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By: Uberall     Published Date: Apr 12, 2019
Your store locator is a critical component on your website; it’s the moment of truth when an online shopper becomes an offline customer. And while it may seem like a simple tool, there are several key factors that will transform the user experience from functional to best-in-class. See how you can optimize this key aspect of your customer journey.
Tags : locator, uberall, store locator, location marketing, local listings
     Uberall
By: SAS     Published Date: Apr 10, 2019
Durante bastante tiempo, la Inteligencia Artificial ha tenido un atractivo para mejorar los procesos, aumentar la productividad y generar impactos de primera y última generación en las organizaciones. Los avances en datos y analítica han permitido a los primeros en adoptar la IA a nivel mundial en todas las industrias a crecer más allá de los experimentos y los éxitos rápidos, así como a proporcionar ejemplos de éxito con esta tecnología.
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     SAS
By: Workday Netherlands     Published Date: Mar 28, 2019
Vertrouwt u nog steeds op legacy-ERP en spreadsheets? De kans is groot dat u het potentieel van uw data niet optimaal benut en uw organisatie in gevaar brengt naarmate de digitale economie groeit. Ontdek waarom vandaag het perfecte moment is om over te stappen op cloud-ERP. Lees het rapport.
Tags : finance, workday, workforce technology, digital strategy
     Workday Netherlands
By: Loop Commerce     Published Date: Mar 08, 2019
As retail continues its internet-influenced change and customer demand for “right now” service increases, a new area is open for business. There is no reason to send a shirt that is the wrong size or give an impersonal gift card. G-Commerce is here, offering a new type of personalized transaction and digitalized merchandise for those shopping for others. Learn how Loop Commerce's flagship product, GiftNow: • Increased % of sales from gifts by 2X • Drove 24% of Christmas Eve sales • Increased 6X demand over gift cards Retailers can grab last-minute shoppers literally up to the moment before a holiday, and increase profits through fewer merchandise returns.
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     Loop Commerce
By: Workday DACH     Published Date: Feb 25, 2019
Es heißt: Erfolg ist da, wo Vorbereitung und Chancen aufeinandertreffen. Noch nie war der Moment für CFOs günstiger, aktiv zum Unternehmenserfolg beizutragen. Denn CEOs bauen zunehmend darauf, dass sie die Unternehmensausrichtung und -strategie mitgestalten. Während sich der CFO früher ausschließlich mit Zahlen beschäftigte, bringt er heute traditionelle Aufgaben mit dem steigenden Bedarf an datengestützten, Wachstum und Strategie fördernden Analysen und Einblicken in Einklang.
Tags : finanzen, belegschafts technologie, digitale strategie
     Workday DACH
By: Genesys     Published Date: Feb 12, 2019
Avant d’appeler votre centre de contacts, la plupart des clients actuels auront déjà ou seront en train de visiter votre site web. Et pour eux, l’agent d’assistance devra le savoir au moment de prendre l’appel et ainsi leur offrir une expérience personnalisée. En d’autres termes, l’agent devra disposer d’un historique complet de leurs interactions. Or, de nombreuses entreprises peinent à relier tous ces points de contact. De fait, elles se retrouvent incapables d’offrir une expérience homogène sur tous les canaux, possible uniquement lorsque les agents disposent d’une visibilité complète sur les parcours des clients. Posez-vous deux questions. Votre infrastructure est-elle assez flexible pour prendre en charge de nouveaux canaux d’engagement client ? Intégrez-vous facilement de nouveaux canaux (vidéo, réseaux sociaux, SMS) à cette infrastructure ? Cet eBook explique comment résoudre ces problématiques et poser les bases d’une infrastructure capable de relever les défis de demain
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     Genesys
By: Genesys     Published Date: Feb 12, 2019
I tuoi clienti sono ultra connessi. Fai in modo di esserlo anche tu. Trovare nuovi clienti e mantenere relazioni con quelli esistenti è un’attività impegnativa che porta via tempo. Quando i tuoi clienti sono pronti a interagire, li incontri proprio lì dove si trovano? In un mondo dai contorni sempre più digitali è fondamentale per tutte le aziende essere in grado di comunicare quando e dovunque il cliente desideri, che si tratti di una chiamata telefonica, SMS, chat online o social media. Scarica subito questo eBook per scoprire: Come coinvolgere e interagire con i tuoi clienti in un mondo ultra-connesso Come rendere semplici ed efficienti le tue attività di engagement del cliente Perché è arrivato il momento di adottare una soluzione di cloud contact center all-in-one
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     Genesys
By: Workday France     Published Date: Feb 04, 2019
Vous dépendez toujours d'un ERP traditionnel et de feuilles de calcul? Avec l'essor de l'économie digitale, vous risquez de ne pas exploiter pleinement le potentiel de vos données et de mettre votre organisation en péril. Découvrez pourquoi le moment est venu pour les organisations en croissance de passer à l'ERP Cloud. Lire le rapport
Tags : la finance, technologie de la main-d'œuvre, stratégie digitale
     Workday France
By: Workday Netherlands     Published Date: Feb 04, 2019
Vertrouwt u nog steeds op legacy-ERP en spreadsheets? De kans is groot dat u het potentieel van uw data niet optimaal benut en uw organisatie in gevaar brengt naarmate de digitale economie groeit. Ontdek waarom vandaag het perfecte moment is om over te stappen op cloud-ERP. Lees het rapport.
Tags : financiën, workforce-technologie, digitale strategie
     Workday Netherlands
By: Workday DACH     Published Date: Feb 01, 2019
Es heißt: Erfolg ist da, wo Vorbereitung und Chancen aufeinandertreffen. Noch nie war der Moment für CFOs günstiger, aktiv zum Unternehmenserfolg beizutragen. Denn CEOs bauen zunehmend darauf, dass sie die Unternehmensausrichtung und -strategie mitgestalten. Während sich der CFO früher ausschließlich mit Zahlen beschäftigte, bringt er heute traditionelle Aufgaben mit dem steigenden Bedarf an datengestützten, Wachstum und Strategie fördernden Analysen und Einblicken in Einklang.
Tags : finanzen, belegschafts technologie, digitale strategie
     Workday DACH
By: Abacus Labs     Published Date: Feb 01, 2019
“It’s not what you know. It’s who you know.” We’ve all heard the phrase. We all understand there’s truth to it. But ask yourself: would you recommend or hire everyone you know? No way. Having the right connections is important to advancing your career. But it’s only half the battle. What really creates opportunity is defining your personal brand to your employer, to your network, to the market. It’s taking that moment when you make a great impression and scaling it to the larger world. This guide presents different approaches real professionals are using to build their brands. You’ll see tips and strategies that you can use to become an in-demand finance leader, including a system we developed called the ROLE Model of personal branding. In the age of effortless connection, cultivating a personal brand is essential. It’s not just who you know. It’s what they know you can do.
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     Abacus Labs
By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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     Zendesk
By: Cisco     Published Date: Jan 02, 2019
The network is the foundation of robust security, and the critical network security element is the firewall. For that reason, Cisco has been committed to delivering a next-generation firewall that can stop threats at the edge and focus on security efficacy. Those efforts are paying off in substantial momentum, and market observers are taking note. Cisco has been named a leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls. Beginning with our world-class threat-intelligence organization, Talos - the Cisco NGFW stands out from the competition. It goes beyond prevention and gives visibility into potentially malicious file activity across users, hosts, networks, and infrastructure. It saves you time and enables automation using our integrated architecture. No other firewall vendor have the strength and breadth of networking and security capabilities that Cisco offers. Learn More about it by downloading Gartner’s 2018 Magic Quadrant for Enterprise Network Firewalls.
Tags : security, enterprise network, firewall, cisco, gartner, magic quadrant
     Cisco
By: BMC ASEAN     Published Date: Dec 18, 2018
The business world is entering an age of the digital “haves” and the digital “have-nots.” In fact, research firm Forrester anticipates a growing “digital crisis” in its 2018 predictions, noting that 60% of CIOs and other executives it surveyed say they’re behind in their digital transformations. Meanwhile, Forrester expects one in five CEOs will fail to act on digital initiatives and put their firms in serious jeopardy as a result. Savvy organizations are embracing cloud, the Internet of Things (IoT), artificial intelligence (AI), and other transformative technologies to solve meaningful business problems and achieve their strategic priorities. Everyone else is getting left behind. Nowhere is this fork-in-the-road moment more apparent than in how enterprise IT teams deliver and manage services, to employees and customers alike.
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     BMC ASEAN
By: Rokt     Published Date: Dec 17, 2018
Today’s travel industry is sitting on a major opportunity to drive increased customer value and ancillary revenue both on its booking confirmation page and throughout the checkout experience. In collaboration with travel intelligence company Skift, this report reveals best practices for getting smarter in the transaction. With insights and examples from brands including Airbnb and HotelTonight, learn about the 3 P’s of upsells: Prioritization, Personalization and Presentation.
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     Rokt
By: Zendesk     Published Date: Dec 10, 2018
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os ustos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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     Zendesk
By: Dell EMC EMEA     Published Date: Nov 22, 2018
Les technologies matérielles ne durent pas éternellement. Elles ont un cycle de vie mesurable, un début et une fin à leur productivité, donc à leur valeur. Il incombe au département IT d’optimiser le cycle de vie des PC tout en gérant les avancées stratégiques pour son entreprise. Étant donné qu'il doit composer avec le coût et la complexité liés à la gestion des PC, le département IT n’a que peu de temps à consacrer à l’innovation. Nous mettons à disposition des options de financement souples qui garantissent au département informatique de disposer de tout ce dont il a besoin au moment opportun, afin que les utilisateurs restent impliqués et productifs. En savoir plus sur les solutions Dell optimisées par Intel®.
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     Dell EMC EMEA
By: Fitbit     Published Date: Nov 12, 2018
A basketball partnership that walks the walk, literally. Employees of the Minnesota Timberwolves get stepping. In 2017, the Minnesota Timberwolves teams signed on to partner with Fitbit. This new sponsorship not only included a Fitbit patch on all team jerseys, but an opportunity to work together both on and off the basketball court. For starters, the Timberwolves knew that creating a culture of wellness was a natural next step for the Fitbit partnership. Learn how this NBA organization: ? Launched a successful wellness program through Fitbit Health Solutions ? Kept momentum (and step counts) high on game days ? Experienced cost decreases on medical claims
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     Fitbit
By: Druva     Published Date: Nov 09, 2018
The momentum of cloud adoption continues to grow for virtualized workloads. This year’s survey showed that 41% of respondents are now running virtual machines (VMs) in the cloud, up from 31% only a year ago. Furthermore, 90% of respondents are currently running, or plan to run, VMs in the cloud in this year, indicating a strong trend towards moving virtual workloads to the cloud. The majority of respondents (59%) plan to leverage AWS for these workloads, with 25% of those planning to use VMware Cloud (VMC) on AWS.
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     Druva
By: Adobe     Published Date: Nov 02, 2018
t any moment, anywhere in the world, on any kind of device, a prospect or customer is raising their hand and saying, “I’m your best opportunity. Don’t ignore me.” They’re telling you that by every action they’ve taken and every interaction you’ve had up to that point. You can consider each bit of data you’ve collected across their journey a meaningful expression of intent. And with that, you will know how to give them an experience that’s above their expectations and beyond their imagination. When you can do that, it’s magical. The flow feels seamless and natural to your customer. These in-the-moment, justfor- them experiences move with them from one touchpoint to another and keep them coming back for more. And as the experiences get better and better, so does the likelihood that they’ll take the action you want. Because every customer wants an amazing experience, and every brand wants to deliver one. It thrills you as a marketer and helps you achieve your business goals. Amazing means
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     Adobe
By: Cognizant     Published Date: Oct 23, 2018
Value-based care is the predominant model for enabling the healthcare industry to control costs and deliver better information to consumers. The basic idea is that reimbursements are based on the quality of the outcome of a procedure, episode of care, use of a device or therapy. Under this model, life sciences companies are rewarded for improving health outcomes and/or reducing the costs to achieve those outcomes. It requires life sciences companies to rethink many of their processes, from R&D through the commercial phase. Navigating those momentous shifts requires that life sciences companies embrace a range of digital technologies which will enable a holistic approach to value-based care. This white paper will examine the drive for value-based care, its impact on life sciences companies and how technology platforms can address the challenges the industry is facing.
Tags : cognizant, life sciences, digital
     Cognizant
By: SAP     Published Date: Oct 11, 2018
New forces are reshaping the fast-moving consumer goods (FMCG) sector – and SAP anticipates that they will spur more change in the next five years than has been seen in the last 50. While the sector’s focus for the last half-century was getting consumers into retail stores to shop, we anticipate a focus shift to seizing “moments of opportunity.” This involves serving consumers when and where they need it. Sourcing and supply chain leaders are playing a key role in driving this evolution.
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     SAP
By: SAP Ariba     Published Date: Oct 11, 2018
New forces are reshaping the fast-moving consumer goods (FMCG) sector – and SAP anticipates that they will spur more change in the next five years than has been seen in the last 50. While the sector’s focus for the last half-century was getting consumers into retail stores to shop, we anticipate a focus shift to seizing “moments of opportunity.” This involves serving consumers when and where they need it. Sourcing and supply chain leaders are playing a key role in driving this evolution.
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     SAP Ariba
By: Cisco     Published Date: Oct 08, 2018
Today more than ever, business wins depend on teamwork. And the teams that make things happen are bigger, more diverse, and more distributed than ever. People are working at home, in coffee shops, and on the road. They span multiple time zones. They use every imaginable device, relying heavily on their mobile phones. They grapple with deadlines because their tools don’t connect. With so much to manage, people are challenged to be truly present and focused in the moment. To make the most of each opportunity and maintain business momentum, they need tools that allow them to work intuitively. Effortlessly. That fade into the background, leaving them free to keep focused, stay engaged, get inspired, innovate. That allow them to connect as if they were in person, when they’re not. To learn from industry experts on how collaboration works, Download Report!
Tags : collaboration, workspace transformation, workforce transformation, virtual meetings, digital transformation, webex, webex meeting, webex teams
     Cisco
By: Uberall     Published Date: Oct 08, 2018
Your store locator is a critical component on your website; it’s the moment of truth when an online shopper becomes and offline customer. And while it may seem like a simple tool, there are several key factors that will transform the user experience from functional to best-in-class. See how you can optimize this key aspect of your customer journey.
Tags : store, locator, experience, optimize, local marketing, customer journey
     Uberall
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