-2 years earlier: 16M transactions. Fortunately, iovation’s unique device history capability provides our customers with the knowledge of whether a device has a history of fraud.
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     Iovation
By: TIBCO Software     Published Date: Jul 22, 2019
FINANCIAL SERVICES’ HISTORY OF DISRUPTION Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
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     TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
FINANCIAL SERVICES’ HISTORY OF DISRUPTION Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
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     TIBCO Software
By: NetApp APAC     Published Date: Jul 04, 2019
"This report discusses NetApp’s AFF and FAS product lines, ONTAP 9 advanced functionality, NetApp SAN history and NetApp AFF A700s SAN IO performance. Our performance review uses recent benchmark results, ranks the A700s against a list of enterprise flash storage systems and shows where the NetApp AFF A700s falls on Silverton Consulting’s All-Flash Storage ChampionsChart™."
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     NetApp APAC
By: Pure Storage     Published Date: Jul 03, 2019
Apache® Spark™ has become one of the most rapidly adopted open source platforms in history. Demand is predicted to grow at a compound annual rate of 67% per year between 2017 and 2020, with the cumulative Spark market valued at more than $9 billion during that period, according to the research firm MarketAnalysis.com.
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     Pure Storage
By: Adobe     Published Date: Jun 26, 2019
1994. The first-ever banner ad launched. The first “click here.” Now, 25 years later, spending on digital advertising is big business — and it’s becoming more sophisticated, more customer-focused, and more dynamic. That’s exciting. At Adobe, we've been there from the early days — providing designers with digital creation tools to build ads. And offering advertisers an industry-leading, independent ad platform to ensure ads effectively reach target audiences across channels. We're proud to be part of advertising history and to be helping our customers succeed. We can't wait to help lead the next 25 years of digital advertising.
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     Adobe
By: Adobe     Published Date: Jun 26, 2019
1994. The first-ever banner ad launched. The first “click here.” Now, 25 years later, spending on digital advertising is big business — and it’s becoming more sophisticated, more customer-focused, and more dynamic. That’s exciting. At Adobe, we've been there from the early days — providing designers with digital creation tools to build ads. And offering advertisers an industry-leading, independent ad platform to ensure ads effectively reach target audiences across channels. We're proud to be part of advertising history and to be helping our customers succeed. We can't wait to help lead the next 25 years of digital advertising.
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     Adobe
By: Infinidat EMEA     Published Date: May 14, 2019
Data is the DNA of modern healthcare. As healthcare technology continues to evolve at a rapid pace, and patient data management and security evolve, emerging approaches for disease treatment and prevention—like precision medicine and healthcare content management—are becoming more necessary. Precision medicine is about moving from generic to more precise, population-focused diagnostics and treatment by factoring in data from patients’ genes, environment, lifestyle factors and family history, into clinical decision-making for earlier, more accurate diagnoses, and more effective treatment and prevention. Data is at the heart of enabling doctors and scientists to execute on this mission. Additionally, rapidly changing regulations throughout the world are affecting the management of all healthcare data. Infinidat removes data management barriers from this level of data interaction by removing isolated islands of storage and allowing much more data to reside on a single, high-performance, h
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     Infinidat EMEA
By: Cherwell Software     Published Date: Apr 24, 2019
Founded over a century ago for the betterment of society, The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. The prestigious University has produced some of the leading lights in fi elds including law, economics, history and politics, with dozens of Nobel Prize winners and Members of Parliament among its alumni. Today, the LSE is home to more than 10,000 students and 3,300 staff, placing considerable demand on its IT service management team. However, as the university continued to expand in scope and complexity, its support team looked for new solutions to overcome the infl exible and outdated service management tools. Nicos Kyriacou, IMT Service Management Offi cer at LSE, explained: “We had the same tool for over a decade and it was so rigid that we were forced to adapt our working practices around it, rather than vice versa.
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     Cherwell Software
By: MuleSoft     Published Date: Apr 15, 2019
eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge. Read this whitepaper to learn: A 4-step strategy for retailers to build a retail digital platform strategy with APIs. The role APIs can play in optimizing consumer journey personalization and creating new revenue channels. How a leading fast food company created a unified consumer experience by adopting a platform-based business model.
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     MuleSoft
By: Group M_IBM Q2'19     Published Date: Apr 02, 2019
There can be no doubt that the architecture for analytics has evolved over its 25-30 year history. Many recent innovations have had significant impacts on this architecture since the simple concept of a single repository of data called a data warehouse. First, the data warehouse appliance (DWA), along with the advent of the NoSQL revolution, selfservice analytics, and other trends, has had a dramatic impact on the traditional architecture. Second, the emergence of data science, realtime operational analytics, and self-service demands has certainly had a substantial effect on the analytical architecture.
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     Group M_IBM Q2'19
By: Cisco EMEA     Published Date: Mar 08, 2019
When it comes to the threat landscape, it’s important to take a look in the rearview mirror once in a while. As with driving, not only do you get a good look at what’s behind you, but you can often spot what’s coming up quick, set to overtake you. That’s the spirit of this threat report. We’ve picked out five key stories from the last year or so, not just because they were big events, but because we think these threats, or similar ones, could very well appear in the near future. Take modular threats like Emotet and VPNFilter, for example. These are threats that can deliver an on-demand menu of attacks and threats, depending on which device is infected or the intended goal of the attacker. We saw plenty of such modular threats in recent history, and wouldn’t be surprised if we see more in the future. Email remains the darling delivery method of attackers, with threats from cryptomining to Emotet using it to spread. It’s also highly likely that other threats, such as unauthorized M
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     Cisco EMEA
By: Group M_IBM Q119     Published Date: Mar 04, 2019
There can be no doubt that the architecture for analytics has evolved over its 25-30 year history. Many recent innovations have had significant impacts on this architecture since the simple concept of a single repository of data called a data warehouse. First, the data warehouse appliance (DWA), along with the advent of the NoSQL revolution, selfservice analytics, and other trends, has had a dramatic impact on the traditional architecture. Second, the emergence of data science, realtime operational analytics, and self-service demands has certainly had a substantial effect on the analytical architecture.
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     Group M_IBM Q119
By: TIBCO Software     Published Date: Feb 26, 2019
Digital Transformation of America's largest family controlled financial services institution with a history dating back to three generations. Learn how the role of data changed at the bank during a continued evolution of customer experience. First Citizens Bank has been using TIBCO's integration and advanced analytics technology to provide a seamless, consistent, customer self-service experience, to tackle fraud, or to provide more accurate and proactive financial services.
Tags : financial services, digital transformation, banking, fraud
     TIBCO Software
By: Nice Systems     Published Date: Feb 26, 2019
NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met. With more than two thousand customers and two million users depending on its unparalleled ability to fine-tune the most precise forecasts, Forecaster allows you to plan and respond to the peaks and valleys of customer history through automatic collection of key historical data from all types of contact sources: • Automatic call distributors (ACDs) • Outbound dialers • Multi-channel routing platforms • Back-office employee desktops Download today to learn more.
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     Nice Systems
By: Time Clock Plus     Published Date: Feb 07, 2019
For most companies, the Human Resources department has a long history of guarding sensitive employee data. Rows of beige file cabinets line a back closet where only those with a key and knowledge of the filing system have access to the personal information of countless employees. The greatest risk to this data has always been fire or water damage, but that’s quickly changing with the emergence of online data storage.
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     Time Clock Plus
By: Group M_IBM Q119     Published Date: Jan 04, 2019
Digital transformation is poised to change the supply chain more profoundly than any other functional area and more dramatically than at any point in its history in terms of driving efficiency and resiliency to disruption. In the context of the challenges facing supply chains, both now and in the future, it becomes clear that the old ways of working will not suffice and that even best-in-class performance today is unlikely to be good enough in the future. It is the view of IDC that the supply chain must become a "thinking" supply chain, one that is intimately connected to all data sources, enabled with comprehensive and fast analytics, openly collaborative through cloud-based commerce networks, conscious of cyberthreats, and cognitively interwoven. According to IDC supply chain research, technology is emerging as a prime driver of change, particularly artificial intelligence, blockchain, and the Internet of Things (IoT).
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     Group M_IBM Q119
By: Dell EMC & Intel     Published Date: Dec 12, 2018
After completing the largest private technology merger in history, Dell EMC recognised the need to become more agile and innovate faster. As part of its digital transformation and modernisation efforts, Dell EMC innovators decided to think and act more like a software company.
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     Dell EMC & Intel
By: AuditBoard     Published Date: Nov 26, 2018
Affecting over 200,000 machines in more than 150 countries, the ransomware known as Wanna Decryptor, or “WannaCry,” became the largest cybersecurity attack in history in May 2017. The malicious software locked out users from critical data, and demanded a ransom payment to unlock the contents. Governments, hospitals, and corporations scrambled to address the attack and prevent the infection from spreading. Ironically, the virus’ execution method was simple: it exploited a vulnerable Windows SMB protocol to spread – an exploit Microsoft had addressed two months prior to the attack with the release of a patch.
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     AuditBoard
By: Epicor     Published Date: Nov 19, 2018
Managing inventory efficiently is one of the challenges that lumber and building material businesses face. Evolving technologies, including mobile functionality and connected business, offer opportunities for LBM business growth. With a deep understanding of the challenges facing lumber and building materials dealers, Epicor has identified six ways integrated inventory management can have a positive impact on your LBM business, including: • Operational efficiencies • Data access and Insights • Mobile functionality Epicor has a proven history growing profits and increasing efficiencies for lumber and building material businesses. Read this Epicor Tip Sheet and discover how your LBM business can benefit from integrated inventory with BisTrack.
Tags : lumber, building materials, lbm, erp, bistrack, lumber distributors
     Epicor
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