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By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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     Genesys
By: Genesys     Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades. It’s time to move forward. Read this ebook to learn: Steps to mitigate risk by minimizing your reliance on aging technology Proven and successful deployment options and migration strategies How to migrate at your own pace Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
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     Genesys
By: Darktrace     Published Date: Jun 17, 2019
This leading Canadian local distribution company was concerned about fast-moving and automated threats like ransomware that have the potential to compromise its network within minutes. By arming itself with Darktrace’s innovative self-learning technology, Energy+ has renewed confidence in its security stack’s ability to mitigate evolving and increasingly automated attacks.
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     Darktrace
By: Gigamon     Published Date: Jun 10, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
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     Gigamon
By: Gigamon     Published Date: Jun 10, 2019
Download “How to Strengthen Security While Optimizing Network Performance” to see how next-generation network packet brokers (NGNPBs) mitigate security tool sprawl, simplify IT management and improve network availability.  NGNPBs help align network and security teams by creating a single view of network infrastructure and data management. See why you should shift your infrastructure strategy toward NGNPBs to boost efficiency and reduce complexity. Learn more by downloading this new research now.
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     Gigamon
By: Schneider Electric     Published Date: Jun 03, 2019
The demands of modern IIoT applications increases the complexity of systems infrastructure and puts additional pressure on IT and OT security. As the frequency and sophistication of cyber-attacks increase, operations must leverage industry standards to achieve consistent protection. This paper will address how IEC62443 can be applied to industrial control systems and help readers understand the various priorities and steps required to help mitigate cyber threats.
Tags : smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, ecostruxture plant
     Schneider Electric
By: Alert Logic     Published Date: May 23, 2019
In our first cyber security checklist, we provided a security overview and best practices to help organizations prevent an initial compromise from occurring. In this guide, we will help you understand practical steps you can take to mitigate techniques attackers use once they have penetrated your defenses. Once attackers have access to a machine, they can evade detection by using fileless techniques and legitimate system administration tools to do their dirty work. With this checklist, you will have a guide to help mitigate the impact of an attacker. Lastly, we will hep you understand how partnering with a company like Alert Logic can provide better defenses to stop attackers in their tracks. This checklist helps to explain how to: • How to manage and limit PowerShell access • Securing and utilizing Windows Management Instrumentation (WMI) • Ways to apply application controls • Following the principle of least privilege and applying access controls • What to monitor for to help uncover
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     Alert Logic
By: BeyondTrust     Published Date: Apr 04, 2019
Unix and Linux build the foundation for most business-critical systems. Thus, these present target-rich environments for cyber-attackers. Privileged Access Management (PAM) helps to mitigate such risks. To succeed, organizations must follow an integrated approach, covering both privilege elevation and centralized management of shared account credentials.
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     BeyondTrust
By: Gigamon     Published Date: Mar 26, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
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     Gigamon
By: Gigamon     Published Date: Mar 26, 2019
Download “How to Strengthen Security While Optimizing Network Performance” to see how next-generation network packet brokers (NGNPBs) mitigate security tool sprawl, simplify IT management and improve network availability. NGNPBs help align network and security teams by creating a single view of network infrastructure and data management. See why you should shift your infrastructure strategy toward NGNPBs to boost efficiency and reduce complexity. Learn more by downloading this new research now.
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     Gigamon
By: Mimecast     Published Date: Mar 19, 2019
An Executive Strategy Guide Brought To You By The Cyber Resilience Think Tank Big budget or not, CISOs must make threat intelligence a priority and learn how to focus on only the data that matters—data that will help mitigate future risks. Though the technical definition of threat intelligence may change depending on who you ask, one factor remains constant: If threat intelligence isn’t part of your cyber resilience strategy in some capacity, you have a massive gap on your hands. And you may be blindsided by a phishing attack, malware incident or worse. Read this Cyber Resilience Think Tank executive strategy guide to develop a plan to architect a threat intelligence program in your organization.
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     Mimecast
By: SambaSaftey     Published Date: Mar 15, 2019
Best practices for taking control. The numbers don’t lie: Driver monitoring can reduce accidents, save organizations money, and protect the people and communities you serve. Advances in safety technology, like comprehensive driver monitoring solutions, are enabling companies not only to stay safer, but to better navigate the tricky territory of insurance. By following a few new best practices, you can manage insurance costs and protect your company’s bottom line before your drivers even hit the road. In our free white paper, “Lowering Commercial Automotive Fleet Insurance Costs,” we’ll show you: • The many ways vehicle crashes affect the bottom line • A deeper look at the risks of employer- and employee-owned vehicles • How negligent entrustment suits can snare companies in any industry • How to mitigate risk and take control of insurance
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     SambaSaftey
By: Tenable     Published Date: Feb 27, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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     Tenable
By: Gigamon     Published Date: Feb 20, 2019
Download “How to Strengthen Security While Optimizing Network Performance” to see how next-generation network packet brokers (NGNPBs) mitigate security tool sprawl, simplify IT management and improve network availability. NGNPBs help align network and security teams by creating a single view of network infrastructure and data management. See why you should shift your infrastructure strategy toward NGNPBs to boost efficiency and reduce complexity. Learn more by downloading this new research now.
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     Gigamon
By: Gigamon     Published Date: Feb 20, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
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     Gigamon
By: Flexera     Published Date: Feb 19, 2019
Flexera’s Software Vulnerability Research allows effective reduction of the attack surface for cybercriminals, providing access to verified vulnerability intelligence from Secunia Research covering all applications and systems across all platforms. It drives a prioritized remediation process by handling vulnerability workflows, tickets and alerts, and describes the steps to mitigate the risk of costly breaches. You Don’t Know What You Don’t Know It’s hard for enterprise security analysts to get reliable and trusted information about software vulnerabilities and then identify and filter that data for just the products that matter to their organization. Those challenges lead to wasted time and effort. Learn more.
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     Flexera
By: Dell EMC     Published Date: Feb 14, 2019
Today's dynamic data demands pose new threats to security and IT professionals have to mitigate new risks without restricting the flow of information. Per findings discovered in a recent Forrester report, "Evolving Security to Accommodate the Modern Worker", Brett Hansen, Dell's Vice President of Client Software and General Manager of Data Security, shares his insights on solutions Dell provides to meet the needs of employees and IT. Download this article from Dell and Intel® to learn: • What IT departments can do to tailor security solutions to different users • How flexible security can be to address the needs of various workers • Which solutions are best at protecting your data
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     Dell EMC
By: Genesys     Published Date: Feb 12, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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     Genesys
By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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     Genesys
By: Staples     Published Date: Feb 07, 2019
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this webinar, security expert, Ron Chestang of HP, and Michael Mayberry of Staples Business Advantage, discuss the rise of IoT, how to mitigate risk and the hidden costs of securing your network.
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     Staples
By: Workday     Published Date: Feb 01, 2019
"Data privacy and cyber security have become an even bigger risk and priority for businesses. Workday surveyed more than 670 finance leaders to get their perspective on the future of the finance function, top risks leaders face today, and how resilience can mitigate risk. View the infographic to see what they have to say."
Tags : finance, workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
Data privacy and cyber security have become an even bigger risk and priority for businesses. Workday surveyed more than 670 finance leaders to get their perspective on the future of the finance function, top risks leaders face today, and how resilience can mitigate risk. View the infographic to see what they have to say.
Tags : finance, workday, workforce technology, digital strategy
     Workday
By: Workday UK     Published Date: Jan 31, 2019
Data privacy and cyber security are now a larger risk and priority for businesses than ever before. Workday surveyed more than 670 finance leaders to get their perspective on the future of the finance function, top risks leaders face today, and how resilience can mitigate risk. View the infographic now.
Tags : finance, workday, workforce technology, digital strategy
     Workday UK
By: Tenable     Published Date: Jan 25, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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     Tenable
By: Tenable     Published Date: Jan 25, 2019
"Tenable Research’s analysis shows that how the race begins is a key indicator of how it will end. But, security teams have the power to reclaim the advantage by developing a risk-centric mindset and more agile vulnerability management. Download the report now to: - Find out more about Tenable Research’s analysis of the 50 most prevalent vulnerabilities - Get recommendations on how to reduce the attacker’s seven-day window of opportunity - Learn how real-world threat actor activity can be leveraged to prioritize vulnerabilities for remediation and mitigate the attacker’s first-mover advantage"
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     Tenable
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